Re: AuthorizationError.ACCESS_DENIED_FOR_ACCOUNT_TYPE on ManagedCustomerService

Hi, I'm also getting this error when I try to build the tree of the Google Ads accounts I have access to. >From the logs I can tell that for some reason the customerService (https://developers.google.com/adwords/api/docs/reference/v201809/CustomerService#getCustomers) is trying to get access

Re: UNEXPECTED_INTERNAL_API_ERROR when adding keywords to SharesetSet

issue. We started > encountering the same thing as of ~4pm EST yesterday. Reached out to email > support, no response yet. > > > On Wednesday, March 27, 2019 at 8:22:57 AM UTC-4, Stefano Fontana wrote: > > Howdy, > > Since a couple of days we've been getting &qu

Re: AuthorizationError.CUSTOMER_NOT_ACTIVE

d the world start to deactivate their account at >> the same period of time. >> >> Hopefully they will fix it in times. >> >> >> Le mardi 5 juin 2018 11:31:50 UTC+2, Stefano Fontana a écrit : >>> >>> Hi, >>> >>> O

Re: AuthorizationError.CUSTOMER_NOT_ACTIVE

Hi, Our AdWords Support Contact is looking into the issue. He said that it was deactivated manually by one of our account managers which I find very unlikely (yet possible), unfortunately there is no history for this kind of actions. Also we cannot set it back to active ourselves and are waiting

Re: AuthorizationError.CUSTOMER_NOT_ACTIVE

Thanks for you answer Milind, however in my previous message I specified that the MCC contains an account that is actively delivering ads so there clearly something wrong. Will provide logs privately. On Thursday, May 31, 2018 at 11:25:56 PM UTC+2, Milind Sankeshware (AdWords API Team) wrote: >

Re: AuthorizationError.CUSTOMER_NOT_ACTIVE

Same here, We get AuthorizationError.CUSTOMER_NOT_ACTIVE when trying to access a specific MCC via the API. This MCC contains 3 accounts, 2 are "paused" and another the other one is running (getting impressions/clicks). The error appeared for the first time around 20 hours ago (for us). Also whe

Re: Some of my servers can no longer authenticate to AdWords API

Solution is here https://github.com/googleads/googleads-python-lib/issues/261 On Friday, March 23, 2018 at 10:19:10 AM UTC+1, bl...@tomis.tech wrote: > > First of all, I have done this process many times and it works perfectly > on my local machine. > > I use OAuth to authenticate in for a new

Re: Accessing inactive AdWords Accounts

Thanks for the answer Milind. I have one last question that is: after the account is canceled and reactivated will be automatically canceled again? and if yes after how many days/months? Unlike the my first question that is answer by literally the first point in the blog post I believe there is

Accessing inactive AdWords Accounts

Context: http://googleadsdeveloper.blogspot.ch/2018/03/changes-to-inactive-adwords-accounts.html I understand that the policy will be enforced starting from March 26. However I still have a couple of questions regarding this matter: 1) I don't see any field indicating the account status here ht

Re: Cannot upload media bundle using API

Found the answer: https://support.google.com/adwords/answer/6335679?authuser=0&hl=en (Your HTML5 ad is modifying clickability, which is not supported) On Wednesday, December 13, 2017 at 4:43:36 PM UTC+1, Stefano Fontana wrote: > > Hi, > > I have an issue with the API. > Sin

Cannot upload media bundle using API

Hi, I have an issue with the API. Since yesterday I'm no longer able to upload media bundles. It's easily reproducible by executing the example on https://github.com/googleads/googleads-python-lib/blob/master/examples/adwords/v201710/misc/upload_media_bundle.py the error I get is "[OperationAcce

Re: Ad description: AdError.LINE_TOO_WIDE

Hello, Based on our experiements the length of the COUNTDOWN(.) function seems to be 8. However I couldn't find any official documentation stating that this is the length. Could you confirm whether 8 characters is always the calculated space (no matter the language being used)? Thanks O

Re: AverageCpv and AverageCpe returned as Micro instead of double

Thank you. Please note that the type returned by the Report Definition service is also "double" and not "micros". That should also be changed. Cheers, Stefano- On Friday, September 29, 2017 at 8:19:36 PM UTC+2, Shwetha Vastrad (AdWords API Team) wrote: > > Hi Stefano, > > Thanks for pointi

AverageCpv and AverageCpe returned as Micro instead of double

Hello AverageCpv and AverageCpe are returned in "micro" instead of double as stated in the documentation: https://developers.google.com/adwords/api/docs/appendix/reports/campaign-performance-report#averagecpv Why is the type "Double" and not "MoneY" as in averageCpm and all the other metrics re

Cannot process batch jobs

Since 1 hour I am not able to complete any batch jobs Example id: 570369758, 570737388 I only have few operations: ADD: AdGroupAd: 4 - AdGroupCriterion: 23 - AdGroup: 1 SET: AdGroup: 1 REMOVE: AdGroupAd: 2 Can you please have a look? Usually cancelling and retrying was working but now even tha

BatchJob does not return all operations performed

Perhaps related to https://groups.google.com/forum/#!topic/adwords-api/G2Eld0949P4;noredirect=true Since this morning I've noticed that some of my uploads are failing because the BatchJob does not return all the AdGroups that are created. It's actually a test creating 5001 AdGroups, 5001 AdGrou

Re: BatchJobService returning inconsistent job results

It also happens when submitting a batch that contains operations that cause violations. The worst part is that not even the good ones go through and good ads are not created. Please have a look at this, asap :( On Friday, May 5, 2017 at 10:48:33 AM UTC+2, Dorian Kind wrote: > > Hi all, > > star

Re: BatchJobService returning inconsistent job results

Same here. Job ID 491139160 It seems that the problem arises when you use temporary IDs (i.e. creating adgroups and ads in the same batch job) . On Friday, May 5, 2017 at 10:51:09 AM UTC+2, Dorian Kind wrote: > > Seems to be the same issue that was reported here: > https://groups.google.com/for

Re: BatchJobService taking too long since yesterday?

Hello Shwetha, Thank you for looking into it. I'm noticing other slow jobs though. Example: JobId 438029657 (add/remove 54 Ads) JobId 438145065 (add 2 Ads) The same happens for other operation types as well. Both jobs were taking more than than 2 minutes to complete (even a small percentage

Re: BatchJobService taking too long since yesterday?

post. <https://lh3.googleusercontent.com/-PXE-Cdl3Suw/WIWhZ_E9qnI/AvA/qlC5RG4d3Tg4R5SeaPMnIkEGoxr8eKHwACLcB/s1600/Screen%2BShot%2B2017-01-23%2Bat%2B07.22.19.png> Cheers, Stefano- On Monday, January 23, 2017 at 7:16:00 AM UTC+1, Stefano Fontana wrote: > > Hello Swetha, > &

Re: BatchJobService taking too long since yesterday?

Hello Swetha, We are experiencing the same here. Some jobs Ids are: 437684280 437574575 437670102 437670783 On Wednesday, January 18, 2017 at 8:09:27 PM UTC+1, Shwetha Vastrad (AdWords API Team) wrote: > > Hi MG, > > Thanks for letting us know. If you see batch jobs taking unusually longer > to

Report linked accounts

Hello, Is it possible to fetch the list of linked accounts? -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on

Clarification about AdParamService Documentation

I am a bit confused by the documentation here https://developers.google.com/adwords/api/docs/reference/v201609/AdParamService It says: """ default-value specifies the string to display if one of the following conditions is true: • The parameter has not been set. • The parameter's insertion text

Re: Batch job service is not efficient, stucked

See this issue https://github.com/googleads/googleads-python-lib/issues/118 On Tuesday, September 27, 2016 at 8:10:05 PM UTC+2, Vishal Vinayak (Adwords API Team) wrote: > > Hi Mike, > > The advantage of batch jobs is in the fact that you can group many > operations of various kinds into a single

Re: batch-jobs taking too long or hanging indefinetely

gt;>>> would help immensely. >>>>>> >>>>>> I will post here when I have anything to report about this. >>>>>> >>>>>> Regards, >>>>>> Mike, AdWords API Team >>>>>> >>>>&g

Re: batch-jobs taking too long or hanging indefinetely

> individual one, but please keep reports coming if you are still running > into this issue especially frequently or run into any other performance > issues with this service. > > Regards, > Mike, AdWords API Team > > On Tuesday, May 17, 2016 at 11:28:34 AM UTC-

Re: Unexpected biddingStrategy configuration return type

Hello Shwetha, Yes, the problem is exactly the OrderedDict being returned. Here it says it's a list https://developers.google.com/adwords/api/docs/reference/v201605/AdGroupService.BiddingStrategyConfiguration#bids So one of the two must be wrong. Which one is it? :) Best, Stefano- On Wed

Re: BatchJob Cancelled Unknown / Internal Error

Hi, Same here. Retrying the job doesn't help. Sending each type of operation in a separate job *works* though. I digged a bit more by mixing the different types of operations and I found that creating a batch job with with these two operations always makes the batchjob fail (in my particular c

Re: batch-jobs taking too long or hanging indefinetely

ther users. Please be aware that we will not be able > to get this time down to guarantee an immediate start for your job, but > these reports have helped us identify a case that needs improvement. > > Regards, > Mike, AdWords API Team > > On Tuesday, May 3, 2016 at 11:06:44 A

Re: batch-jobs taking too long or hanging indefinetely

FWIW today I'm not getting any slowjobs. On Tuesday, May 3, 2016 at 3:38:38 PM UTC+2, Michael Cloonan (AdWords API Team) wrote: > > Hello, > > A few people responded with information, which I have forwarded to our > engineering team to investigate more thoroughly. I will let you know when I > h

Re: BatchJob v201603 very slow

ny > operations at once and the API will automatically handle retrying and rate > limiting logic for you. If you are sending many operations, you should > expect that it may take a significant amount of time. > > Regards, > Mike, AdWords API Team > > On Monday, May 2, 2016

Re: BatchJob v201603 very slow

UTC+2, Stefano Fontana wrote: > > Hello Umesh, > > The ClientTermsError appears in the log because suds it's also printing > the wsdl. > I don't think that's the culprit for the extremely slow jobs. I double > check my account just to be sure. > Moreover these jobs

Re: BatchJob v201603 very slow

Hello Umesh, The ClientTermsError appears in the log because suds it's also printing the wsdl. I don't think that's the culprit for the extremely slow jobs. I double check my account just to be sure. Moreover these jobs do terminate sometimes. Looking forward to solving this problem asap. S-

Re: batch-jobs taking too long or hanging indefinetely

form side. > > On Monday, 2 May 2016 15:42:53 UTC+2, Stefano Fontana wrote: >> >> Hello, >> >> I'm experiencing the same so after a while I cancel the job and retry >> which is working "fine" for now. >> (Tip: just wait for the job's

Re: batch-jobs taking too long or hanging indefinetely

Hello, I'm experiencing the same so after a while I cancel the job and retry which is working "fine" for now. (Tip: just wait for the job's status to be "CANCELING" and not "CANCELED" because that also takes ages!). Of course this is just a stopgap solution...waiting a couple of minutes for 2

Re: BatchJob v201603 very slow

I've sent the logs privately, let me know what I can do. On Tuesday, April 5, 2016 at 4:09:01 PM UTC+2, Yin Niu wrote: > > Hi Stefano, > > Could please send your SOAP logs to us by *Reply privately to author*? > > Thanks, > Yin, AdWords API Team. > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

BatchJob v201603 very slow

Hello, Same as in https://groups.google.com/forum/#!newtopic/adwords-api/adwords-api/1zv1-t0YZDY my batch job are sometimes extremely slow. For example https://batch-job-download-prod-ebe9b43.storage.googleapis.com/109310708/38018871.results.xml?GoogleAccessId=926043054183-rbu1gkdushnqrfcf47

Attaching a non existing boomuserlist::xxx to an AdGroup

Hello, I'm trying to add an audience to an AdGroup. I see that it's possible to add an non existing audience with the following operation: operation = {'operator': 'ADD', 'operand':{ 'xsi_type': 'BiddableAdGroupCriterion', 'adGroupId': 24076441286, 'criterionUse': 'BIDDABLE', 'crite

Re: Issues with ManagedCustomerService, field CanManageClients

Same here both with 201502 and 201506!! On Thursday, September 3, 2015 at 3:50:52 PM UTC+2, Gabriel Abadi wrote: > > We are making a request to the managedcustomerservice like this: > > http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsd=" > http://www.w3.org/2001/XMLSchema"; xmlns:xsi=" > http: