Re: Error during product partition creation

2016-03-21 Thread 'Josh Radcliff (AdWords API Team)' via AdWords API Forum
Hi Peter, Are you still experiencing this issue, and if so, how frequently? As suspected, this was due to retries within our services, but unfortunately I don't have a great solution on how to detect this particular scenario, so I'm curious to know if this is still having a large impact for yo

Re: Error during product partition creation

2015-12-09 Thread Josh Radcliff (AdWords API Team)
Hi Peter, I still don't have an update, unfortunately. I've reached out to the engineers again and will let you know when I get a response. Thanks, Josh, AdWords API Team On Wednesday, December 9, 2015 at 5:00:49 AM UTC-5, peter.rietz...@smarter-ecommerce.com wrote: > > > Sorry for bothering a

Re: Error during product partition creation

2015-12-09 Thread peter . rietzler
Sorry for bothering again - still no updates on this ? Thanks! Peter Am Mittwoch, 18. November 2015 16:11:08 UTC+1 schrieb Josh Radcliff (AdWords API Team): > > Hi Peter, > > No updates yet, but the engineers are looking into it. I'll get back to > you as soon as I hear anything. > > Cheers,

Re: Error during product partition creation

2015-11-18 Thread Josh Radcliff (AdWords API Team)
Hi Peter, No updates yet, but the engineers are looking into it. I'll get back to you as soon as I hear anything. Cheers, Josh, AdWords API Team On Tuesday, November 17, 2015 at 11:25:13 PM UTC-5, peter.rietz...@smarter-ecommerce.com wrote: > > Hi Josh > > Any updates on this ? > > Thanks! > P

Re: Error during product partition creation

2015-11-17 Thread peter . rietzler
Hi Josh Any updates on this ? Thanks! Peter Am Mittwoch, 11. November 2015 20:55:04 UTC+1 schrieb Josh Radcliff (AdWords API Team): > > Hi Peter, > > Using that request ID, I found some information on our side that indicates > that there may have been an unexpected duplication of this request.

Re: Error during product partition creation

2015-11-11 Thread Josh Radcliff (AdWords API Team)
Hi Peter, Using that request ID, I found some information on our side that indicates that there may have been an unexpected duplication of this request. I'm following up with the service owners to see what happened here, and will let you know as soon as I hear back from them. Thanks, Josh, AdW

Re: Error during product partition creation

2015-11-10 Thread peter . rietzler
Hi No, I can't see any logs in our system despite the fact that the request has failed - but those logs were logged a few minutes later because further request were logged aggregated by our application. The first example (PRODUCT_PARTITION_ALREADY_EXISTS from 30.10.2015) that I've posted to

Re: Error during product partition creation

2015-11-03 Thread Josh Radcliff (AdWords API Team)
Hi, I took a look at the requests coming from your developer token, and I see REMOVE mutate requests coming in for that ad group's criteria at the following times: ViennaTime : 2015-10-30 06:05:40 Successful : True ViennaTime : 2015-10-30 06:06:04 Successful : False In the user interface, I s

Re: Error during product partition creation

2015-11-03 Thread peter . rietzler
Hi Josh These are really wild assumptions, but for me it looks like that I can see the same problem with other requests regarding shopping ad group criterions too. I've got another case that looks pretty similar to me (though I cannot prove this since I do not have SOAP logs for this). But f

Re: Error during product partition creation

2015-11-03 Thread peter . rietzler
i Josh Our app definitely mutates trees in parallel - but it never mutates trees in parallel belonging to the same campaigns. The requests that I sent before were reproduced in a single-threaded sandbox. The requests you mention are requests that our app tries to send once a day exactly be

Re: Error during product partition creation

2015-11-02 Thread Josh Radcliff (AdWords API Team)
Hi Peter, Are you running multiple threads that are mutating the trees in question? I ask because I looked at two of your requests from today that failed with PRODUCT_PARTITION_ALREADY_EXISTS followed by PRODUCT_PARTITION_DOES_NOT_EXIST, and in both cases the partition in question *does* alrea

Re: Error during product partition creation

2015-11-01 Thread peter . rietzler
Hi Josh Could the usage of not using distinct temporary IDs cause this problem ? As stated above, 99% of my requests succeed (and we've actually sent millions of them until now). The tree is correct for our purposes. It will be changed by other requests later on. The problem doesn't seem to b

Re: Error during product partition creation

2015-10-30 Thread Josh Radcliff (AdWords API Team)
Hi, I noticed that your request is operating on two ad groups but you are reusing the same temporary ID for both. I would recommend using distinct temporary IDs for distinct *Biddable/NegativeAdGroupCriterion* within a single request. Also, in each case you are constructing what looks like an

Re: Error during product partition creation

2015-10-30 Thread peter . rietzler
It looks like that we have the same problem. We create a brand new AdGroup, then send the following request: https://adwords.google.com/api/adwords/cm/v201506";> ADD https://adwords.google.com/api/adwords/cm/v201506"; xsi:type="ns2:BiddableAdG

Re: Error during product partition creation

2015-10-06 Thread Anthony Madrigal
Hi, Since you are using the AdGroupCriterionService, do you mean AdGroup instead of campaign? Could you please send me both your SOAP request and response for the successful and failed operations through *Reply privately to author*? This will help me see why it is working for one and not the

Re: Error during product partition creation

2015-10-06 Thread pushpendra jaiswal
Thanks for your response . If my account don't have any active/paused campaign, in the case the code works and if account already have a active/paused campaign then doesn't work . On Tuesday, October 6, 2015 at 12:39:55 AM UTC+5:30, Anthony Madrigal wrote: > > Hi, > > You said that sometimes t

Re: Error during product partition creation

2015-10-05 Thread Anthony Madrigal
Hi, You said that sometimes this code works for you. In what instances does it work? Could you also provide me through *Reply privately to author *your SOAP request and response where you are getting these errors? Thanks, Anthony AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

Error during product partition creation

2015-10-05 Thread pushpendra jaiswal
During product partition in a newly created adgroup, getting error(some times the code works and other time it gives an error) Server raised fault: '[AdGroupCriterionError.PRODUCT_PARTITION_ALREADY_EXISTS @ operations[0].operand.criterion, AdGroupCriterionError.PRODUCT_PARTITION_DOES_NOT_EXIST