RE: 500 internal server error on asset_group_product_group_view

2024-08-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Kindly note that we are aware of this issue and the team is working on the fix and one of my team members will reach out to you once we have an update. Meanwhile, your patience is highly appreciated. This message is in relation

Re: 500 Internal server Error on asset_group_product_group_view

2024-08-02 Thread Constantin Cebanu
https://ads-developers.googleblog.com/2024/08/google-ads-shopping-report-outage.html Le vendredi 2 août 2024 à 08:03:16 UTC+2, Subodh Kalika a écrit : > Hi Google Support Team, > > We have been encountering a 500 Internal Server Error when running the > following

500 Internal server Error on asset_group_product_group_view

2024-08-01 Thread Subodh Kalika
Hi Google Support Team, We have been encountering a 500 Internal Server Error when running the following query on the asset_group_product_group_view: SELECT Date, CampaignName, CampaignId, AssetGroupId, AssetGroupName, AssetGroupStatus

RE: adsapp.​imagebuilder - internal server error

2023-07-11 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thanks for reaching out to Google Ads API Support. With regards to your concern, since you have provided us with a documentation link related to Google Ads Scripts (https://developers.google.com/google-ads/scripts/docs/start) related, I recommend you to post this concern on the Google Ads

AdsApp.​ImageBuilder - Internal Server Error

2023-07-11 Thread Alessandro Salerno
Example code in page: https://developers.google.com/google-ads/scripts/docs/reference/adsapp/adsapp_imagebuilder I'm testing this code to create new image asset and I get an "Internal Server Error" -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on

Internal Server Error when trying to create Campaign

2022-09-22 Thread Lars Hilsebein
I get this ApiException when i try to create a Campaign with the PHP API Google\ApiCore\ApiException : { "message": "Internal error encountered.", "code": 13,

RE: LSA 500 Internal Server Error

2022-08-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Hamda, Thanks for reaching out. This forum provides support for the Google Ads API. It appears that you are using the Local Services Google API. It is recommended on the linked GitHub page to reach out to the dedicated Stack Overflow forum for any questions you may have related to the Local

LSA 500 Internal Server Error

2022-08-01 Thread Hamda Anees
Hi there, I am geeting an error message of 500 Internal Server Error while fetching data using local service ads api, since Friday, 29th July 2022. I haven't made any changes to my request url or anything. Can you confirm at your end if this is an issue with Google services? Error me

RE: internal server error. (500) in response to Google Ads API request

2022-07-21 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Daria, Thank you for raising this concern to the Google Ads API Forum. It appears that you have encountered an internal error. This error occurs when something unexpected happened while processing the request and the API isn't functioning correctly due to a bug. However, this is transient in

internal server error. (500) in response to Google Ads API request

2022-07-21 Thread Daria Golubkova
server just once, and then we started receiving an error message from the server as follows: “There was an internal server error. (500)” Could anyone please advise how to fix this issue? -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https

Internal server error when requesting Video Ads data

2022-05-19 Thread 'Condati - Data Engineering' via Google Ads API and AdWords API Forum
Hi all, We have an application that extracts GoogleAds data. And suddenly the following query stopped working: SELECT metrics.average_cpc, segments.ad_network_type, ad_group.id, metrics.clicks, metrics.video_quartile_p75_rate, campaign.name, metrics.video_view_rate, video.channel_id, metrics.v

Internal Server Error when using BatchJobService to add an account level placement exclusion of type YoutubeChannel (CustomerNegativeCriterionOperation)

2022-03-25 Thread 'Arjun S' via Google Ads API and AdWords API Forum
Hi, The API returns an "internal server error" response for CustomerNegativeCriterionOperation operations (for YoutubeChannel placements) when using BatchJobService. The same operation for other placement types are run successfully. {{ "errors": [ { "err

RE: Internal server error for "change_events"

2022-01-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for raising your concern to my team. To investigate the issue, could you provide the complete request and response logs with request ID and request header generated on your end? Please also specify how frequent this error is occuring on your end for the change_event. You can prov

Internal server error for "change_events"

2022-01-10 Thread 'Condati - Data Engineering' via Google Ads API and AdWords API Forum
Hello, Last week, we noticed that one of our requests to the Google Ads API (v8) started returning errors: We tracked the error to a request of the "change_events" resource. And it only happens when the date range includes the dates (2021-01-03) and (2021-01-04). Request IDs (of different trie

RE: Encounter Internal Server Error when updating image ads

2021-10-26 Thread 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum
Hi Tze, I work with Peter and will assist you. Thank you for sending us the log privately, I raised it with my team. We will get back to you as soon as possible. Regards, Aryeh Baker Google Ads API Team ref:_00D1U1174p._5004Q2QE1Vo:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

RE: Encounter Internal Server Error when updating image ads

2021-10-21 Thread 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum
Hi Tze, As per this guide, the Image Ad type should be mutable and the AdService can indeed be used. That said, so that our team may further investigate the internal error you encountered, you may indeed send the complete request and response logs with the request-id using the Reply privately

Encounter Internal Server Error when updating image ads

2021-10-21 Thread Tze Hsien Lur
Hi, I am currently attempting to update image ads using the following guide: - https://developers.google.com/google-ads/api/docs/ads/mutate-ads?hl=en The fields that are being updated is stated below: - tracking_url_template - final_urls However, I tried to update the image ads an

RE: Internal server error

2020-05-15 Thread Google Ads API Forum Advisor Prod
Hi Kelly, The labels field shouldn't cause any issues. Can you please reply privately to author your CID, report query and full error response so I can take a closer look? Thanks, Anthony Google Ads API Team ref:_00D1U1174p._5004Q1zpVeh:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

Re: Internal server error

2020-05-15 Thread Kelly Dougan
I was able to resolve this by removing the ad_group.labels field. Is this field deprecated? Can you provide any information why this would cause an error? On Thursday, May 14, 2020 at 10:42:08 PM UTC-7, Kelly Dougan wrote: > > I am writing to determine the cause of an error I got using the pytho

RE: Internal server error

2020-05-15 Thread Google Ads API Forum Advisor Prod
Hi Kelly, The report query you are using has a lot of fields, as well as a segment on date, which may cause your report to be too large. Please try to use fewer fields and/or use more filters and see if that resolves your issue. Regards, Anthony Google Ads API Team ref:_00D1U1174p._5004Q1zpVeh:

Internal server error

2020-05-14 Thread Kelly Dougan
I am writing to determine the cause of an error I got using the python google ads api to make the following query: select ad_group.base_ad_group, ad_group.campaign, ad_group.cpc_bid_micros, ad_group.cpm_bid_micros, ad_group.cpv_bid_micros, ad_group.id, ad_group.labels, ad_group.name, ad_group.r

RE: Python Client call API got returned with Unexpected Internal Server Error

2019-12-20 Thread Google Ads API Forum Advisor Prod
Hello, Can you please reply privately to author your SOAP request and response so I can see if there is an issue on our side? Thanks, Anthony Google Ads API Team ref:_00D1U1174p._5001UOEyD3:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsd

Python Client call API got returned with Unexpected Internal Server Error

2019-12-19 Thread Viet Nguyen
Hi all, A few days back I started getting this error for get() method. Is there a recent incident that causes this to happen? Thanks! -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

RE: Many `500 Internal Server Error` Recently

2019-10-07 Thread Google Ads API Forum Advisor Prod
Hi Nick, To better look into the issue, could you provide the complete SOAP request and response logs? If you haven't enabled logging yet, you can refer to this guide in PHP as to how. If the SOAP request and response logs are not available, could you provide the generated request ID instead?

Many `500 Internal Server Error` Recently

2019-10-07 Thread Nick Harris
In the last couple days using v201809/cm/CampaignService.php, I am getting a ton of Server error: 'POST https://oauth2.googleapis.com/token' resulted in a '500 Internal Server Error'. I haven't changed anything and everything was working fine before. Something

RE: Internal server error while creating campaign

2019-06-21 Thread Google Ads API Forum Advisor Prod
Hello Priya, It could be possible. If the internal error occurred in the subsequent operation that are supposed to run after creating the campaign. You could try to pull the campaign by that name to see if any campaign exists with that name. Regards, Sai Teja, Google Ads API Team ref:_00D1U1174

Re: Internal server error while creating campaign

2019-06-21 Thread Priya
I used a unique campaign name for the mutate campaign create operation which returned me an internal server error. when I retry using the same campaign name in my subsequent attempt, I received a duplicate campaign name error. Does this mean that the campaign was created for my first api call

Re: Internal server error while creating campaign

2019-06-20 Thread Priya
Hi Sai Teja, Thanks for your feedback. I used this campaign name for the request for which I received "internal server error" as response. My assumption is that in this scenario , the campaign should not have created as the api returned "internal server error" exception.

RE: Internal server error while creating campaign

2019-06-20 Thread Google Ads API Forum Advisor Prod
Hello Priya, Account to the error duplicate_campaign_name you have to create the campaign with name that is existing in your account even for paused and removed campaigns. campaign name should be unique. Regards, Sai Teja, Google Ads API Team ref:_00D1U1174p._5001UCYeJg:ref -- -- =~=~=~=~=~=

Internal server error while creating campaign

2019-06-20 Thread Priya
I am using Goole ads api v1.0 and .net client library. I got an Internal server error while creating campaign and when retied the same request I got "Duplicate Campaign name error". 2019-06-20 12:02:58.213 Error Message : {"StatusCode": 13,"Details"

I want to use curl to create google ad campaign. I get internal server error. Need help on the same.

2019-05-17 Thread Anushri shanbhag
"target_content_network":"false", "target_partner_search_network":"false" }, "campaign_budget" : "1", "bidding_strategy_type":"MANUAL_CPM", "

RE: Google Ads query function does return INTERNAL SERVER ERROR

2019-05-16 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hi, Thank you for reaching out. To further investigate, could you provide the complete JSON request and response logs when you encountered the error? If you haven't enabled logging yet, you could refer to the README section of your

Google Ads query function does return INTERNAL SERVER ERROR

2019-05-16 Thread Best Dev
Greetings Ads Team! I have used Google Ads PHP library v0 and it was worked well. Since version 0 is deprecated a few days ago, I have upgraded version to v1. After that, all Google ads query function does not work and always return following exception and can't find specific issue related

Internal Server Error - Google Ads API

2019-04-21 Thread Emmanuel Etukudo
Hi Google Ads Team, I just registered for a manager account and got test account Developer key. I have tried to make API requests using "Get Campaigns" service but it is returning an error. *Is it because I am using text Developer Token*? I would like to know. Although I have just applied for

Re: `500 Internal Server Error` for AdWords Reports Download

2018-12-13 Thread 'Peter Oliquino (AdWords API Team)' via AdWords API and Google Ads API Forum
ia the *Reply privately to author*. Best regards, Peter AdWords API Team On Friday, December 14, 2018 at 1:30:54 AM UTC+8, Kim Walker wrote: > > We have been getting the below `500 Internal Server Error` for more than a > week for accounts associated with one of our MCC accounts. There is n

`500 Internal Server Error` for AdWords Reports Download

2018-12-13 Thread Kim Walker
We have been getting the below `500 Internal Server Error` for more than a week for accounts associated with one of our MCC accounts. There is no pattern of when it fails or if a specific account is causing it to fail. Even after rerunning the request at different times of the day for

Re: HTTP Response Code: 500, Trigger: Unexpected Internal Server Error, Type: ReportDownloadError.INTERNAL_SERVER_ERROR

2018-10-09 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, The INTERNAL_SERVER_ERROR could be due to a transient error. Could you please confirm if you are still facing the issue on retry? If so, please enable logging and share your report definition along with the CID.

Re: CAMPAIGN_PERFORMANCE_REPORT with predicate Labels CONTAINS_ANY results in a 500 Internal Server Error

2018-08-06 Thread 'Dannison Yao (AdWords API Team)' via AdWords API and Google Ads API Forum
7;d expect the API to > return a 400 bad request response, not a 500 internal server error - even the > SDK message > <https://github.com/googleads/googleads-php-lib/blob/30e6f1d6aaf7283b7f9923d903d15ff4d6da576e/src/Google/AdsApi/AdWords/Reporting/v201802/ReportDownloader.php#L241&

Re: CAMPAIGN_PERFORMANCE_REPORT with predicate Labels CONTAINS_ANY results in a 500 Internal Server Error

2018-08-06 Thread jpuckett via AdWords API and Google Ads API Forum
ponse, not a 500 internal server error - even the SDK message <https://github.com/googleads/googleads-php-lib/blob/30e6f1d6aaf7283b7f9923d903d15ff4d6da576e/src/Google/AdsApi/AdWords/Reporting/v201802/ReportDownloader.php#L241> says this is a temporary problem and to retry the request in a

Re: CAMPAIGN_PERFORMANCE_REPORT with predicate Labels CONTAINS_ANY results in a 500 Internal Server Error

2018-08-06 Thread 'Dannison Yao (AdWords API Team)' via AdWords API and Google Ads API Forum
for AdWords Client > 4625294097CAMPAIGN_PERFORMANCE_REPORTTODAYCSV > > > Response: > REDACTED REPORT DATA > > Error: > Server error: `POST > https://adwords.google.com/api/adwords/reportdownload/v201802

CAMPAIGN_PERFORMANCE_REPORT predicate Labels CONTAINS_ANY results in 500 Internal Server Error

2018-08-05 Thread jpuckett via AdWords API and Google Ads API Forum
I'm trying to filter campaigns by their Label. The predicate LabelIds CONTAINS_ANY works fine, but I don't want to have to make an additional network call to the API just to look up the LabelId first. When trying the predicate Labels CONTAINS_ANY, I'm getting a 500 Interna

CAMPAIGN_PERFORMANCE_REPORT with predicate Labels CONTAINS_ANY results in a 500 Internal Server Error

2018-08-05 Thread jpuckett via AdWords API and Google Ads API Forum
udget Report for AdWords Client 4625294097CAMPAIGN_PERFORMANCE_REPORTTODAYCSV Response: REDACTED REPORT DATA Error: Server error: `POST https://adwords.google.com/api/adwords/reportdownload/v201802` resulted in a `500 Internal Server Error` res

Re: Adwords API 500 Internal Server Error in GetKeywordIdeas

2018-05-09 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Sang, Glad to know that you got it working. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because y

Re: Adwords API 500 Internal Server Error in GetKeywordIdeas

2018-05-08 Thread kim sang jin
I uncommented some codes as you pointed out and commented out some codes over namespace statement, it works fine! Thanks a lot, Sreelakshmi ^^ P.S. I had tried in browser before, but this time I tried in command mode and give error message like below. - PHP Fatal error: Namespace declarat

Re: Adwords API 500 Internal Server Error in GetKeywordIdeas

2018-05-07 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Sang, I see that you have commented out the lines where SearchParameters and Paging

Adwords API 500 Internal Server Error in GetKeywordIdeas

2018-05-07 Thread Sang Jin Kim
Hi, I am using Adwords API to manage many adwords accounts, and works fine for another apis(ex. Basic Operations like AddCampaigns, Reporting like Download a criteria performance report) But when I try to get keyword ideas through API, I always receive '500 Internal Server Error'

Re: 500 internal Server Error

2017-12-06 Thread 'Bharani Cherukuri (AdWords API Team)' via AdWords API Forum
n Wednesday, December 6, 2017 at 4:45:23 AM UTC-5, 宋肖肖 wrote: > > Server error: `POST http://www.ggapis.cus/oauth2/v4/token` > <http://www.ggapis.cus/oauth2/v4/token> resulted in a `500 Internal > Server Error` response: 500 Internal Server E (truncated...) > E:\facetool-

Re: Server error: `POST http://adwords.gg.cus/api/adwords/reportdownload/v201710` resulted in a `500 Internal Server Error` response500

2017-12-06 Thread 'Vincent Racaza (AdWords API Team)' via AdWords API Forum
Hi, Can you provide to me your clientCustomerId as well as the PHP file you used so I can further investigate? Please use the *Reply privately to author* option when replying. Thanks, Vincent AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and

500 internal Server Error

2017-12-06 Thread 宋肖肖
Server error: `POST http://www.ggapis.cus/oauth2/v4/token` resulted in a `500 Internal Server Error` response: 500 Internal Server E (truncated...) E:\facetool-v2\spring\controller\Def.php:288:boolean false It has not been found that this is an issue that occurs occasionally at all times of

Re: Server error: `POST http://adwords.gg.cus/api/adwords/reportdownload/v201710` resulted in a `500 Internal Server Error` response500

2017-12-06 Thread 宋肖肖
Who can help me see it? 在 2017年12月6日星期三 UTC+8下午4:40:11,宋肖肖写道: > > > > > This is the mistake I caught.He doesn't appear every time, occ

Server error: `POST http://adwords.gg.cus/api/adwords/reportdownload/v201710` resulted in a `500 Internal Server Error` response500

2017-12-06 Thread 宋肖肖
This is the mistake I caught.He doesn't appear every time, occasionally; Is this my code problem or what?

Re: 500: Internal Server Error - CRITERIA_PERFORMANCE_REPORT

2017-08-24 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
ion. >>> >>> Regards, >>> Mike, AdWords API Team >>> >>> On Wednesday, August 23, 2017 at 2:15:24 AM UTC-4, Mediative Reporting >>> wrote: >>>> >>>> Hello, is there any update on this issue? We're still getting *In

Re: 500: Internal Server Error - CRITERIA_PERFORMANCE_REPORT

2017-08-24 Thread Mediative Reporting
017 at 2:15:24 AM UTC-4, Mediative Reporting >> wrote: >>> >>> Hello, is there any update on this issue? We're still getting *Internal >>> Server Error* for those client accounts. >>> >>> >>> >>> On Thursday, August 1

Re: 500: Internal Server Error - CRITERIA_PERFORMANCE_REPORT

2017-08-24 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
C-4, Mediative Reporting > wrote: >> >> Hello, is there any update on this issue? We're still getting *Internal >> Server Error* for those client accounts. >> >> >> >> On Thursday, August 17, 2017 at 11:43:53 AM UTC-4, Sreelakshmi Sasidharan >> (AdWo

Re: 500: Internal Server Error - CRITERIA_PERFORMANCE_REPORT

2017-08-23 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
there any update on this issue? We're still getting *Internal > Server Error* for those client accounts. > > > > On Thursday, August 17, 2017 at 11:43:53 AM UTC-4, Sreelakshmi Sasidharan > (AdWords API Team) wrote: >> >> Hi Sheena, >> >> We are

Re: 500: Internal Server Error - CRITERIA_PERFORMANCE_REPORT

2017-08-22 Thread Mediative Reporting
Hello, is there any update on this issue? We're still getting *Internal Server Error* for those client accounts. On Thursday, August 17, 2017 at 11:43:53 AM UTC-4, Sreelakshmi Sasidharan (AdWords API Team) wrote: > > Hi Sheena, > > We are aware of this issue and curr

Re: 500: Internal Server Error - CRITERIA_PERFORMANCE_REPORT

2017-08-17 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Sheena, We are aware of this issue and currently our team is looking into this. Could you please share the complete report definition, client customer Id against which the report was run and the MCC ID your developer token is associated with? You could *Reply privately to the author* while

500: Internal Server Error - CRITERIA_PERFORMANCE_REPORT

2017-08-17 Thread Mediative Reporting
Hi, Starting yesterday (2017/08/16) some of our CRITERIA_PERFORMANCE_REPORT queries started failing with with status code 500 and message: Internal Server Error. We're still seeing the same errors today, consistently for the same clients. Could you please take a look? I can provide

Re: HTTPError: Internal Server Error when accessing Google Adword API (Python)

2017-06-27 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Viviane, Could you please pass me your SOAP logs (request and response) so that I can take a look? Also, confirm the version of python client library that you are using. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog

Re: HTTPError: Internal Server Error when accessing Google Adword API (Python)

2017-06-27 Thread viviane . costa
, code, msg, hdrs) > > File "C:\Anaconda3\envs\py27\lib\urllib2.py", line 473, in error > return self._call_chain(*args) > > File "C:\Anaconda3\envs\py27\lib\urllib2.py", line 407, in _call_chain > result = func(*args) > > File "C:\Anaconda3\e

Re: TrafficEstimatorService: HTTP Error 500: Internal Server Error

2017-04-09 Thread Mitchell Eccles
Hi Gustavo, Sorry for the slow reply. Thank you very much for looking into this issue for me. As so much time has passed since I initially posted, I have been able to resolve this by updating to version 5.3.0, where the issue you mention has been fixed. Cheers, Mitch -- -- =~=~=~=~=~=~=~=~=

Re: CustomerService.GetCustomers(): Internal Server Error: RequestError.UNKNOWN [v201609]

2017-02-28 Thread Caihua Du
Thank you Nadine, and really appreciate! On Monday, February 27, 2017 at 6:54:57 AM UTC-8, Nadine Sundquist (AdWords API Team) wrote: > > Greetings AdWordsians! > > Thank you for providing all the additional information. You're right that > it is unusual for something like this to happen. We're

Re: CustomerService.GetCustomers(): Internal Server Error: RequestError.UNKNOWN [v201609]

2017-02-27 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Greetings AdWordsians! Thank you for providing all the additional information. You're right that it is unusual for something like this to happen. We're not planning on any changes, so I'm surprised by this. On my end, I'm making sure we do an investigation to make sure we understand the root ca

Re: CustomerService.GetCustomers(): Internal Server Error: RequestError.UNKNOWN [v201609]

2017-02-26 Thread Caihua Du
I didn't encounter this issue again, but yesterday's incident last at least 2 hours, which is really abnormal. I thought AdWords team already knew about this outage. Anyways, I will provide the SOAP request / response to you separately to you and hope we can get some details of this failure. T

Re: CustomerService.GetCustomers(): Internal Server Error: RequestError.UNKNOWN [v201609]

2017-02-26 Thread 'Peter Oliquino' via AdWords API Forum
Hi Caihua, I would not be able to determine the exact cause of the *RequestError.UNKNOWN* right now. To do so, I would require the complete SOAP request and response as it usually provides a more in depth detail as to which caused the error. Should you encounter the issue once again, you may c

Re: CustomerService.GetCustomers(): Internal Server Error: RequestError.UNKNOWN [v201609]

2017-02-26 Thread Caihua Du
Hi Perter, Thanks for your reply. The issue has been resolved from our end, and we are working well now. Just wondering if this is an accident from AdWords side or? We are depending on the CustomerService heavily, and I hope there is no change in this service in the short term. If there is any

Re: CustomerService.GetCustomers(): Internal Server Error: RequestError.UNKNOWN [v201609]

2017-02-26 Thread 'Peter Oliquino' via AdWords API Forum
Hi Doron, That's great news! Glad to hear that it's working again at your end. I had to If the issue persists, please let us know. Also, please avoid sending your entire SOAP request and response as it may contain sensitive information regarding your account. You may refer to our forum posting

Re: CustomerService.GetCustomers(): Internal Server Error: RequestError.UNKNOWN [v201609]

2017-02-26 Thread Dongliang Yu
og in again and return to this page." 在 2017年2月26日星期日 UTC-8上午3:28:59,do...@predictivebid.com写道: > > Hi, > > Over the last hour we see consistent errors when running GetCustomers(): > > > [suds.client - DEBUG] HTTP failed - 500 - Internal Server Error: > http:/

Re: CustomerService.GetCustomers(): Internal Server Error: RequestError.UNKNOWN [v201609]

2017-02-26 Thread Caihua Du
>> >> Hi, >> >> Over the last hour we see consistent errors when running GetCustomers(): >> >> >> [suds.client - DEBUG] HTTP failed - 500 - Internal Server Error: >> http://schemas.xmlsoap.org/soap/envelope/";>< >> soap:Header> >&

Re: CustomerService.GetCustomers(): Internal Server Error: RequestError.UNKNOWN [v201609]

2017-02-26 Thread doron
seems like it's working again On Sunday, February 26, 2017 at 1:28:59 PM UTC+2, do...@predictivebid.com wrote: > > Hi, > > Over the last hour we see consistent errors when running GetCustomers(): > > > [suds.client - DEBUG] HTTP failed - 500 - Internal Server Error: &g

CustomerService.GetCustomers(): Internal Server Error: RequestError.UNKNOWN [v201609]

2017-02-26 Thread doron
Hi, Over the last hour we see consistent errors when running GetCustomers(): [suds.client - DEBUG] HTTP failed - 500 - Internal Server Error: http://schemas.xmlsoap.org/soap/envelope/";> https://adwords.google.com/api/adwords/mcm/v201609"; xmlns= "https://adwords.google.

Re: TrafficEstimatorService: HTTP Error 500: Internal Server Error

2017-02-13 Thread 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum
Hi Gustavo, Glad to hear that you could figure out the source of the error. Please keep an eye on the github issue to be updated once the issue is resolved. Mitchell, could you let me know if you still face this issue? Thanks, Sh

Re: TrafficEstimatorService: HTTP Error 500: Internal Server Error

2017-02-13 Thread Gustavo Mora Gonzalez
ns/2.7/lib/python2.7/urllib2.py" > , line 473, in error > return self._call_chain(*args) > File > "/usr/local/Cellar/python/2.7.13/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py" > , line 407, in _call_chain > result = func(*args) >

Re: TrafficEstimatorService: HTTP Error 500: Internal Server Error

2017-02-13 Thread Gustavo Mora Gonzalez
Could you resolve the problem? I have the same error, I tried with get_campaigns.py > > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=

Re: TrafficEstimatorService: HTTP Error 500: Internal Server Error

2017-02-13 Thread 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum
Hi Mitchell, Could you provide the email address used to authenticate the API request along with the clientCustomerId specified in the request header? Is the account specified by the clientCustomerId a test account? A developer token with test access

TrafficEstimatorService: HTTP Error 500: Internal Server Error

2017-02-13 Thread Mitchell Eccles
func(*args) File "/usr/local/Cellar/python/2.7.13/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py" , line 556, in http_error_default raise HTTPError(req.get_full_url(), code, msg, hdrs, fp) urllib2.HTTPError: HTTP Error 500: Internal Server Error I believe I have

Re: HTTPError: Internal Server Error when accessing Google Adword API (Python)

2017-02-02 Thread giancampo
py", line 435, in open > response = meth(req, response) > > File "C:\Anaconda3\envs\py27\lib\urllib2.py", line 548, in http_response > 'http', request, response, code, msg, hdrs) > > File "C:\Anaconda3\envs\py27\lib\urllib2.py", lin

Re: HTTPError: Internal Server Error when accessing Google Adword API (Python)

2017-01-23 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Markus, Could you confirm that your SOAP request has the 'clientCustomerId' populated? The client customer Id is mandatory and any request missing this field will fail. If that is missing, you could either update the client customer Id in your googleads.yaml

Re: HTTPError: Internal Server Error when accessing Google Adword API (Python)

2017-01-23 Thread Markus Sørensen
Hi, Has this been solved? I am having the exact same problem, trying to make a request using the template for get_campaigns via the python library. Just started working with AdWords API, but thinking the template at least should work :) Best regards, Markus Den tirsdag den 17. januar 2017 kl.

Re: HTTPError: Internal Server Error when accessing Google Adword API (Python)

2017-01-17 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Peng, The internal server errors are usually transient in nature. If this persists, could you please use the *reply privately to author *option and share with me a sample SOAP request along with response logs when you are getting this error so that I can take a closer look? If you don't hav

HTTPError: Internal Server Error when accessing Google Adword API (Python)

2017-01-17 Thread Peng Liu
b\urllib2.py", line 473, in error return self._call_chain(*args) File "C:\Anaconda3\envs\py27\lib\urllib2.py", line 407, in _call_chain result = func(*args) File "C:\Anaconda3\envs\py27\lib\urllib2.py", line 556, in http_error

Re: AD PERFORMANCE REPORT with CONTAINS_ANY predicate results in 500 Internal Server Error

2015-07-28 Thread Anthony Madrigal
Hi, AdWords API v201409 has been sunset and will no longer be able to be used. You should upgrade your API to v201506 using one of our client libraries . If you are st

AD PERFORMANCE REPORT with CONTAINS_ANY predicate results in 500 Internal Server Error

2015-07-28 Thread cumhur
e[] { predicate }; } definition.selector = selector; definition.includeZeroImpressions = true; byte[] content = null; ReportUtilities utilities = new ReportUtilities(user, "v201409", definition); content = utilities.GetResponse(

Re: Adwords API Token Application "Internal Server Error"

2015-04-29 Thread Anash P. Oommen (AdWords API Team)
Hi, You could fill the details in a Doc and share it with me by using the "Reply to Author" option. I could pass it onto the token review team. I'll also ask them to investigate why you are seeing the Internal Server Error from the signup page. Cheers, Anash P. Oommen, AdWo

Adwords API Token Application "Internal Server Error"

2015-04-28 Thread Guadalupe Estrada Flores
I'm trying to fill out the form https://services.google.com/fb/forms/newtoken/ and as soon as it finishes to process and upload the documents, shows an "Internal Server Error". Tried several times, with different browsers. Can you please provide some assistance? Th

Re: (500) Internal Server Error - CAMPAIGN_PERFORMANCE_REPORT

2015-02-19 Thread Michael Cloonan (AdWords API Team)
Hello Zweitze, I apologize; I was incorrect. You do currently have to explicitly include certain statuses in order to retrieve them in certain reports. We are working on a fix for this, however, which led to my confusion. In any case, the UNKNOWN status is never useful; you cannot filter on it,

Re: (500) Internal Server Error - CAMPAIGN_PERFORMANCE_REPORT

2015-02-19 Thread Zweitze
Michael, You wrote "I haven't ever seen results being left out because you *didn't* use a filter." This has been reported quite a few times. Example (ads) Another exampl

Re: (500) Internal Server Error - CAMPAIGN_PERFORMANCE_REPORT

2015-02-04 Thread Michael Cloonan (AdWords API Team)
Hello Zweitze, Indeed, nothing has changed. Trying to filter on UNKNOWN is an intentional error case. I have asked them to change the HTTP code to something more meaningful, but they have not implemented such a change yet. No useful results will be in the UNKNOWN status. The "incompatibility wi

Re: (500) Internal Server Error - CAMPAIGN_PERFORMANCE_REPORT

2015-02-04 Thread Zweitze
Michael, First, the 500-error still appears when you include UNKNOWN in the predicate. It appears that nothing is changed. Second, according to the docs , when the software is using an "old" versi

Re: (500) Internal Server Error - CAMPAIGN_PERFORMANCE_REPORT

2015-01-12 Thread Michael Cloonan (AdWords API Team)
Hello Zweitze, Those campaigns will not return at all, even if you were able to return campaigns with an UNKNOWN status. Currently, the Adwords API does not support video campaigns, which means that those results are also excluded from reporting. If you don't filter on Status at all, then you w

Re: (500) Internal Server Error - CAMPAIGN_PERFORMANCE_REPORT

2015-01-12 Thread Zweitze
Well, I'm curious about those campaigns too. Note that current implementation prevents me from getting them, so, I cannot get those campaigns. Anyway, take 279-999-6021. It has a video campaign. Now, leaving out the predicate on status UNKNOWN means that all campaigns except the video campaign

Re: (500) Internal Server Error - CAMPAIGN_PERFORMANCE_REPORT

2015-01-08 Thread Michael Cloonan (AdWords API Team)
Hello Zweitze, If you know of any campaigns or ad groups that have the 'UNKNOWN' status in your account, can you please provide me their IDs so that the engineering team can take a closer look? If you aren't aware of any specific items, then you should be safe leaving out the predicate on 'UNKN

Re: (500) Internal Server Error - CAMPAIGN_PERFORMANCE_REPORT

2015-01-05 Thread Michael Cloonan (AdWords API Team)
Hello Oliver, The 'UNKNOWN' status simply means that it doesn't fit into any other available status. This could happen for a variety of reasons, but should be generally rare and mostly treated as a strange error/corner case. To my knowledge you shouldn't be able to intentionally create items wi

Re: (500) Internal Server Error - CAMPAIGN_PERFORMANCE_REPORT

2014-12-31 Thread Oliver
Sorry to hijack this thread, but what is the semantic of the status 'unknown'? Under what conditions can an adgroup or a campaign have such a status? Oliver On Tuesday, December 30, 2014 2:08:14 PM UTC, Michael Cloonan (AdWords API Team) wrote: > > Hello Zweitze, > > I haven't heard anything

Re: (500) Internal Server Error - CAMPAIGN_PERFORMANCE_REPORT

2014-12-30 Thread Michael Cloonan (AdWords API Team)
Hello Zweitze, I haven't heard anything back yet. I will follow up with the team again to check their progress. Regards, Mike, AdWords API Team On Tuesday, December 30, 2014 6:18:53 AM UTC-5, Zweitze wrote: > > Any progress? > > On Tuesday, December 9, 2014 3:15:28 PM UTC+1, Michael Cloonan (Ad

Re: (500) Internal Server Error - CAMPAIGN_PERFORMANCE_REPORT

2014-12-30 Thread Zweitze
Any progress? On Tuesday, December 9, 2014 3:15:28 PM UTC+1, Michael Cloonan (AdWords API Team) wrote: > > Hello Zweitze, > > I was also able to reproduce this. I will file a bug with the team and let > you know when I hear more. > > Regards, > Mike, AdWords API Team > > On Tuesday, December 9,

Re: (500) Internal Server Error - CAMPAIGN_PERFORMANCE_REPORT

2014-12-09 Thread Michael Cloonan (AdWords API Team)
Hello Zweitze, I was also able to reproduce this. I will file a bug with the team and let you know when I hear more. Regards, Mike, AdWords API Team On Tuesday, December 9, 2014 4:26:30 AM UTC-5, Zweitze wrote: > > Yes, > > This is happens all the time - reproduction should be no issue. I also

Re: (500) Internal Server Error - CAMPAIGN_PERFORMANCE_REPORT

2014-12-09 Thread Zweitze
Yes, This is happens all the time - reproduction should be no issue. I also found out that groups now have a status "UNKNOWN" as well, and the same problems arise - including the HTTP 500. Zweitze. On Monday, December 8, 2014 9:16:59 PM UTC+1, Michael Cloonan (AdWords API Team) wrote: > > He

Re: (500) Internal Server Error - CAMPAIGN_PERFORMANCE_REPORT

2014-12-08 Thread Michael Cloonan (AdWords API Team)
Hello, Are you consistently getting 500 errors when using UNKNOWN in the predicate? If so, I will file a bug with the team, as even if this is an error case, an HTTP 500 error is not the right way to indicate that. Regards, Mike, AdWords API Team On Monday, December 8, 2014 3:04:30 PM UTC-5, Z

Re: (500) Internal Server Error - CAMPAIGN_PERFORMANCE_REPORT

2014-12-08 Thread Zweitze
I found it. Apparently you cannot use value "UNKNOWN" for a predicate on Status. But I need those campaigns too. As I recall, when you leave out a predicate on Status, your results may get filtered on certain status values. This happened in the past (remember the 'automatic' filters on creative

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