Re: Lots of 502 bad gateway errors

2015-06-12 Thread Nadine Sundquist (AdWords API Team)
Hello Ashley, I've been monitoring the progress on this, and you should have seen a significant improvement throughout the week. Cheers, Nadine, AdWords API Team On Monday, June 8, 2015 at 1:46:47 PM UTC-4, Nadine Sundquist (AdWords API Team) wrote: > > Hi Ashley, > > There are no updates, yet

Re: Lots of 502 bad gateway errors

2015-06-09 Thread Nadine Sundquist (AdWords API Team)
Hi Kristopher, That error usually has a different root cause than what we're seeing here in this thread. If the problem persists, please start a new thread with information on your issue. Thanks, Nadine, AdWords API Team On Tuesday, June 9, 2015 at 2:10:02 PM UTC-4, Kristopher Windsor wrote: >

Re: Lots of 502 bad gateway errors

2015-06-09 Thread Kristopher Windsor
Hi, I am seeing this error much more than usual, starting sometime in the last 2-3 weeks: SOAP-ERROR: Parsing WSDL: Couldn't load from > 'https:\/\/adwords.google.com\/api\/adwords\/cm\/v201502\/AdGroupService?wsdl' > > : failed to load external entity > \"https:\/\/adwords.google.com\/api\/

Re: Lots of 502 bad gateway errors

2015-06-08 Thread Nadine Sundquist (AdWords API Team)
Hi Ashley, There are no updates, yet. I'll let you know as soon as I hear anything. Thanks, Nadine, AdWords API Team On Saturday, June 6, 2015 at 12:50:23 PM UTC-4, Ashley Xu wrote: > > Hi, > > Did we have any update on this? We are still seeing the issue but it just > happened less frequently.

Re: Lots of 502 bad gateway errors

2015-06-06 Thread Ashley Xu
Hi, Did we have any update on this? We are still seeing the issue but it just happened less frequently. Thanks Ashley On Monday, June 1, 2015 at 5:41:56 PM UTC-7, Ashley Xu wrote: > Hi, > > We have seen a lot of 502 bad gateway errors recently. Please find below > the stack trace and the numb

Re: [2-5816000007232] Lots of 502 bad gateway errors

2015-06-04 Thread Андрей Шитов
# traceroute adwords.google.com traceroute to adwords.google.com (173.194.67.101), 30 hops max, 60 byte packets 1 static.129.109.4.46.clients.your-server.de (46.4.109.129) 1.137 ms 1.199 ms 1.219 ms 2 hos-tr4.juniper2.rz14.hetzner.de (213.239.224.225) 0.173 ms hos-tr2.juniper1.rz14.hetzner.

Re: [2-5816000007232] Lots of 502 bad gateway errors

2015-06-04 Thread Zweitze de Vries
Nadine, Unfortunately I don't have access to the production server until Tuesday 9 June. Would it help if I tell you that on that same day we were able to retrieve over 2000 reports succesfully, and at the time of errors at least 200 reports? Further, we don't run the AdWords UI on the production

Re: Lots of 502 bad gateway errors

2015-06-04 Thread Nadine Sundquist (AdWords API Team)
Hello Ashley, Thanks for the additional information. I'm having some of our engineers take a look into it. I'll contact you as soon as they get back to me. Cheers, Nadine, AdWords API Team On Thursday, June 4, 2015 at 2:34:33 AM UTC-4, Zweitze wrote: > > >If your SOAP response does not have a

Re: Lots of 502 bad gateway errors

2015-06-04 Thread Andrey Shetov
We have the same situation here in Russia. A lot of 502 exceptions recently from googleads python library. File "/var/app/.env/local/lib/python2.7/site-packages/googleads/common.py", lin

Re: Lots of 502 bad gateway errors

2015-06-04 Thread Andrey Shetov
We have the same situation here in Russia, a lot of 502 bad gateway exceptions from googleads library. File "/var/app/.env/local/lib/python2.7/site-packages/googleads/common.py", line

Re: Lots of 502 bad gateway errors

2015-06-03 Thread Zweitze
>If your SOAP response does not have a *requestId*, then the request may not have even made it to our servers. I am surprised to learn this. In ten years (!) I have never seen AdWords servers return a RequestId with a HTTP 5xx response. Anyway, those errors started to pop up here too. When an e

Re: Lots of 502 bad gateway errors

2015-06-03 Thread Nadine Sundquist (AdWords API Team)
Hello Ashley, I took a look at the errors on our servers. I'm not seeing anything unusual that could cause gateway issues. If your SOAP response does not have a *requestId*, then the request may not have even made it to our servers. I would recommend checking with your network administrator to

Re: Lots of 502 bad gateway errors

2015-06-02 Thread Ashley Xu
Could someone please help to investigate? On Monday, June 1, 2015 at 5:41:56 PM UTC-7, Ashley Xu wrote: > > Hi, > > We have seen a lot of 502 bad gateway errors recently. Please find below > the stack trace and the number of failures per day. Could you please help > take a look? > > Thanks > Ash

Lots of 502 bad gateway errors

2015-06-01 Thread Ashley Xu
Hi, We have seen a lot of 502 bad gateway errors recently. Please find below the stack trace and the number of failures per day. Could you please help take a look? Thanks Ashley Sync error: WebExceptionProtocolError ---> System.Net.WebException: The request failed with HTTP status 502: Bad Ga