Re: bug: missing enum in api (smartcampaignstatus)

2024-05-06 Thread Andrew Wirtz
What do you mean by "pending review according to the Google Ads dashboard"? I have been having similar issues with Smart Campaigns where the Dashboard says something about a "quick policy review". On Monday, May 6, 2024 at 3:48:36 AM UTC-5 Levi Kline wrote: To follow up -- could you please clar

Re: bug: missing enum in api (smartcampaignstatus)

2024-05-06 Thread Levi Kline
To follow up -- could you please clarify the meaning of the `PENDING` status? We have several Smart campaigns that only have a primary status of `ELIGIBLE,` but are pending review according to the Google Ads dashboard. How are we able to determine if a Smart campaign is under review? Thanks for

RE: bug: missing enum in api (smartcampaignstatus)

2024-05-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Kindly note that campaign.primary_status has the enum 'PENDING' and campaign.primary_status_reasons has the enum 'MOST_ADS_UNDER_REVIEW' are available in the query builder. Kindly check the below query to retrieve the primary s

Bug: Missing enum in API (SmartCampaignStatus)

2024-05-01 Thread Levi Kline
According to the Google Ads documentation , there is a SmartCampaignStatus enum that includes the PENDING status. However, this enum does not appear to be referenced anywhere in the docu

Re: Bug update AdGroupBidModifier, why ???

2024-04-05 Thread Jian Hu
any support ? I don't understand why API give me this error message " RESOURCE_NOT_FOUND ", it exists in list, please take 5 mins for check this problem, thanks ! On Wednesday 3 April 2024 at 14:28:11 UTC+2 Jian Hu wrote: > Hello, > > I can't not update adGroupBidModifiy, > Error display: " R

Bug update AdGroupBidModifier, why ???

2024-04-03 Thread Jian Hu
Hello, I can't not update adGroupBidModifiy, Error display: " RESOURCE_NOT_FOUND ", but I can find resouce_name after executer " Google Ads Query / list all resource_name of adGroupBidModify" I don't understand why I have this problem, could you check these log ? Thanks *

RE: adparams bug in search results ads

2024-01-25 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you are having discrepancy between Google Ads API and Google Ads UI. In order to assist you further, could you provide us with the complete API logs (request and response with req

Re: potential bug with 'metrics.phone_calls'

2023-11-20 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team! That’s been 6 days since my last email answer. Can you please confirm it’s in progress at your side? Thanks, Oksana > On 14 Nov 2023, at 17:27, Oksana Sulyma wrote: > > Hi team, > > Thanks so much for your response and sorry for delay here. > > We don’t use customers

Re: potential bug with 'metrics.phone_calls'

2023-11-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. As requested, we can continue our discussion on this thread only. I would like to inform you that both GoogleAdsService.SearchStream and customers.googleAds.searchStream should return the same response. GoogleAdsService.SearchStream is a service available

RE: potential bug with 'metrics.phone_calls'

2023-11-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Oksana, Thank you for reaching out to the Google Ads API support team. I see that you have already raised this concern on another thread with the subject “Potential bug with 'metrics.phone_calls'” and we have already responded there for this issue. To avoid multiple threads o

Re: potential bug with 'metrics.phone_calls'

2023-11-03 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Team! Could you please provide the query you use? What I see for my query result is adNetworkType = MIXED only. I’ve already provided my complete request / response log in previous email, here is the same response in better format: Array ( [campaignBudget] => Array (

Re: potential bug with 'metrics.phone_calls'

2023-11-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. We are getting the value of the "metrics.phone_calls" field as 2 in both the scenarios with segments.ad_network_type and without segments.ad_network_type our end. You can try making a request using the Method: customers.googleAds.searchStream. This message

RE: potential bug with 'metrics.phone_calls'

2023-11-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. To better understand your concerns, could you please provide us with the complete API logs (request and response with request-id and request header) and uncropped error screenshots to further investigate this issue. If you are using

Potential bug with 'metrics.phone_calls'

2023-11-01 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team! I observe very strange issue for one client of us and DISCOVERY Campaign. I work with https://developers.google.com/google-ads/api/fields/v14/campaign report. If I have https://developers.google.com/google-ads/api/fields/v14/campaign#segments.ad_network_type in my reque

Potential bug with 'metrics.phone_calls'

2023-10-25 Thread 'Oksana Sulyma' via Google Ads API and AdWords API Forum
Hi Google Ads API team! I observe very strange issue for one client of us and DISCOVERY Campaign. I work with https://developers.google.com/google-ads/api/fields/v14/campaign report. If I have https://developers.google.com/google-ads/api/fields/v14/campaign#segments.ad_network_type in my req

Re: Attempting to Modify an Ads final_url value fails. Also, possible bug found || ad_error: CANNOT_MODIFY_AD

2023-04-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
;With that though, the bug occurred client-side, on my workstation. It resulted in a malformed request, as each path in the field mask was prefixed with "update." Is this the error you're referring to?" Thanks for this update. However, the thing we are referring to is the infor

Re: Attempting to Modify an Ads final_url value fails. Also, possible bug found || ad_error: CANNOT_MODIFY_AD

2023-04-05 Thread Chad Wood
I guess there is this bug I brought up: By the way, the for loop with the comment saying "Fixed bug", that is because the update mask was made wrong... It came out like this by default (immediately fails): update_mask { paths: "update.resource_name" paths

Re: Attempting to Modify an Ads final_url value fails. Also, possible bug found || ad_error: CANNOT_MODIFY_AD

2023-04-05 Thread Chad Wood
Based on your explanation, it sounds like the error I've received is the expected behavior. By my understanding, the API does not support our need and there are no alternatives. "Since you are using AdService , kindly no

Re: Attempting to Modify an Ads final_url value fails. Also, possible bug found || ad_error: CANNOT_MODIFY_AD

2023-04-05 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello, Thank you for getting back to us. Please note that the Google Ads API manages accounts from the customer level down to the keyword level. The API can do what the Google Ads UI does, but programmatically. So there is no other API that can be used to modify your Ad. I would really like to

Re: Attempting to Modify an Ads final_url value fails. Also, possible bug found || ad_error: CANNOT_MODIFY_AD

2023-04-05 Thread Chad Wood
Thanks. Are there any workarounds? Maybe a different API? We've got about 400 image ads, and one of the team members hardcoded utm parameters into the final urls. We use a tracking template though, and these hardcoded parameters are damaging to data quality. I'm hoping we can avoid needing to

Attempting to Modify an Ads final_url value fails. Also, possible bug found || ad_error: CANNOT_MODIFY_AD

2023-04-04 Thread Chad Wood
] = clean_path client.copy_from( ad_op.update_mask, fm ) ad_service = client.get_service('AdService') response = ad_service.mutate_ads(customer_id=customer_id, operations=operations) return response Any idea what

RE: Bug on UPDATE. Need FIX

2023-03-09 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thanks for reaching out to Google Ads API Support. I see that you are having issues regarding the google.ads packages. Please note that our team specialize in Google Ads API related concerns only. Can you confirm if you’re using the .net client library? If you are having issues with the bu

Bug on UPDATE. Need FIX

2023-03-09 Thread Dataseek Business Solutions
Hi there, Everytime I update google.ads package on visual studio, it inserts a new line on web.config containing This is a pain if you get into problems while running tests. It should verify if code already exists and not overwrites my original settings and break things up. -- -- =~=~

RE: Bug with includeAdultKeywords when running GenerateKeywordIdeas or Metrics?

2023-02-09 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Ksenya, Thank you for posting your concern. Regarding your concern, can you please provide the complete request and response logs with the request ID and request header generated on your end without redacting the customer id? I asked this so that our team can better check your account and t

Bug with includeAdultKeywords when running GenerateKeywordIdeas or Metrics?

2023-02-08 Thread Ksenya Arsenevna
Hi all, *GenerateKeywordHistoricalMetricsRequest* has an adult parameter as follows: *include_adult_keywords* bool If true, adult keywords will be included in response. The default value is false. I am seeing very odd API behavior when running Keyword Ideas or HistoricalMetrics queries. Thi

Re: Google Ads API: mutation scheme validation bug

2022-08-25 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for your reply. However, I had to delete your most recent response as it contained the details of your request and response logs. When sending this information, you may do so using the Reply to author option or directly to our googleadsapi-supp...@google.com alias. Moving forwar

Re: Google Ads API: mutation scheme validation bug

2022-08-25 Thread Альфрэдо
Hello, adsapi! This my request_id *9QJRlgbffSFpmYZK6LWniw* *Request log:* {"credentials":{"customer_id":"6949873980"},"method":"AdGroupAdService.mutateAdGroupAds","mutation":{"customer_id":"6949873980","operations":[{"create":{"status":"PAUSED","ad":{"type":25,"device_preference":0,"video_ad":{"vi

RE: Google Ads API: mutation scheme validation bug

2022-08-24 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. To investigate the issue further, could you please provide the complete request and response logs, with the request-id? If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex.

Google Ads API: mutation scheme validation bug

2022-08-24 Thread Альфрэдо
uot;,"location":{"field_path_elements":[{"field_name":"operations","index":0},{"field_name":"create"},{"field_name":"ad"},{"field_name":"video_ad"}]}}],"request_id":"GqPv17

Re: Bug with Search Query and Close Variants

2022-07-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Mehmet, Thanks for getting back to us. The list of close variant queries for search_query whose search results are combined into the search_query, and this is why the search_query takes the first keyword. However, regarding Ads UI, product support is appropriate to comment on this behavior.

Bug with Search Query and Close Variants

2022-07-13 Thread Mehmet Kocak
Hey together, I have a bug with the KeywordPlanKeywordHistoricalMetrics. The "Main Keyword" which should be expected in the Search Query is in the Close Variants variable and not in the search_query variable. I Test this with different Languages and sometimes the API takes the &quo

RE: BUG, A QUERY BRINGS THE RESULTS FROM PREVIOUS QUERY

2022-05-20 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Arturo, Thank you for raising this concern to Google Ads API team. To investigate the issue, could you provide the complete request and response logs with request ID and request header generated on your end? You can provide it via Reply privately to author option. If this option is not avai

BUG, A QUERY BRINGS THE RESULTS FROM PREVIOUS QUERY

2022-05-20 Thread Arturo Martínez Pacheco
Im making a query for an account that I have in Spain, and then a query for another account that it is in Mexico, the reports of the second query, brings also results from Spain, even my functions are in different scopes, but in the same "if" -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Strange bug in KeywordIdeaMetrics

2022-05-19 Thread Kalid Sherefuddin
I am very happy with በ2022 ሜይ 19, ሐሙስ 12:19:17 ከሰዓት UTC+3ላይ bru...@searchsmart.com.au የሚከተለውን ጽፈዋል፦ > Using the C# library, I'm getting the following (copied out of the Brim > JSON viewer): > > [image: KeywordIdeaMetrics oddity.png] > Notice on the lines beginning with "8:" and "9:" how the Mo

Re: Possible bug in Google Ads Api v9

2022-04-19 Thread Vasile Orhei
We are seeing the same behavior when using Google Ads Api v10 On Monday, April 18, 2022 at 11:11:25 PM UTC-7 Vasile Orhei wrote: > Summary: when the field segments.date is used in a Google Ads query, the > data for some ads or ad groups is missing from the response. > > Among other things, our

Possible bug in Google Ads Api v9

2022-04-18 Thread Vasile Orhei
Summary: when the field segments.date is used in a Google Ads query, the data for some ads or ad groups is missing from the response. Among other things, our app is using the Google Ads Api (v9) to retrieve data about the clicks, impressions, costs and conversions for each campaign, ad group an

Re: Bug? existing_count wrong when adding Responsive Search Ads

2022-04-05 Thread GregT
Hi, Anash. I just ran our automated test that tests it, and it is getting the same result. If we try to add more than 3 responsive search ads to an empty ad group in one call, we get an error for ad numbers 4 and greater (which is correct), but the error message still has "existing_count: 3" (p

Re: Bug? existing_count wrong when adding Responsive Search Ads

2022-03-31 Thread GregT
Hi, Ernie. Hans provided some logs, and you had replied privately Feb 2 about raising this for further investigation with the rest of your team. Is there any update on this? It would be really nice to have this fixed. Thanks, Greg On Wednesday, February 2, 2022 at 3:38:06 AM UTC-6 adsapi wrot

Re: .NET SDK Bug report: Can't set the Operations property on the MutateCampaignBudgetsRequest object

2022-02-04 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Gercek, Thank you for setting the record straight. If you have non client library specific issues we are the address, although sometimes it's hard to tease out if it's a client library specific issue or a general API issue. Regards, Aryeh Baker Google Ads API Team ref:_00D1U1174p._5004Q2W3y

Re: .NET SDK Bug report: Can't set the Operations property on the MutateCampaignBudgetsRequest object

2022-02-04 Thread Gercek Ilke Gultekin
Thank you for the response. Apparently, you can set the property in question only during object initialization, so my initial post is wrong. On Thursday, February 3, 2022 at 10:10:38 PM UTC+1 adsapi wrote: > Hi Gercek, > > From what you are presenting it seems you are convinced this is a library

Re: .NET SDK Bug report: Can't set the Operations property on the MutateCampaignBudgetsRequest object

2022-02-03 Thread Gercek Ilke Gultekin
The same bug exists in the CampaignServiceClient object as well. (MutateCampaignsAsync method) On Thursday, February 3, 2022 at 3:01:33 PM UTC+1 Gercek Ilke Gultekin wrote: > Hi, > > I'm using the .NET SDK for the Google Ads API (Google.Ads.GoogleAds > package, version 10.2

.NET SDK Bug report: Can't set the Operations property on the MutateCampaignBudgetsRequest object

2022-02-03 Thread Gercek Ilke Gultekin
est, but I can't set the Operations property on the request object since it's read-only. The funny thing is it's one of the required properties for very obvious reasons (https://developers.google.com/google-ads/api/reference/rpc/v9/MutateCampaignBudgetsRequest) When can we expect

Re: Bug? existing_count wrong when adding Responsive Search Ads

2022-02-02 Thread Hans Sjulstad
Hi Ernie, This is Hans, in a different timezone as Greg mentioned. Please see attachment for another request and response with request ID and request header, no redacted information this time. Note that this request is for *Responsive Search Ads* *only*, and that the only issue I have is the exi

Re: Bug? existing_count wrong when adding Responsive Search Ads

2022-02-01 Thread GregT
ld remove from our request. With it being incorrect for Responsive Search Ads, this is causing an issue. Note that this worked fine in the AdWords API, but we're migrating to the Google Ads API, since we have to, and it's the new Google Ads API that has this bug (v9 is what we're us

RE: Bug? existing_count wrong when adding Responsive Search Ads

2022-02-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello Hans, Thanks for reaching out. The error indicates that you are trying to set more than one enabled App ad in an App Campaign ad group. The error specifies that only one enabled ad is allowed per ad group. Other general Ads limits are listed here. Best regards, Jakeia Sabrina Google Ads

Bug? existing_count wrong when adding Responsive Search Ads

2022-01-31 Thread Hans Sjulstad
Hi, When adding too many Responsive Search Ads via MutateAdGroupAds, there seems to be a bug on your end within the error response. I get the main error as expected, "resource_count_limit_exceeded_error: RESOURCE_LIMIT". This part OK. But the "existing_count" seem

RE: Offline conversion tracking - bug

2021-12-02 Thread 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum
Hi Fábio, Thank you for reaching out to us. Can you confirm if API or UI is what you're using to import your spreadsheet? Can you provide us the exact error if you have encountered any, as well as the complete request and response logs? You can send these to us via Reply privately to the autho

Offline conversion tracking - bug

2021-12-02 Thread Internet Innovation
Hello, Google Ads Support did not identify any problem with the setup of my offline conversion spreadsheet and asked me to check with you the possibility of analyzing my case and clarifying what is making the import impossible. Thanks. Best Regards, Fábio Pires -- -- =~=~=~=~=~=~=~=~=~=~

RE: Change Status Service suffers from daylight savings time bug

2021-11-09 Thread 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum
Hi Jonathan, For us to assist you further, could you please provide the following details via Reply privately to author option? If this option is not available, then send it instead on this email address googleadsapi-supp...@google.com.​​ Customer ID login-customer-id complete 2 GAQL comple

Change Status Service suffers from daylight savings time bug

2021-11-08 Thread Jonathan Stack
Hello, when executing the following query: SELECT change_status.resource_name, change_status.last_change_date_time, change_status.resource_type, change_status.ad_group_criterion, change_status.resource_status FROM change_status WHERE change_status.last_change_date_time >= '2021-11-07 01:59:59.9

Re: Possible bug while mutating Callout extension?

2021-10-28 Thread 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum
Hello, Without the request and response logs from each call, we are unable to say what the issue may have been. However, if this issue resurfaces, please let us know and our team can look into it. Regards, Matt Google Ads API Team Matt Google Ads API Team ref:_00D1U1174p._5004Q2QFgR8:ref --

Re: Possible bug while mutating Callout extension?

2021-10-28 Thread Algirdas Jarockis
Hey, thanks for the answer. I was testing in sandbox environment and next day this problem disappeared. Don't know what happened I didn't change my code, I assume the problem was in the API backend? On Thursday, October 28, 2021 at 8:36:12 AM UTC+3 adsapi wrote: > Hi Algirdas, > > Thank you fo

RE: Possible bug while mutating Callout extension?

2021-10-27 Thread 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum
Hi Algirdas, Thank you for reaching out to our API support team. So our team can take a closer look, could you enable logging if you haven't yet, and provide our team with the complete request and response logs, with the request-id, generated when you encountered the error? You may then send t

Possible bug while mutating Callout extension?

2021-10-27 Thread Algirdas Jarockis
I get this error: FIELD_INCOMPATIBLE_WITH_ASSET_TYPE when *updating *existing Callout asset. Diving more into error details it says that final_urls being set but I'm not setting any. I'm using PHP library, here are my code fragments: $asset = new Asset(null); $ext = new CalloutAsset(); $ext->s

RE: Bug in Asset-based Ad Extension Migration Documentation

2021-10-13 Thread 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum
Hi Kevin, Thank you for raising your concern to my team. Please note that the fields and functionalities of the Google Ads API should also be available in the UI and the reason is, the API only mirror the UI. Since your first concern is on the UI, you may reach out to the product team via this

Bug in Asset-based Ad Extension Migration Documentation

2021-10-12 Thread Kevin
Hi, Just wanted to report what I believe to be a bug in the Ad Extension Migration example code. Under the Create an Asset-based extension <https://developers.google.com/google-ads/api/docs/extensions/assets/migrating-extensions#create_an_asset-based_extension> section, there is som

Re: Call extensions bug

2021-09-30 Thread Google Ads API Forum Advisor
Hi Pete, Thank you for posting your reply on this forum post. To investigate the issue and to address it, could you provide the complete request and response logs with request ID generated on your end without updated fields? Please provide also the screenshot of the UI where the API request di

Re: Call extensions bug

2021-09-30 Thread Pete Lavetsky (AdWords API Guru)
Was there any resolution to this? We're running into the same thing. On an existing CallFeedItem, we are changing the CallConversionReportingState to USE_ACCOUNT_LEVEL_CALL_CONVERSION_ACTION via setCallConversionReportingState ( Google Ads API Client Library for Java v 15.0.0 ) This mutate su

RE: bug:

2021-09-28 Thread Google Ads API Forum Advisor
Hi Yansen, Thank you for raising your concern. To investigate the issue, could you provide the complete request and response logs with request ID generated on your where we can see the asset name are not being returned for video asset? If you haven't enabled the logging of the API transactions

bug:

2021-09-28 Thread yansen deng
Hello, Starting yesterday (Sept 5) some assets (vedio) no longer return a "name" attribute. This is a breaking widespread issue affecting most of our accounts. Here is a query example (account id=1198137187): SELECT campaign.id, ad_group.id, asset.id, asset.name, asset.type

RE: BUG: ImageAssets no longer return a name

2021-09-20 Thread Google Ads API Forum Advisor
Hi Sergiy, Thanks for reaching out. Can you please send us the complete request and response logs including the request ID and request headers, so that we can take a closer look? Thanks, Matt Google Ads API Team Matt Google Ads API Team ref:_00D1U1174p._5004Q2NV9Hh:ref -- -- =~=~=~=~=~=~=~=

BUG: ImageAssets no longer return a name

2021-09-17 Thread ser...@gmail.com
Hello, Starting yesterday (Sept 16 ~2pm PST) some assets (image or text) no longer return a "name" attribute. This is a breaking widespread issue affecting most of our accounts. Here is a query example (account id=1198137187): SELECT campaign.id, ad_group.id, asset.id, asset.n

RE: bug in Keyword Planning -> historicalMetricsOptions

2021-09-10 Thread Google Ads API Forum Advisor
Hi Andrey, Thanks for reaching out. Can you please reply privately with your complete request and response logs for the call that generated the internal error? Thanks, Matt Google Ads API Team Matt Google Ads API Team ref:_00D1U1174p._5004Q2NSec9:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

bug in Keyword Planning -> historicalMetricsOptions

2021-09-08 Thread Andrey Eblukov
Hello, seems I found a bug in the AdsAPI. If trying to set the month of JANUARY in *KeywordPlanService.GenerateHistoricalMetrics* and *KeywordPlanIdeaService.GenerateKeywordIdeass* in the format: "year_month_range" => new YearMonthRange([ "start" => new YearMont

RE: Bug when using campaigns mutate operations

2021-08-17 Thread Google Ads API Forum Advisor
Hello, Thanks for reaching out. Can you please reply privately and provide us with the complete request and response logs for each attempt? Thanks, Matt Google Ads API Team Matt Google Ads API Team ref:_00D1U1174p._5004Q2Lna4P:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also f

Re: Create ad schedule bug

2021-03-09 Thread Eylon Raymond Harari
Sent, thanks On Wednesday, March 10, 2021 at 4:35:50 AM UTC+10 adsapiforumadvisor wrote: > Hi Eylon, > > Please email us at googleadsapi-supp...@google.com if you are unable to > reply privately. > > Cheers, > Anthony > > [image: Google Logo] > Anthony > Google Ads API Team > > > ref:_00D1

Re: Create ad schedule bug

2021-03-09 Thread Google Ads API Forum Advisor Prod
Hi Eylon, Please email us at googleadsapi-supp...@google.com if you are unable to reply privately. Cheers, Anthony Anthony Google Ads API Team ref:_00D1U1174p._5004Q2DJEn7:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot

Re: Create ad schedule bug

2021-03-08 Thread Eylon Raymond Harari
Hey peter, the option for replying to the author is not available for me... I there another address I can send the details to? On Tuesday, March 9, 2021 at 12:00:35 PM UTC+10 adsapiforumadvisor wrote: > Hi Eylon, > > Unfortunately, since node.js is not supported directly, then our team does >

Re: Create ad schedule bug

2021-03-08 Thread Google Ads API Forum Advisor Prod
Hi Eylon, Unfortunately, since node.js is not supported directly, then our team does not have visibility on how logging can be enabled for it. However, your API transaction should still return a response, and within that response the request-id should be included. That said, could you provide t

Re: Create ad schedule bug

2021-03-06 Thread Eylon Raymond Harari
Hi Peter, I am not using any of the client's libraries - its all on nodejs with the raw google ads API. However, my project is hosted on the google app engine so maybe that's something you can access. How do you reckon we can proceed from here? On Friday, March 5, 2021 at 11:41:50 AM UTC+10

Re: Create ad schedule bug

2021-03-04 Thread Google Ads API Forum Advisor Prod
Hi Eylon, I work with Matt and allow me to assist you. Thank you for sharing these details. However, so our team can further investigate the behavior that you are observing, could you access this link then enable logging by navigating to the Client libraries > Your client library (ex. Java) >

Re: Create ad schedule bug

2021-03-03 Thread Eylon Raymond Harari
Hi Matt, Ill share some of the curl requests, responses and outcomes to better explain the situation. * Please look at the operations directed at "SUNDAY", which will be highlighted in blue. The first request is showing the expected behavior, the second request will showca

RE: Create ad schedule bug

2021-03-01 Thread Google Ads API Forum Advisor Prod
Hi Eylon, Thanks for reaching out and providing that information. Can you please provide us with the complete request and response logs that show this behavior using the FORTY_FIVE MinuteOfHour value? This will help us further investigate any issues. Thanks, Matt Google Ads API Team Matt Goog

Create ad schedule bug

2021-02-26 Thread Eylon Raymond Harari
AY: 20:15-23:00, instead of the expected **WEDNESDAY: 20:15-23:45* { "create":{ "adSchedule":{ "startMinute":"FIFTEEN", "endMinute":"FORTY_FIVE", "dayOfWeek":"WEDNESDAY", &

RE: Bug in DownloadCriteriaReportWithAwql app

2021-01-05 Thread Google Ads API Forum Advisor Prod
Hello, Can you please share your CID and the report query you used so that I can further investigate? Thanks, Anthony Anthony Google Ads API Team ref:_00D1U1174p._5004Q2AHTAt:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogs

Bug in DownloadCriteriaReportWithAwql app

2021-01-05 Thread Ngô Minh Tùng
Hi all, I have a bug when i try run DownloadCriteriaReportWithAwql (refer: https://developers.google.com/adwords/api/docs/samples/java/reporting) but i just get only first item in my list, Many thanks -- *Ngô Minh Tùng | Student of FPT University* Phone: * 0168 372 4638 *| Email: minhtungng

Re: Call extensions bug

2020-08-12 Thread Google Ads API Forum Advisor Prod
Hi Roman, Please try to use the CustomerExtensionsSettingService and see if your extensions return properly with this service. Regards, Anthony Google Ads API Team ref:_00D1U1174p._5004Q23Ivfv:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googlea

Re: Call extensions bug

2020-08-12 Thread Roman Bondarenko
Yes, I could provide logs, of course :) But firstly would like to point at some fact... All changes to extensions were made through platform UI but not API... with API I only fetched updated data from you guys) Please, note that as well. There are other extensions, ad groups, ads in log file (b

RE: Call extensions bug

2020-08-10 Thread Google Ads API Forum Advisor Prod
Hi Roman, Thanks for your investigation. I'll need to take a closer look into this. Can you provide me some of the logs from these API calls? Please do so using reply privately to author. Regards, Anthony Google Ads API Team ref:_00D1U1174p._5004Q23Ivfv:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Bug in returning AdGroupType in response form AdGroupService

2020-07-16 Thread 'tetiana....@partners.2sixty.io' via AdWords API and Google Ads API Forum
: > Since that time I also updated versions of this libraries: > > *google-ads==5.0.4 -> 5.1.0google==2.0.3 -> 3.0.0* > May be there were some troubles in previous versions. > > On Thursday, July 16, 2020 at 5:30:38 PM UTC+3 > tetiana@partners.2sixty.io wrote: > &g

Re: Bug in returning AdGroupType in response form AdGroupService

2020-07-16 Thread 'tetiana....@partners.2sixty.io' via AdWords API and Google Ads API Forum
Since that time I also updated versions of this libraries: *google-ads==5.0.4 -> 5.1.0google==2.0.3 -> 3.0.0* May be there were some troubles in previous versions. On Thursday, July 16, 2020 at 5:30:38 PM UTC+3 tetiana@partners.2sixty.io wrote: > I noticed this bug a few days ago

Re: Bug in returning AdGroupType in response form AdGroupService

2020-07-16 Thread 'tetiana....@partners.2sixty.io' via AdWords API and Google Ads API Forum
I noticed this bug a few days ago and made that request in the same day I wrote to Support team. Our MCC ID is 7735173772. But I just rerun this request for the SAME entity I received type VIDEO_RESPONSIVE instead of 16. [image: Screen Shot 2020-07-16 at 5.30.00 PM.png] Is it possible that this

Re: Bug in returning AdGroupType in response form AdGroupService

2020-07-16 Thread Google Ads API Forum Advisor Prod
Hi Tetiana, Thank you for this information. Finally, could I ask you for the approximate time you made this request (the ones in your images), and what your MCC ID is that's associated with your developer token? Make sure you're posting your Manager account number, and not your developer token

Re: Bug in returning AdGroupType in response form AdGroupService

2020-07-16 Thread 'tetiana....@partners.2sixty.io' via AdWords API and Google Ads API Forum
2020-07-14 at 3.52.08 PM.png] [image: Screen Shot 2020-07-14 at 3.52.34 PM.png] I saw this kind of bug only with ad_group of 16th type but it's possible that API returns int for some other ad_group types. We are using you Python client library and v3 version of Google Ads API Beta. Our query

Re: Bug in returning AdGroupType in response form AdGroupService

2020-07-15 Thread Google Ads API Forum Advisor Prod
Hi Tetiana, Thank you for your patience. I'm still currently taking a look at this issue. Could you provide me with your request and response logs for where you get this proto, and one when you don't get this proto? Could you also confirm if you're using our client library, REST endpoints, and

Re: Bug in returning AdGroupType in response form AdGroupService

2020-07-15 Thread Google Ads API Forum Advisor Prod
Hi Tetiana, I'll take a closer look at this internally with my team and get back to you as soon as possible. Thank you, Bryan, Google Ads API Team ref:_00D1U1174p._5004Q21lalW:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogs

Re: Bug in returning AdGroupType in response form AdGroupService

2020-07-15 Thread 'tetiana....@partners.2sixty.io' via AdWords API and Google Ads API Forum
Hi, Bryan Yeah, I was sure that it's some kind of sequence number in enum. BUT why are we getting it only for 16th element? All other types come as a string, it would be strange to write a kind of hack in our code to search if type is int and if yes - map 16th element with it's value... Is it p

RE: Bug in returning AdGroupType in response form AdGroupService

2020-07-14 Thread Google Ads API Forum Advisor Prod
Hi Tetiana, Thank you for reaching out to us. The number you're seeing there is actually a proto (see here for a list of protos), and the one you're currently seeing is an ad_group_type proto. You can reference these numbers from this list if you encounter these numbers via reports. Let me know

Bug in returning AdGroupType in response form AdGroupService

2020-07-14 Thread 'tetiana....@partners.2sixty.io' via AdWords API and Google Ads API Forum
sequence number of value in this enum https://developers.google.com/google-ads/api/reference/rpc/v3/AdGroupTypeEnum.AdGroupType but it's still very strange inconsistency in response. [image: Screen Shot 2020-07-14 at 3.52.34 PM.png] Is it a kind of a bug in Ads API Beta? Thanks, Te

Re: AdWords API Bug? Double quotes not escaped any more in PRODUCT_PARTITION_REPORT.ProductGroup

2020-07-03 Thread Manuel Rodriguez Guimérans
Hi Mitchell, looks like this issue was fixed around Jun 26th already. Thank you. Regards, Manu On Thursday, June 25, 2020 at 10:06:17 PM UTC+2, adsapiforumadvisor wrote: > > Hi Manu, > > Thank you for providing that information. My team is looking into the > issue and will let you know when the

Re: AdWords API Bug? Double quotes not escaped any more in PRODUCT_PARTITION_REPORT.ProductGroup

2020-06-25 Thread Google Ads API Forum Advisor Prod
Hi Manu, Thank you for providing that information. My team is looking into the issue and will let you know when there's an update. Regards, Mitchell Google Ads API Team ref:_00D1U1174p._5004Q2195Xm:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://go

Re: AdWords API Bug? Double quotes not escaped any more in PRODUCT_PARTITION_REPORT.ProductGroup

2020-06-25 Thread Manuel Rodriguez Guimérans
I've just replied privately. Thanks. On Thursday, June 25, 2020 at 4:36:01 PM UTC+2, adsapiforumadvisor wrote: > > Hi Manu, > > If possible, could you please share an example of a downloaded report from > before and after 2020-06-10 *via Reply privately to author *so I can see > an example of wh

Re: AdWords API Bug? Double quotes not escaped any more in PRODUCT_PARTITION_REPORT.ProductGroup

2020-06-25 Thread Google Ads API Forum Advisor Prod
Hi Manu, If possible, could you please share an example of a downloaded report from before and after 2020-06-10 via Reply privately to author so I can see an example of what you're referring to? Regards, Mitchell Google Ads API Team ref:_00D1U1174p._5004Q2195Xm:ref -- -- =~=~=~=~=~=~=~=~=~=~

Re: AdWords API Bug? Double quotes not escaped any more in PRODUCT_PARTITION_REPORT.ProductGroup

2020-06-24 Thread Manuel Rodriguez Guimérans
Hi Mitchell, thanks for your quick reply. However, I don't think this is related to any particular client library, as we haven't changed library version around that time or made any other changes in the affected services on our end. In order to verify that assumption, I've just tried fetching t

RE: AdWords API Bug? Double quotes not escaped any more in PRODUCT_PARTITION_REPORT.ProductGroup

2020-06-24 Thread Google Ads API Forum Advisor Prod
Hi Manu, Thank you for reaching out. There have been no recent changes made to AdWords API. This could be an issue related to the client library so I would recommend posting it on the GitHub Issues Tracker of your client library as their team will be more equipped to assist you. Regards, Mitch

AdWords API Bug? Double quotes not escaped any more in PRODUCT_PARTITION_REPORT.ProductGroup

2020-06-24 Thread Manuel Rodriguez Guimérans
scaped, making each product group value nicely parseable into its individual components. However, that escaping is now missing, which makes the information unparseable due to ambiguity. Is this a bug in the AdWords API? Any estimation on when would it get fixed? Below an example. I'll be u

RE: How can I solve the bug? The total hours of the expense less than the data of the day.

2019-11-05 Thread Google Ads API Forum Advisor Prod
Hello, This looks more like a UI related issue rather than API. I'd recommend reaching out to the community forum to get assistance. Regards, Anthony Google Ads API Team ref:_00D1U1174p._5001UMWEAI:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://go

How can I solve the bug? The total hours of the expense less than the data of the day.

2019-11-04 Thread sky zhao
I found a trouble is about cost data . The total hours of the expense less than the data of the day。 Is that a bug? Such As: *The Day Value is 2.20.* [image: daysum.png] *The Hour Details is 1.04+0.69+0.46 = 2.19* [image: hourdetails.png

Re: Bug Google Ads Search Customer Client

2019-10-08 Thread Google Ads API Forum Advisor Prod
Hi Asaf, One additional question that will help in our investigation - can you repond privately to let me know what customer ID you're using the make the below requests? Best, Ben, Google Ads API Team ref:_00D1U1174p._5001UHIA6P:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also

Re: Bug Google Ads Search Customer Client

2019-10-08 Thread Google Ads API Forum Advisor Prod
Hi Asaf, Thanks for the info. We're investigating the problem and hope to get back to you with more information as soon as possible. Best, Ben Karl, Google Ads API Team ref:_00D1U1174p._5001UHIA6P:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://goo

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