Re: HTML5 upload ad meda bundle no longer returned

2022-08-03 Thread Tiana S.
For anyone stumbling upon this ticket and wondering what happened: The reason the media bundle is not being returned is because the ads in question are old template ads which do not have display info. New HTML5 upload ads will have a media bundle available. On Tuesday, 19 July 2022 at 10:24:44

Re: HTML5 upload ad meda bundle no longer returned

2022-07-19 Thread Tiana S.
Hi Carmela, Thanks for your response! The issue is that the field is not being returned through the API, so I cannot provide logs of it being returned... I will privately send a screenshot from the Google Ads UI of an ad preview of an HTML5 upload ad from the previously sent response. Thank y

Re: HTML5 upload ad meda bundle no longer returned

2022-07-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Tiana, Thank you for providing the logs which show that you are not getting the ad_group_ad.ad.display_upload_ad.media_bundle field. I am Carmela, also a member of the Google Ads API team. Moving forward, could you provide complete logs (request and response logs with the request-id) showin

Re: HTML5 upload ad meda bundle no longer returned

2022-07-14 Thread Tiana S.
Thanks for the help! Sent the information privately. On Wednesday, 13 July 2022 at 12:48:51 UTC+2 adsapi wrote: > Hi, > > Thanks for reaching out to the Google Ads API Forum. > > For us to check the observed behavior, could you provide us with the > complete *request* >

HTML5 upload ad meda bundle no longer returned

2022-07-13 Thread Tiana S.
Hi there, I'm fetching ad statistics through the ad_group_ad resource group: https://developers.google.com/google-ads/api/fields/v10/ad_group_ad For ad type HTML5_UPLOAD_AD the media bundle was being returned through the ad_group_ad.ad.display_upload_ad.media_bundle