working with *HTML5 Template Ads (419)*, and you start seeing
> *USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE*, then please refer to this blog
> post
> <https://ads-developers.googleblog.com/2018/08/upcoming-changes-to-html5-template-ads.html>
> on
> your next steps. We decide
Hello Everyone,
If you're working with HTML5 Template Ads (419), and you start seeing
USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE, then please refer to this blog post on
your next steps. We decided to give everyone some extra time through the
shopping season last year to update their code and
We are dealing with the exact same issue. Our code has been working for
about a year, and we just started seeing this error whenever we try to push
an HTML5 ad.
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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We are dealing with the exact same issue. Our code has been working for
about a year, and we just started seeing this error whenever we try to push
an HTML5 ad.
On Tuesday, July 23, 2019 at 3:23:48 PM UTC-5, Rc B wrote:
>
> Hi,
>
> I'm getting the following error when deploying media bundle ad:
Hi,
So I can have a closer look, could you provide the complete SOAP request and
response logs that were generated when the error occurred? You may reply via
Reply privately to author option. If you haven't enabled the SOAP logging yet,
you may refer to the readMe section of the respective clie
Hi,
I'm getting the following error when deploying media bundle ad:
{ "Message": "An error has occurred.", "ExceptionMessage":
"AdWordsApiException:
Exception of type 'Google.Api.Ads.AdWords.Lib.AdWordsApiException' was
thrown. \r\n\r\nThe user does not have permissions to create a template ad
Greetings,
My apologies for not responding sooner, folks. I was working on getting to
the bottom of this. There was a change that was rolled out sooner than
expected. We are in the process of rolling it back, and you should see this
error stop within the next couple of hours. In the process of
Did anything come of this yet? We have been experience the same issue since
11-July around 230PM EDT
On Thursday, July 12, 2018 at 1:32:08 AM UTC-4, Luis Xander Talag (AdWords
API Team) wrote:
>
> Hi Philo,
>
> To better investigate this, could you provide the complete SOAP request
> and respon
It looks like any HTML 5 ad we try to create after upgrading to the latest
API also fails with this same message. Looking forward to seeing the
resolution here.
On Monday, July 16, 2018 at 3:23:41 PM UTC-4, Philo wrote:
>
> Is it possible this is related to
> https://ads-developers.googleblog.c
Is it possible this is related
to
https://ads-developers.googleblog.com/2018/07/upgrade-to-gmail-ads-from-gmail.html
?
This is the error we've been getting but the ID is different: 419
On Thursday, 12 July 2018 07:32:08 UTC+2, Luis Xander Talag (AdWords API
Team) wrote:
>
> Hi Philo,
>
> To b
Hi Philo,
To better investigate this, could you provide the complete SOAP request and
response logs when you encountered the error as well as your
clientCustomerId? Please reply via *Reply privately to author*.
Thanks and regards,
Luis
AdWords API Team
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Hi,
Since yesterday we are experiencing the following error when deploying
display campaigns:
[AdError.USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE @
operations[0].operand.ad.templateId; trigger:'419']
The docs state: "The user does not have permissions to create a template ad
for the given template
;>>>
>>>> Hello,
>>>>
>>>> I'm using v201209 .NET Client Libraries with the ClientId 186-121-2518 (
>>>> which is a Test Account ).
>>>>
>>>> The publishing of basic TextAds and ImageAds went ok, but when I try to
>&
lo,
>>>
>>> I'm using v201209 .NET Client Libraries with the ClientId 186-121-2518 (
>>> which is a Test Account ).
>>>
>>> The publishing of basic TextAds and ImageAds went ok, but when I try to
>>> create a TemplateAd ( templateId = 190,
Libraries with the ClientId 186-121-2518 (
>> which is a Test Account ).
>>
>> The publishing of basic TextAds and ImageAds went ok, but when I try to
>> create a TemplateAd ( templateId = 190, "Image Search Ad" ),
>> the sevice responds with: USER_DOES_NOT_HA
; which is a Test Account ).
>
> The publishing of basic TextAds and ImageAds went ok, but when I try to
> create a TemplateAd ( templateId = 190, "Image Search Ad" ),
> the sevice responds with: USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE
> ( The user does not have permissions
e responds with: USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE
( The user does not have permissions to create a template ad for the given
template. )
This is a limitation for a TestAccount, or I'm doing something wrong?
Thank you.
Cristi
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