AdWords API Re: keyword status report taking forever

2008-09-03 Thread AdWords API Advisor
Hello Tim, That sounds like a reasonable solution for the time being. I'm going to leave the bug issue open with the reports team though, and will see if I get anywhere with following up on that. The discrepancy in the amount of time it takes the reports to finish is bad, and I'd rather have it

AdWords API Re: keyword status report taking forever

2008-09-02 Thread tozor
So I ended up building some defensive logic into my application. Basically if a report takes longer than 20 minutes, I nuke the thread which is polling for the results, and issue a new report call. So far I have seen four cases where this logic triggered and each time the subsequent report comple

AdWords API Re: keyword status report taking forever

2008-09-02 Thread AdWords API Advisor
Hello Tim, Your frustration is understandable, and I wish that there were greater transparency into what is actually going on to cause these delays in your reports processing. As it is, what I continue to hear from the reports engineering team is that the delays in completing the reports whose i

AdWords API Re: keyword status report taking forever

2008-08-29 Thread j.e.frank
I'm not having as many problems with this issue as tozor, but I have seen reports sporadically taking abnormally long to complete recently. I run a set of reports every morning to get updated performance data, and usually they complete within a couple minutes. Yesterday I had a report that took o

AdWords API Re: keyword status report taking forever

2008-08-28 Thread tozor
So I have one other interesting piece of data. Today I let the "stuck" job continue to run in hopes that you folks could do some live debug on your end. The report did finally complete after 9.5 hours. This is the same report that typically takes one or two minutes. Hope this helps your report

AdWords API Re: keyword status report taking forever

2008-08-28 Thread tozor
I appreciate the reply but am frustrated because I don't see from your answer how I am going to get this resolved. I currently have a report which is again stuck. Can you at least tell me from your logs when the Adwords system started generating the report and when the system completed generatin

AdWords API Re: keyword status report taking forever

2008-08-27 Thread AdWords API Advisor
Hello Tim, I unfortunately don't have much by way of new information from the reports team. Looking into the logs associated with the report job ids you've specified hasn't given any indication that there's something abnormal preventing those reports from completing, and they say there were not

AdWords API Re: keyword status report taking forever

2008-08-26 Thread tozor
I have a stuck one I'll let go for awhile. The report id is 431736501. It has been running for 2.5 hours. Hopefully your report team can find out what is going on with this one. Thanks. Tim On Aug 23, 8:14 am, tozor <[EMAIL PROTECTED]> wrote: > One more example that occurred this morning

AdWords API Re: keyword status report taking forever

2008-08-23 Thread tozor
One more example that occurred this morning. This time I only had three concurrent reports. The report ran for 55 minutes before I killed it. The stuck report id was 428986461. After I killed the process the next report finished in two minutes. I hope I can get some resolution to this next wee