Re: V13 AccountService error

2011-02-24 Thread rafal
Hi Eric, Thanks for your reply. That is understandable, it would be nice however to be able to specify email address. Customer ID is indeed a work-around. Rafal AdWords API Advisor napisał(a): > Hi, > > I think it is the case that the first email in the account is the > primary email address,

Re: V13 AccountService error

2011-02-22 Thread AdWords API Advisor
Hi, I think it is the case that the first email in the account is the primary email address, and the one returned by the AccountService. It could be that this is a legacy account, which are known to have problems with the API. Can you use the customer ID instead for this customer? Best, - Eric

Re: V13 AccountService error

2011-02-16 Thread rafal
Hi Eric, Unfortunately that bug is still following me. What I noticed though is that, when I ask for client accounts I get the list of clientAccounts:AdWords::V13::AccountService::ClientAccountInfo @emailAddress field specifies address, which seems to cause the problems. I logged in to adwords

Re: V13 AccountService error

2011-01-28 Thread AdWords API Advisor
Hi Rafal, It may be helpful to log into the web interface with that account, as that may force it to update the values. Best, - Eric On Jan 28, 9:55 am, rafal wrote: > Hi Eric, > > I've been struggling with that for over three weeks now. > Any ideas how long it may last? > > Best > Rafal -- =

Re: V13 AccountService error

2011-01-28 Thread rafal
Hi Eric, I've been struggling with that for over three weeks now. Any ideas how long it may last? Best Rafal -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=

Re: V13 AccountService error

2011-01-26 Thread AdWords API Advisor
Hi Rafal, There are issue where the email addresses in AccountService aren't updated immediately. Let me know if this problem persists. Best, - Eric On Jan 26, 6:06 am, rafal wrote: > Hi Eric, > > Thanks for your response. > Here is what I found out. > > Both methods: getClientAccountInfos and

Re: V13 AccountService error

2011-01-26 Thread rafal
Hi Eric, Thanks for your response. Here is what I found out. Both methods: getClientAccountInfos and getClientAccounts returns email_address_1 as identified of my client mcc account. When I specify this email address the error I mentioned occures. However, I logged in via AdWords interface, and

Re: V13 AccountService error

2011-01-25 Thread AdWords API Advisor
Hi Rafal, Can you please double check that you are specifying the correct email address, and that the address corresponds to an MCC account? Best, - Eric Koleda, AdWords API Team On Jan 21, 9:21 am, rafal wrote: > Hi > > I just noticed such an error - status code 4. > It happens when I ask for

V13 AccountService error

2011-01-21 Thread rafal
Hi I just noticed such an error - status code 4. It happens when I ask for account details specifying clientEmail to one of the MCCs. soapenv:Server.userException Customers must have an AdWords account to use the API. https://adwords.google.com/api/adwords/v13";> 4 Custo