Re: Bug? existing_count wrong when adding Responsive Search Ads

2022-04-05 Thread GregT
Hi, Anash. I just ran our automated test that tests it, and it is getting the same result. If we try to add more than 3 responsive search ads to an empty ad group in one call, we get an error for ad numbers 4 and greater (which is correct), but the error message still has "existing_count: 3" (p

Re: Bug? existing_count wrong when adding Responsive Search Ads

2022-03-31 Thread GregT
Hi, Ernie. Hans provided some logs, and you had replied privately Feb 2 about raising this for further investigation with the rest of your team. Is there any update on this? It would be really nice to have this fixed. Thanks, Greg On Wednesday, February 2, 2022 at 3:38:06 AM UTC-6 adsapi wrot

Re: Search Term View for shopping campaigns

2022-03-08 Thread GregT
Thanks for the quick response, Mike. That's odd reasoning to me. When someone searches on Google, Google shows a specific product from the advertiser in the shopping search results. I don't really see how it's an antipattern to show that that product's ad was served for that search query, any

Re: Search Term View for shopping campaigns

2022-03-08 Thread GregT
Greg On Tuesday, March 8, 2022 at 11:10:49 AM UTC-6 GregT wrote: > Hi, > > We've been upgrading to the Google Ads API as well and have run into the > same issue. In the AdWords API, running the SEARCH_QUERY_PERFORMANCE_REPORT > and asking for fields like Todd mentioned would

Re: Search Term View for shopping campaigns

2022-03-08 Thread GregT
Hi, We've been upgrading to the Google Ads API as well and have run into the same issue. In the AdWords API, running the SEARCH_QUERY_PERFORMANCE_REPORT and asking for fields like Todd mentioned would return data for shopping campaigns, with the KeywordTextMatchingQuery field returning info abo

Re: Bug? existing_count wrong when adding Responsive Search Ads

2022-02-01 Thread GregT
Hi, Jakeia. I work with Hans, but he's in a time zone where he won't see this still for a while, so I thought I'd respond. As Hans was indicating, this is not about App ads, but Responsive Search Ads. To give an example that is working correctly: if you take an empty ad group and try to add

AdWords API and new fields

2019-07-11 Thread GregT
Hi, It was announced a good while ago that no new features would be added to the [old] AdWords API, as everything new going forward would be added only to the [new] Google Ads API. However, now that GAAPI has gone back to beta and Google's recommendation is to use AWAPI in production, will the

Re: Local Campaigns

2019-01-04 Thread GregT
Hi, I've emailed you privately with a screenshot and the CID. Thanks, Greg On Friday, January 4, 2019 at 4:22:04 PM UTC-6, Milind Sankeshware (AdWords API Team) wrote: > > Hi Greg, > > Please refer to this >

Re: Local Campaigns

2019-01-04 Thread GregT
Hi, Milind. We also don't seem to get any campaigns that are of the Local campaign type returned in the Campaign Performance Report in v201809. Is this campaign type supported? If not, is it supported in the new Google Ads API yet? Thanks, Greg On Thursday, December 27, 2018 at 3:03:44 PM UTC-

Re: Empty value for "Device" field in report response

2018-11-09 Thread GregT
We also are running into this starting yesterday with campaign and criteria performance reports. It appears, though, that these are really corresponding to the new TV device type, based on the fact that at the same time, we suddenly started getting "ConnectedTv" back as a campaign Platform crit

Re: Update the status of a CrmBasedUserList from Closed to Open

2018-10-26 Thread GregT
lob/master/README.md#logging> > on > how to do so. > > Regards, > Dannison > AdWords API Team > > On Wednesday, October 24, 2018 at 11:23:20 PM UTC+8, GregT wrote: >> >> Hi, Dannison. >> >> For our situation, there's not much to show in the

Re: Update the status of a CrmBasedUserList from Closed to Open

2018-10-24 Thread GregT
Hi, Dannison. For our situation, there's not much to show in the way of SOAP logs. The issue is that in our test account, all remarketing audiences get closed quickly, making them unusable in tests (if you try to add them to an ad group, you get a CriterionError.CANNOT_ADD_CLOSED_USER_LIST erro

Re: Update the status of a CrmBasedUserList from Closed to Open

2018-10-23 Thread GregT
Just wanted to chime in that this kind of thing is affecting us in our test account as well. We've had audiences that we manually created years ago that have remained open all this time. In our automated tests, we download all audiences, expect to find some, and then use them to create ad group

Re: Policy violations - v201710 vs 201706

2018-07-27 Thread GregT
sign your application such that you can test and verify for minimal > PolicyViolationErrors against test accounts, and be able to specify > additional policies as runtime-configurable. > > Cheers > Anash P. Oommen, > AdWords API Advisor. > > On Friday, July 27, 2018 at 12:24:14 PM UTC-

Re: Policy violations - v201710 vs 201706

2018-07-27 Thread GregT
; <https://support.google.com/adspolicy/answer/6021546#048>. > > Cheers, > Josh, AdWords API Team > > On Thursday, July 26, 2018 at 11:13:27 AM UTC-4, Josh Radcliff (AdWords > API Team) wrote: >> >> Hi Greg, >> >> Sorry for the delay. I've gath

Re: Policy violations - v201710 vs 201706

2018-07-24 Thread GregT
x27;ve passed > this on to the policy expert on the engineering team and will let you know > as soon as I have an update. > > Cheers, > Josh, AdWords API Team > > On Tuesday, July 3, 2018 at 11:20:56 AM UTC-4, GregT wrote: >> >> I just wanted to mention that we

Re: Policy violations - v201710 vs 201706

2018-07-03 Thread GregT
I just wanted to mention that we're experiencing something similar moving to v201806 and trying to test that things are working. We have tests where some should be exemptable ad text and some not exemptable, to make sure we handle things correctly. At this point, the only thing we can get to tr

Re: Ids and mutating ads

2018-06-13 Thread GregT
> Cheers > Anash P. Oommen, > AdWords API Advisor. > > On Tuesday, June 12, 2018 at 2:53:15 PM UTC-4, GregT wrote: >> >> Okay - sorry for the confusion, Anash. I think my confusion came from how >> we would need an ad group id to identify AdGroupAds uniquely if a

Re: Ids and mutating ads

2018-06-12 Thread GregT
associates an AdGroup and an Ad. A typical example where you > might see AdId getting reused across AdGroups is when using is shared Ads. > > Cheers > Anash > > On Tuesday, June 12, 2018 at 1:01:24 PM UTC-4, GregT wrote: >> >> Hi Anash. >> >> Thanks for

Re: Ids and mutating ads

2018-06-12 Thread GregT
GroupAdService.get, use (adGroupid, adId) as a unique ID > for querying purposes. > 2. When using AdService.mutate, use adId as a unique ID for updating the > ad. > > Hope this helps? > > Cheers > Anash P. Oommen, > AdWords API Advisor. > > On Tuesday, June 12,

Ids and mutating ads

2018-06-11 Thread GregT
Hi, I saw that in the recent v201806 release of the API, there is now the ability to mutate ads. This would make some things simpler for us where we're currently doing removal and adds to accomplish the same thing, so it'd be nice to use it. However, I'm a little hesitant, because something se

Re: BatchJobService not returning downloadUrl

2018-06-01 Thread GregT
Thanks for the update, Mike. As I posted earlier, we were having around 1,000 jobs a day have this issue. Looks like for the past day or two, we haven't had any, so it's looking good. Thanks, Greg On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan (AdWords API Team) wrote: > > Hello

Re: BatchJobService not returning downloadUrl

2018-05-25 Thread GregT
I've also been having the same type of issue. I emailed API support directly yesterday. We've been having around a thousand or so jobs per day the past few days with this type of issue (the status showing as DONE, but there is no download URL to be able to get the results). Here are a handful

Re: AdNetworkType1 = mixed

2018-05-24 Thread GregT
Hi, Thanet. We are seeing this come down for some API reports for some clients for AdNetworkType1, and we have no idea what it means and how we should classify these clicks. Could you please more specifically say what feature these kind of clicks represent? Thanks, Greg On Thursday, May 24, 2

Re: How to check conversion which are imported from GA

2017-11-08 Thread GregT
Hi, Swetha. I work with Eric. Generally, the problem is that most of our clients and potential clients have a fair number of conversion trackers in their accounts tracking lots of various things, and we spend a fair amount of time with them to make sure that we're optimizing for the performanc

Re: Abnormally high number of cancelled/failed batch jobs

2017-08-15 Thread GregT
ted to the same cause as Greg's issue? >>>>>> >>>>>> Kind regards, >>>>>> Jordan >>>>>> >>>>>> On Wednesday, March 1, 2017 at 7:20:33 PM UTC, Nadine Sundquist >>>>>> (AdWords API Team)

Re: creating shopping partitions in batch jobs

2017-07-13 Thread GregT
:01:29 AM UTC-5, Thanet Knack Praneenararat (AdWords API Team) wrote: > > Hello Greg, > > Thank you very much for your valuable feedback. > I'll pass this to engineering. > > Best, > Thanet, AdWords API Team > > On Thursday, July 13, 2017 at 8:29:25 AM UTC+9, Gr

creating shopping partitions in batch jobs

2017-07-12 Thread GregT
Hi, I read the following in the v201702 release notes of the API: "BatchJobService in all versions of the AdWords API now supports AdGroupCriterionOperations that modify shopping ProductPartitions." Since: 1 - We had been sending AdGroupCriterionOperations in batch jobs to modify only the bid

Re: Abnormally high number of cancelled/failed batch jobs

2017-03-01 Thread GregT
ot). I'm pulling in a few >> more people here to take a look to help me solve this mystery. I'll get >> back to you when we've made a bit more progress on this. >> >> Best, >> Nadine, AdWords API Team >> >> On Tuesday, February 28, 2017

Re: Abnormally high number of cancelled/failed batch jobs

2017-02-28 Thread GregT
Hi, Peter. We don't actually log the SOAP for these because the SOAP calls themselves aren't failing -- it's just that the status of the jobs are eventually getting returned as cancelled. As mentioned in the original post, some have no processing or other errors at all - just the status cancell

Abnormally high number of cancelled/failed batch jobs

2017-02-27 Thread GregT
Hi, The past few days, we've had an abnormally high number of failed or cancelled jobs. Most days, we might have one or two, but we've had hundreds of them over the past few days, and it appears to be getting worse. We don't implement any kind of batch job cancelling, so we have not cancelled

Re: conversion segmentation in shopping performance report

2016-09-02 Thread GregT
Hi, Anthony. Thanks for the update. I'd like to ask that you guys reconsider it for a future version of the API. While converted clicks are no longer supported by Google, the other field I mentioned is still an issue -- namely, unlike pretty much every other performance report, you cannot segm

Re: API Errors Suddenly Occuring (InternalApiError.UNEXPECTED_INTERNAL_API_ERROR) (ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND)

2016-08-24 Thread GregT
We are seeing the same kind of thing. It is taking a large number of retries to get any calls to work. Thanks, Greg On Wednesday, August 24, 2016 at 4:38:29 PM UTC-5, Mark Rogoyski wrote: > > Starting at around 14:14 PDT, we started getting an unusually high error > rate using the API (Using v2

Re: large number of cancelled batch jobs

2016-08-10 Thread GregT
Roughly 25% of yesterday's batch jobs, and roughly 40% of today's batch jobs (so far) have ended up CANCELED instead of DONE. We'd love any help we can get on this. Thanks, Greg On Tuesday, August 9, 2016 at 4:53:02 PM UTC-5, GregT wrote: > > Hi, > > We released to

large number of cancelled batch jobs

2016-08-09 Thread GregT
Hi, We released to production our upgrade from v201601 to v201605 last night, which forced us to move off the old MutateJobService and to the new BatchJobService for bulk operations. Since releasing last night, we've had over 400 jobs that have ended up with a status of CANCELED, even though we

Re: BatchJobService recommendations

2016-08-04 Thread GregT
Ok, thanks for the response, Vishal. On Tuesday, August 2, 2016 at 3:58:55 PM UTC-5, Vishal Vinayak (Adwords API Team) wrote: > > Hi Greg, > > 1) An AdWords account has a hard limit of 1 GB of uploaded operations > across all of its batch jobs. I would recommend trying ~500K at a time > using

BatchJobService recommendations

2016-08-02 Thread GregT
Hi, We've been using the MutateJobService (and its precursor) successfully for years, and have to update to the BatchJobService as the last version that supports MutateJobService is sunsetting soon. I have a couple questions regarding this: 1 - On the official blog, one of the benefits listed

Re: documentation for types on some reporting fields appears incorrect

2016-03-07 Thread GregT
apologize for the inconvenience. > > Regards, > Mike, AdWords API Team > > On Thursday, March 3, 2016 at 6:32:39 PM UTC-5, GregT wrote: >> >> Hi, Mike. >> >> Have you received any info about these fields? >> >> Additionally, we have found a couple mor

Re: documentation for types on some reporting fields appears incorrect

2016-03-03 Thread GregT
et in contact with the engineering team to clarify and hopefully update > either the report rendering or the documentation so the two match. > > Regards, > Mike, AdWords API Team > > On Wednesday, February 24, 2016 at 12:36:34 PM UTC-5, GregT wrote: >> >> Hi, >>

Re: conversion segmentation in shopping performance report

2016-03-02 Thread GregT
Thank you! On Wednesday, March 2, 2016 at 3:36:15 PM UTC-6, Anthony Madrigal wrote: > > Hey Greg, > > I passed this request to our team. I will let you know if there are any > updates regarding this. > > Cheers, > Anthony > AdWords API Team > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

conversion segmentation in shopping performance report

2016-03-02 Thread GregT
Hi, In v201509, the shopping performance report got columns added to allow segmentation by conversion types like almost all the other performance reports (i.e. the ConversionTrackerId, ConversionTypeName, and ConversionCategoryName fields). This is great, but one thing that's causing us probl

documentation for types on some reporting fields appears incorrect

2016-02-24 Thread GregT
Hi, We're upgrading from v201506 of the API, and because of the RMF, we need to be able to display all the newly available metrics columns for the reports that our end users see. Some of the metrics added to the reports since v201506 appear to be documented incorrectly, with the types in the d

Re: ConversionRate column now returned a decimal and not %?

2016-02-12 Thread GregT
We have noticed the same thing. In addition, the CostPerConvertedClick column (which is supposed to be Money, i.e. micros) has changed as well. It used to be like any other Money column, returning micros like 75058, but now we're seeing things like 0.0 and "750,580,000.0", causing us pars

Re: missing audience in AdwordsUserListService.get()

2016-02-09 Thread GregT
UTC-6, GregT wrote: > > Thanks for responding, Anthony. I've responded privately. > > Thanks, > Greg > > On Tuesday, February 9, 2016 at 9:18:34 AM UTC-6, Anthony Madrigal wrote: >> >> Hi Greg, >> >> Could you please provide me with either the SOAP req

Re: missing audience in AdwordsUserListService.get()

2016-02-09 Thread GregT
Thanks for responding, Anthony. I've responded privately. Thanks, Greg On Tuesday, February 9, 2016 at 9:18:34 AM UTC-6, Anthony Madrigal wrote: > > Hi Greg, > > Could you please provide me with either the SOAP request you made or your > client customer Id and the Id of the audience that is miss

missing audience in AdwordsUserListService.get()

2016-02-08 Thread GregT
Hi, We have a client account where one of our account reps has manually created an audience by uploading a client-supplied email list (in the AdWords UI, it shows as a "Customer list (List upload)" type of audience). When we use the AdwordsUserListService.get() call to retrieve all audiences fo

Re: DESTINATION_URL_REPORT erroneously returning empty reports

2015-09-04 Thread GregT
hanks for sending over the logs to Umesh. I confirmed that I can't get >> back data from the FINAL_URL_REPORT for Shopping campaigns either. I've >> reported this issue and will get back to you as soon as I have more >> information. >> >> Thanks, >>

Re: DESTINATION_URL_REPORT erroneously returning empty reports

2015-09-02 Thread GregT
I've replied privately with the logs of a call from this morning. Thanks! Greg On Wednesday, September 2, 2015 at 9:51:34 AM UTC-5, Umesh Dengale wrote: > > Hi Greg, > > Could you provide the SOAP XML request and response logs and the customer > id for FINAL_URL_REPORT? Just click *Reply private

Re: DESTINATION_URL_REPORT erroneously returning empty reports

2015-09-01 Thread GregT
Hi again, Umesh. I saw the announcement today regarding the FINAL_URL_REPORT being available now, and gave it a shot with one of our shopping campaigns, asking for data for last month (which has plenty of data and should presumably be with final URLs). Unfortunately, it (like the destination U

Re: DESTINATION_URL_REPORT erroneously returning empty reports

2015-08-06 Thread GregT
Hi, Umesh. I just sent you an email with an example request. Thanks, Greg On Thursday, August 6, 2015 at 1:08:25 PM UTC-5, Umesh Dengale wrote: > > Hi Greg, > > Could you provide HTTP request for the report definition and their > customer ID? Just click *Reply privately to author* in the forum

Re: DESTINATION_URL_REPORT erroneously returning empty reports

2015-07-31 Thread GregT
aigns. Thanks again, Greg On Thursday, July 30, 2015 at 5:15:12 PM UTC-5, GregT wrote: > > Hi, Umesh. > > I just wanted to throw out a request for the upcoming FINAL_URL_REPORT. > The DESTINATION_URL_REPORT returns an empty string for the destination URL > for shopping campaigns (ma

Re: DESTINATION_URL_REPORT erroneously returning empty reports

2015-07-30 Thread GregT
Hi, Umesh. I just wanted to throw out a request for the upcoming FINAL_URL_REPORT. The DESTINATION_URL_REPORT returns an empty string for the destination URL for shopping campaigns (making the report useless for them). It would be immensely helpful if the FINAL_URL_REPORT worked appropriately

Re: Negative Keywords not contained in Keyword Performance Report, unless using IsNegative predicate

2015-07-21 Thread GregT
Hi, Josh. We were also hit by this, as we use reports like this to download structure, and it unfortunately has caused us a lot of trouble due to our system thinking that all of the negative keywords in all our clients' campaigns were gone. I just want to point out for the future that changing

Re: Reporting - Data for Removed artifacts

2015-05-04 Thread GregT
pril 20, 2015 at 5:41:28 PM UTC+3, GregT wrote: >> >> Danial, just to clarify when you said: >> >> "Reporting filters out removed entries for the level of the report only. >> So, account level report will return stats for all objects (and you can't >> ac

Re: Reporting - Data for Removed artifacts

2015-04-20 Thread GregT
Danial, just to clarify when you said: "Reporting filters out removed entries for the level of the report only. So, account level report will return stats for all objects (and you can't actually add CampaignStatus predicate while requesting it)." Does this mean, for instance, with a criteria pe

Re: intermittent failures in audience performance report

2015-02-04 Thread GregT
n issue at our end rather than a sunset. Apologies for any issues this may > have caused you. > > Cheers, > Anash P. Oommen, > AdWords API Advisor. > > On Monday, February 2, 2015 at 11:03:21 PM UTC+5:30, GregT wrote: >> >> Anash, >> >> It looks like it

Re: intermittent failures in audience performance report

2015-02-02 Thread GregT
2 PM UTC+5:30, Anash P. Oommen > (AdWords API Team) wrote: >> >> Hi Greg, >> >> I'll take a look, but meanwhile, please continue making API calls after >> excluding the IsRestrict column. >> >> Cheers, >> Anash P. Oommen, >> AdWords API Advi

Re: intermittent failures in audience performance report

2015-01-21 Thread GregT
from Google please look into this? It's causing a number of issues for us. Thanks in advance, Greg On Tuesday, January 20, 2015 at 6:27:07 PM UTC-6, GregT wrote: > > Today, in the process that uses this report extensively for a number of > clients, it looks like all the calls f

Re: intermittent failures in audience performance report

2015-01-20 Thread GregT
Today, in the process that uses this report extensively for a number of clients, it looks like all the calls failed. FYI, Greg On Tuesday, January 20, 2015 at 11:53:27 AM UTC-6, GregT wrote: > > Hi, > > Starting on January 15th, we've been getting intermittent failures wh

intermittent failures in audience performance report

2015-01-20 Thread GregT
Hi, Starting on January 15th, we've been getting intermittent failures when running the audience performance report, complaining about the IsRestrict field included in the list of fields to download. The same code has worked for many months, and is now failing roughly 1/7 of the time (e.g. on

Re: DestionationUrl empty in search query performance report for shopping campaigns

2014-11-13 Thread GregT
ave a better understanding of your use case. > > Thanks, > Josh, AdWords API Team > > On Monday, October 27, 2014 5:24:03 PM UTC-4, Josh Radcliff (AdWords API > Team) wrote: >> >> Hi Greg, >> >> I don't have any updates just yet, but I'll post here

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-11-07 Thread GregT
s, but I'm glad we can set them now. Thanks again to Anash for the help, Greg On Monday, October 27, 2014 12:46:16 PM UTC-5, GregT wrote: > > Hi, Anash. > > Any news on this? > > Thanks, > Greg > > On Monday, October 20, 2014 4:01:18 PM UTC-5, GregT wrote: >

Re: label id uniqueness

2014-10-29 Thread GregT
Great - thanks, Danial. On Wednesday, October 29, 2014 4:25:04 AM UTC-5, Danial Klimkin wrote: > > Hello Greg, > > > Label IDs are globally unique. > > > -Danial, AdWords API Team. > > > On Tuesday, October 21, 2014 10:36:35 PM UTC+3, GregT wrote: >>

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-10-27 Thread GregT
Hi, Anash. Any news on this? Thanks, Greg On Monday, October 20, 2014 4:01:18 PM UTC-5, GregT wrote: > > Hi, Anash. > > I switched over to the new v201409 API that was just recently released, > using the latest Java API library. It still doesn't work. It now gives a &g

Re: DestionationUrl empty in search query performance report for shopping campaigns

2014-10-27 Thread GregT
he shopping and reporting teams > to see if this is intended behavior. I'll post back once I have more info. > > Thanks, > Josh, AdWords API Team > > On Thursday, October 16, 2014 6:09:29 PM UTC-4, GregT wrote: >> >> Hi, >> >> One of the things we want to u

label id uniqueness

2014-10-21 Thread GregT
Hi, The "Working with Objects" (https://developers.google.com/adwords/api/docs/guides/working-with-objects) page doesn't mention Label Ids, which isn't surprising, as they were added relatively recently to the API. Are these ids unique globally, or just within an account? Thanks in advance

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-10-20 Thread GregT
te: > > Hi Greg, > > I've been told that this will work from the next API version onwards, > since we had to expose new exception types for this change, and that would > require us to break the wsdls already published for previous versions. > > Cheers, >

DestionationUrl empty in search query performance report for shopping campaigns

2014-10-16 Thread GregT
Hi, One of the things we want to use in the search query performance report with shopping campaigns is the DestinationUrl field. However, for shopping campaigns, this is always coming back empty (it's filled in for rows from search campaigns). Is this a bug or intended behavior? Thanks in a

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-10-08 Thread GregT
uld > require us to break the wsdls already published for previous versions. > > Cheers, > Anash > > On Tuesday, October 7, 2014 7:07:18 PM UTC-4, GregT wrote: >> >> Hi again, Anash. >> >> It's been another couple weeks, and still the exact same err

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-10-07 Thread GregT
07:48 PM UTC-5, GregT wrote: > > Hi, Anash. > > Just tried again right now, and still failing with the exact same error. > Here's the SOAP log: > > http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsd=" > http://www.w3.org/2001/XMLSchema"; xmlns:

keyword match type in search query performance report

2014-10-02 Thread GregT
Hi, I'd just like to request that a field available in the search terms report in the AdWords UI be added to the corresponding search query performance report in the API. The UI has a column for the keyword, as does the API report, but the UI includes match type in that (i.e. it will put the t

Re: Is the 'Low Search Volume' label available via the API?

2014-09-30 Thread GregT
Hi, Ray. Just wanted to followup again and ask if you can specify what the RARELY_SERVED status actually indicates, particularly in terms of what is displayed in the AdWords UI? Thanks, Greg On Monday, September 15, 2014 12:14:21 PM UTC-5, GregT wrote: > > Thanks for the quick respons

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-09-24 Thread GregT
Cheers, > Anash P. Oommen, > AdWords API Advisor. > > On Tuesday, September 23, 2014 12:10:44 PM UTC-4, GregT wrote: >> >> Hi again, Anash. >> >> It's been another week (so, two weeks after you said to let you know if >> the issue still happens after a fe

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-09-23 Thread GregT
12:07:10 PM UTC-5, GregT wrote: > > Hi, Anash. > > It's been a week since your post, and we are still getting the same error > as we originally did. Has it just not gone live yet, or is it possible > that the intended fix did not actually fix it? > > Thanks, > Greg

Re: OPERATION_NOT_PERMITTED_FOR_REMOVED_ENTITY Bug?

2014-09-18 Thread GregT
Anash, thanks for looking into that! Oliver & Mariusz, I can't speak for David, but for us, the problem occurs when the user uses the AdWords UI to delete ad groups outside our system. If our system does the deletion, we do rename them before they're deleted (part of the rename includes a time

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-09-17 Thread GregT
pi/adwords/cm/v201402";> > > [OperationAccessDenied.OPERATION_NOT_PERMITTED_FOR_CAMPAIGN_TYPE @ > operations[0].operand.userStatus; trigger:'SHOPPING'] > ApiException > http://www.w3.org/2001/XMLSchema-instance"; > xsi:type="OperationAccessDenied"> >

Re: OPERATION_NOT_PERMITTED_FOR_REMOVED_ENTITY Bug?

2014-09-15 Thread GregT
David, it sounds like you do something extremely similar to us. For a workaround, what we've had to do ever since we upgraded to v201406 is leave a small portion of our code at v201402 to just handle this scenario. I.e. all our code is using v201406, except when we run into a case where we wan

Re: Is the 'Low Search Volume' label available via the API?

2014-09-15 Thread GregT
ystemServiceStatus.RARELY_SERVED status yet. > > Thanks, > > Ray > > On Monday, September 15, 2014 1:03:28 PM UTC-4, GregT wrote: >> >> Hi, Ray. >> >> Did you have any luck with details on what this RARELY_SERVED status >> actually means in terms of what

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-09-15 Thread GregT
UTC-4, Anash P. Oommen (AdWords > API Team) wrote: >> >> Hi Greg, >> >> Not yet, I have pinged them again today for updates. I'll keep you >> posted. Apologies for the delay in getting this resolved. >> >> Cheers, >> Anash >> >>

Re: Is the 'Low Search Volume' label available via the API?

2014-09-15 Thread GregT
"low search volume" label is not > driven by the systemServingStatus. I'll look into that status in more > detail. > > Thanks, > > Ray > > On Friday, September 5, 2014 2:19:16 PM UTC-4, GregT wrote: >> >> Ray, thanks for looking into this. A fol

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-09-08 Thread GregT
pologies for the delay in getting this resolved. >> >> Cheers, >> Anash >> >> On Tuesday, September 2, 2014 2:13:34 PM UTC-4, GregT wrote: >>> >>> Hi, Anash. >>> >>> Just wondering if you got any update from the API team last week >&g

Re: Is the 'Low Search Volume' label available via the API?

2014-09-05 Thread GregT
not available in the API at the moment. > > Thanks, > > Ray > > On Thursday, September 4, 2014 5:25:04 PM UTC-4, Ray Tsang (AdWords API > Team) wrote: >> >> Greg, >> >> Thanks for the info. I'll look into this. >> >> Cheers, >> &g

Re: Is the 'Low Search Volume' label available via the API?

2014-09-03 Thread GregT
Hi, Ray. I just realized I might have cropped slightly too much, so in case it's not clear, this is a screenshot from the keywords tab of a search campaign in the AdWords UI. Thanks, Greg On Wednesday, September 3, 2014 3:04:57 PM UTC-5, GregT wrote: > > Hi, Ray. > >

Re: Is the 'Low Search Volume' label available via the API?

2014-09-03 Thread GregT
n the UI? > > Thanks, > > Ray > > On Wednesday, September 3, 2014 12:29:58 PM UTC-4, GregT wrote: >> >> Would anyone from Google be able to confirm that the systemServingStatus >> of RARELY_SERVED correlates to "Low Search Volume"? >> >> Thanks, &

Re: Is the 'Low Search Volume' label available via the API?

2014-09-03 Thread GregT
Would anyone from Google be able to confirm that the systemServingStatus of RARELY_SERVED correlates to "Low Search Volume"? Thanks, Greg On Friday, July 18, 2014 9:54:44 AM UTC-5, GregT wrote: > > I know this is a kind of old thread, but would someone from Google be able >

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-09-02 Thread GregT
(AdWords API Team) wrote: > > Hi Greg, > > No updates, I'll ping the team again for updates today. > > Cheers, > Anash P. Oommen, > AdWords API Advisor. > > On Thursday, August 21, 2014 2:17:33 PM UTC-4, GregT wrote: >> >> Hi, Anash. >> >>

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-08-21 Thread GregT
hat the error is handled and rethrown correctly instead of the > generic "Fault occurred while processing." message. I'll also find out why > the operation is not allowed by the API if it is allowed by the UI. > > Cheers, > Anash P. Oommen > AdWords API Advisor. >

ad group mobile bid modifiers in shopping campaigns not working

2014-08-13 Thread GregT
Hi, I'm doing final testing of our code to start handling the upcoming migration to shopping campaigns. One common thing we do on all our campaign types (including PLA, and will need to do on shopping campaigns) is adjust mobile bid modifiers at the ad group and campaign level. However, ever

Re: Setting the CPC bid on product in shopping campaign.

2014-07-18 Thread GregT
products as well? > > Thanks, > Josh, AdWords API Team > > On Thursday, July 17, 2014 4:56:39 AM UTC-4, david wrote: >> >> >> >> On Wednesday, 16 July 2014 15:56:38 UTC+1, GregT wrote: >>> >>> (because the API requires you to send the

Re: Is the 'Low Search Volume' label available via the API?

2014-07-18 Thread GregT
I know this is a kind of old thread, but would someone from Google be able to respond with a definitive answer? It looks like there's disagreement as to whether or not this systemServingStatus volume really correlates to Low Search Volume. Thanks, Greg On Tuesday, June 18, 2013 9:32:59 AM U

Re: Setting the CPC bid on product in shopping campaign.

2014-07-16 Thread GregT
t;https://www.en.adwords-community.com/t5/Google-Shopping-PLAs-Merchant/Shopping-campaign-limits/td-p/338502> >> of >> 20,000 *ProductPartitions* per campaign is *incorrect*. The actual limit >> is the same as for other criteria, that is: >> >>- 20,000 per a

Re: Setting the CPC bid on product in shopping campaign.

2014-07-11 Thread GregT
We have also in the past (with PLA campaigns) been creating a product target per product, each in its own ad group (splitting into multiple campaigns when necessary), and in our migration to shopping campaigns, plan on doing the same thing. We have many clients, some with large product feeds l

Re: conversions in shopping performance report

2014-06-18 Thread GregT
am) wrote: > > Greg, > > I'll take a look at this. > > Cheers, > > Ray > > On Wednesday, June 18, 2014 1:38:22 PM UTC-4, GregT wrote: >> >> Hi, >> >> We are preparing to move all our client's PLA campaigns over to shopping >> camp

conversions in shopping performance report

2014-06-18 Thread GregT
Hi, We are preparing to move all our client's PLA campaigns over to shopping campaigns, as required by August, since PLA campaigns will be retired then. One issue we're running into is that, unlike every other performance report that we use in the API, the shopping performance report does not

Re: Retrieve Product Partition title

2014-05-12 Thread GregT
g >> ItemIds. >> >> Like we have support for mentioning ItemIds on the web console to bid on >> selected items, how can we achieve this by API. >> >> Thanks, >> >> >> -- >> Thanks and Regards, >> Amol Sharma >> >> >

Re: Retrieve Product Partition title

2014-05-08 Thread GregT
Josh, in response to your question: "Would it be helpful if the ad group criterion ID was available as a segment field on the *Shopping Performance Report*?" I just want to say yes. It'd be much easier and less error prone than trying to figure out exactly which product is in which leaf/unit no

Re: Criteria predicate in audience performance report

2014-03-10 Thread GregT
t;); > predicate.setOperator(PredicateOperator.EQUALS); > predicate.getValues().add("boomuserlist::2709416"); > > It sounds like you tried the exact same approach but it didn't work for > you. Could you compare your requests to mine and let me know if you s

Re: Criteria predicate in audience performance report

2014-03-10 Thread GregT
t; > On Friday, March 7, 2014 12:09:48 PM UTC-5, GregT wrote: >> >> Hi, >> >> Sometimes when pulling audience structure data for RLSA with the audience >> performance report, I want to get the data for just one audience for a >> campaign. However, whenever I tr

Criteria predicate in audience performance report

2014-03-07 Thread GregT
Hi, Sometimes when pulling audience structure data for RLSA with the audience performance report, I want to get the data for just one audience for a campaign. However, whenever I try to use a predicate that limits the audience, I get back no rows. The predicates for status and campaign id wo

Re: structure report for CriterionUserList

2014-02-12 Thread GregT
> > > > On Wednesday, January 15, 2014 3:12:50 AM UTC+4, GregT wrote: >> >> Any word on the follow up questions? :) >> >> Thanks, >> Greg >> >> On Tuesday, December 31, 2013 6:27:18 PM UTC-6, GregT wrote: >>> >>> Hi, Danial. &

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