Re: BatchJobService not completing

2016-04-07 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Stefan, Thanks for confirming that you've resolved the issue! Best, Thanet, AdWords API Team On Friday, April 8, 2016 at 9:01:50 AM UTC+9, Stefan S. wrote: > > Hello Thanet, > thanks a lot for your hint which really helped me a lot in finding out > where the AWAITING_FILE status problem

Re: BatchJobService not completing

2016-04-07 Thread Stefan S.
Hello Thanet, thanks a lot for your hint which really helped me a lot in finding out where the AWAITING_FILE status problem came from. After further debugging I successfully uploaded some batchjobs which proves your point that I did a mistake in the upload operation. Thanks a lot and sorry fo

Re: BatchJobService not completing

2016-04-07 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Stefan, Have you ever uploaded any jobs yet? We can't find any evidence that you've done so. If you really did upload any file, could you please give us the requestId of that operation? Best, Thanet, AdWords API Team On Wednesday, April 6, 2016 at 10:02:22 PM UTC+9, Stefan S. wrote: > > H

Re: BatchJobService not completing

2016-04-07 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Stefan, Thanks for reporting this. Your information should be enough. I'll talk to the engineer team to see what happened. Currently, we're not sure if the problem is the same. Cheers, Thanet, AdWords API Team On Wednesday, April 6, 2016 at 10:02:22 PM UTC+9, Stefan S. wrote: > > Hi Umes

Re: BatchJobService not completing

2016-04-06 Thread Stefan S.
Hi Umesh, unfortunately we still experience the same AWAITING_FILE infinite loop for the BatchJobService described before your fix announcement on Feb 23. Is this connected to the new "CANCELLED"-problem the adwords team is working or a seperate problem? Many thanks in advance for your help Re

Re: BatchJobService not completing

2016-03-08 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Kiran, Yes, we got the file and we're investigating this issue. We'll let you know once we get anything updated. Best, Thanet, AdWords API Team On Wednesday, March 9, 2016 at 12:12:16 AM UTC+9, Kiran Narasareddy wrote: > > Have sent the data. Have you received it? > > Regards, > Kiran Narasar

Re: BatchJobService not completing

2016-03-08 Thread Kiran Narasareddy
Have sent the data. Have you received it? Regards, Kiran Narasareddy www.amuratech.com | @knarasareddy Mb: +91-9881146184 On Tue, Mar 8, 2016 at 8:36 PM, 'Umesh Dengale' via AdWords API Forum < adwords-api@googlegroups.com> wrote: > Hello, > > Could you provide

Re: BatchJobService not completing

2016-03-08 Thread 'Umesh Dengale' via AdWords API Forum
Hello, Could you provide the failed job Id for which you received status "CANCELLED" and reason=>"UNKNOWN"? Just click *Reply privately to author* in the forum when responding. Regards, Umesh, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog a

Re: BatchJobService not completing

2016-03-08 Thread Kiran Narasareddy
BatchJob failing randomly. Couple of batchjobs prematurely finished with the status "CANCELLED" ( :api_error_type=>"BatchJobProcessingError", :reason=>"UNKNOWN"). The job was midway. Why is this happening? How do we ensure this doesn't happen Regards, Kiran Narasareddy www.amuratech.com | @knara

Re: BatchJobService not completing

2016-02-23 Thread 'Umesh Dengale' via AdWords API Forum
Hello, The engineering team has identified and fixed issue related to the BatchJobService. We're making our best to make sure this won't happen again. Please let us know if still experience the issue. Regards, Umesh, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Al

Re: BatchJobService not completing

2016-02-23 Thread 'Umesh Dengale' via AdWords API Forum
Hello, We're sorry, you are experiencing issues with the BatchJobService. The engineering team is working on the fix. We will update you once we heard back from the engineering team. Thanks, Umesh, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our b

Re: BatchJobService not completing

2016-02-23 Thread Clément Picou
Same here. I've rollbacked to 201509 and rollbacked my .NET client to the 2015/12/22. Job status is done but both error list and results are null. Le mardi 23 février 2016 14:15:33 UTC+1, Biniam Asnake a écrit : > > I am getting the same problem on v201509. > > Please let me know when you have a

Re: BatchJobService not completing

2016-02-23 Thread Biniam Asnake
I am getting the same problem on v201509. Please let me know when you have a fix. On Tuesday, February 16, 2016 at 7:55:57 AM UTC+1, Kiran Narasareddy wrote: > > We are facing issues wherein batchjobs added to the Test Accounts are not > getting completed. They stay in AWAITING_FILE state infin

Re: BatchJobService not completing

2016-02-23 Thread Clément Picou
Ok thank you for your answer. To make it work again, should I : - roll back to v201509 ? - roll back my .NET client library (I'm on the 18.22) ? - both ? Thank you Clément Le lundi 22 février 2016 16:13:40 UTC+1, Umesh Dengale a écrit : > > Hi Clement, > > Currently, We don't have any updates o

Re: BatchJobService not completing

2016-02-22 Thread 'Umesh Dengale' via AdWords API Forum
Hi Clement, Currently, We don't have any updates on the fix. The engineering team is working on the fix. We will update you once the issue is fixed. Regards, Umesh, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleads

Re: BatchJobService not completing

2016-02-22 Thread Clément Picou
Hello, I've got the same issue with the .NET client. Any news about the fix ? Thank you Clément Le mardi 16 février 2016 21:12:43 UTC+1, Umesh Dengale a écrit : > > Hello, > > The engineering team is working on this issue. We will update you once the > issue is fixed. > > Regards, > Umesh, AdWo

Re: BatchJobService not completing

2016-02-16 Thread 'Umesh Dengale' via AdWords API Forum
Hello, The engineering team is working on this issue. We will update you once the issue is fixed. Regards, Umesh, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+Go

Re: BatchJobService not completing

2016-02-16 Thread NK
Same problem here ... BatchJobs are not completing. Upload via php client library (latest release), but state never changes until we finally give up waiting. All Jobs remaing in state AWAITING_FILE infinitely -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and

BatchJobService not completing

2016-02-15 Thread Kiran Narasareddy
We are facing issues wherein batchjobs added to the Test Accounts are not getting completed. They stay in AWAITING_FILE state infinitely. We tried sending the same payload again via new batchjobs, 2 of which got done, remaining again hung up in AWAITING_FILE state. Not sure whats going on.. Let