Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR on ConversionTrackerService.get

Hi Tom, I answered you on the. other thread. We can continue there, as it has more context. Regards, Aryeh Baker Google Ads API Team ref:_00D1U1174p._5004Q2Ujf1b:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR on ConversionTrackerService.get

Yes I send them in a private reply. I also emailed them now. Thanks On Friday, January 14, 2022 at 8:43:58 PM UTC+1 adsapi wrote: > Hi Tom, > > We still have not received the logs. Did you select reply privately to > author? If you are having trouble, you can email us at > googleadsapi-supp.

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR on ConversionTrackerService.get

Hi Tom, We still have not received the logs. Did you select reply privately to author? If you are having trouble, you can email us at googleadsapi-supp...@google.com. If you choose this second option, please include a link to this thread in your email, along with the logs. Thanks, Matt Google

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR on ConversionTrackerService.get

Yes, I send you the logs. Thanks On Thursday, January 13, 2022 at 9:16:12 PM UTC+1 adsapi wrote: > Hi, > > Thank you for reaching out to the Google Ads API support team. > > Could you please provide us with the request >

RE: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR on ConversionTrackerService.get

Hi, Thank you for reaching out to the Google Ads API support team. Could you please provide us with the request and response logs via the Reply privately to the author option, so that we can further investigate the issue? Thanks, Nirmita Patel Google Ads API Team ref:_00D1U1174p._5004Q2Ujf1b:r

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Hi Yasar. Yes, that's correct. I've deleted the other thread to focus on this one. I already sent the requested details to your colleague Teejay, please let me know if you need those too. best, On Friday, November 26, 2021 at 10:29:57 AM UTC-3 adsapi wrote: > Hi Marcos, > > Thanks for reaching

RE: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Hi Marcos, Thanks for reaching out to us. I can see that you’ve created this thread as a duplicate to this forum thread for the same issue, and we will respond to you on this thread for better issue tracking. Regards, Reminder: Share your feedback about the Google Ads (AdWords) API! Take the 2

RE: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Hi Marcos, For us to assist you further and provide precise guidance to the error responses that you reported, could you please provide the complete SOAP logs (request and response with requestId)? On the other hand, since you've encountered the said error via the AdWords API which is already

RE: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.

Hello Ashish, Thanks for getting back to us and for confirming that this error occurs frequently. As previously mentioned by my colleague (Ernie), were you able to retry the API request? Can you share to us the updated SOAP logs (request and response with requestId)? Once provided, we will be

RE: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.

Hi Ashish, The UNEXPECTED_INTERNAL_API_ERROR usually occurs when something unexpected happened while processing the request. Below are the common causes. Temporary resource related issues in the AdWords API server The API isn't functioning correctly due to a bug What we can suggest is to submit

RE: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Hi Jerome, Thanks for reaching out to us. We sent an email response to your private message on our googleadsapi-supp...@google.com alias support channel. I suggest you continue our discussion on that thread for better resolution. Regards, Yasar Google Ads API Team ref:_00D1U1174p._5004Q2MkFfa:

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService

Hi Alfred, It seems the internal error is actually due to a DEADLINE_EXCEEDED error. This can be caused if: If the number of items in the request is too large, then the number of items in the request needs to be reduced. (In line with Aryeh's suggestion) If too many threads running in parallel

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService

Just making sure we are all on the same page here. this thread is about InternalApiError.UNEXPECTED_INTERNAL_API_ERROR, NOT INVALID_CALL or TOO_RECENT. I provided you with the entire soap log leading up to the internal error, you can plainly see how many rows were sent when that happened. I can

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService

Thank you Aryeh, I will advise the team and get back to you with the results. Kate On Friday, August 6, 2021 at 2:39:17 PM UTC-4 adsapi wrote: > Hi Kate, > > I work with Peter and will assist you. My team is looking over your logs > and our backend so far haven't pinned down the issue. A sugge

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService

Hi Kate, I work with Peter and will assist you. My team is looking over your logs and our backend so far haven't pinned down the issue. A suggestion would be to try with less number of items in a request and/or decrease the number of threads used in parallel. Please get back to us with the resu

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService

Peter, Some more data that may help in your investigation. The following represents the total conversion revenue we successfully sent to Google by date, the total conversion value where `INVALID_CALL` error was returned, and the total conversion value currently showing in the Google Ads UI. 8/2/

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService

Peter, I can confirm that the call conversions receiving the OfflineCallConversionError.INVALID_CALL are not being recorded by Google Ads. Please let us know if there's any additional information we can provide to assist in your investigation! Kate On Monday, August 2, 2021 at 11:10:52 PM UTC

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService

Hi Kate, For the OfflineCallConversionError.INVALID_CALL, could you confirm if these call conversions were recorded by Google Ads? Also, I am now raising the issues to the rest of our team. You may also provide additional information regarding the above to help with our investigation. We'll th

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService

Peter, Regarding the OfflineCallConversionError.INVALID_CALL question regarding *where *the calls were recorded, are you asking specifically about in what system we record calls? In the interim, can we please escalate the *UNEXPECTED_INTERNAL_API_ERROR *ASAP? This is a critical issue we're e

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService

Hi Alfred, Thank you for sending the logs privately. However, before raising the UNEXPECTED_INTERNAL_API_ERROR issue to the rest of our team, could you also provide more details on the below items as mentioned in my earlier response, specifically to the first item : OfflineCallConversionError.

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService

We usually encounter this exception multiple times per day. Replied to you specifically with the logs. Thanks On Thursday, July 29, 2021 at 1:03:16 AM UTC-4 adsapi wrote: > Hi Alfred, > > Thank you for sharing the logs. However, I would need to delete your > response as it contained your logs.

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService

Hi Alfred, Thank you for sharing the logs. However, I would need to delete your response as it contained your logs. In my previous, I mentioned that you can "Reply privately to author option. If this option is not available, you may send the details directly to our googleadsapi-supp...@google.c

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService

I would like to note that i redacted a lot of info from that log, if you want the full values please give me a place to post that isnt public On Wednesday, July 28, 2021 at 7:20:08 PM UTC-4 Alfred Scott wrote: > here is the soap requests directly leading up to the error and the > responses. (fo

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService

here is the soap requests directly leading up to the error and the responses. (for context it does three retries on partial failures, but an exception kicks it out of the retry state). On Friday, July 23, 2021 at 4:02:39 AM UTC-4 adsapi wrote: > Hi Nikhat, > > So our team can take a closer loo

RE: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService

Hi Nikhat, So our team can take a closer look as to why you are consistently encountering the error, could you also share the complete SOAP request and response logs, along with its requestId, generated when the error occurred? You may then send the requested information via the Reply privately

RE: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in ManagedCustomerServiceInterface

Hello, Thanks for reaching out. The error, UNEXPECTED_INTERNAL_API_ERROR, is often temporary. Can you please confirm if you have been receiving the error continually over a period of time? Thanks, Matt Google Ads API Team Matt Google Ads API Team ref:_00D1U1174p._5004Q2GJm0j:ref -- -- =~=~=

RE: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR instead of expected CustomerSyncError.TOO_MANY_CHANGES

Hi Alexander, Thank you for reaching out to our API support team. So our team can have a closer look at the error, could you provide your customer ID and the complete SOAP request and response logs, with the requestId, that was generated when you encountered the errors? You may send the separa

RE: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Hi corine, Thanks for reaching out. With regards to your concern, The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR could be due to a temporary issue with the API.Can you please try making the call again and let me know if you are still facing the issue? If so, please share the complete detail

RE: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in Python

Hi SongWon, Thank you for reaching out to us. I see that you're encountering an Unexpected Internal API error, which means it could have been a temporary resource related issue. Could you try the request again and let me know if the error still persists? Thank you, Bryan, Google Ads API Team r

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR while getting ads

Hi Pierrick, the error seem come from Media bundle asset, i uploaded media bundle asset to create universal app ad via api, it throw error : InternalApiError. ERROR_GENERATING_RESPONSE,so i uploaded media bundle asset in UI, since then i could not fetch that ad again. On Tuesday, August 13, 201

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR while getting ads

Hi, My name is Pierrick and I am working as a Developer Advocate in the Google Ads API Team. I had a look in our internal systems but could not find more information related to these requests. Quick questions for you to help me continue investigating: Are you experiencing other failures or it

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR while getting ads

Hi, it still error here is request Id: 00058fe6433910620aa79e129900b70b On Friday, August 9, 2019 at 5:59:56 PM UTC+7, adsapiforumadvisor wrote: > > Hi, > > Thank you for reaching out. > > The error you are encountering could be intermittent. Upon checking the > SOAP logs, I can see that there

RE: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR while getting ads

Hi, Thank you for reaching out. The error you are encountering could be intermittent. Upon checking the SOAP logs, I can see that there is nothing wrong with your request. Could you try making the service call again and see if you would still encounter the issue? Regards, Dannison Google Ads A

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]

Hello Bryan, Via API you cannot use multiple product dimensions in the same subdivision. The error PRODUCT_PARTITION_SUBDIVISION_REQUIRES_OTHERS_CASE occurs when there is no others unit type in the partition. Each subdivision must always be completely partitioned, so it must contain a unit type

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]

When I send only1 partition type in the request i get the following error whether i use a partition that requires a case value or does not require one. [AdGroupCriterionError.PRODUCT_PARTITION_SUBDIVISION_REQUIRES_OTHERS_CASE @ operations; trigger:'ProductPartition{id=TempCriterionId{id=1}, bid

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]

Also what are the "other" cases that are required to do this with a smart campaign Thank you On Tuesday, May 28, 2019 at 9:54:22 AM UTC-4, Bryan Natter wrote: > > Ejay > > In the adwords UI it allows a user to select multiple partition types when > they are nested together. I was trying to add

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]

Ejay In the adwords UI it allows a user to select multiple partition types when they are nested together. I was trying to add multiple partitions with different dimension types to replicate that functionality. Is that not possible then with the API since everything must be the same dimension ty

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]

Hello Bryan I am Ejay's team member working on your concern. The error PRODUCT_PARTITION_REQUIRES_SAME_DIMENSION_TYPE_AS_SIBLINGS occurs when you are not using the same kind of dimesion types for the units in the same subdivision. I see that under the same SUBDIVISION you are trying to include

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]

Ejay Thank you very much. That was it. I was adding it in advertisingChannelType not the advertisingChannelSubType I am now able to create a smart campaign and an adgroup for it. Although now i am getting an error creating product partitions for the adgroup. I now get this error: [CriterionError

RE: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]

Hi Bryan, Thanks for reaching out and for providing details. Could you confirm if you are trying to create a smart shopping campaign? If yes, upon checking the provided SOAP request logs, I noticed that the you did not included the advertisingChannelSubType field in your request and set as SHO

RE: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR when creating MultiAssetResponsiveDisplayAd in an existing Campaign

Hi Steven, I have not seen any other reports of this issue. Could you please provide your SOAP request and response through *reply privately to author *so I can take a look? Thanks, Anthony Google Ads API Team =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discu

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR, FieldPath

Hi Anna, The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR that you encountered could be due to temporary resource related issues in the AdWords API server or a possible bug. However,

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR using CampaignService

Hello Oksana, Looks like the issue related to the UNEXPECTED_ INTERNAL_API_ERROR is resolved. Please let us know if you are still facing these err

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR using CampaignService

Hello Oksana, There isn't any blog post regarding this issue. I will update you on this thread once we have any updates regarding this issue. Regards, Sai Teja, AdWords API Team On Friday, December 14, 2018 at 10:10:49 AM UTC-5, Oksana Sulyma wrote: > > Hello dear Ads support. > We started to e

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR using CampaignService

Thanks Sai Teja! On this "InternalApiError.UNEXPECTED_ INTERNAL_API_ERROR , there is an ongoing known issue". Is there some blog/topic where we can

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR using CampaignService

Hello The USER_PERMISSION_DENIED error occurs when there is no link between the manager account authenticated in the request and the client account specified in the headers. Please make s

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR while adding HTML5 ads

Hi there, The UNEXPECTED_INTERNAL_API_ERROR indicates that there might be a temporary issue in the servers or could be due to a bug. Could you confirm if you are able to encounter this

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError v201806

Hi, The UNEXPECTED_INTERNAL_API_ERROR indicates that there might be a temporary issue in the servers or could be due to a bug. Could you confirm if you are able to encounter this multi

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError

Hello Carlos, Could you do me a big favor? This is a really old thread, so there's a high chance that your issue may be a bit different. Please start a new thread and just link over to this thread when asking your question. I really appreciate that you searched our forum first to narrow down th

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError

Hi, I'm getting this error using the .NET Client Library for v201806. Can someone please assist? Thanks, Carlos On Tuesday, March 8, 2016 at 2:38:14 AM UTC+8, Michael Cloonan (AdWords API Team) wrote: > > This issue should be resolved. Please try again and report back if you > have any diffic

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Thanks it works. On Wednesday, October 25, 2017 at 4:13:52 PM UTC+1, Shwetha Vastrad (AdWords API Team) wrote: > > Hi, > > You need to use AdGroupCriterionService > > > to change the CpcBid of a keyw

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Hi, You need to use AdGroupCriterionService to change the CpcBid of a keyword as shown in the update_keyword

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

the other way i tried to change the CPC bid for the keyword i am getting the following error: No handlers could be found for logger "suds.resolver"Traceback (most recent call last): File "B2Pnew.py", line 284, in main(sys.argv[1:][0]) File "B2Pnew.py", line 230, in main response = mutate_job

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Hi, I want to change the CpcBid (Max CPC )for a keyword using python. what is possible way or solution to do this using python On Tuesday, October 24, 2017 at 9:43:56 PM UTC+1, Shwetha Vastrad (AdWords API Team) wrote: > > Hi, > > I see that the criterionId is that of a keyword. Bid modifiers

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Hi, I see that the criterionId is that of a keyword. Bid modifiers are not supported for criteria of type Keyword. Please see this guide for the targeting and bidding options available for different Criteria types. The c

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR on AdCustomizerFeedService

I received response from the Support team. According to the response, this is usually temporary issue. We have not encounter the error since then. Thank you. 2017年10月5日木曜日 7時30分27秒 UTC+9 Toshinori Minami: > > Hi Vincent, > > I have sent the SOAP request and response by using reply privately to

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR on AdCustomizerFeedService

Hi Vincent, I have sent the SOAP request and response by using reply privately to author. Have you received my message? Regards, Toshinori 2017年10月2日月曜日 15時41分30秒 UTC+9 Vincent Racaza (AdWords API Team): > > Hi Toshinori, > > The UNEXPECTED_INTERNAL_API_ERROR >

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR on AdCustomizerFeedService

Hi Toshinori, The UNEXPECTED_INTERNAL_API_ERROR you intermittently encountered in the AdCustomizerFeedService could be due to a temporary issue in the servers or could be due to a bug.

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro] while uploading bulk images in Media Service for Responsiv

Hi, Can you try uploading more than one Image in a single request to MediaService.upload() and let me know if you face any issues? Thanks, Shwetha, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro] while uploading bulk images in Media Service for Responsiv

Hi, It looks like you are trying to upload two Image objects in the same request. Could you try uploading a single Image object in an API request to MediaService and let me know if it works? Meanwhile, I'll furth

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Hello, We have rolled out some improvements to the MediaService that should reduce or eliminate these unexpected errors when uploading images. Regards, Mike, AdWords API Team On Monday, April 17, 2017 at 5:10:54 AM UTC-4, irene.are...@jot-im.com wrote: > > Ok Anash, if I try again and the erro

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR thrown when fetching ads from AdGroupAdService

Hi Suvodhoy, Could you enable logging and send over the SOAP request/response logs for these API requests which failed with an InternalApiError.UNEXPECTED_INTERNAL_API_ERROR? Please use *Reply privately to author* when responding. Thanks, Shwetha, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Ok Anash, if I try again and the error appears, I tell you. Thanky you very much. On Thursday, March 30, 2017 at 1:01:04 PM UTC+2, irene@jot-im.com wrote: > > Hi Mike, > thank you for your response! , but the error only appears if I upload more > than 50 photos. > > > On Thursday, March 30, 2

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Hi Mike, thank you for your response! , but the error only appears if I upload more than 50 photos. On Thursday, March 30, 2017 at 12:00:22 PM UTC+2, Mike wrote: > > Hi Irene > > Since last week I got the problem same you, I resolve by reduce operator > for batch job from 1000 operator per batc

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Hi Irene Since last week I got the problem same you, I resolve by reduce operator for batch job from 1000 operator per batch job to 200 operator per batch job. hope this help Mike. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsd

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Hi Irene, The error you have encountered could be due to a temporary issue in the AdWords API server. Could you retry your request and see if the issue persists? If yes, please send t

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Hi Sahil, To be able to look further, could you please provide me with the SOAP XML request and response logs for the API call? Please click on *Reply privately to author *when responding. Regards, Vishal, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR when creating adgroups

Hi Biniam, Internal API errors are usually temporary. Could you retry the request again and let me know if the error occurs more frequently? Could you provide the SOAP XML request and

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR when calling AdGroupCriterionService of v201601

Hi Anna, No need to send me your SOAP logs. I'm glad to hear you were able to resolve your issue. The UNEXPECTED_INTERNAL_API_ERROR is a common error that typically happens when there

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR when calling AdGroupCriterionService of v201601

Hi Anthony, Thanks for your quick reply. We've noticed that the call went through when it was tried again. This is the first time we've encountered this exception and it happened only in AdGroupCriterionService. Do you still want us to send the SOAP request? What are some of the reasons we can

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR when calling AdGroupCriterionService of v201601

Hi Anna, Are you still encountering this issue? Does this only happen when using the AdGroupCriterionService? Could you please send me your SOAP request and response via *reply privately to author*? You can enable logs by following these instructions

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]

Hello, Current thread is more than two year old. Could you please close the existing thread and create new thread with recent logs? Thanks, Umesh, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogsp

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]

Hi, I am getting similar kind of error since last two days. We do have a retry logic so after multiple attempts the request succeeds but the error keeps coming. Following is my request and response (sensitive info removed ) <2016-05-10 05:56:09,238> WARN > [main](com.google.api.ads.adwords.li

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - CustomerSyncService

Hi Ash, Could you please provide the the SOAP XML request and response logs for above API call? Just click *Reply privately to author* in the forum when responding. This will help us analyse the issue in detail. Thanks, Umesh, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - CustomerSyncService

Hi Umesh, Again I have received: *internalapierror.unexpected_internal_api_er...@com.google.ads.api.services.common.error.InternalApiErrorhttps://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received th

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - CustomerSyncService

Hi Ash, Could you please provide the the SOAP XML request and response logs for above API call? Just click *Reply privately to author* in the forum when responding. Thanks, Umesh, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: h

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError

This issue should be resolved. Please try again and report back if you have any difficulties. Regards, Mike, AdWords API Team On Thursday, February 25, 2016 at 9:59:32 AM UTC-5, Michael Cloonan (AdWords API Team) wrote: > > Hello, > > I've just followed up with our engineering team again, and I

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError

Hello, I've just followed up with our engineering team again, and I will let you know whenever I have something to share. Regards, Mike, AdWords API Team On Thursday, February 25, 2016 at 9:53:09 AM UTC-5, Jesse O'Brien wrote: > > > Also having this same error using the PHP library. Wondering i

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError

Also having this same error using the PHP library. Wondering if there's any status updates on this? On Tuesday, February 23, 2016 at 9:38:46 AM UTC-5, Michael Cloonan (AdWords API Team) wrote: > > Hello, > > We have received other reports of this issue, and our engineering team is > looking i

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError

Hello, We have received other reports of this issue, and our engineering team is looking into it. I will let you know when I hear something. Regards, Mike, AdWords API Team On Monday, February 22, 2016 at 11:07:27 PM UTC-5, Vipeesh Pavithran wrote: > > > Still am facing that issue. > > My custo

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError

Still am facing that issue. My customer id :- 762-463-8336 Adwords test account. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError

Hello, Is this still occurring? Are you able to reproduce this consistently, or is it happening randomly? How frequently are you getting these errors? Can you also please provide your customer ID? Regards, Mike, AdWords API Team On Monday, February 22, 2016 at 5:39:04 AM UTC-5, prayag mk wrote

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR using v201506 AdGroupAdService.mutate to ADD new TemplateAd

Hi, Unfortunately, if the template ads cannot be created by copying through the API, they cannot be created either. Your only choice would be to create them through the UI. Here is a list of all the supported template ads via

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR using v201506 AdGroupAdService.mutate to ADD new TemplateAd

So if Ad with this templateId can't be copied via AdWords API can I create new Ad with this templateId? Create with AdWords API, of course. On Friday, October 23, 2015 at 5:35:46 PM UTC+3, Anthony Madrigal wrote: > > Hi, > > Unfortunately, I do not know offhand what template type is associated to

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR using v201506 AdGroupAdService.mutate to ADD new TemplateAd

Hi, Unfortunately, I do not know offhand what template type is associated to that ID. However, there are a few template ads that are not supported through API but can be created through the UI. So, this is normal behavior. Hope this helps! Regards, Anthony AdWords API Team -- -- =~=~=~=~=~=

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR using v201506 AdGroupAdService.mutate to ADD new TemplateAd

But what is the template type with such Id? And how could this situation (when I've created ad with UI and couldn't copy with API) could occure? Is this normal behavior or not? Thanks On Thursday, October 22, 2015 at 8:31:27 PM UTC+3, Anthony Madrigal wrote: > > Hi, > > I think I may have found

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR using v201506 AdGroupAdService.mutate to ADD new TemplateAd

Hi, I think I may have found a reason as to why you are experiencing this error. I see that the template Id of the original ad you are trying to copy is 456. This type of template ad is not supported through AdWords API. Here is a link to all the supported template ads

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR using v201506 AdGroupAdService.mutate to ADD new TemplateAd

Hi, You are correct. There should be no issues trying to disable an ad. I will need to take a look at why you are unable to create a Template Ad. For that, could you please send me your SOAP request and response through *reply privately to author*? Thanks, Anthony AdWords API Team -- -- =~=

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR requesting Campaign Extension

This issue should be fully resolved now. Do you still see the same error? If so, please send me the full log over email (reply to author on the right of my post). -Danial, AdWords API Team. On Tuesday, April 21, 2015 at 12:16:49 PM UTC+2, af...@thesnugg.com wrote: > > Hi Danial, > > Can you p

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError

Hi, Could you provide more details regarding what you were attempting to do when you encountered this error, such as the service you were calling? Did the request succeed on retry? Also, please note that your application should be designed to wait and retry when it encounters an *UNEXPECTED_IN

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR requesting Campaign Extension

I had the same problem. When I added the "Extensions" field the problem was fixed. fields = new string[] { "CampaignId", "ExtensionType", "Extensions"}, Mark -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR requesting Campaign Extension

Same behaviour/problem here (with ruby client) On Tuesday, April 21, 2015 at 5:38:43 PM UTC+2, omar.t...@stylight.com wrote: > > I'm having exactly the same problem. Any idea what this is about? > > Omar > > On Tuesday, 14 April 2015 16:41:12 UTC+2, Danial Klimkin wrote: >> >> Hello Afzal, >> >>

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR requesting Campaign Extension

I'm having exactly the same problem. Any idea what this is about? Omar On Tuesday, 14 April 2015 16:41:12 UTC+2, Danial Klimkin wrote: > > Hello Afzal, > > > Could you please send me the exact XML request and full server response *over > email* (reply to author on the right)? > > > -Danial, AdWo

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR requesting Campaign Extension

Hi Afzal, i'll update this thread as soon as the fix is rolled out. Unfortunately I can't suggest any ETA but I expect the fix to be ready soon. -Danial, AdWords API Team. On Tuesday, April 21, 2015 at 1:16:49 PM UTC+3, af...@thesnugg.com wrote: > > Hi Danial, > > Can you please tell me if t

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR requesting Campaign Extension

Hi Danial, Can you please tell me if there has been any progress on my post, do you have an ETA for a fix? Kind Regards, Afzal On Tuesday, April 14, 2015 at 3:41:12 PM UTC+1, Danial Klimkin wrote: > > Hello Afzal, > > > Could you please send me the exact XML request and full server response *o

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR requesting Campaign Extension

Hello Afzal, Could you please send me the exact XML request and full server response *over email* (reply to author on the right)? -Danial, AdWords API Team. On Tuesday, April 14, 2015 at 3:53:36 PM UTC+3, af...@thesnugg.com wrote: > > Hi, > > I'm using the C# Clinet library to get Campaign E

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR with getBulkKeywordIdeas

Hi Anash, I using Fiddler (thanks for letting me know about it, it's super useful!) I got the requestid: 000505f518efb7b80ae52c41f3000d6a On Wednesday, October 1, 2014 2:02:28 PM UTC-4, Anash P. Oommen (AdWords API Team) wrote: > > Hi Ari, > > Can you share the request id from a failed reques

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR with getBulkKeywordIdeas

Hi Anash, The getBulkKeywordIdeasResponse "retVal" variable isn't even being set, that's where I'm getting the error, so I can't access the ResponseHeader property of "retval" so I'm unable to retrieve the requestId value. public Google.AdWords2009.TargetingIdeaService.SoapResponseHeader getB

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR with getBulkKeywordIdeas

Hi Ari, Can you share the request id from a failed request? It is part of the SOAP response headers. Cheers, Anash P. Oommen, AdWords API Advisor. On Tuesday, September 30, 2014 1:32:51 PM UTC-4, Ari wrote: > > Hi, > > I'm using the getBulkKeywordIdeas function from the TargetingIdeaService >

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Thank you. пятница, 29 августа 2014 г., 17:41:21 UTC+4 пользователь Josh Radcliff (AdWords API Team) написал: > > Hi, > > I noticed that your request is missing the advertisingChannelType >

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