Re: google ads developer token - no response & long delay in basic access

2024-07-03 Thread ErezI
Thanks, It seems that no communication channel works at all to get any input from the compliance team. There is never any email notification or any other notification on google ads accounts for opened ticket or a pending token request. I'm beginning to think that I must be missing something as

RE: google ads developer token - no response & long delay in basic access

2024-07-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Kindly note that this support channel specializes in Google Ads API related concerns and technical implementations only. However, as it appears that your issue is related to the basic access with the Google Ads API, I would sugg

Re: google ads developer token

2024-04-02 Thread Pedro
Hello, do you need any other information from us? What's the next step? On Thursday, March 28, 2024 at 4:23:01 PM UTC-6 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for providing the additional information. > > Kindly note that the provided case ID "(ADR-00228811)" is not a valid on

Re: google ads developer token

2024-03-28 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for providing the additional information. Kindly note that the provided case ID "(ADR-00228811)" is not a valid one. @Compliance team, please confirm if you are able to assist in the below access request. Summary: The user has applied for the access with the below details. Goog

Re: google ads developer token

2024-03-28 Thread Pedro
I applied for Basic access. - Google Ads Manager Account (MCC) ID: 862-676-7158 - Cases ID: "ref:!00D1U01174p.!5004Q02s0GIw:ref" (ADR-00228811) - Access level : Basic On Tuesday, March 26, 2024 at 3:24:18 PM UTC-6 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for reachi

Re: Google Ads Developer Token

2024-03-26 Thread Pedro
Sorry, it seems part of the message was lost: I submitted the request to upgrade my Developer Token from test to basic two weeks ago, but haven't received any update since. Does anyone have any idea on how long this usually takes? Or if there's anything one can do to speed it up? Is there any w

Re: google ads developer token is taking to long

2024-03-07 Thread André Luiz Tiago Soares
I don't recall receiving any Case ID. On Wednesday, March 6, 2024 at 12:35:01 PM UTC-3 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for reaching out to the Google Ads API support team. > > After reviewing your concern, I understand that you have applied > for API basic access and you

RE: google ads developer token

2024-02-18 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Alfred, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you applied for Basic access developer token, but you haven’t received any response. Since the access requests are handled by the Google Ads API Compliance team, we are tra

Re: google ads developer token

2024-02-12 Thread Angus Media
Thank you for the quick reply! We have applied for Basic level access only. I do not believe we have the case id yet. Google Ads account: 882-146-4641 Thank you! On Monday, February 12, 2024 at 1:57:05 PM UTC-5 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for reaching out to t