Re: CampaignCriterionService::get paging error totalNumEntries

2012-03-14 Thread james.by...@247realmedia.com
Thanks for getting to the bottom of this. Not something we had anticipated. We have scheduled the release of a workaround. Thanks On Saturday, March 3, 2012 8:30:23 AM UTC+11, Kevin Winter wrote: > Hi, > Our production monitoring has been seeing an increased amount of traffic > associated

Re: CampaignCriterionService::get paging error totalNumEntries

2012-03-02 Thread Kevin Winter
Hi, Our production monitoring has been seeing an increased amount of traffic associated with your developer token. We believe it's due to the issue you've reported here. Until we can fix the issue, we'd like to request that you alter your paging algorithm to increment the startIndex by the

Re: CampaignCriterionService::get paging error totalNumEntries

2012-02-23 Thread Kevin Winter
Hi, I was able to reproduce this in my account. I believe that the cause is the mobile operating system versions that have been specified in the Campaign Settings for this campaign. The API doesn't support these settings yet, so when returning CampaignCriteria they get filtered out of the r

Re: CampaignCriterionService::get paging error totalNumEntries

2012-02-22 Thread james.by...@247realmedia.com
Hi Kevin, This is in the production environment, in a live client account. This is the only instance we are aware of which has this behaviour. Quite possibly the only instance where it occurs. But it happens consistently (every time) for this campaign. Thanks -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=

Re: CampaignCriterionService::get paging error totalNumEntries

2012-02-16 Thread Kevin Winter
Hi, Is this a request in the sandbox? The sandbox is (unfortunately) occasionally flaky and may have bad data (i.e. the AdGroup may not have been created successfully). Do you see this with other campaigns or just this one? Can you recreate this behavior in a different campaign? - Kevin Wi

CampaignCriterionService::get paging error totalNumEntries

2012-02-14 Thread james.by...@247realmedia.com
Hi, We have a SOAP request for campaign criterion. We reuest with a page size of 5000, the response comes back with 45 criterion, but says there are 47 in total. So our paging logic then makes a second request for 5000 items with a startIndex of 45. The response comes back with 0 records, but still