Re: v15 upgrade throw user_permission_denied error

Is there any update in new version of Google Ads API version 16? On Friday, February 16, 2024 at 2:23:16 AM UTC+5:30 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for getting back to us. > > After checking your provided logs, we found that you provided only > response logs, but along

Re: v15 upgrade throw user_permission_denied error

I was experiencing a similar issue... Here is what i found regarding similar error message : { "message": "The caller does not have permission", "code": 7, "status": "PERMISSION_DENIED", "details": [ { "@type": "type.googleapis.com\/google.ads.googleads.v15.errors.GoogleAdsFailure", "errors":

Re: v15 upgrade throw user_permission_denied error

Any Updates on it? I am still not able to retrieve data via v15 API. On Thursday, January 25, 2024 at 11:53:03 AM UTC+5:30 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for getting back to us. > > In order to assist you better, could you please provide us with the > complete API logs

Re: v15 upgrade throw user_permission_denied error

ISSION_DENIED > <https://developers.google.com/google-ads/api/reference/rpc/v15/AuthorizationErrorEnum.AuthorizationError#user_permission_denied> > error. > This means the user doesn't have permission to access the customer. > According to the documentation > <https://developers.

RE: v15 upgrade throw user_permission_denied error

Hi, Thank you for reaching out to the Google Ads API support team. By reviewing your concern, I understand that you're facing a USER_PERMISSION_DENIED error. This means the user doesn't have permission to access the customer. According to the documentation, if you're accessin

V15 upgrade throw USER_PERMISSION_DENIED error

The main issue is happening with me, as things are working normal to get spent per account with V13 and V14 but after upgrading API to V15 via, composer require googleads/google-ads-php:21.1 then I started getting this issue. get ApiException was thrown with message '{ "message": "The caller d

Re: trying to generate a conversion throw user_permission_denied error

Same issue is happening with me too, as things are working normal to get spent per account but after upgrading API to V15 via, composer require googleads/google-ads-php:21.1 then I started getting this issue. get ApiException was thrown with message '{ "message": "The caller does not have perm

Re: trying to generate a conversion throw user_permission_denied error

Hi, Yes It is a developer with low privileges, but even so, I can still create the conversion, the thing is that when I try for second time, the API throw that error and I can not continue testing in the next minutes. This same scenario is happening in our production environment. But I will open

Re: trying to generate a conversion throw user_permission_denied error

Hi, I sent you the information. Regards El lunes, 8 de enero de 2024 a la(s) 11:40:41 a.m. UTC-3, Google Ads API Forum Advisor escribió: > Hi, > > Thank you for getting back to us. > > Could you please confirm whether you are using client libraries >

Re: trying to generate a conversion throw user_permission_denied error

Hi, do you need more information about this error? Regards El miércoles, 3 de enero de 2024 a la(s) 1:47:35 p.m. UTC-3, Google Ads API Forum Advisor escribió: > Hi, > > Thank you for getting back to us. > > To analyze this issue further could you please provide us with the below > details. >

Re: trying to generate a conversion throw user_permission_denied error

e your > Oauth credentials? > > Kindly note that the email address that is used to generate Oauth > credentials has access to the manager account. If this is the case, then > you should not get this USER_PERMISSION_DENIED error. > This message is in relation to case "ref:!00D

Re: trying to generate a conversion throw user_permission_denied error

this USER_PERMISSION_DENIED error. This message is in relation to case "ref:!00D1U01174p.!5004Q02r2xDW:ref" Thanks, Google Ads API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.bl

Re: trying to generate a conversion throw user_permission_denied error

Hi, I sent you the required information. Regards El jueves, 21 de diciembre de 2023 a la(s) 4:35:01 p.m. UTC-3, Google Ads API Forum Advisor escribió: > Hi, > > Thank you for getting back to us. > > Upon checking logs, I understand that you are still getting an > “USER

Re: trying to generate a conversion throw user_permission_denied error

and that you're facing a > *USER_PERMISSION_DENIED* > <https://developers.google.com/google-ads/api/reference/rpc/v15/AuthorizationErrorEnum.AuthorizationError#user_permission_denied> > > error. This means the user doesn't have permission to access the customer. &

RE: user_permission_denied error on production account despite login-customer-id being specified

Hi Luca, Thank you for reaching out to the Google Ads API support team. I hope that all of you are doing well today. I can see that you have encountered the USER_PERMISSION_DENIED error. This error usually indicates that the authorized customer does not have access to the operating customer

USER_PERMISSION_DENIED error on production account despite login-customer-id being specified

Dear Team, we're facing an issue with sending API calls to production google ads account. When sending an API call, we're seeing the following error: User doesn't have permission to access customer. Note: If you're accessing a client customer, the manager's customer id must be set in the 'logi

RE: USER_PERMISSION_DENIED error

Hi Anton, Thank you for raising this concern to the Google Ads Forum. To investigate this error, could please provide the complete request and response logs with request ID and request header generated on your end along with the email address used to generate the OAuth2 credentials? If you have

USER_PERMISSION_DENIED error

Hi, I'm using python lib for google api. My MCC has been linked to 2 accounts and everything was working properly. But now I'm trying to access the 3rd account and get an error: "User doesn't have permission to access customer. Note: If you're accessing a client customer, the manager's customer

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

Why are you deleting my messages instead of replying? I shared all logs for 5 times. Every support person asking and I am sharing. And you are still answering nothing. And you are deleting my messages? On Monday, June 27, 2022 at 10:33:08 AM UTC+3 adsapi wrote: > Hi, > > Thank you for the cl

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

Hello, any update on this topic? Thanks On Monday, June 27, 2022 at 10:33:08 AM UTC+3 adsapi wrote: > Hi, > > Thank you for the clarification. Upon checking this response, I did not > see the send logs as you mentioned. To better check this, could you please > provide us the email address that

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

I shared with private message, thanks On Monday, June 27, 2022 at 10:33:08 AM UTC+3 adsapi wrote: > Hi, > > Thank you for the clarification. Upon checking this response, I did not > see the send logs as you mentioned. To better check this, could you please > provide us the email address that is

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

Hello, No, 6096591137 is gotten from listAccessibleCustomers and then based on this response, hiearachy is built. And 3587098959 is gotten from this hierarchy. I already sent the logs but I am sending it again. Thanks On Friday, June 24, 2022 at 5:15:46 PM UTC+3 adsapi wrote: > Hello, > >

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

pers.google.com/google-ads/api/docs/best-practices/common-errors#user_permission_denied> > > error usually indicates that you are authenticating as a user that does not > have access to the account (3587098959) specified in your API request. > > Also, since you specified the

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

Hi, Thanks for confirming. The USER_PERMISSION_DENIED error usually indicates that you are authenticating as a user that does not have access to the account (3587098959) specified in your API request. Also, since you specified the "login-customer-id": "6096591137", could

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

Hello Camela, Yes *the 3587098959 client account is indeed under the 6096591137 MCC account's hierarchy* because first I am calling list accessible customers endpoint and then I am building hierarchy based on response. At the same time I checked over Ads UI. On Friday, June 24, 2022 at 1:30:34

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

Hello, Could you give any update about this topic? Thanks On Thursday, June 23, 2022 at 3:34:56 PM UTC+3 sealytic...@gmail.com wrote: > Hello again, > > I have already checked user and login customer id. > I sent request and response logs in private. > > Thanks > > On Thursday, June 23, 2022 a

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

Hello again, I have already checked user and login customer id. I sent request and response logs in private. Thanks On Thursday, June 23, 2022 at 3:26:24 PM UTC+3 adsapi wrote: > Hi, > > Thanks for reaching out to the Google Ads API Forum. > > To give you an overview about the issue that you e

RE: USER_PERMISSION_DENIED error despite providing correct login customer id

Hi, Thanks for reaching out to the Google Ads API Forum. To give you an overview about the issue that you encountered encountered, the "USER_PERMISSION_DENIED" which means a user doesn't have permission to access a customer and you’re accessing a client customer using 'login-customer-id’ in th

USER_PERMISSION_DENIED error despite providing correct login customer id

Hello, I am making a request with .Net Client to campaign resource. I provided correct customer id and login customer id but api returning this error. User has access to this account. "Failure": { "errors": [ { "errorCode": { "authorizationError": "USER_PERMISSION_DE

Python client v9 throwing USER_PERMISSION_DENIED error

Hello support team, I'm migrating from old python client that will be deprecated soon to v9 one. When loading config values from dict I receive following error: Request with ID "HIDDEN (idk if I should show this)" failed with status "PERMISSION_DENIED" and includes the following errors:

RE: USER_PERMISSION_DENIED' error

Hi Johnny, Thanks for reaching out. This error is usually due to one of the follow: Authenticating as a manager, but not specifying the manager account ID as the login-customer-id in the request header OAuth credentials (client ID, client secret) were created with an email that does not have th

RE: USER_PERMISSION_DENIED error when accessing a customer.

Hello, Could you please confirm whether you are using the Google Ads API <https://developers.google.com/google-ads/api/docs/release-notes> and facing the USER_PERMISSION_DENIED error? If yes, could you please confirm whether you are passing the login-customer-id as mentioned in this blo

USER_PERMISSION_DENIED error when accessing a customer.

Hello, I'm starting to use Ads API, but stuck in the first place. My company has a main MCC where dozens of campaigns registered in. For the API use, i created a google ads id as a dev account, link it to the main MCC, create developers token in the MCC, and created OAuth credentials in th

Re: Not able to use test account. Getting USER_PERMISSION_DENIED error

Hello, Could you confirm if you were logged in as the test gmail account when manually accepting the prompt? If yes, were you making the API call against the test manager account? Since the test gmail account has only access to the test manager, you can make the API calls against that manager

Not able to use test account. Getting USER_PERMISSION_DENIED error

This is what I have done - Created a new gmail account (call it produ...@gmail.com) and created Production Manager Account using this new gmail account - Created a new gmail account (call it testu...@gmail.com) and created a Test Manager Account with this new gmail account - Created a set of OAu

Re: How to resolve manager accounts throwing the USER_PERMISSION_DENIED error

Hi Chris, Could you please '*Reply privately to author*' and provide me the Customer ID for which USER_PERMISSION_DENIED occurs and the email Id of the account that is being used to generate the OAuth credentials? I am suspecting that the user is not logged into the right account while clickin

Re: How to resolve manager accounts throwing the USER_PERMISSION_DENIED error

> > Sreelakshmi, > We are not seeing this behavior. Our customer seems to have created a new credential (a non-MCC account). When trying to get the list of accounts for this credential, and using the customerId of their client account (xxx-xxx-) we are unable to get access. We get back

Re: How to resolve manager accounts throwing the USER_PERMISSION_DENIED error

Hi, For a client account, using the OAuth credentials and refresh token which was generated while logged into the email/user login corresponding to the client account and using the customer id of that account will work. If the credentials of an MCC account is being used, it should still work i

Re: How to resolve manager accounts throwing the USER_PERMISSION_DENIED error

I had the same issue, resolved finally, not sure why this happen and what is the difference between Manager Id and Leaf account id; but I resolved by doing this. Check the customer client ID of your user, Check if this match with your adwords account manager id (the account with which you are

Re: How to resolve manager accounts throwing the USER_PERMISSION_DENIED error

Hi Prajakt, To check if the manager and client account is linked, please log onto your Manager account, click the Accounts label and check if the client account is listed. If not listed, that could be reason of the error. If you are not sure about the OAuth credentials, you could regenerate the

Re: How to resolve manager accounts throwing the USER_PERMISSION_DENIED error

Hi Sreelakshmi, Using ManagedCustomerService we were able to determine the accounts that have failed with USER_PERMISSION_DENIED error. According to your API support - https://developers.google.com/adwords/api/docs/common-errors#AuthorizationError.USER_PERMISSION_DENIED there are 2 common

Re: How to resolve manager accounts throwing the USER_PERMISSION_DENIED error

Hi Chris, The CUSTOMER_NOT_FOUND error means either the customer Id being passed is incorrect or the account was just created by the ManagedCustomerService. It will take a few minutes before

Re: How to resolve manager accounts throwing the USER_PERMISSION_DENIED error

be getting back the master account? Also, if we want to get a valid list of accounts for a credential, do we need to then use the *ManagedCustomerService*? If so, how is this done? I don't see a link between those 2 services. Is there any other reason we would get the USER_PERMISSION_D

Re: How to resolve manager accounts throwing the USER_PERMISSION_DENIED error

Hi, The error AuthenticationError.USER_PERMISSION_DENIED occurs when there is no link between the manager account that you are authenticating as and the client account that you are trying

How to resolve manager accounts throwing the USER_PERMISSION_DENIED error

We have a manager account with google adwords which throws the following error AuthenticationError.USER_PERMISSION_DENIED. As per documentation given on the adwords page link https://developers.google.com/adwords/api/docs/common-errors#AuthorizationError.USER_PERMISSION_DENIED we are unab