It is indeed so that webforums are more accesible to the avarage user then the mailinglists are. Though I would not go so far as to say that they are a better support solution. The ubuntu forums which are mentioned as an example are also a very good example of bad support. A lot of the suggestions
I am experiencing the same problem, I found the card in lspci listing it is listed as:
:01:07.1 Multimedia controller: Brooktree Corporation Bt878 Audio Capture (rev 11)
So the system has detected the card but seems to fail to detect the
sound part, even though the bttv module indicates it loa