Re: Google Ads API and Universal App Campaigns

Thanks Bharani, We are also receiving reports that Universal App Campaigns are not getting pulled for App Performance Report. The documentation seems contradictory on what is supported for App Campaigns. This page: https://developers.google.com/adwords/api/docs/guides/mobile-app-campaigns sa

Cost Reporting incorrect for Campaigns with Experiments

Hello, Our tool downloads Ad Performance Reports (v201809) on behalf of a customer and the customer noticed that when adding the cost for all the ads in the campaigns, there are some discrepancies for campaigns that have an Experiment attached to it. I've seen the documentation here https://de

Re: Cost Reporting incorrect for Campaigns with Experiments

For posterity, the issue turned out to be that we had mistakenly assumed that an Ad ID has a one-to-many relation to AdGroupId, but in fact the relationship is many-to-many when Campaign Experiments are involved, which caused us to incorrectly update the destination database. https://developers

Error when getting Ad Performance Report: "Problem sending data to report download server"

Hello, We have an application that retrieves Google Ads data on behalf of customers. For one of our customers, we noticed that the calls were intermittently failing with "com.google.api.ads.adwords.lib.utils.ReportException: Problem sending data to report download server" and want to know what

Re: Error when getting Ad Performance Report: "Problem sending data to report download server"

formation, clientCustomerIds and any error messages > that could help me investigate further? You may provide these information > via *Reply privately to author*. > > Regards, > Dannison > AdWords API Team > > On Thursday, August 16, 2018 at 3:12:42 PM UTC+8, Etleap Dev

ManagedCustomerService seems to be returning incorrect TestAccount for a couple of ManagedCustomers

Hello, We have an application (Etleap) which retrieves data from Google Ads on behalf of users. We have received a few reports that a couple of accounts, which are managed by MCC accounts, are not being processed. We determine whether to process an account by using the ManagedCustomerService an

Re: ManagedCustomerService seems to be returning incorrect TestAccount for a couple of ManagedCustomers

Yes, my apologies, how we actually determine whether an account is "active" is if it has any enabled campaigns. Relevant code below: private boolean hasActiveCampaign(ManagedCustomer customer) throws IOException { if (customer.getTestAccount()) { return true; } CampaignServiceInte

Re: ManagedCustomerService seems to be returning incorrect TestAccount for a couple of ManagedCustomers

Thank you for resolving the issue via private reply. For posterity, when the actual customer accounts were reviewed, it turned out the issue was that the campaign was a video campaign. At the moment, video campaigns