Hi Ellis,
The issue I had encountered was a rather silly one. Depending on your
authentication flow (from storage, YAML file or string, or dict) with
python, the login-customer-id flag - which is the account number seen when
clicking on the user's google account logo/picture on the right hand
Hi Ellis,
Thank you for reaching out to our API support team as well.
So our team can investigate the issue you observed on your end, could you share
with our team additional details such as the complete request and response
logs, with the request-id, generated when the issue occured?
You may
@moshik
Did you find any solution? I have encountered the same issue as you when
migrating from Adwords to Google Ads API but haven't found any solution yet
Thanks,
Ellis
On Thursday, 15 July 2021 at 10:59:00 UTC+2 adsapi wrote:
> Hi Daniel,
>
> Thank you for commenting on this forum post. I a
Hi Daniel,
Thank you for commenting on this forum post. I am happy to know also that
you've fixed the error on your end.
In addition to what you've mentioned, please note that the format of
login-customer-id will be varied based on the client library (list of supported
client libraries here) t
Ahh I found the issue. Simple mistake in the end. When creating your dict,
make sure 'login-customer-id' is 'login_customer_id' instead.
On Monday, July 12, 2021 at 7:43:26 AM UTC+1 mo...@abagada.com wrote:
> Hi Peter, Boshy,
>
> Just to address Boshy's previous question, we are using a product
I am having the same issue as above. I am able to authenticate when using
the 'load_from_storage' method however when using 'load_from_dict' it says
I don't have permissions.
On Monday, July 12, 2021 at 7:43:26 AM UTC+1 mo...@abagada.com wrote:
> Hi Peter, Boshy,
>
> Just to address Boshy's p
Hi Peter, Boshy,
Just to address Boshy's previous question, we are using a production
developer token, so that should not be an issue. We are able to execute the
calls with the adwords API.
@Peter - I have been doing exactly as you mentioned, adding the manager
account as part of the authenti
Hi Boshy,
I work with Ernie and allow me to assist you.
The "User doesn\'t have permission to access customer. Note: If you\'re
accessing a client customer, the manager\'s customer id must be set in the
\'login-customer-id\'" error usually comes along when the
user_permission_denied error is e
Thanks so much for replying Moshik!
Sorry I wanted to ask what level of access is your developer token ?
I think the error for us might be happening because ours is currently set
to test?
https://groups.google.com/g/adwords-api/c/xTTwz4XzXAE/m/Mxn9V8EwAAAJ
This is the link i think to the docum
Hi Bosh,
Just to add to that (I am experiencing the exact same thing - script is
similar), the issue is resolved on my side when I add the user (whose
refresh token we are using) directly to the account (login-customer-id is
left unchancged), but that is not a solution. We can use the refresh
Hi Ernie And Moshik
Sorry to bother you both.
I am having the same issue as Moshik.
I have looked over the documentation and am still confused sorry.
If I am using the python sdk and using the load_from_dict() method.
By adding the login-customer-id and client _id to the dict credentials will
t
Hi Moshik,
Thank you for raising your concern.
You may refer to this document as it discussed the structure of all API calls,
especially this section as it explained what you need to set in the
login-customer-id and where the user account / email address used to generate
the Oauth2 credential
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