Re: Cannot upload click conversion

Hi Pascal, Thank you for the additional context. We do understand that the issue has been resolved, however, so that our team can investigate your observation that it should not have returned the error, I would need the requested details so that I can discuss it with the team. You may provide

Re: Cannot upload click conversion

Hey Ernie, thx for getting back to me. As I've stated in the previous message the issue is "resolved" for us and was due to using a GCLID that did belong to a MCC where the conversion action wasn't set up. I still think that the error message is misleading here as the the MCC was "changed" intra

Re: Cannot upload click conversion

Hi Pascal, I am a colleague of Peter and Xiaoming and let me provide support to your concern. So that I can discuss your last reply to my team, please provide the following details for this scenario via Reply privately to author option: customer ID complete request and response logs in JSON fo

Re: Cannot upload click conversion

I believe the issue arises from using a GCLID that does not belong to the customer id provided. The API seems to resolve internally TO WHICH MCC that glcid belongs to and then matches the conversionActionId against that customer id. That conversionAction we use is actually NOT DEFINED in the M

Re: Cannot upload click conversion

Hey Xiaoming , I'm encountering the exact same problem as Christiano. You can find a more extensive explanation in this Github issue (including code samples and details regarding our account setup). Summary: - conversion action was crea

Re: Cannot upload click conversion

Hi Cristiano, Thank you for reaching out. Could you please send the requested information to our email alias googleadsapi-supp...@google.com directly for us to further investigate? Thanks and regards, Xiaoming, Google Ads API Team Xiaoming Google Ads API Team ref:_00D1U1174p._5004Q27wUda:ref

Re: Cannot upload click conversion

Hi Peter, thanks for the reply and sorry for the latency. I will be happy to provide such info, but I cannot reply privately because it says I don't have the permission to do so. What should I do to gain such permission? Thanks! Cristiano On Thursday, November 26, 2020 at 10:16:50 PM UTC-8 adsapi

Re: Cannot upload click conversion

Hi Cristiano, I work with Xiaoming and allow me to assist you for now. Thank you as well for the information you have provided. However, so our team can better investigate, could you also provide the following : 1. Complete request and response logs of your conversion upload request that resu

Re: Cannot upload click conversion

Hi Xiaoming. The actual conversionActionResourceName comes from a previous call to the Conversion API where I queried my available conversion actions: try (GoogleAdsServiceClient googleAdsServiceClient = gClient.getLatestVersion().createGoogleAdsServiceClient()) { String

RE: Cannot upload click conversion

Hi Cristiano, Thank you for reaching out. You encountered this error as the conversionActionId you passed into the code could not match with any conversion action residing in your account. Please make sure you upload the conversion into the proper conversion action that exists in your account.

Cannot upload click conversion

Hi all, I am trying to upload a click conversion using this guide: https://developers.google.com/google-ads/api/docs/conversions/upload-clicks My code is the following: Properties properties = new Properties(); properties.put(ConfigPropertyKey.CLIENT_ID.getPropertyKey(), "MY CLIENT ID"); propert