Re: Ad Disapproved For PHONE_NUMBER_IN_AD_TEXT When Ad Does Not Have Phone Number

2021-06-20 Thread Google Ads API Forum Advisor
Hi Pete, Glad to hear that your Subscribe issue is resolved. Also, if you continue to encounter issues even when passing along the exemption request, you may reach out to our team once more and provide the earlier requested logs by my colleague Ernie, so our team can take a closer look. Lastly

Re: Ad Disapproved For PHONE_NUMBER_IN_AD_TEXT When Ad Does Not Have Phone Number

2021-06-17 Thread Pete Lavetsky (AdWords API Guru)
Thanks Peter, In this instance I'll have our team create a brand new identical Ad and we'll pass along the policy_validation_parameter on initial Add and see if the Ad gets approved. The "Subscribe" feature started working after my last post so ¯\_(ツ)_/¯ Pete On Wednesday, June 16, 2021 at 10:

Re: Ad Disapproved For PHONE_NUMBER_IN_AD_TEXT When Ad Does Not Have Phone Number

2021-06-16 Thread Google Ads API Forum Advisor
Hi Pete, Thank you for your follow up. Regarding the subscribe issue, could you share additional information such as a screenshot of your subscription in the forum? This is so I can raise the issue to the rest of our team about you not getting notifications. You may send these details using th

Re: Ad Disapproved For PHONE_NUMBER_IN_AD_TEXT When Ad Does Not Have Phone Number

2021-06-15 Thread Pete Lavetsky (AdWords API Guru)
Ernie, Sorry for the delay. The "Subscribe" on this thread doesn't seem to be working so I'm not getting notified on responses. To be clear: we are not getting an error on the mutation of this Ad. I'm not trying to circumvent an error. We have a full resource name for this Ad. It exists at Goo

RE: Ad Disapproved For PHONE_NUMBER_IN_AD_TEXT When Ad Does Not Have Phone Number

2021-06-14 Thread Google Ads API Forum Advisor
Hi Pete, I appreciate your patience to this concern. Allow me to provide support here. Since there is no phone number associated to your ad, then the error should not encountered and policy exemption should not be used on this scenario. With this, so that our team could investigate why the issu

Re: Ad Disapproved For PHONE_NUMBER_IN_AD_TEXT When Ad Does Not Have Phone Number

2021-06-14 Thread Pete Lavetsky (AdWords API Guru)
Bump? On Monday, June 14, 2021 at 5:13:47 AM UTC-4 AdWords API and Google Ads API Forum wrote: > Reposting the last inquiry ( > https://groups.google.com/g/adwords-api/c/XTiXR6IXZlU) from the forum as > it wasn't routed to our support queue. > > Cheers, > Peter Laurence Oliquino > Google Ads AP

Re: Ad Disapproved For PHONE_NUMBER_IN_AD_TEXT When Ad Does Not Have Phone Number

2021-06-14 Thread AdWords API and Google Ads API Forum
Reposting the last inquiry (https://groups.google.com/g/adwords-api/c/XTiXR6IXZlU) from the forum as it wasn't routed to our support queue. Cheers, Peter Laurence Oliquino Google Ads API Team On Friday, June 11, 2021 at 9:37:28 PM UTC+8 Pete Lavetsky (AdWords API Guru) wrote: > Good morning,

Ad Disapproved For PHONE_NUMBER_IN_AD_TEXT When Ad Does Not Have Phone Number

2021-06-11 Thread Pete Lavetsky (AdWords API Guru)
Good morning, We have an EXPANDED_TEXT_AD that is marked as following: policy_topic_entries : [type: PROHIBITEDtopic: "PHONE_NUMBER_IN_AD_TEXT"] review_status : REVIEWED approval_status : DISAPPROVED The Ad looks like: resource_name : customers/3722803595/adGroupAds/126284834587~526601161599 st