Re: Suddenly getting AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED

Fixed for us too. Thanks! ᐧ Alon Diamant CTO, *Selectom* w: www.selectom.com On Wed, Jun 13, 2018 at 6:07 PM, 'Josh Radcliff (AdWords API Team)' via AdWords API and Google Ads API Forum wrote: > Hi James, > > Thanks for

Re: Suddenly getting AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED

Hi James, Thanks for the update. We rolled out a fix for this yesterday and the error rate returned to normal since then. If anyone else is still unexpectedly encountering this error, please reply back here. Cheers, Josh, AdWords API Team On Wednesday, June 13, 2018 at 9:45:35 AM UTC-4, James

Re: Suddenly getting AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED

These errors have disappeared. Not sure what happened but wanted to report what I am seeing in our environment. James > On Jun 12, 2018, at 7:51 AM, Alon Diamant wrote: > > Hey there Caihua, > > Mind sharing what you by "empty client customer ID"? I send in an empty > string or a null in cl

Re: Suddenly getting AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED

Hey there Caihua, Mind sharing what you by "empty client customer ID"? I send in an empty string or a null in clientCustomerId and I still get the same AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error. Thanks, Alon On Monday, June 11, 2018 at 9:21:11 PM UTC+3, Caihua Du wrote: > > Thi

Re: Suddenly getting AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED

I can confirm that we have also been affected by this bug. On Tuesday, June 12, 2018 at 12:00:59 AM UTC+3, James Andrews wrote: > > Thank you Josh! > > James > > > > On Jun 12, 2018, at 5:51 AM, 'Josh Radcliff (AdWords API Team)' via > AdWords API and Google Ads API Forum > wrote: > > Hi, > > Th

Re: Suddenly getting AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED

Thank you Josh! James > On Jun 12, 2018, at 5:51 AM, 'Josh Radcliff (AdWords API Team)' via AdWords > API and Google Ads API Forum wrote: > > Hi, > > Thanks for reporting this. I've raised it and will provide an update as soon > as I have more information. > > Thanks, > Josh, AdWords API

Re: Suddenly getting AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED

Hi, Thanks for reporting this. I've raised it and will provide an update as soon as I have more information. Thanks, Josh, AdWords API Team On Monday, June 11, 2018 at 2:21:11 PM UTC-4, Caihua Du wrote: > > This issue happened to us too. Lots of client have the same errors and it > suddenly sh

Re: Suddenly getting AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED

This issue happened to us too. Lots of client have the same errors and it suddenly shows up from 6/8 and nothing has been changed from our side. In our code, we will have to pass in an empty client customer id in order to get back all the accounts under this customer. Not sure what has been ch

Re: Suddenly getting AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED

I had left it alone over the weekend, to see if it fixed itself, and was just digging into why it was happening, I’ll look there as well and confirm that’s where the error is happening. Thanks James > On Jun 11, 2018, at 7:44 PM, Ondřej P wrote: > > Hi James, > > it happens intermittently du

Re: Suddenly getting AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED

Hi James, it happens intermittently during the getCustomers API call. Ondrej Dne pondělí 11. června 2018 12:17:22 UTC+2 James Andrews napsal(a): > > Well glad it's not just me, not glad that either of us have to deal with > this. I am still getting these errors intermittently. Are they always

Re: Suddenly getting AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED

Well glad it's not just me, not glad that either of us have to deal with this. I am still getting these errors intermittently. Are they always called? or do they show up intermittently for you as well? James On Monday, June 11, 2018 at 7:14:10 PM UTC+9, Ondřej P wrote: > > Hi, > > I have the

Re: Suddenly getting AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED

Hi, I have the same issue since 8.6.2018. SOAP request: http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsd="http://www.w3.org/2001/XMLSchema"; xmlns:xsi= "http://www.w3.org/2001/XMLSchema-instance";> https://adwords.google.com/api/adwords/mcm/v201802"; soapenv:mustUnderstand= "0"

Re: Suddenly getting AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED

This has been happening sporadically, and just happened again for two of our client accounts. When I see the error I go in and manually test the problem (with the same php code) and the error doesn't happen. James On Saturday, June 9, 2018 at 2:43:41 AM UTC+9, James Andrews wrote: > > Our so

Re: Suddenly getting AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED

Hello Sai, Yes I have read the documentation I know what it means. As I stated the error started without any code changes. It was doing this for multiple accounts that we manage. It was not just this one account. The problem has since gone away, so I don’t know what the deal was, but it see

Re: Suddenly getting AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED

Hello James, AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED means Client customer ID was not specified in the HTTP header. Could you please confirm that the file from where you

Suddenly getting AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED

Our software has been working for months with no issues, tonight suddenly all of our Adwords tokens throw this error. AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED Is something broken? Is there a place we can go to see what the status of an API is if there are problems? Thanks, James --