Re: how to accept "call and messaging ads terms" via api?

2023-06-20 Thread msgu...@gmail.com
it looks that the issue only happens on customer: 963-325-2678 this customer account settings is different from previous accounts. It has Call and messaging ads terms in account settings. On Tuesday, June 20, 2023 at 12:48:30 PM UTC-7 msgu...@gmail.com wrote: > I tried on UI, if I e

Re: how to accept "call and messaging ads terms" via api?

2023-06-20 Thread msgu...@gmail.com
I tried on UI, if I edit existing call asset, it ask me to accept Click-to-Call Terms. if I link existing one to new campaign, it works fine, but I cannot create new one or edit existing one. On Tuesday, June 20, 2023 at 12:45:04 PM UTC-7 msgu...@gmail.com wrote: > Hi Team, > >

Re: how to accept "call and messaging ads terms" via api?

2023-06-20 Thread msgu...@gmail.com
Hi Team, Could you reply me seriously? Basically, the call_reporting_enabled has been accepted at account level. But not sure why this error happens because only this customer has this issue. I was just wondering if there is something beyond call_reporting_enabled in API to accept "Click-to-Cal

Re: how to accept "Call and messaging ads terms" via API?

2023-06-08 Thread msgu...@gmail.com
Error "Message":"Customer consent for call recording Terms of Service is required to use CallAsset." On Thursday, June 8, 2023 at 5:00:29 PM UTC-7 msgu...@gmail.com wrote: > Hi team, > > I'm facing a tricky problem. > When customer create call ass

how to accept "Call and messaging ads terms" via API?

2023-06-08 Thread msgu...@gmail.com
Hi team, I'm facing a tricky problem. When customer create call asset via API, we get this error because customer didn't accept this term via account settings. How could customer accept it via API? our customer cannot login their google account UI directly. we must use API to operate it. Thanks,

Re: use location asset and call asset in pmax via api

2023-05-15 Thread msgu...@gmail.com
Considering call is supported. How about location? On Tuesday, May 9, 2023 at 1:22:32 AM UTC-7 Google Ads API Forum Advisor wrote: > Hi, > > Thanks for getting back to us. > > For *Asset-based extensions *( > *https://developers.google.com/google-ads/api/docs/extensions/assets/asset-extensions*

Re: use location asset and call asset in pmax via api

2023-05-08 Thread msgu...@gmail.com
if so, could I create call extension api on pmax? On Monday, May 8, 2023 at 6:29:50 AM UTC-7 Google Ads API Forum Advisor wrote: > Hi Guofu, > > Thanks for coming back with us with your inquiry. > > Please note that this feature is not yet supported in the *Google Ads API* as > per this *docume

Re: use location asset and call asset in pmax via api

2023-05-08 Thread msgu...@gmail.com
Really...But I did see call asset in UI when your create an call asset for pmax. I've created it successfully with my phone number. Do you mean it is impossible in API? Thanks, Guofu On Tuesday, May 2, 2023 at 10:25:54 AM UTC-7 Google Ads API Forum Advisor wrote: > Hi Guofu, > > Thanks for g

Re: use location asset and call asset in pmax via api

2023-05-01 Thread msgu...@gmail.com
Hi team, but on UI I can add phone number to pmax as call asset. Could you help me check which I should I use to do this work? Thanks, Guofu On Friday, April 28, 2023 at 5:49:27 AM UTC-7 Google Ads API Forum Advisor wrote: > Hi Guofu, > > Thank you for the reply. > > You may check this *docume

Where could I find code example about location asset?

2023-04-28 Thread msgu...@gmail.com
Where could I find code example of below document? https://developers.google.com/google-ads/api/docs/assets/location-assets#add-location-assets I'd like to use place Id in lcoation_set directly without link GMB or GMC accounts. Is it possible? Thanks, Guofu -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=

Re: use location asset and call asset in pmax via api

2023-04-28 Thread msgu...@gmail.com
Could you give me a clear answer. Could I link call asset and locationasset to pmax campagin if I didn't run out of resources. Thanks, Guofu On Thursday, April 27, 2023 at 2:26:45 PM UTC-7 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for coming back to us. I hope you are doing well

Re: use location asset and call asset in pmax via api

2023-04-27 Thread msgu...@gmail.com
Hey team, I means asset-based extension. Could I link them to pmax campaign? Thanks, Guofu On Thursday, April 27, 2023 at 5:34:06 AM UTC-7 Google Ads API Forum Advisor wrote: > Hello, > > Thanks for reaching out to the Google Ads API Team. > > Kindly note that Assets in a Performance max

use Location Asset and Call Asset in pmax via API

2023-04-27 Thread msgu...@gmail.com
Hi Team, Could you confirm that we can create and link location asset and call asset set to pmax *via API *as this doc: https://developers.google.com/google-ads/api/docs/assets/overview These asset, such as sitelink asset, call asset, location asset are not mentioned in pmax document. https:/

Re: how to appeal disapproved asset via api?

2023-04-27 Thread msgu...@gmail.com
Got it. Thank you On Thursday, April 27, 2023 at 12:12:46 AM UTC-7 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for returning to our team. > > Regarding your concern, please note that assets can be approved or > disapproved just like ads and keywords. Disapproved assets do not show a

Re: how to appeal disapproved asset via api?

2023-04-26 Thread msgu...@gmail.com
For example, you can see document here about ad/keyword appeal via policy exemption. https://developers.google.com/google-ads/api/docs/policy-exemption/overview I was just wondering how we do it for* pmax asse*t? On Wednesday, April 26, 2023 at 12:21:38 PM UTC-7 msgu...@gmail.com wrote: >

Re: how to appeal disapproved asset via api?

2023-04-26 Thread msgu...@gmail.com
Hi Team, I would like to know if there is any* API * available to appeal disapproved asset. Thanks, Guofu On Wednesday, April 26, 2023 at 4:04:10 AM UTC-7 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for reaching out to us. > > Kindly note that this channel and our team provide sup

How to appeal disapproved asset via API?

2023-04-25 Thread msgu...@gmail.com
Hi Team, I was just wondering if there is any api available for disapproved asset appeal. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message becaus

Re: TokenResponseException with StatusCode=Internal

2023-02-13 Thread msgu...@gmail.com
Hi team, we need a root cause analysis for this issue. I login the Google cloud platform console via 2-FA on 2022-02-12 19:21 UTC, and the *same *token started to work again. Please help us figure out the root cause. Thanks, Guofu On Monday, February 13, 2023 at 2:54:06 AM UTC-8 Google Ads API

TokenResponseException with StatusCode=Internal

2023-02-12 Thread msgu...@gmail.com
Hi team, We are hitting a token access issue suddenly. calling google ads hit this exception since UTC 2022-02-10. Does anyone know how to resolve it? [GetCustomers] ExternalServiceHelper.CallWithRetryAsync retry:0, b__0, Errors:["{\"Code\":\"UnknownError\",\"Property\":\"GetCustomers\",\"Messag

return RPC_DEADLINE_TOO_SHORT in 4 sec after sending Search request

2022-08-16 Thread msgu...@gmail.com
Hi team, our timeout is 240s, but recently we are seeing the RPC_DEADLINE_TOO_SHORT error randomly. Could you help us investigate it? ["{\"Code\":\"OperationAccessDeniedError\",\"Property\":\"Online-ProcessSearchTermMetricsAsync\",\"Message\":\"{\\n \\\"StatusCode\\\": 3,\\n \\\"Details\\\":

Re: RESOURCE_EXHAUSTED when calling search method

2022-08-02 Thread msgu...@gmail.com
Hi, Thank you for your reply, Could you explain more details to me? *The common cause of this error is when sending too many requests in a short period of time* How many requests in how short period could trigger this error? Thanks, Guofu On Monday, August 1, 2022 at 7:59:37 PM UTC-7 adsapi wrot

RESOURCE_EXHAUSTED when calling search method

2022-08-01 Thread msgu...@gmail.com
Hi team, >From the document, the search quota is 15K requests per user per day. But we are seeing random RESOURCE_EXHAUSTED throw from the report search calls. Could you help us take look if it is caused by a transient issue or if we really run out of quota but didn't be blocked somehow? timest

How to get other lanuage editorial error from API

2022-07-15 Thread msgu...@gmail.com
Hi team, we only could get English-version editorial error right now. How to find other version editorial error? -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You recei

ramdom UserPermissionDenied api error

2022-07-12 Thread msgu...@gmail.com
Hi team, we are seeing a lot of random UserPermissionDenied api error. could you help me check why it happened? here is some sample requests: [SchedulePullEo] [GoogleAds] [141682980] pull execution failed: {"Code":"InternalError","Property":"Online-CampaignPerformanceReport","Message":"[Online-Ca

Re: a lot of DeadlineExceeded error when pulling report recently

2022-06-22 Thread msgu...@gmail.com
I‘ve replied, did you receive it? Thanks, Guofu On Tuesday, June 21, 2022 at 7:46:22 PM UTC-7 adsapi wrote: > Hi, > > Thank you for reaching us out. I am Sherwin from Google Ads API support > team. I hope that you are doing well today. > > Moving forward to your concern, to help you find out wh

a lot of DeadlineExceeded error when pulling report recently

2022-06-21 Thread msgu...@gmail.com
Hi team, recently, we are seeing more and more DeadlineExceeded in our log since last month. Could you help us figure out the root cause? error looks like this: [GooglePull_AdStatus] ExternalServiceHelper.CallWithRetryAsync retry:0, b__0, Errors:["{\"Code\":\"UnknownError\",\"Property\":\"Goog

Re: ad extension is approved on Adword UI but it is disapproved from Google Ads API

2021-03-29 Thread msgu...@gmail.com
email sent On Sunday, March 28, 2021 at 11:57:10 PM UTC-7 msgu...@gmail.com wrote: > Sure. Thanks a lot > > On Sunday, March 28, 2021 at 7:54:37 PM UTC-7 adsapiforumadvisor wrote: > >> Hi, >> >> Could you please provide the requested details to this email alia

Re: ad extension is approved on Adword UI but it is disapproved from Google Ads API

2021-03-28 Thread msgu...@gmail.com
Sure. Thanks a lot On Sunday, March 28, 2021 at 7:54:37 PM UTC-7 adsapiforumadvisor wrote: > Hi, > > Could you please provide the requested details to this email alias > googleadsa...@google.com instead for privacy purposes? > > Regards, > [image: Google Logo] > Ernie John Blanca Tacata > Goog

Re: ad extension is approved on Adword UI but it is disapproved from Google Ads API

2021-03-26 Thread msgu...@gmail.com
Hi I haven't permission to reply privately or reply author On Tuesday, March 16, 2021 at 6:23:47 AM UTC-7 adsapiforumadvisor wrote: > Hello, > > Can you please provide us with the API request and response and a > screenshot of your UI that shows this ad extension? Please do using *reply > priva

Re: ad extension is approved on Adword UI but it is disapproved from Google Ads API

2021-03-15 Thread msgu...@gmail.com
gValue\": \"CUSTOMER_CONSENT_FOR_CALL_RECORDING_REQUIRED (see: https://support.google.com/adwords/answer/7412639)\" }"}] On Sunday, March 14, 2021 at 3:36:56 PM UTC-7 msgu...@gmail.com wrote: > Hi Folks, > > we have a report which is built by google API. > it shows s

ad extension is approved on Adword UI but it is disapproved from Google Ads API

2021-03-14 Thread msgu...@gmail.com
Hi Folks, we have a report which is built by google API. it shows some customers account have disapproved ad extension. When we login our management account to see if we can appeal it, they are approved status on AdWord UI. Could you help us to check why it happen? as example: Call - Customer_18

Re: how the policy exemption work for expandedtext ads/keyword?

2020-12-14 Thread msgu...@gmail.com
no update? On Monday, December 7, 2020 at 10:08:01 AM UTC-8 msgu...@gmail.com wrote: > Hi Team > > We are building an agency platform on top of google ads APIs. > But we are confusing about the policy exemption API. > I'd get some confirmation from you. >

how the policy exemption work for expandedtext ads/keyword?

2020-12-07 Thread msgu...@gmail.com
Hi Team We are building an agency platform on top of google ads APIs. But we are confusing about the policy exemption API. I'd get some confirmation from you. >From document: https://developers.google.com/google-ads/api/docs/policy-exemption/overview?hl=sv *Exemption requests allow you to automati

API couold send appeal as UI "appeal" button

2020-12-02 Thread msgu...@gmail.com
Hi Folks, Could you point me which ads API could send appeal requests for ads/keywords as UI "appeal" button? -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received

Re: unknown policy approval status

2020-10-27 Thread msgu...@gmail.com
resourceid: customers/5917459476/adGroupAds/98961931906~426920827624 customers/5917459476/adGroupAds/98961931906~426920827630 customers/5917459476/adGroupAds/98961931866~426920827621 On Tuesday, October 27, 2020 at 8:15:53 PM UTC-7 msgu...@gmail.com wrote: > But from Adwords UI, it

Re: unknown policy approval status

2020-10-27 Thread msgu...@gmail.com
But from Adwords UI, it is Disapproved status. On Tuesday, October 27, 2020 at 8:10:16 PM UTC-7 msgu...@gmail.com wrote: > Hi Folks, > > we are using google ads API v4, but we found that we get some policy > finding error from google, but the approval status is unknown. > May

unknown policy approval status

2020-10-27 Thread msgu...@gmail.com
Hi Folks, we are using google ads API v4, but we found that we get some policy finding error from google, but the approval status is unknown. May I resovle this problem by upgrading version to v5? Here is entity payload: PolicySummary:{ "PolicyTopicEntries": [ { "Topic": "ADDICTION_SERVICES", "

Re: how to appeal unverfied phone number policy error by google ads api v5?

2020-10-27 Thread msgu...@gmail.com
Gotcha.Thank you for your confirmation. It saved my life! On Tuesday, October 27, 2020 at 7:45:28 PM UTC-7 adsapiforumadvisor wrote: > Hi, > > Thank you for your follow up. > > I'm afraid that it is currently not possible via the Google Ads API to > appeal for extensions that triggered policy er

Re: how to appeal unverfied phone number policy error by google ads api v5?

2020-10-27 Thread msgu...@gmail.com
I want to get confirmation from you if it is impossible now for appealing call ad extension and location ad extension via API?  On Tuesday, October 27, 2020 at 1:01:48 AM UTC-7 msgu...@gmail.com wrote: > Hi Peter, > > Yes, but I find that we can appeal ad extension from Adword UI

Re: How to trigger policy finding error when I create call/location ad extension

2020-10-27 Thread msgu...@gmail.com
Hi Peter, we want to catch policy finding error when creating call adextension or location adextension. but I'm not sure if it is possble to throw policy finding error when we create call adextension. it always throw validation error, such as value too long. On Monday, October 26, 2020 at 8:19

Re: how to appeal unverfied phone number policy error by google ads api v5?

2020-10-27 Thread msgu...@gmail.com
Hi Peter, Yes, but I find that we can appeal ad extension from Adword UI actually. I want to get confirmation from you if it is impossible now for appealing call ad extension and location ad extension? On Monday, October 26, 2020 at 8:17:16 PM UTC-7 adsapiforumadvisor wrote: > Hi, > > Thank you

How to trigger policy finding error when I create call/location ad extension

2020-10-26 Thread msgu...@gmail.com
Hi folks, we are building a platform to serving ads on google. we need to handle the editorial policy and appeal. How to trigger a policy finding error during ad extension creation? we tried the wrong number/too long number/+1 900-614-9877, it always be validation error. (FeedItemValidationError)

how to appeal unverfied phone number policy error by google ads api v5?

2020-10-26 Thread msgu...@gmail.com
Hi folks, If user website provide the url is different from the phone in call ad extension. we will get disapproved ad extension error after 1 business day. How to appeal this error by google ads api v5? it looks appeal ad extension only could happen when we create ad extension. -- -- =~=~=~=~=

Re: how to migrate AdWords v201809 TrafficEstimatorService to api v5?

2020-09-24 Thread msgu...@gmail.com
Is it good for budget estimation? On Wednesday, September 23, 2020 at 11:06:38 AM UTC-7 adsapiforumadvisor wrote: > Hi Guofu, > > Thank you for the update. Have you checked Generate Forecast Metrics >

Re: how to migrate AdWords v201809 TrafficEstimatorService to api v5?

2020-09-22 Thread msgu...@gmail.com
Hi Bryan, How to get clicks and impressions estimation data from v5 related services? I checked them one by one. I didn't find useful service for my purposes. On Tuesday, September 22, 2020 at 8:50:45 AM UTC-7 adsapiforumadvisor wrote: > Hi Guofu, > > Thank you for reaching out to us. I see that

how to migrate AdWords v201809 TrafficEstimatorService to api v5?

2020-09-21 Thread msgu...@gmail.com
as title, we are looking for traffic estimator in api v5. Is there any similar entity in v5? -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message becau

May I appeal google call adextension?

2020-09-18 Thread msgu...@gmail.com
Hi folks, the expanded text ad and call ad extension may throw policy finding error. we can appeal expanded text ads but I'm not sure if we can appeal call ad extension by API Could you give me some example if it is possble? -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us o

How to create smart campaign through API

2020-09-03 Thread msgu...@gmail.com
I'm not sure if latest API has supported it -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWor

Api behavior change once we switch dll from

2020-08-13 Thread msgu...@gmail.com
HI folks, recently, we are going to upgrade our nuget package version from 2.9 to 4.0.0 but we hit some behavior change after change the version number in nuget.config. For exmaple, For this API: V2.Service.MutateAdGroupAdsAsync the inputs is: [{"UpdateMask":null,"PolicyValidationParameter":nul