Hi,
It looks like you are running into the same problem that is being
discussed on this thread:
http://groups.google.com/group/adwords-api/browse_thread/thread/3ce79c6c3ba70f6d/
Best,
- Eric Koleda, AdWords API Team
On Mar 22, 1:37 pm, Evgeniy Silenko wrote:
> UNEXPECTED_INTERNAL_API_ERROR
Eric,
Sorry about the delayed response. We recently went live with V200909
and still seeing the issue. We have enabled logging and will provide
you the logs as soon as possible.
We also have a retry mechanism to try for 3 times with a 10 sec wait
between each retry.
Chandra
On Mar 3, 8:15 pm, A
Hi Chandra,
Do you have the SOAP XML request and response that demonstrates this
problem?
Best,
- Eric
On Mar 2, 11:36 am, Chandra Bhandaru
wrote:
> Eric,
>
> I stopped seeing this error for a while and now it started back again.
>
> The recent occurrence was when I tried to set AdParams in San
Eric,
I stopped seeing this error for a while and now it started back again.
The recent occurrence was when I tried to set AdParams in Sandbox. Let
me know if you need any more information from me.
Chandra
On 10 Feb, 11:45, AdWords API Advisor
wrote:
> Hi Chandra,
>
> There should be a fix goi
Hi Chandra,
There should be a fix going out for this problem this week, but
UNEXPECTED_INTERNAL_API_ERRORs can have many causes and yours may be
different.
Best,
- Eric
On Feb 9, 4:41 pm, Chandra Bhandaru
wrote:
> Hi,
>
> Any update on this? I still the
> InternalApiError.UNEXPECTED_INTERNAL_AP
Hi,
Any update on this? I still the
InternalApiError.UNEXPECTED_INTERNAL_API_ERROR occasionally on
sandbox.
Chandra
On Jan 25, 10:28 am, AdWords API Advisor
wrote:
> Hi,
>
> The core engineering team is still actively working on a resolution to
> this problem, but at this time I don't have any
Hi Kyle,
I don't believe the validateOnly header would catch this particular
issue. Unfortunately I don't have an ETA on a solution, but for the
mean time I would try to avoid re-adding keywords to an ad group.
Normally an ADD operation like this would be treated like a SET
operation if the keywo
Hi Eric,
Thanks for the response. Is there anyway I can check for this before
I make the request (like using the validate only flag in the request
header)? If not do you know or have an ETA on a solution for the
engineering team? Also what are you defining as "handled
automatically" of the erro
Hi Kyle,
It looks like this error was caused because the keyword you were
trying to add was already present in the ad group. This type of error
is normally handled automatically, and I'll work with the core
engineering team to resolve this issue.
Best,
- Eric Koleda, AdWords API Team
On Feb 3,
Hi Kyle,
It looks like this error was caused because the keyword you were
trying to add was already present in the ad group. This type of error
is normally handled automatically, and I'll work with the core
engineering team to resolve this issue.
Best,
- Eric Koleda, AdWords API Team
On Feb 3,
Hi,
The core engineering team is still actively working on a resolution to
this problem, but at this time I don't have any information on when it
would become available.
Best,
- Eric Koleda, AdWords API Team
On Jan 25, 3:56 am, Nicklas wrote:
> Hi Eric,
> We have testet varies sizes from a 100
Hi Eric,
We have testet varies sizes from a 100 up to a 1000 and we have
encountered the same problems with 100 operations as for a 1000. This
seems the be happening randomly. I know that you are working on this
problem, but when can we expect this to be fixed?
Regards,
Nicklas
On 22 Jan, 22:51
We got this error when batch update 3000 keyword...
How can you avoid this problem?
2010/1/22 Nicklas
> Hi Eric,
> Are there any updates on the UNEXPECTED_INTERNAL_API_ERROR in
> production? Is there any workaround for this error? Your talking about
> using smaller batches, how small do you
Hi Nicklas,
Other users are seeing success with around 1000 operations per
request:
http://groups.google.com/group/adwords-api/browse_thread/thread/6a44d62d3e4e0398/
Best,
- Eric
On Jan 22, 4:10 am, Nicklas wrote:
> Hi Eric,
> Are there any updates on the UNEXPECTED_INTERNAL_API_ERROR in
Hi Eric,
Are there any updates on the UNEXPECTED_INTERNAL_API_ERROR in
production? Is there any workaround for this error? Your talking about
using smaller batches, how small do you recommend?
Thanks,
Nicklas
On 5 Jan, 23:49, AdWords API Advisor
wrote:
> Hi Ralph,
>
> I've done some more res
Hi Amit,
There was a temporary issue with the sandbox environment last week
that caused these errors. This should be resolved now, but let me
know if you continue to see errors in the sandbox.
Best,
- Eric
On Jan 7, 10:33 pm, Amit Sasturkar wrote:
> Hi Eric,
>
> I have been consistently gettin
Hi Eric,
I have been consistently getting an UNEXPECTED_INTERNAL_API_ERROR
since today when trying to add a campaign in the Adwords sandbox. The
code (which is basically a unit test) was working fine until
yesterday. I noticed that there was an announcement saying that the
sandbox had been reset o
Hi Eric,
In the past day, I have started getting the
UNEXPECTED_INTERNAL_API_ERROR when adding campaigns to my sandbox
account (my unit-tests that run against the sandbox are failing,
without any changes to my client code). I get the error even when
trying to add a single campaign to my sandbox a
Hi Ralph,
The UNEXPECTED_INTERNAL_API_ERROR would come back as
aw_api.Errors.GoogleInternalError. To trap and handle it you would do
something like,
try:
# api call
except RequestError, e:
# logic to handle request errors
except GoogleInternalError, e:
# logic to handle unknown api error
Eric, thanks for the followup.
Another question:
How do I code to trap for and unknown Api error, is it different than
RequestError?
Here is my current code (python):
#make Api Call
try:
ad_group_criteria=ad_group_criterion_service.Mutate
(operations)[0]
except
Hi Ralph,
I've done some more research, and there does appear to be an increase
in these types of errors. I've alerted the core engineering team and
they are looking into the issue. In the past there have been problems
updating large numbers of criteria at once, and a temporary workaround
was to
I got another one Mon 01/04/2010 16:30:49.93 (EST).
For some reason the 16:30 PM seems repetitive for this proble,
aw_api\AdGroupCriterionService.pyc, line 130, in Mutate
aw_api\WebService.pyc, line 342, in CallMethod
aw_api\WebService.py", line 190, in __ManageSoap
aw_api.Errors.GoogleInternalErr
I am getting many InternalApiError.UNEXPECTED_INTERNAL_API_ERROR today
also, calling AdGroupCriterionService.mutate.
I'm sending about 200 updates per request so I'm not including the
SOAP XML at the moment. I was going to include the request id, but
that's coming back as blank in the client libra
ok this makes sense, but how do I code to trap for and unknown error,
is it different than RequestError?
Here is my current code (python):
#make Api Call
try:
ad_group_criteria=ad_group_criterion_service.Mutate
(operations)[0]
except RequestError, e:
Hi Ralph,
There were no outages that day but occasional temporary, unexpected
errors may occur from time to time. Let us know if you see this
problem continue.
Best,
- Eric Koleda, AdWords API Team
On Jan 4, 10:04 am, Ralph Heimburger <1stpo...@gmail.com> wrote:
> We received this message on Ja
Hi Allvin,
It looks like one of your keywords may be invalid: "WEIFENG WOF4001 A
40 \\xd0\\x94\\xd0\\xb6". Please try again without this keyword.
Thanks,
- Eric Koleda, AdWords API Team
On Sep 4, 8:16 pm, allvin wrote:
> Hello
>
> I get following error while try to update my criterion's.
> Wh
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