I'm using same ads API with same developer token to upload YouTube video as
Ads assets, but sometimes got " AUTHORIZATION_ERROR, Authorization of the
client failed." error.
I found this issue only hanppens with certain accounts so guess this
may caused by misconfiguration. B
Hi Phil,
Thank you for reaching out to the Google Ads API support team.
To investigate the issue further, could you please provide the complete request
and response logs, with the request-id? If you haven't yet, logging can be
enabled by navigating to the Client libraries > Your client library
This same thing happened to me yesterday starting at 3:30 pm ET. Individual
calls weren't consistently failing; the exact same call could succeed once,
then fail for "USER_PERMISSION_DENIED", then succeed. I upgraded my Google
Ads API from version 10 to version 11 around 4:45 pm ET and haven't h
Same issue here - can someone from Google please confirm?
On Tuesday, July 12, 2022 at 6:33:00 AM UTC+10 ashirk...@gmail.com wrote:
> Hey i frequently facing this error after sending requests.I download the
> report of client-customer-id but downloaded some client report api throw
> this error.
Hey i frequently facing this error after sending requests.I download the
report of client-customer-id but downloaded some client report api throw
this error.Api works fine yesterday.But today i frequently face this
error.I also use correct credentials.
Can you inform me why api doing this.
Thank
Hi Miguel,
Thank you for reaching out.
To investigate the issue further, could you please provide the complete request
and response logs, with the request-id? If you haven't yet, logging can be
enabled by navigating to the Client libraries > Your client library (ex. Java)
> Logging documentati
s/2508518472
[manager_link_id] => 216663108
)
At the next step I want to query the Customer Client "customers/2508518472"
to get their descriptiveName but I receive an authorization error:
authorization_error: User doesn't have permission to access customer
Hi,
Thank you for raising this concern to the Google Ads API team.
Moving forward to your concern, it seems that you've encountered the
CUSTOMER_NOT_ENABLED error. With this, kindly note that it is not possible to
make API requests against canceled / not enabled accounts unless you will
reacti
when i use googleAdsApi.GoogleAdsServiceClient to get client_customer_list
will throw exceptions.
The details are as follows:
com.google.ads.googleads.v8.errors.GoogleAdsException: errors {
error_code {
authorization_error: CUSTOMER_NOT_ENABLED
}
message: "The customer can\'
Hi Steven,
Thank you for sharing this.
If you have further questions, please feel free to add those in this thread.
Our team will be happy to assist and give support to you.
Regards,
Carmela
Google Ads API Team
ref:_00D1U1174p._5004Q2ZJ5yw:ref
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April 2, 2022 at 1:58:51 AM UTC-5 John Lee wrote:
>
>> I am currently trying to get all the child accounts for a manager account.
>> Request ID: mCqXs9CAU-CwEzP7x8tFMg
>>
>> Error: Google Ads failure details: authorization_error: The customer
>> can't be used be
Hi John,
Thank you for reaching out to us.
Upon checking the error, it seems that it is related to CUSTOMER_NOT_ENABLED .
Please note that it is not possible to make API requests against canceled / not
enabled accounts unless you will reactivate it by following this guide .
You may also note t
_account != TRUE and customer_client.status =
'ENABLED'";
On Saturday, April 2, 2022 at 1:58:51 AM UTC-5 John Lee wrote:
> I am currently trying to get all the child accounts for a manager account.
> Request ID: mCqXs9CAU-CwEzP7x8tFMg
>
> Error: Google Ads failure details
I am currently trying to get all the child accounts for a manager account.
Request ID: mCqXs9CAU-CwEzP7x8tFMg
Error: Google Ads failure details: authorization_error: The customer can't
be used because it isn't enabled.
I am using the php library and following the guide to g
Hello Andjel,
Thanks for reaching out to the Google Ads API support. I understand that you
have encountered the error AUTHORIZATION_ERROR. It’s tough to say a solution
with a partial log.
Could you please provide the complete request and response logs with request-id
so our team can
;errors":[{"errorCode":{"authorizationError":"AUTHORIZATION_ERROR"},"message":"Authorization
of the client failed."}],"requestId":"YTur_7UQBW3h4sdVPSQcvw"}
The credentials used have access to the MCC, and the customer is u
Hi,
Thanks for posting your concern to us.
Thanks for reaching out to us. I had to delete your initial post as it
contained your sensitive information. I am reposting below without the
sensitive information for reference :
“Hi,
I'm using the PHP API.
We recently implemented conversion adjust
"code": 7,
"status": "PERMISSION_DENIED",
"details": [
{
"@type": 0,
"data":
"type.googleapis.com\/google.ads.googleads.v8.errors.GoogleAdsFailure"
},
{
"@type": 0
Hi Maite,
Thank you for reaching out. This issue has been reported and it looks like it
has been resolved. Could you please try it again? If the issue persists could
you please share the complete request and response logs via the Reply privately
to author option for us to further investigate?
Hi, I'm getting this error when calling user invitation to create an
account:
AUTHORIZATION_ERROR: Authorization of the client failed.
What permissions do I need?
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Also find us on our blog:
https://googleadsdeveloper.blogspo
Hi, we migrated to v6 and whenever we try to create a new account we get
this error. I'm not exactly sure what it means
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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You
Hi,
My apologies for the delayed response.
If you want to regenerate the OAuth2 credentials and obtain a new refresh
token, then you may refer to the following guides:
https://developers.google.com/google-ads/api/docs/first-call/oauth-cloud-project
https://developers.google.com/google-ads/api/do
Hi Bhargav,
Please provide the requested details via Reply privately to author option if
the issue persists.
Regards,
Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2EnDEy:ref
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Also find us on our blog:
https://googlea
Hi Bhargav,
Thank you for posting your concern.
I would like to inform you first that I am going to remove your initial post as
it contains API logs generated on your end.
Moving forward, could you confirm if you tried to follow the message in the API
logs to address the error? I asked this be
a(content-type=application/grpc,request-id=UYn78_KprjzUn-vWpnO8fA,date=Thu,
25 Mar 2021 16:47:19 GMT)*
*Body: null*
*Failure message: errors {*
* error_code {*
*authorization_error: USER_PERMISSION_DENIED*
* }*
* message: "User doesn\'t have permission to access customer. Note: If
Hi Matt ,
Thank you for your response, as suggested we would first try to regenerate
the OAuth2 credentials and obtain a new refresh token.
Could you please help us with STEPs to do same.
Regards,
Hubble App
On Thursday, March 18, 2021 at 12:54:54 AM UTC+5:30 adsapiforumadvisor
wrote:
> Hel
Hello,
Thanks for reaching out. I would recommend regenerating the OAuth2 credentials
and obtaining a new refresh token using an email that has the proper access
level for the target account. I noticed that the operating customer,
2900486729, is given in the login-customer-id header. If you are
"\b\u0007\u0012#The caller does not have
>> permission\u001a\u0002\
>> nCtype.googleapis.com/google.ads.googleads.v5.errors.GoogleAdsFailure\u0012\u0002\n\u0001\n\u0002H\u0002\u0012\u0001User
>>
>> <http://nCtype.googleapis.com/google.ads.googleads.v5.errors.GoogleAds
n\u001a\u0002\
> nCtype.googleapis.com/google.ads.googleads.v5.errors.GoogleAdsFailure\u0012\u0002\n\u0001\n\u0002H\u0002\u0012\u0001User
>
> <http://nCtype.googleapis.com/google.ads.googleads.v5.errors.GoogleAdsFailure%5Cu0012%5Cu0002%5Cn%5Cu0001%5Cn%5Cu0002H%5Cu0002%5Cu0012%5Cu0001User>
1\n\u0002H\u0002\u0012\u0001User
doesn't have permission to access customer. Note: If you're accessing a
client customer, the manager's customer id must be set in the
'login-customer-id' header. See
https://developers.google.com/google-ads/api/docs/concepts/call-structure#cid";
Hi,
Thank you for reaching out. The "MISSING_TOS" error shows that you did not sign
the terms of service. Please log into your MCC account and navigate to TOOLS &
SETTINGS -> API Center and sign the terms of service.
Thanks and regards,
Xiaoming, Google Ads API Team
Xiaoming
Google Ads API
*MCC ID: *984-320-1347
*REQUEST CODE:*
'https://accounts.google.com/o/oauth2/v2/auth',
'tokenCredentialUri' =>
'https://www.googleapis.com/oauth2/v4/token',
'redirectUri' => 'http://example.com/index.php',
'clientId' =>
'
Hi,
Thank you for reaching out. As you said when you use the Google Ads API with
the same developer token it's not working, could you please share the complete
request and response logs along with the MCC account id associated with the
developer token via the Reply privately to author option fo
I did check developer token and It's already approved.
But Problem is:
1) When I use the Adwords API with same Developer Token then It's working
perfectly
2) When I use the Google Ads API with same developer token then It's not
working
Please help me.
Adwords API Library URL:
https://develope
Hi,
Thank you for reaching out. Could you please share the complete request and
response logs along with the MCC account id associated with the developer token
via the Reply privately to author option for us to further investigate?
Thanks and regards,
Xiaoming, Google Ads API Team
Xiaoming
G
When I try to Get Account Hierarchy using below Library.
https://developers.google.com/google-ads/api/docs/account-management/get-account-hierarchy
Then I am getting error: *"Google Ads failure details: authorization_error:
The developer must sign the terms of service. They can be found
Hi Damian,
Thank you for reaching out. The PERMISSION_DENIED error indicates that you are
authorized as a user that does not have access to the account in which you are
making the API request towards. Can you please provide the email address that
is authenticating the API call via the "Reply pr
"status": "PERMISSION_DENIED",
"details": [ { "@type": 0, "data":
"type.googleapis.com\/google.ads.googleads.v3.errors.GoogleAdsFailure" }, {
"@type": 0, "data": [ { "errorCode": { "authorizationError":
Hello Roy,
Can you make sure that you have accepted the Terms and Conditions from the
account associated with your developer token? If you're still having an
issue, could you please share the email address used for the authentication
along with the MCC ID associated with the token? You could rep
hello
I have migrated from Google Ads API V0 to V1.
I am using the same google_ads_php.ini file but got this error
: *authorization_error: The developer must sign the terms of service. They
can be found here: ads.google.com/aw/apicenter*
My MCC id is *4123241990*
thanks
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