It works, thank you!
On Tuesday, January 26, 2021 at 8:53:30 AM UTC-5 adsapiforumadvisor wrote:
> Hello,
>
> Yes, the fix should be live now. Let me know if you're still having issues.
>
>
> Regards,
> Mike, Google Ads API Team
>
> ref:_00D1U1174p._5004Q29SImo:ref
>
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Hello,
Yes, the fix should be live now. Let me know if you're still having issues.
Regards,
Mike, Google Ads API Team
ref:_00D1U1174p._5004Q29SImo:ref
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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Hello, has the fixes rolled out?
thanks,
Dihan
On Friday, January 15, 2021 at 12:02:04 AM UTC-5 Dihan Cheng wrote:
> Thank you!
>
> On Thursday, January 14, 2021 at 4:22:30 PM UTC-5 adsapiforumadvisor wrote:
>
>> Hello,
>>
>> The team has identified a fix and we are in the process of rolling it
Thank you!
On Thursday, January 14, 2021 at 4:22:30 PM UTC-5 adsapiforumadvisor wrote:
> Hello,
>
> The team has identified a fix and we are in the process of rolling it out.
> I expect it will be ready for you sometime next week. I will keep an eye on
> the progress and let you know once I con
Hello,
The team has identified a fix and we are in the process of rolling it out. I
expect it will be ready for you sometime next week. I will keep an eye on the
progress and let you know once I confirm the fix is live.
Regards,
Mike, Google Ads API Team
ref:_00D1U1174p._5004Q29SImo:ref
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Hello, is there any progress on the issue?
thanks,
Dihan
On Tuesday, January 5, 2021 at 8:41:14 AM UTC-5 adsapiforumadvisor wrote:
> Hello,
>
> Nothing to share yet. I will monitor progress and let you know as soon as
> we do have any information. For now it looks like you'll just have to avoi
Hello,
Nothing to share yet. I will monitor progress and let you know as soon as we do
have any information. For now it looks like you'll just have to avoid using
that field.
Regards,
Mike, Google Ads API Team
ref:_00D1U1174p._5004Q29SImo:ref
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Hello, is there any progress?
thanks,
Dihan
On Monday, December 28, 2020 at 9:07:15 PM UTC-5 adsapiforumadvisor wrote:
> Hi Dihan,
>
> Thank you for providing the requested details privately.
>
> I will raise the issue to my team to have a deeper analysis to the issue.
> Rest assured that we w
Hi Dihan,
Thank you for providing the requested details privately.
I will raise the issue to my team to have a deeper analysis to the issue. Rest
assured that we will return back to you with updates.
Regards,
Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q29SImo:ref
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Hello,
have you checked the issue? It's just basic query and I've upgraded to v6,
but still not work if ad_group_ad.ad.video_responsive_ad.videos is included.
thanks,
Dihan
On Wednesday, December 23, 2020 at 6:21:40 PM UTC-5 Dihan Cheng wrote:
> I've tried to upgrade to google ads api V6, but
From: Dihan Cheng
Sent: Wednesday, December 23, 2020 6:28 PM
To: googleadsapi-supp...@google.com
Subject: Failed to retrieve responsive video ad when "videos" field is include
Hi Support,
Below is the thread of the issue,
https://groups.google
I've tried to upgrade to google ads api V6, but the issue still exists
On Tuesday, December 22, 2020 at 9:10:17 PM UTC-5 adsapiforumadvisor wrote:
> Hi Dihan,
>
> Thanks for providing further details.
>
> If the *Reply privately to author* option and *Reply to author* option
> are not available,
Hi Dihan,
Thanks for providing further details.
If the Reply privately to author option and Reply to author option are not
available, then please provide it on this email Google Ads API Direct Support
instead so we can receive the information
privately.
Moving forward, I can see that you are
googleads.googleapis.com:443, CustomerID: 8206569233 <(820)%20656-9233>,
> RequestID: irg_a6l2LIXvlPs6w03Q1Q, ResponseCode: INTERNAL, Fault: Internal
> error encountered..
>
>
> --
> *From:* Google Ads API Forum Advisor Prod
> *Sent:* Thursday, Decemb
:
irg_a6l2LIXvlPs6w03Q1Q, ResponseCode: INTERNAL, Fault: Internal error
encountered..
From: Google Ads API Forum Advisor Prod
Sent: Thursday, December 17, 2020 12:39 AM
To: Dihan Cheng
Cc: adwords-api@googlegroups.com
Subject: RE: Failed to retrieve responsive video ad
Hi Dihan
Hi Dihan,
Thank you for reaching out.
So our team can better investigate, could you also provide your customer ID,
the complete report query, and also the complete request and response logs that
was generated when the internal error occurred?
You may send the requested details using the Reply
Looks it will work if I don't include
"ad_group_ad.ad.video_responsive_ad.videos"
On Tuesday, December 15, 2020 at 8:42:10 PM UTC-5 Dihan Cheng wrote:
> I add following fields
> "ad_group_ad.ad.video_responsive_ad.call_to_actions",
> "ad_group_ad.ad.video_responsive_ad.companion_banners",
> "ad_
I add following fields
"ad_group_ad.ad.video_responsive_ad.call_to_actions",
"ad_group_ad.ad.video_responsive_ad.companion_banners",
"ad_group_ad.ad.video_responsive_ad.descriptions",
"ad_group_ad.ad.video_responsive_ad.headlines",
"ad_group_ad.ad.video_responsive_ad.long_headlines",
"ad_group_ad.a
Hi support,
I have trouble to retrieve responsive video ad, the query works well for
all other types of ads and the query has been running for a few months.
Today I want to pull information about responsive video ad, so I include
following fields in the query, then it break;
"ad_group_ad.ad.v
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