Re: [AFMUG] To Customers, Cause != Effect

2021-11-15 Thread Josh Luthman
Honestly at this point I'm so disappointed in the public, this is just another Monday trouble ticket... Josh Luthman 24/7 Help Desk: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Nov 15, 2021 at 12:04 PM Nate Burke wrote: > It just blew my mind that the cust

Re: [AFMUG] To Customers, Cause != Effect

2021-11-15 Thread Mathew Howard
I wish that sort of thing still surprised me, but it doesn't. On Mon, Nov 15, 2021 at 11:04 AM Nate Burke wrote: > It just blew my mind that the customer freely said they were moving cables > around, but in their mind, that had absolutely no cause as to why their > internet stopped working. > >

Re: [AFMUG] To Customers, Cause != Effect

2021-11-15 Thread Robert
And we wonder why we a slipping to third world status? On 11/15/21 9:03 AM, Nate Burke wrote: It just blew my mind that the customer freely said they were moving cables around, but in their mind, that had absolutely no cause as to why their internet stopped working. On 11/15/2021 10:47 AM, Ma

Re: [AFMUG] To Customers, Cause != Effect

2021-11-15 Thread Nate Burke
It just blew my mind that the customer freely said they were moving cables around, but in their mind, that had absolutely no cause as to why their internet stopped working. On 11/15/2021 10:47 AM, Mathew Howard wrote: Well, that is the obvious logical conclusion there... On Mon, Nov 15, 2021

Re: [AFMUG] To Customers, Cause != Effect

2021-11-15 Thread Mathew Howard
Well, that is the obvious logical conclusion there... On Mon, Nov 15, 2021 at 9:36 AM Nate Burke wrote: > "I'd like to report an outage that the tower is down. I was moving > cables around behind my router, and now the internet doesn't work, so > your tower is offline. Please get the tower fix