Re: Internal Error in Change Event Service

2021-04-14 Thread Google Ads API Forum Advisor Prod
Hi Arshdeep, I think this behaviour is expected. ChangeStatus service is a summary view, so it tells you what entities have changed. The expectation is that you use this detail to download the object again. ChangeEvent service is a detailed view, so it tells you what the specific changes are. Y

Re: Internal Error in Change Event Service

2021-04-09 Thread Arshdeep Singh
Hi there, We are no longer getting the specified error so I believe the issue has been resolved. That being said, there is a difference in count in results returned in ChangeStatus service vs Change Event service for the same date range. Also, the change Event service events count (like for the

Re: Internal Error in Change Event Service

2021-03-19 Thread Arshdeep Singh
Great! Thank you for the update. Looking forward to hearing from you. On Fri, 19 Mar, 2021, 4:07 am Google Ads API Forum Advisor Prod, < adsapiforumadvi...@gmail.com> wrote: > Hi Arshdeep, > > This looks like a server-side issue at our end. I was able to pull the > relevant log and pass it onto

Re: Internal Error in Change Event Service

2021-03-18 Thread Google Ads API Forum Advisor Prod
Hi Arshdeep, This looks like a server-side issue at our end. I was able to pull the relevant log and pass it onto the team for further investigation. I'll keep you posted as I hear from them. Cheers Anash ref:_00D1U1174p._5004Q2DwPUO:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Internal Error in Change Event Service

2021-03-18 Thread Google Ads API Forum Advisor Prod
Hello, Thanks for providing the request and response. Please allow us to investigate this issue internally and we will provide an update shortly. Thanks, Matt Google Ads API Team Matt Google Ads API Team ref:_00D1U1174p._5004Q2DwPUO:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Internal Error in Change Event Service

2021-03-17 Thread Arshdeep Singh
Hey there, shared the details privately over the email. Thank you. On Thursday, March 18, 2021 at 9:18:33 AM UTC+5:30 adsapiforumadvisor wrote: > Hi, > > Thank you for reaching out. > > However, I had to delete your initial post as it contained details of your > logs. > > Moving forward, an in

RE: Internal Error in Change Event Service

2021-03-17 Thread Google Ads API Forum Advisor Prod
Hi, Thank you for reaching out. However, I had to delete your initial post as it contained details of your logs. Moving forward, an internal error usually indicates a temporary issue or a bug. So our team can investigate further, could you provide the customer IDs involved and also their respe

Re: Internal Error in Change Event Service

2021-03-17 Thread Arsh
To add to that, for this customerId, we get a successful response when we use a smaller daterange (last 7 days from today say). Seems like it has to do with a specific type of change happening in the account maybe? Thanks! On Wednesday, March 17, 2021 at 9:26:44 PM UTC+5:30 Arsh wrote: > He