STATUS 500 Internal Error occurred while calling LSA API

Till yesterday everything was working fine, but suddenly API is throwing Status-500 ERROR. Even trying after 12 hours, API is still not working. API msg: *"error": {"code": 500,"message": "Internal error encountered.", "status": "INTERNAL" }* -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=

Local Services Ads Dashboard missing data

Hi, In my Local Services Ads Dashboard, from Januaary to April, CONNECTED_CALLS data is completely zero. Can you please explain why is this the case, I mean is this an ERROR, or what's the theory behind it, because every calls got missed for 4 months is practically not possible and obviously did

Re: GAQL for obtaining Non eligible keywords

>From *keyword_view*, you can select " *ad_group_criterion.system_serving_status*"*, *and if this has status* "*RARELY_SERVED" then it means that it's not eligible. On Monday, 25 July 2022 at 07:28:16 UTC+2 cv wrote: > Is there any resolution here? > I am also looking to get same as mentioned o

Re: GAQL for obtaining Non eligible keywords

It covers all of those that are not eligible for whatever reason, which was what I was looking for, I don't know how to get the specific reason. You might have to create a new thread in order to get a reply from the Google Ads API team. Have a nice day, Lukas. On Monday, 25 July 2022 at 08:34:0

GAQL for obtaining Non eligible keywords

Hello, I can't figure out from the documentation how should I get all the non eligible keywords (See screenshot). What I found: Keyword has an ad group criterion, and ad group criterion has 2 ENUM values: ad_group_criterion.system_serving_status (ELIGIBLE,RARELY_SERVED,UNKNOWNUN,SPECIFIED) and

Re: GAQL for obtaining Non eligible keywords

Just to be clear, this is about Google Ads API and not AdWords API On Tuesday, 16 November 2021 at 16:12:14 UTC+1 Lukas St wrote: > Hello, > > I can't figure out from the documentation how should I get all the non > eligible keywords (See screenshot). > > What I found: &g

Re: GAQL for obtaining Non eligible keywords

Hello Aryeh, could you please guide me on how to send a private message here? Very appreciated. Thank you. Lukas. On Tuesday, 16 November 2021 at 21:44:18 UTC+1 adsapi wrote: > Hi Lukas, > > Thank you for bringing this to our attention. Could you privately send us > a full screenshot of the U

Overcoming healthcare and policy violation

Hello, I tried to create a responsive search ad with description and keywords containing word "med". In Danish, "med" means with. However, I am getting error policy violation response from Google Ads saying that "med" is not allowed keyword. Campaigns are set to target Danish audience. Part o

Re: Overcoming healthcare and policy violation

I forgot to mention that the content of the ad is not health related. On Friday, 19 November 2021 at 13:12:09 UTC+1 Lukas St wrote: > Hello, > > I tried to create a responsive search ad with description and keywords > containing word "med". In Danish, "med" m

Re: GAQL for obtaining Non eligible keywords

Hello, I have sent the full screenshot privately to the the email address. I am curious if there is any update on this? Thank you. Best, Lukas. On Wednesday, 17 November 2021 at 11:12:55 UTC+1 adsapi wrote: > Hi Lukas, > > This is Yasar and I work with Aryeh. Let me assist you with this. > > Y

Re: GAQL for obtaining Non eligible keywords

Hello Mark, Don't get me wrong but my question wasn't directed towards requesting new features. I wanted to know what the attribute ad_group_criterion.system_serving_status (ELIGIBLE, RARELY_SERVED, UNKNOWNUN, SPECIFIED) really represents since the attributes in the UI are completely differen

Re: GAQL for obtaining Non eligible keywords

Hey Aryeh, thank you for your answer, I tested it but I came to different conclusions than what you wrote. 1. "rarely served" maps only 'Non Eligible' keywords, not 'Eligible limited'. 2. The link that you provided (UI's about keyword status

Request with violating medical policy

Hello, as a response to this thread https://groups.google.com/g/adwords-api/c/xtQUw5UUtSg I am sending an example of a request and a response that violates medical policy because it contains word "med" which in Danish means "with". Thank you for your response. Best, Lukas. -- -- =~=~=~=~=~=~=

Making the app internal instead of external

Hello, I am trying to publish my app in order to *prevent refreshing the refresh token every 7 days*. In order to do that I have to change my user type from *External* to *Internal* in Google Cloud Platform OAuth consent screen. However, the option is grayed out with statement: "*Your app will on

Error says that I should get standard access but I already have it

Hello, I am getting an error message with quotaError "*RESOURCE_EXHAUSTED*". The error says that "*Get requests for standard access*", but I already have the standard access. If I click on Tools > API center, the access level says "Standard Access". Is this a wrong error message? The full error

Page token has expired

The error occurs when downloading several millions of keywords that take around 2 or 3 hours using the google ads PHP library. The error was already described on this GitHub repo https://github.com/googleads/google-ads-php/issues/366 However, a solution how to refresh the page token when pagina

Re: Page token has expired

It seems like the page token expires after 120 minutes... On Wednesday, 12 May 2021 at 09:31:42 UTC+2 Lukas St wrote: > The error occurs when downloading several millions of keywords that take > around 2 or 3 hours using the google ads PHP library. > The error was already describe

Re: Page token has expired

Hey Matt, I made a workaround where I first download all campaign ids into my database and then I use the ids in a query that retrieves the keywords. This allows me to segment keywords into smaller chunks. So the new feature won't be necessary and the team can work on more important tasks :).

Missing Search Terms

I am trying to retrieve all Search Terms via the Google Ads PHP API. However, I noticed that a lot of them are missing. After investigation I found out that API returns only those terms that belong to the type *SEARCH* campaigns. Others types are ignored. I don't understand why it works like th

Re: Missing Search Terms

Hello Matt, Thanks for the reply. It seems a bit weird that such a basic feature - getting all search terms - using the search_term_view does not work as intended. In some paid Google Ads tools I saw that they are getting all search terms, so I reckon it has to be possible, do you perhaps have

Re: Missing Search Terms

0_DAYS AND campaign.advertising_channel_type = 'SHOPPING' This doesn't make sense because according to the query builder in documentation of the search_term_view, I should be able to use all of the attributes no matter what the campaign type is.. Best, Lukas. On Tue, 18 May 2021 at 10:05, Lukas