Re: get policy violation to make exemption request

2010-11-04 Thread Kevin
Hi Eric, That's not true for Keyword. Biddable keyword only has disapproval status. It doesn't have trademarkDisapproved field. At least, I couldn't find it in the API or the documentation. -Kevin On Nov 4, 9:29 am, AdWords API Advisor wrote: > Hi Kevin, > > For keywords where trademarkDisappr

Re: get policy violation to make exemption request

2010-11-04 Thread AdWords API Advisor
Hi Kevin, For keywords where trademarkDisapproved is true the reason is always a trademark issue. There is no further reason to include. Best, - Eric On Nov 2, 1:07 pm, Kevin wrote: > Hi Eric, > > Thanks for clarifying.  Currently, there's no way to get disapproval > reason for disapproved key

Re: get policy violation to make exemption request

2010-11-02 Thread Kevin
Hi Eric, Thanks for clarifying. Currently, there's no way to get disapproval reason for disapproved keyword through the API. Is there any plan to add it in the future version? Thanks, Kevin On Nov 1, 6:39 pm, AdWords API Advisor wrote: > Hi Kevin, > > The description of the field is incorrect

Re: get policy violation to make exemption request

2010-11-01 Thread AdWords API Advisor
Hi Kevin, The description of the field is incorrect, as the behavior is the opposite. I'm working with the documentation team to correct it. In general exemption requests only allow you to add the ad to your account, but if it is later marked as trademarkDisapproved that cannot be exempted. Bes

Re: get policy violation to make exemption request

2010-11-01 Thread Kevin
Hi Eric, Does that mean it's not exemptable? For the documentation, it says "This field is only useful when approvalStatus is an approved status." How can the approvalStatus is "Approved" but "trademarkDisapproved" is true? Thanks, Kevin On Oct 29, 3:34 pm, AdWords API Advisor wrote: > Hi Kevi

Re: get policy violation to make exemption request

2010-10-29 Thread AdWords API Advisor
Hi Kevin, Unfortunately when an ad is disapproved for trademark reasons an entry is not added to the disapprovalReasons field. Instead the trademarkDisapproved field is set to true: http://code.google.com/apis/adwords/docs/reference/latest/AdGroupAdService.Ad.html#trademarkDisapproved This f

Re: get policy violation to make exemption request

2010-10-26 Thread AdWords API Advisor
Hi Kevin, Will it be possible to post the request id for the call where you are trying to retrieve the disapproval reasons for this ad? Cheers, Anash P. Oommen, AdWords API Advisor. On Oct 27, 4:57 am, Kevin wrote: > Hi, > > I have ad text disapproved in production due to trademark violation. >

get policy violation to make exemption request

2010-10-26 Thread Kevin
Hi, I have ad text disapproved in production due to trademark violation. Here is what it said on AdWords UI: Disapproval reasons: Trademark terms For some reason, when fetching this ad via the API, the ad is disapproved but disapprovalReasons is null. I tried getValidationService to validat