AdWords API Re: Mysterious " internal error" with updateCampaign

2008-09-05 Thread Bartek Jakubski
On Sep 4, 9:48 pm, AdWords API Advisor <[EMAIL PROTECTED]> wrote: > Hello Bartek, > >  I believe that was for a different campaign than the original > request, which should have been resolved. I've asked the AdWords > backend team to look at all campaigns under that particular account > and resolv

AdWords API Re: Mysterious " internal error" with updateCampaign

2008-09-04 Thread AdWords API Advisor
Hello Bartek, I believe that was for a different campaign than the original request, which should have been resolved. I've asked the AdWords backend team to look at all campaigns under that particular account and resolve the data irregularities that were causing this issue, and they found a few

AdWords API Re: Mysterious " internal error" with updateCampaign

2008-09-04 Thread Bartek Jakubski
On Sep 3, 7:31 pm, AdWords API Advisor <[EMAIL PROTECTED]> wrote: > Hello Bartek, > >  Can you give it another try now? > Still "An internal error has occurred. Please retry your request.". Sample requestId: 91f7ea97aa7ec5de5ec399ad6c6bf0cb --~--~-~--~~~---~--~~

AdWords API Re: Mysterious " internal error" with updateCampaign

2008-09-03 Thread AdWords API Advisor
Hello Bartek, Can you give it another try now? Cheers, -Jeff Posnick, AdWords API Team On Sep 3, 12:05 pm, AdWords API Advisor <[EMAIL PROTECTED]> wrote: > Hello Bartek, > >  Thanks, I've passed that along and I will let you know what I hear > back. > > Cheers, > -Jeff Posnick, AdWords API Te

AdWords API Re: Mysterious " internal error" with updateCampaign

2008-09-03 Thread AdWords API Advisor
Hello Bartek, Thanks, I've passed that along and I will let you know what I hear back. Cheers, -Jeff Posnick, AdWords API Team On Sep 3, 4:28 am, Bartek Jakubski <[EMAIL PROTECTED]> wrote: > On Sep 2, 5:00 pm, AdWords API Advisor <[EMAIL PROTECTED]> > wrote: > > > Hello Bartek, > > >  I actua

AdWords API Re: Mysterious " internal error" with updateCampaign

2008-09-03 Thread Bartek Jakubski
On Sep 2, 5:00 pm, AdWords API Advisor <[EMAIL PROTECTED]> wrote: > Hello Bartek, > >  I actually was just going to post to say that the word from the > engineering team is that this should have been fixed in a change on > the backend that went live over the weekend. But I'm assuming you > tested

AdWords API Re: Mysterious " internal error" with updateCampaign

2008-09-02 Thread mic_226611
I also have this problem. On 8月26日, 下午4时19分, Bartek Jakubski <[EMAIL PROTECTED]> wrote: > Another problem we have with one account is that we are unable to > update any campaign in this account in any way (budget change for > example). Error is always "An internal error has occurred. Please > re

AdWords API Re: Mysterious " internal error" with updateCampaign

2008-09-02 Thread AdWords API Advisor
Hello Bartek, I actually was just going to post to say that the word from the engineering team is that this should have been fixed in a change on the backend that went live over the weekend. But I'm assuming you tested today when you say that it's still not working, so the change that was made m

AdWords API Re: Mysterious " internal error" with updateCampaign

2008-09-01 Thread Bartek Jakubski
On Aug 27, 9:10 pm, AdWords API Advisor <[EMAIL PROTECTED]> wrote: > Hello Bartek, > >  Okay, if it failed via the web interface too then there's definitely > something corrupt with how that campaign is represented in systems. > I'll flag down someone who knows about the AdWords backend to see wha

AdWords API Re: Mysterious " internal error" with updateCampaign

2008-08-27 Thread AdWords API Advisor
Hello Bartek, Okay, if it failed via the web interface too then there's definitely something corrupt with how that campaign is represented in systems. I'll flag down someone who knows about the AdWords backend to see what they can do to resolve the issue. Cheers, -Jeff Posnick, AdWords API Team

AdWords API Re: Mysterious " internal error" with updateCampaign

2008-08-27 Thread Bartek Jakubski
On Aug 26, 8:50 pm, AdWords API Advisor <[EMAIL PROTECTED]> wrote: > Hello Bartek, > >  The underlying exception has to do with confusion over the period in > which your campaign's budget is active. There's an old bug that could > have triggered this if multiple updates to the same campaign took >

AdWords API Re: Mysterious " internal error" with updateCampaign

2008-08-26 Thread AdWords API Advisor
Hello Bartek, The underlying exception has to do with confusion over the period in which your campaign's budget is active. There's an old bug that could have triggered this if multiple updates to the same campaign took place concurrently, but this behavior was fairly uncommon and in any case the