Re: User supp...@scroogefrog.com for API

2021-08-13 Thread Google Ads API Forum Advisor
Hi, I found that usually compliance team are pretty responsive.I recommend double-checking the email that was put in API Center as the contact email. It's also important to check Spam folder. They often have follow-up questions before they can proceed. Did you reach out on the form ( https://s

Re: User supp...@scroogefrog.com for API

2021-08-13 Thread Константин Новофастовский
Hi I filled out the application again. How long will it take for an answer? 2 months do not answer - is this normal? пятница, 13 августа 2021 г. в 08:45:17 UTC+3, adsapi: > Hi, > > Our team understands the inconvenience you are encountering. However, our > team would not be able to provide sup

Re: User supp...@scroogefrog.com for API

2021-08-12 Thread Google Ads API Forum Advisor
Hi, Our team understands the inconvenience you are encountering. However, our team would not be able to provide support at this point of the developer token application/request since the Compliance Team is the overall in charge with the review and approval process. I would recommend that you c

Re: User supp...@scroogefrog.com for API

2021-08-12 Thread Константин Новофастовский
Hi. Filled out the form 2 times. They wrote - wait for consideration. Several months have passed since that moment. четверг, 12 августа 2021 г. в 13:26:36 UTC+3, adsapi: > Hi, > > Thank you for reaching out to our API support team. > > Could you be referring to your developer token >

RE: User supp...@scroogefrog.com for API

2021-08-12 Thread Google Ads API Forum Advisor
Hi, Thank you for reaching out to our API support team. Could you be referring to your developer token approval/access request? If yes, then you may follow up on its status directly with the Compliance Team, via this contact form. I hope this helps. Best regards, Peter Laurence Napa Oliquino