Hi,
Apologies for chasing again, but this is a breaking issue in process at the
moment.
Thanks,
On Monday, 15 November 2021 at 11:38:52 UTC Greg Asquith wrote:
> Hi,
>
> Has there been an update on this issue please?
>
> Thanks
>
> On Wednesday, 10 November 2021 at 19:41:42 UTC adsapi wrote:
>
Hi,
Has there been an update on this issue please?
Thanks
On Wednesday, 10 November 2021 at 19:41:42 UTC adsapi wrote:
> Hi Greg,
>
> Thank you for sharing the video and the logs, I reproduced this behavior
> where a picture uploaded via API didn't get a saved crop while an upload in
> the UI
Hi Greg,
Thank you for sharing the video and the logs, I reproduced this behavior where
a picture uploaded via API didn't get a saved crop while an upload in the UI
did get cropped and saved for the ad. I shared this with my team and we will
get back to you as soon as possible.
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Hi,
I have reproduced the error using the Python library and replied privately
with logs and a screenshare of the platform error.
Thanks,
On Wednesday, 10 November 2021 at 15:51:47 UTC adsapi wrote:
> Hi Greg,
>
> I wasn't able to reproduce this behavior using Upload Image Asset.java
>
Hi Greg,
I wasn't able to reproduce this behavior using Upload Image Asset.java. For us
to see this on our end, could you reproduce this issue with one of our client
libraries? If you can reproduce, we will need the following:
A request and response log of API communication for the image upload
Hi Greg,
I wasn't able to reproduce this behavior using Upload Image Asset.java. For us
to see this on our end, could you reproduce this issue with one of our client
libraries? If you can reproduce, we will need the following:
A request and response log of API communication for the image upload
Bumping this as an urgent issue please.
On Monday, 8 November 2021 at 19:16:03 UTC Greg Asquith wrote:
> Hi Aryah,
>
> Thanks for getting back to me - I'm using the REST API through Google Apps
> Script as follows (The URL is a .png file stored in an AWS S3 bucket):
>
> var headers = {
> 'develo
Hi Aryah,
Thanks for getting back to me - I'm using the REST API through Google Apps
Script as follows (The URL is a .png file stored in an AWS S3 bucket):
var headers = {
'developer-token': 'TOKEN',
'Authorization': 'Bearer ' + ACCESS_TOKEN,
'login-customer-id' : 'MANAGER_ACCOUNT_ID',
'Content-
Hi Greg,
I just now uploaded an image via API and cropped it in a responsive display ad
in the UI and it saved. Could you give us the steps to see what you are seeing?
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Hi,
I've been uploading Image Assets via the REST API and the assets are
successfully uploaded, but when I come to create a responsive display ad
using these images, I receive an error message.
This only occurs when cropping an image in the Ad Creation tool within
Google Ads to the correct dim
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