RE: Internal API error while downloading data by an ETL tool

2021-10-26 Thread 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum
Hello, Thanks for reaching out to the Google Ads API team. Unfortunately, we are unable to deal with third party tool ETL to respond to this issue. Our team specializes only in Ads API related issues. For this issue, please wait for 30 seconds, then retry the request. If this error occurs fr

Re: Internal API Error

2020-07-22 Thread Google Ads API Forum Advisor Prod
Hi Evgeny, Our team took another look at the soap request you sent us and it seems to be malformed: the operation contains an operand but no operator information. Do you how this request is constructed from your client? There may be an issue in our official client libraries for example. Thanks

Re: Internal API Error

2020-07-22 Thread Google Ads API Forum Advisor Prod
Hi Evgeny, Really sorry for the late response but there is no update so far, we are still waiting for the Engineering team. Thanks, Pierrick - Google Ads API Team ref:_00D1U1174p._5001USwppM:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleads

Re: Internal API Error

2020-06-12 Thread InfoPunks GmbH
hi Pierrick, any updates? Best regards, Evgeny On Thursday, March 5, 2020 at 5:15:57 PM UTC+1, adsapiforumadvisor wrote: > > Hi Evgeny, > > Not yet, I contacted the Engineering team again so they provide me with an > update. > > Thanks, > Pierrick - Google Ads API Team > > ref:_00D1U1174p._5001

RE: Internal API error when making getUserInterestCriterion request

2020-04-06 Thread Google Ads API Forum Advisor Prod
Hi Sattar, Thank you for reaching out. The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR could be due to a temporary issue in the servers. Please try running the service again and if you are still having an issue, please share the complete detailed request and response logs of the call via Rep

Re: Internal API Error

2020-03-05 Thread Google Ads API Forum Advisor Prod
Hi Evgeny, Not yet, I contacted the Engineering team again so they provide me with an update. Thanks, Pierrick - Google Ads API Team ref:_00D1U1174p._5001USwppM:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~

Re: Internal API Error

2020-03-05 Thread InfoPunks GmbH
Hi Pierrick, any news? best regards, Evgeny On Tuesday, February 18, 2020 at 2:56:26 PM UTC+1, adsapiforumadvisor wrote: > > Hi Evgeny, > > The Engineering team is still looking into this, I will keep you posted as > soon as progress is made. > > Thanks, > Pierrick - Google Ads API Team > > re

Re: Internal API Error

2020-02-18 Thread Google Ads API Forum Advisor Prod
Hi Evgeny, The Engineering team is still looking into this, I will keep you posted as soon as progress is made. Thanks, Pierrick - Google Ads API Team ref:_00D1U1174p._5001USwppM:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.bl

Re: Internal API Error

2020-02-17 Thread InfoPunks GmbH
hi Pierrick, any updates on this issue? best regards, Evgeny On Tuesday, February 11, 2020 at 4:29:46 PM UTC+1, InfoPunks GmbH wrote: > > hi Pierrick, > > we can not test this code in our real production environment, until we > have fixed the targeting. > > but i'm pretty sure, that our test ad

Re: Internal API Error

2020-02-11 Thread InfoPunks GmbH
hi Pierrick, we can not test this code in our real production environment, until we have fixed the targeting. but i'm pretty sure, that our test adwords account is not a testing one: 1389157031 Evgeny On Tuesday, February 11, 2020 at 2:31:18 PM UTC+1, adsapiforumadvisor wrote: > > Hi Evgeny,

Re: Internal API Error

2020-02-11 Thread Google Ads API Forum Advisor Prod
Hi Evgeny, My name is Pierrick and I am a Developer Advocate for Ads API. We contacted with our Engineering team about this issue and we will keep you posted as progress is made. In the meantime, could you let us know if this is issue is only happening during tests or also for campaigns that s

Re: Internal API Error

2020-02-11 Thread InfoPunks GmbH
hi Anthony, is there any update on this issue? best wishes, Evgeny On Thursday, January 30, 2020 at 8:08:44 PM UTC+1, adsapiforumadvisor wrote: > > Hello Evgeny, > > Thanks for the logs. There might be an issue on our side. I'll have the > team have a look at it and let you know when it is reso

Re: Internal API Error

2020-01-30 Thread Google Ads API Forum Advisor Prod
Hello Evgeny, Thanks for the logs. There might be an issue on our side. I'll have the team have a look at it and let you know when it is resolved. Regards, Anthony Google Ads API Team ref:_00D1U1174p._5001USwppM:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our bl

Re: Internal API Error

2020-01-27 Thread Google Ads API Forum Advisor Prod
Hello Evgeny, The campaign ID 9062863394 from your last request is also a removed campaign. I was able to change the targetingSetting on my account with an enabled campaign. If you aren't able to, please share the SOAP logs for those requests. Regards, Anthony Google Ads API Team ref:_00D1U1174

Re: Internal API Error

2020-01-26 Thread InfoPunks GmbH
hi Anthony, thanks for the check, however it does not work for ENABLED and PAUSED campaigns too. we also tried to remove budget, name and status params from the request, but we still get the unexpected internal error. the last soap request (without extra params) attached best regards, Evgeny

RE: Internal API Error

2020-01-21 Thread Google Ads API Forum Advisor Prod
Hi Evgeny, Your response looks ok, however, the campaign you are trying to update is a removed campaign which should cause you issues. Please try this call again with a campaign that is either paused or enabled. Regards, Anthony Google Ads API Team ref:_00D1U1174p._5001USwppM:ref -- -- =~=~=

Re: Internal API Error when calling campaign service.

2019-06-17 Thread Google Ads API Forum Advisor Prod
Hello Petros, The UNEXPECTED_INTERNAL_API_ERROR could be due to a transient issue. Retrying the API requests should work in most of the scenarios. You can check the status of the Google Ads Products here. If you're facing an issue, please write back to us and we will be happy to take a look. T

Re: Internal API Error when calling campaign service.

2019-06-14 Thread Petros Dawit
Hi, I jsut tested it again and it works now. Is there a health dashboard or something to check if some services within Google are having issues. it works now after not making changes. On Friday, June 14, 2019 at 2:24:26 PM UTC-7, adsapiforumadvisor wrote: > > Hello Petros, > > Thank you for sha

Re: Internal API Error when calling campaign service.

2019-06-14 Thread Google Ads API Forum Advisor Prod
Hello Petros, Thank you for sharing the request. Could you please share the response logs which includes the request Id to check this further? I was able to update the URLCustomParameters using the CampaignService. Please find the attached SOAP logs as a reference. Regards, Bharani, Google Ads

Re: Internal API Error when calling campaign service.

2019-06-14 Thread Petros Dawit
Also, if there is another way for changing urlCustomParameters for a campaign, can you please let me know. This is a little time sensitive. Thanks, Petros On Friday, June 14, 2019 at 7:14:59 AM UTC-7, adsapiforumadvisor wrote: > > Hi Petros, > > The UNEXPECTED_INTERNAL_API_ERROR could be due to

Re: Internal API Error when calling campaign service.

2019-06-14 Thread Petros Dawit
Hi, I just sent you my logs privately. Thanks for your help, Petros On Friday, June 14, 2019 at 7:14:59 AM UTC-7, adsapiforumadvisor wrote: > > Hi Petros, > > The UNEXPECTED_INTERNAL_API_ERROR could be due to a transient issue. Can > you retry the API request again and see if you're noticing t

RE: Internal API Error when calling campaign service.

2019-06-14 Thread Google Ads API Forum Advisor Prod
Hi Petros, The UNEXPECTED_INTERNAL_API_ERROR could be due to a transient issue. Can you retry the API request again and see if you're noticing this issue? If the request is failing, could you please share the API SOAP logs which includes the requestId, complete request and response so that I ca

RE: Internal API Error

2019-03-03 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hi Yulianti, Could you provide to me the complete SOAP request and response logs so I can further investigate? If you haven't yet, you may enable SOAP logging on your end by referring to this guide . Once enabled

RE: Internal API Error.

2019-02-15 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hello Aslı, There was an issue earlier today and it is resolved now. You are not expected to see any more failures. Could you please confirm if you are still facing issues? Regards, Sai Teja, AdWords API Team =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discus

Re: Internal API Error

2017-05-25 Thread 'Peter Oliquino' via AdWords API Forum
Hi, The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR that you are encountering could be due to an intermittent issue in the AdWords API servers or a bug. Could you wait some time and

Re: Internal API Error with TargetingIdeaService

2016-02-28 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Zvi, Thanks for confirmation. If anyone still sees the errors, please let me know. Best, Thanet, AdWords API Team On Sunday, February 28, 2016 at 7:25:22 PM UTC+9, Zvi Schutz wrote: > > At my side it works fine now. > > On Tuesday, February 23, 2016 at 4:28:15 AM UTC+2, Thanet Knack > Pr

Re: Internal API Error with TargetingIdeaService

2016-02-28 Thread Zvi Schutz
At my side it works fine now. On Tuesday, February 23, 2016 at 4:28:15 AM UTC+2, Thanet Knack Praneenararat (AdWords API Team) wrote: > > Hi Zvi, > > I've got your SOAP logs already. Thank you for that. > I needed to remove your post as it contains your private credentials, > e.g., developer to

Re: Internal API Error with TargetingIdeaService

2016-02-25 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Jansen, It seems the fix has been published. Could you please try again? Best, Thanet, AdWords API Team On Saturday, February 20, 2016 at 1:33:49 AM UTC+9, Jansen Brewster wrote: > > Hello, > > I hadn't seen any recent results that approached this subject. > > When using the TargetingIdeaS

Re: Internal API Error with TargetingIdeaService

2016-02-22 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Zvi, I've got your SOAP logs already. Thank you for that. I needed to remove your post as it contains your private credentials, e.g., developer token. I'll send this information for further investigation. Best, Thanet, AdWords API Team On Monday, February 22, 2016 at 10:53:18 PM UTC+9, Zvi

Re: Internal API Error with TargetingIdeaService

2016-02-22 Thread Zvi Schutz
Here are the soap request and result : D, [2016-02-22T15:51:58.384192 #58901] DEBUG -- : http://www.w3.org/2001/XMLSchema"; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; xmlns:wsdl="https://adwords.google.com/api/adwords/o/v201601"; xmlns:env="http://schemas.xmlsoap.org/soap/envelope/";

Re: Internal API Error with TargetingIdeaService

2016-02-22 Thread Zvi Schutz
+1 - Me too on Ruby API , this also happens on v201601 demo (get_keyword_ideas), It worked 5 days ago. On Monday, February 22, 2016 at 12:42:40 PM UTC+2, Daniel Walø wrote: > > I'm having the same issue trying to run GetKeywordIdeas.php in the 8.0.0 > client library for PHP. > > Daniel > > fred

Re: Internal API Error with TargetingIdeaService

2016-02-22 Thread Daniel Walø
I'm having the same issue trying to run GetKeywordIdeas.php in the 8.0.0 client library for PHP. Daniel fredag 19. februar 2016 17.33.49 UTC+1 skrev Jansen Brewster følgende: > > Hello, > > I hadn't seen any recent results that approached this subject. > > When using the TargetingIdeaService, id

Re: Internal API Error with TargetingIdeaService

2016-02-20 Thread Jansen Brewster
I've since fixed the issue with my request precluding erroneous & entities when escaping unicode characters, but the problem still persists. On Friday, February 19, 2016 at 10:33:49 AM UTC-6, Jansen Brewster wrote: > > Hello, > > I hadn't seen any recent results that approached this subject. > >

Re: Internal API Error with TargetingIdeaService

2016-02-19 Thread 'Anthony Madrigal' via AdWords API Forum
Hello Jansen, Could you please provide me with the SOAP request and response that resulted in this error so that I could further investigate it? Please send it through *reply privately to author.* Thanks, Anthony AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also fi

Re: internal api error

2016-02-02 Thread Anthony Madrigal
Hey Jam, Could you please provide me with your SOAP request and response where you are getting this error? Please do so via *Reply privately to author.* Thanks, Anthony AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://google

Re: internal api error

2016-02-02 Thread Pearl Jam
Hi, it's happening again. Since about 20 minutes, we can not use the AdGroupService. It returns InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro com.google.api.ads.adwords.axis.v201509.cm.ApiException: null at sun.

Re: internal api error

2016-01-26 Thread Anthony Madrigal
Hi Jose, As far as I know, there are no issues that I am aware of. Could you please *Reply privately to author *your SOAP request and response so that I can take a further look at what may be causing this error? Thanks, Anthony AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Internal API Error

2015-07-24 Thread Umesh Dengale
Hi Jose, The above-mentioned issue is successfully resolved. Please let us know if you still experience any issue. Regards, Umesh, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://pl

Re: Internal API error while Mutating BiddingStrategy

2015-03-17 Thread João Aparício
Alright thanks :-) On Monday, March 16, 2015 at 9:06:41 PM UTC, Josh Radcliff (AdWords API Team) wrote: > > Hi, > > Sorry, I forgot you're already targeting by ad group. In that case, > there's no need to worry about campaign-level batching since an ad group > only exists in one campaign. > > T

Re: Internal API error while Mutating BiddingStrategy

2015-03-16 Thread Josh Radcliff (AdWords API Team)
Hi, Sorry, I forgot you're already targeting by ad group. In that case, there's no need to worry about campaign-level batching since an ad group only exists in one campaign. Thanks, Josh, AdWords API Team On Monday, March 16, 2015 at 2:05:05 PM UTC-4, João Aparício wrote: > > Hi again Josh, >

Re: Internal API error while Mutating BiddingStrategy

2015-03-16 Thread João Aparício
Hi again Josh, Are you saying that even though those operations target a certain AdGroupId, grouping together adgroups that belong to the same campaign is faster? On Monday, March 16, 2015 at 5:23:52 PM UTC, Josh Radcliff (AdWords API Team) wrote: > > Hi, > > Glad to hear that reducing the #

Re: Internal API error while Mutating BiddingStrategy

2015-03-16 Thread Josh Radcliff (AdWords API Team)
Hi, Glad to hear that reducing the # of operations helped. You may also want to consider grouping operations as specified in the best practices guide , if you are not already doing so. Thanks, Josh, AdWords

Re: Internal API error while Mutating BiddingStrategy

2015-03-16 Thread João Aparício
Hi Josh, No, that doesn't work. The unexpected_internal_api_error happens repeatedly (even though, like I said, some times the bidding strategy IS changed even though an error is thrown), and retrying doesn't help. What did help was lowering the number of operations in the mutate chunk from 50

Re: Internal API error while Mutating BiddingStrategy

2015-03-15 Thread Josh Radcliff (AdWords API Team)
Hi Joao, An *UNEXPECTED_INTERNAL_API_ERROR* is, as you suspected, often due to a timeout occurring while we process your request. As a general rule, you should implement error handling and retry logic as specified in our best practices guide

Re: Internal API error running GetCampaignsByLabel.php

2015-03-04 Thread Skyler Christensen
That was exactly the issue! Thanks! On Tuesday, March 3, 2015 at 3:41:52 PM UTC-7, Josh Radcliff (AdWords API Team) wrote: > > Hi, > > I see you're trying to filter by label name. However, when using filters > in predicates you need to use label IDs >

Re: Internal API error running GetCampaignsByLabel.php

2015-03-03 Thread Josh Radcliff (AdWords API Team)
Hi, I see you're trying to filter by label name. However, when using filters in predicates you need to use label IDs . Please give that a try and let me know if you still encounter errors. Thanks

Re: Internal API error when requesting feed items

2013-10-29 Thread frans
Hi Anash, Can you give an update on this issue? Thank you! Kind regards, Jaap-Jan Frans bGenius Op vrijdag 18 oktober 2013 13:47:55 UTC+2 schreef fr...@bgenius.com: > > Hi Anash, > > > > Any news on the fix? Just tested syncing feeditems of the feed, we still > get the unexpected API error. >

Re: Internal API error when requesting feed items

2013-10-18 Thread frans
Hi Anash, Any news on the fix? Just tested syncing feeditems of the feed, we still get the unexpected API error. Thank you! Kind regards, Jaap-Jan Frans bGenius Op vrijdag 4 oktober 2013 08:46:27 UTC+2 schreef Anash P. Oommen (AdWords API Team): > > Hi, > > Looks like we have a fix in pla

Re: Internal API error when requesting feed items

2013-10-03 Thread Anash P. Oommen (AdWords API Team)
Hi, Looks like we have a fix in place, but it hasn't been rolled out yet. I've pinged the team for updates. I'll update this thread as I hear from them. Cheers, Anash On Tuesday, October 1, 2013 6:06:23 PM UTC+5:30, fr...@bgenius.com wrote: > > Dear API team, > > > Can you please give us an upd

Re: Internal API error when requesting feed items

2013-10-01 Thread frans
Dear API team, Can you please give us an update on this issue? Thank you. Kind regards, Jaap-Jan Frans bGenius Op maandag 16 september 2013 12:37:26 UTC+2 schreef sc...@bgenius.com: > > Hello Anash, > > Do you have an update on this issue? > > Op dinsdag 27 augustus 2013 17:08:53 UTC+2 schree

Re: Internal API error when requesting feed items

2013-09-16 Thread schut
Hello Anash, Do you have an update on this issue? Op dinsdag 27 augustus 2013 17:08:53 UTC+2 schreef Anash P. Oommen (AdWords API Team): > > Hi, > > I've opened a request with the Feeds team to investigate this further. > I'll update this thread as I hear from them. > > Cheers, > Anash P. Oomme

Re: Internal API error when requesting feed items

2013-09-03 Thread frans
Dear Anash, Do you have an update on this issue? Thank you. Kind regards, Jaap-Jan Frans bGenius Op woensdag 28 augustus 2013 09:09:41 UTC+2 schreef fr...@bgenius.com: > > Great, thank you for you reply. We will await your update. > > Kind regards, > > Jaap-Jan > > Op dinsdag 27 augustus 201

Re: Internal API error when requesting feed items

2013-08-28 Thread frans
Great, thank you for you reply. We will await your update. Kind regards, Jaap-Jan Op dinsdag 27 augustus 2013 17:08:53 UTC+2 schreef Anash P. Oommen (AdWords API Team): > > Hi, > > I've opened a request with the Feeds team to investigate this further. > I'll update this thread as I hear from t

Re: Internal API error when requesting feed items

2013-08-27 Thread Anash P. Oommen (AdWords API Team)
Hi, I've opened a request with the Feeds team to investigate this further. I'll update this thread as I hear from them. Cheers, Anash P. Oommen, AdWords API Advisor. On Tuesday, August 27, 2013 8:30:54 AM UTC+1, fr...@bgenius.com wrote: > > > Dear reader, > > > When requesting feed items for a

Re: Internal API error v201209 in MutateJobService

2013-04-16 Thread Tom
Paul, We are still facing this issue quite often while updating the Keyword Max CPC both by using Mutate Job Service as well as modifying the bid at individual keyword level. Here are the user warnings generated for the same 15-04-2013 18:25:10 (BST) : [User Warning] setKeywordMaxCpc: (faultcod

Re: Internal API error v201209 in MutateJobService

2013-03-28 Thread Akroplax
I have found this error to be related to creating TemplateAd ad types. When trying to add encoding to these ad types, the ads get deleted, but the new ones with encoding are not created and the above error is thrown. I have sent my logs to the support email address. I also wanted to share th

Re: Internal API error v201209 in MutateJobService

2013-03-15 Thread Paul Matthews
Hi Tom, We're just looking into this issue. In the mean time, could you attempt to re-make the request to confirm it consistently errors. Regards, - Paul, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi

Re: Internal Api Error in Add Campaign

2012-11-02 Thread Paul Matthews
Hi Emiliano, Can I ask, have you ran the GetAccountHierarchy example first? This should initialise your Sandbox environment. - AdWords API Team. On Wednesday, 31 October 2012 16:31:05 UTC, Emiliano Martinez wrote: > > Sorry, I mean I tried with emiliano...@gmail.com ++USD > > Regards, > Emilian

Re: Internal Api Error in Add Campaign

2012-10-31 Thread Emiliano Martinez
Sorry, I mean I tried with emilianomarti...@gmail.com++USD Regards, Emiliano El miércoles, 31 de octubre de 2012 14:19:38 UTC-2, Emiliano Martinez escribió: > > Hi Paul, > > I tried with my personal account, using emilianomartinez++USD as developer > token, and it doesn't works either, and get

Re: Internal Api Error in Add Campaign

2012-10-31 Thread Emiliano Martinez
Hi Paul, I tried with my personal account, using emilianomartinez++USD as developer token, and it doesn't works either, and get the same error. Something else I could try? Thanks in advance, Emiliano El miércoles, 31 de octubre de 2012 11:36:33 UTC-2, Paul Matthews escribió: > > Hi Emiliano,

Re: Internal Api Error in Add Campaign

2012-10-31 Thread Paul Matthews
Hi Emiliano, I believe your issues start with how you're querying the Sandbox. For instance, your developer token is incorrectly formatted. Please read the following link for information on using the sandbox: https://developers.google.com/adwords/api/docs/sandbox?hl=en Cheers, -Paul, AdWords A

Re: Internal API Error while using the TargetingIdeaService in sandbox

2012-01-12 Thread Stefan Schmitt
I just tested it with another sandbox account that already has campaigns, but I still get the internal error. On 12 Jan., 09:19, Stefan Schmitt wrote: > Hi Eric, > > yes, I still get the same error. The other  thing I just noticed is, > when I try to display all my campaigns, I can not find any c

Re: Internal API Error while using the TargetingIdeaService in sandbox

2012-01-12 Thread Stefan Schmitt
Hi Eric, yes, I still get the same error. The other thing I just noticed is, when I try to display all my campaigns, I can not find any campaign. Shouldn't the creation of a sandbox account also create 5 test campaigns? Kind Regards, Stefan Schmitt On 12 Jan., 00:12, Eric Koleda wrote: > Hi St

Re: Internal API Error while using the TargetingIdeaService in sandbox

2012-01-11 Thread Eric Koleda
Hi Stephan, I'm not able to replicate this on my own account. Are you still seeing this error? Best, - Eric Koleda, AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group

Re: INTERNAL API ERROR

2011-11-30 Thread Eric Koleda
Hi, Please see the following thread for more information: https://groups.google.com/d/msg/adwords-api/A7Yt-q0Cx_I/6kpEQmq4sz0J Best, - Eric Koleda, AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com

Re: Internal Api Error

2011-11-30 Thread Eric Koleda
Hi, Please see the following thread for more details: https://groups.google.com/d/msg/adwords-api/A7Yt-q0Cx_I/6kpEQmq4sz0J Best, - Eric Koleda, AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com ht

Re: INTERNAL API ERROR

2011-11-30 Thread eko...@gmail.com
I am seeing the same error for similar requests. --eric On Nov 30, 11:08 am, ET wrote: > Hi Adwords API Team, > > We  get an internal API error for many of our clients. Please find the > response and request > > Thanks > > -ET > > SOAP REQUEST > - > > >   >   xmlns:ns3='https://adw

Re: Internal Api Error...

2011-11-11 Thread Danial Klimkin
Hello Moinak, I believe I answered your questions in another thread: https://groups.google.com/d/topic/adwords-api/1SEvdAx1KHs/discussion Oldskool, please let us know more details on the issue in a new thread. -Danial, AdWords API Team. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Internal Api Error...

2011-11-09 Thread Moinak Ghosh
Can any of the team members can check the issue which i have posted about the internal API error.Don't know why the google api support team is not responding when we need them the most... On Nov 9, 3:58 pm, Oldskool wrote: > I am also having problems with the Sandbox today. When trying to > recei

Re: Internal Api Error...

2011-11-09 Thread Moinak Ghosh
On Nov 9, 3:58 pm, Oldskool wrote: > I am also having problems with the Sandbox today. When trying to > receive an account list (with the GetAccountHierarchy.php example > file), I get an internal error as well. > Also, when trying to download a report, I get "Report XML is invalid", > with no f

Re: Internal Api Error...

2011-11-09 Thread Oldskool
I am also having problems with the Sandbox today. When trying to receive an account list (with the GetAccountHierarchy.php example file), I get an internal error as well. Also, when trying to download a report, I get "Report XML is invalid", with no further debugging info. Anyone from the Google A

Re: Internal API Error while accessing the Report Definition Service on the sandbox

2011-11-08 Thread David Torres
Hi Filipe, The problem is due to the fact you are not specifying the report name, while it is clear that the error message is not appropriate for you to determine the cause I'll work with my team to have this fixed. Best, -David Torres - AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Internal API error

2011-09-30 Thread Eric Koleda
Hi Neha, Unfortunately we aren't able to look up server logs for the sandbox. Are you still experiencing this issue? If so, please provide more information about the request that triggered it. Best, - Eric Koleda, AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also fin

Re: Internal API Error

2011-09-29 Thread Eric Koleda
Hi, It looks like the problem may have to do with a bad auth token. Can you try using a new auth token and see if the problem persists? Best, - Eric Koleda, AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.bl

Re: Internal API Error

2011-08-08 Thread Kevin Winter
Hi, I wasn't able to reproduce this with a never-before-used gmail account nor my usual sandbox account. Is this still happening for you? - Kevin Winter AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogs

Re: Internal API Error

2011-08-04 Thread Chirag
Yes, >From today i am also getting error when try to get accounts info. InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError. (InternalApiErro On Aug 4, 5:23 am, Doug wrote: > Hi I really need to know if this is something that's wrong with y

Re: Internal API error with ServicedAccountService v201101

2011-07-05 Thread Danial Klimkin
Hello MT, You are correct this might be related to the account move. You can find some more details here: http://www.google.com/support/accounts/bin/static.py?page=guide.cs&guide=29934&topic=29936 Please use the login you chose to store AdWords data with. -Danial, AdWords API Team. -- =

Re: Internal API error with ServicedAccountService v201101

2011-06-30 Thread MT
Could someone look into this please? I think I know what caused the issue to appear. I recently activated Gmail on the account I use as MCC. For this, I had to create a new email address for the account ending with "@gmail.com". Now, both these addresses work when I log in to AdWords, and both als

Re: Internal API Error using CampaignTargetService

2011-06-28 Thread Eric Koleda
Hi Joshua, The CampaignTargetService unfortunately doesn't support paging, but you can use the campaignIds field of the selector to limit the results to only certain campaigns and return a smaller result set. Best, - Eric Koleda, AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

Re: Internal API Error using CampaignTargetService

2011-06-21 Thread Joshua Chan
Hi David, I just tried the request again and this time I get a different error that's much more informative than that of five days ago - SizeLimitError.RESPONSE_SIZE_LIMIT_EXCEEDED I believe the general advice for this error is to use Paging but I don't see it supported in v201008's CampaignTarge

Re: Internal API Error using CampaignTargetService

2011-06-21 Thread David Torres
Hi, I'm not able to find your request in our logs, do you mind posting a more fresh request id? and I'l be glad to investigate. Best, -David Torres - AdWords API Team On Jun 16, 1:49 pm, Joshua Chan wrote: > Hello, > > while using v13's CampaignTargetService.Get on a certain account, I've been

Re: Internal Api Error with TargetingIdeaService

2010-10-01 Thread AdWords API Advisor
Hi Bestrada, FYI, I've received your mail. Cheers, Anash P. Oommen, AdWords API Advisor. On Sep 30, 8:47 pm, bestrada wrote: > Hi, > > I´ve sent you my MCC Account. Thanks. > > On 30 sep, 12:04, AdWords API Advisor > wrote: > > > > > Hi, > > > Can you mail me the developer MCC account to > > a

Re: Internal Api Error with TargetingIdeaService

2010-09-30 Thread bestrada
Hi, I´ve sent you my MCC Account. Thanks. On 30 sep, 12:04, AdWords API Advisor wrote: > Hi, > > Can you mail me the developer MCC account to > adwordsapiadvi...@google.com and update this thread in that case? I > could look up the logs and try to find out your call details. > > Cheers, > Anash

Re: Internal Api Error with TargetingIdeaService

2010-09-30 Thread AdWords API Advisor
Hi, Can you mail me the developer MCC account to adwordsapiadvi...@google.com and update this thread in that case? I could look up the logs and try to find out your call details. Cheers, Anash P. Oommen, AdWords API Advisor. On Sep 29, 6:44 pm, bestrada wrote: > Hi, > > Thanks for your attentio

Re: Internal Api Error with TargetingIdeaService

2010-09-29 Thread bestrada
Hi, Thanks for your attention. No. I don´t have the requestId because in the log file (request_info.log) when exists this error the requestid appears empty. On 29 sep, 00:30, AdWords API Advisor wrote: > Hi, > > Do you have the requestId from a request that exhibits this behavior? > > Best, > -

Re: Internal Api Error with TargetingIdeaService

2010-09-28 Thread AdWords API Advisor
Hi, Do you have the requestId from a request that exhibits this behavior? Best, - Eric Koleda, AdWords API Team On Sep 27, 3:59 am, bestrada wrote: > I want to show the AVERAGE_TARGETED_MONTHLY_SEARCHES form 50.000 > keywords aproximately with requestType STATS. I send 2.400 keywords > for each

Re: Internal API Error

2010-08-17 Thread tousdan
It does on other languages. On Aug 17, 4:08 pm, phpguy wrote: > Does this happen (server timeouts on the backend) for the other > programming languages or just PHP? > > On Aug 16, 10:01 am, phpguy wrote: > > > > > Eric, > > > Thanks so much!  I'll work on building that in today and give it a >

Re: Internal API Error

2010-08-17 Thread phpguy
Does this happen (server timeouts on the backend) for the other programming languages or just PHP? On Aug 16, 10:01 am, phpguy wrote: > Eric, > > Thanks so much!  I'll work on building that in today and give it a > run. > > On Aug 12, 6:47 pm, AdWords API Advisor > wrote: > > > > > Hi, > > > It

Re: Internal API Error

2010-08-16 Thread phpguy
Eric, Thanks so much! I'll work on building that in today and give it a run. On Aug 12, 6:47 pm, AdWords API Advisor wrote: > Hi, > > It looks like these are occasional timeouts in the backend, which may > happen from time to time.  When you get this error you should pause > your application fo

Re: Internal API Error

2010-08-12 Thread AdWords API Advisor
Hi, It looks like these are occasional timeouts in the backend, which may happen from time to time. When you get this error you should pause your application for about 30 seconds and then try the request again. Best, - Eric Koleda, AdWords API Team On Aug 12, 1:01 pm, phpguy wrote: > One more

Re: Internal API Error

2010-08-12 Thread phpguy
One more bit of info: SoapFault exception: [soap:Server] InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ in /var/www/vhosts/ searchmojo.com/adwords/bookcircus/aw_api_php_lib_2.2.0/src/Google/Api/ Ads/Common/Lib/AdsSoapClient.php:179 Stack trace: #0 /var/www/vhosts/searchmojo.com/adwords/bookcirc

Re: Internal API Error

2010-08-12 Thread phpguy
Here's an error report I just got: SoapFault Object ( [message:protected] => InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ [string:Exception:private] => [code:protected] => 0 [file:protected] => /var/www/vhosts/searchmojo.com/adwords/ bookcircus/aw_api_php_lib_2.2.0/src/Google/A

Re: Internal API error when calling CampaignService#mutate

2010-05-10 Thread Manish Khettry
Thanks that seems to be the problem and it was a regression in our code. Manish On Mon, May 10, 2010 at 7:33 AM, AdWords API Advisor < adwordsapiadvi...@google.com> wrote: > Hi Manish, > > This error means that you are using your MCC account with the API, and > MCC accounts cannot have campaigns

Re: Internal API error when calling CampaignService#mutate

2010-05-10 Thread AdWords API Advisor
Hi Manish, This error means that you are using your MCC account with the API, and MCC accounts cannot have campaigns. Please specify a clientEmail or clientCustomerId header to specify the client to operate against. Best, - Eric Koleda, AdWords API Team On May 9, 6:20 pm, Manish Khettry wrote:

AdWords API Re: Internal API Error when using sandbox

2009-12-14 Thread AdWords API Advisor
Hi Philip, Do you have the SOAP XML logs or the request ID for that request? Best, - Eric Koleda, AdWords API Team On Dec 14, 2:51 am, Philip wrote: > Hi, > > I am getting InternalApiError when using sandbox (https://adwords- > sandbox.google.com). > > The same code works fine if I use live API

AdWords API Re: Internal API Error

2009-10-20 Thread allvin
: We work with more then 2000 ad groups. I don't know which may cause this error. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@google

AdWords API Re: Internal API Error

2009-10-20 Thread AdWords API Advisor
Hi Allvin, Unfortunately there are no known workarounds at this time. However, the internal error message indicates that the server might be having trouble with your specific ad group and keywords. Perhaps try creating a new ad group in the hopes that it won't be affected by this issue. Best,

AdWords API Re: Internal API Error

2009-10-20 Thread allvin
May be there is any temporary solution? Because I have to finish my project very soon. On Oct 13, 5:53 pm, AdWords API Advisor wrote: > Hi Allvin, > > Thanks for the information.  There isn't any update on the first issue > at this time. > > Best, > - Eric > > On Oct 12, 4:32 pm, allvin wrote:

AdWords API Re: Internal API Error

2009-10-13 Thread AdWords API Advisor
Hi Allvin, Thanks for the information. There isn't any update on the first issue at this time. Best, - Eric On Oct 12, 4:32 pm, allvin wrote: > > Thanks for keeping us informed regarding the error messages.  Are you > > continually seeing this error, or only sporadically? > > I receive it fro

AdWords API Re: Internal API Error

2009-10-12 Thread allvin
> Thanks for keeping us informed regarding the error messages.  Are you > continually seeing this error, or only sporadically? I receive it from time to time. Just now this part of code works fine. PS Is there any update on first exception? --~--~-~--~~~---~--~~ Y

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