No response when creating google youtube ads with youtube video asset

2024-01-28 Thread 'Dihan Cheng' via Google Ads API and AdWords API Forum
Hello support, I'm trying to create an ad with the following code. The asset is created successfully, the ad is also created successfully. However, the line "videoAdOperation.getResult()" does not return anything, no result, not exception, nothing. The code just stops continuing. Could you help

Adgroup labels issue

2023-02-07 Thread 'Dihan Cheng' via Google Ads API and AdWords API Forum
Hi support, We have some accounts that the adgroups have labels, we can see the labels in the UI, but can't get it from the api. We have tried fetching it from the adgroup resource the labels field and the adgroup label resource, both not work. Any idea? thanks! Dihan -- -- =~=~=~=~=~=~=

Re: Best way to target on videos

2022-09-24 Thread 'Dihan Cheng' via Google Ads API and AdWords API Forum
Hello Nirmita, Thanks for replying. I'm not looking for a specific UI or issues. I'm just wondering what is the best way to use the Google Ads API to target on videos in order to increase the likelihood that the ads will be placed on the targeted videos. I've tried targeting specific channels

Best way to target on videos

2022-09-23 Thread 'Dihan Cheng' via Google Ads API and AdWords API Forum
Hello support, I'm curious about the best way to target videos for ad placement. Assume I want to place advertisements on 10,000 videos across 100 channels. What is the best way to implement this through the Google Ads API so that the ads have the best chance of being placed on the targeting vi

Running ads on older youtube videos

2022-01-07 Thread Dihan Cheng
Hello Support, We are running video campaigns and we observe that our ads will only run the most recently uploaded videos of the channel. But we want videos also run on old videos. Is there any way to do that? thanks, Dihan -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find

Re: Get youtube videos the video ads placed on

2021-08-20 Thread Dihan Cheng
figure out, from detail_placement_view resource On Friday, August 20, 2021 at 10:13:46 AM UTC-4 Dihan Cheng wrote: > Hello, I'm wondering if there is a way to get all the youtube videos which > an video ad placed on? The video id retrieved from video resource and media > file res

Get youtube videos the video ads placed on

2021-08-20 Thread Dihan Cheng
Hello, I'm wondering if there is a way to get all the youtube videos which an video ad placed on? The video id retrieved from video resource and media file resource are both the video ads itself, but I want the original videos which the ads video placed on, is it possible? thanks, Dihan -- --

Re: AttributeError: '_SingleThreadedRendezvous' object has no attribute 'add_done_callback'

2021-07-26 Thread Dihan Cheng
with many hours of trial and error, I have to downgrade grpcio==1.20 to make it work. hope there is a better solution! On Monday, July 26, 2021 at 12:04:40 PM UTC-4 Dihan Cheng wrote: > Hello Lakshmi, > > Thanks for finding the link and it's helpful, but the solution given in

Re: AttributeError: '_SingleThreadedRendezvous' object has no attribute 'add_done_callback'

2021-07-26 Thread Dihan Cheng
Hello Lakshmi, Thanks for finding the link and it's helpful, but the solution given in the link is using grpcio==1.33.2, however in my case I'm not able to use 1.33.2 because it will cause other issues which I don't find a solution also. So I'm wondering based on my current lib setttings if

Re: AttributeError: '_SingleThreadedRendezvous' object has no attribute 'add_done_callback'

2021-07-23 Thread Dihan Cheng
One difference between my local environment and server env is my local uses python 3.8, but server uses python 3.7 On Saturday, July 24, 2021 at 12:29:49 AM UTC-4 Dihan Cheng wrote: > Hello support, > > I get the following error when submitting a campaign report pull query > from

AttributeError: '_SingleThreadedRendezvous' object has no attribute 'add_done_callback'

2021-07-23 Thread Dihan Cheng
Hello support, I get the following error when submitting a campaign report pull query from AWS glue. It works well locally though. AttributeError: '_SingleThreadedRendezvous' object has no attribute 'add_done_callback' It's just a simple campaign query with basic resource fields selected. any

Re: How to get Reach metrics

2021-04-07 Thread Dihan Cheng
thanks! On Wednesday, April 7, 2021 at 4:18:46 PM UTC-4 adsapiforumadvisor wrote: > Hi Dihan, > > You can use the field metrics.content_impression_share > > > to get this data. > > Cheers, > > An

Re: How to get Reach metrics

2021-04-07 Thread Dihan Cheng
Thanks for the reply, another question, is the "Display Impression Share" for Display and Video campaigns are available from api? thanks, Dihan On Thursday, April 1, 2021 at 1:37:04 PM UTC-4 adsapiforumadvisor wrote: > Hi Dihan, > > Unfortunately, these metrics are not currently available in t

How to get Reach metrics

2021-03-31 Thread Dihan Cheng
Hello Support, I have two question about reach metrics: 1. On Campaign level, we have the Reach metrics on the Google ads UI, but how do I get the value from api? [image: reach.png] 2. Is it possible to get the Reach metrics on ad level? How to get it if it's possible. thanks, Dihan -- -

Re: How to get asset information for HTML5_UPLOAD_AD

2021-02-12 Thread Dihan Cheng
The "Reply to author" option is disabled, so I can only reply to all, below is the query I submitted, SELECT asset.id, asset.image_asset.file_size, asset.image_asset.full_size.height_pixels, asset.image_asset.full_size.url, asset.image_asset.full_size.width_pixels, asset.image_asset.mime_type

Re: How to get asset information for HTML5_UPLOAD_AD

2021-02-10 Thread Dihan Cheng
Got the following error when adding asset.media_bundle_asset.data to the query; message: "The following field may not be used in SELECT clause: \'asset.media_bundle_asset.data\'." looks this field is not mutable, not selectable On Wednesday, February 10, 2021 at 6:47:30 AM UTC-5 adsapiforuma

Re: How to get asset information for HTML5_UPLOAD_AD

2021-02-08 Thread Dihan Cheng
then how should I supposed to get asset info for HTML5 type of ads? On Sunday, February 7, 2021 at 9:39:55 PM UTC-5 adsapiforumadvisor wrote: > Hi Dihan, > > Thank you for sharing these details. > > The details of your MediaBundleAsset >

Re: How to get asset information for HTML5_UPLOAD_AD

2021-02-06 Thread Dihan Cheng
The customer id is 4425978192. The complete query to retrieve the media assets is SELECT asset.id, asset.image_asset.file_size, asset.image_asset.full_size.height_pixels, asset.image_asset.full_size.url, asset.image_asset.full_size.width_pixels, asset.image_asset.mime_type, asset.name, asset.

Re: How to get asset information for HTML5_UPLOAD_AD

2021-02-03 Thread Dihan Cheng
Hi Support, is there any progress on this issue? I sent the email privately not sure if you received it, the customer id is 4425978192. this customer has HTML5_UPLOAD_AD , but I'm not able to get the asset information. thanks, Dihan On Tuesday, December 8, 2020 at 2:54:35 PM UTC-5 adsapiforum

Re: Failed to retrieve responsive video ad

2021-01-28 Thread Dihan Cheng
It works, thank you! On Tuesday, January 26, 2021 at 8:53:30 AM UTC-5 adsapiforumadvisor wrote: > Hello, > > Yes, the fix should be live now. Let me know if you're still having issues. > > > Regards, > Mike, Google Ads API Team > > ref:_00D1U1174p._5004Q29SImo:ref > -- -- =~=~=~=~=~=~=~=~=~=~=

Re: Failed to retrieve responsive video ad

2021-01-22 Thread Dihan Cheng
Hello, has the fixes rolled out? thanks, Dihan On Friday, January 15, 2021 at 12:02:04 AM UTC-5 Dihan Cheng wrote: > Thank you! > > On Thursday, January 14, 2021 at 4:22:30 PM UTC-5 adsapiforumadvisor wrote: > >> Hello, >> >> The team has identified a fix and we

Re: Failed to retrieve responsive video ad

2021-01-14 Thread Dihan Cheng
Thank you! On Thursday, January 14, 2021 at 4:22:30 PM UTC-5 adsapiforumadvisor wrote: > Hello, > > The team has identified a fix and we are in the process of rolling it out. > I expect it will be ready for you sometime next week. I will keep an eye on > the progress and let you know once I con

Re: Failed to retrieve responsive video ad

2021-01-14 Thread Dihan Cheng
Hello, is there any progress on the issue? thanks, Dihan On Tuesday, January 5, 2021 at 8:41:14 AM UTC-5 adsapiforumadvisor wrote: > Hello, > > Nothing to share yet. I will monitor progress and let you know as soon as > we do have any information. For now it looks like you'll just have to avoi

Re: Failed to retrieve responsive video ad

2021-01-04 Thread Dihan Cheng
Hello, is there any progress? thanks, Dihan On Monday, December 28, 2020 at 9:07:15 PM UTC-5 adsapiforumadvisor wrote: > Hi Dihan, > > Thank you for providing the requested details privately. > > I will raise the issue to my team to have a deeper analysis to the issue. > Rest assured that we w

Re: Failed to retrieve responsive video ad

2020-12-28 Thread Dihan Cheng
Hello, have you checked the issue? It's just basic query and I've upgraded to v6, but still not work if ad_group_ad.ad.video_responsive_ad.videos is included. thanks, Dihan On Wednesday, December 23, 2020 at 6:21:40 PM UTC-5 Dihan Cheng wrote: > I've tried to upgrade to

Fw: Failed to retrieve responsive video ad when "videos" field is include

2020-12-28 Thread Dihan Cheng
From: Dihan Cheng Sent: Wednesday, December 23, 2020 6:28 PM To: googleadsapi-supp...@google.com Subject: Failed to retrieve responsive video ad when "videos" field is include Hi Support, Below is the thread of the issue, https://groups.google

Re: Failed to retrieve responsive video ad

2020-12-23 Thread Dihan Cheng
I've tried to upgrade to google ads api V6, but the issue still exists On Tuesday, December 22, 2020 at 9:10:17 PM UTC-5 adsapiforumadvisor wrote: > Hi Dihan, > > Thanks for providing further details. > > If the *Reply privately to author* option and *Reply to author* option > are not available,

Re: Failed to retrieve responsive video ad

2020-12-22 Thread Dihan Cheng
Please see the information I posted above, I don't see where is "Reply privately to author" option anywhere, and the "Reply to author" option is disabled for me On Tuesday, December 22, 2020 at 11:01:38 AM UTC-5 Dihan Cheng wrote: > customer ID is 8206569233 <(82

Re: Failed to retrieve responsive video ad

2020-12-22 Thread Dihan Cheng
: irg_a6l2LIXvlPs6w03Q1Q, ResponseCode: INTERNAL, Fault: Internal error encountered.. From: Google Ads API Forum Advisor Prod Sent: Thursday, December 17, 2020 12:39 AM To: Dihan Cheng Cc: adwords-api@googlegroups.com Subject: RE: Failed to retrieve responsive video ad Hi Dihan

Re: Failed to retrieve responsive video ad

2020-12-15 Thread Dihan Cheng
Looks it will work if I don't include "ad_group_ad.ad.video_responsive_ad.videos" On Tuesday, December 15, 2020 at 8:42:10 PM UTC-5 Dihan Cheng wrote: > I add following fields > "ad_group_ad.ad.video_responsive_ad.call_to_actions", > "ad_group_ad.a

Re: Failed to retrieve responsive video ad

2020-12-15 Thread Dihan Cheng
roup_ad.ad.video_responsive_ad.long_headlines", "ad_group_ad.ad.video_responsive_ad.videos", On Tuesday, December 15, 2020 at 8:01:30 PM UTC-5 Dihan Cheng wrote: > Hi support, > > I have trouble to retrieve responsive video ad, the query works well for > all other types of ads

Failed to retrieve responsive video ad

2020-12-15 Thread Dihan Cheng
Hi support, I have trouble to retrieve responsive video ad, the query works well for all other types of ads and the query has been running for a few months. Today I want to pull information about responsive video ad, so I include following fields in the query, then it break; "ad_group_ad.ad.v

Re: How to get asset information for HTML5_UPLOAD_AD

2020-12-07 Thread Dihan Cheng
There is a "reply to author" option, but it says "You do not have permission to reply to author in this group" On Monday, December 7, 2020 at 11:03:56 AM UTC-5 Dihan Cheng wrote: > I can't find where is "Reply privately to author" option > > On

Re: How to get asset information for HTML5_UPLOAD_AD

2020-12-07 Thread Dihan Cheng
I can't find where is "Reply privately to author" option On Monday, December 7, 2020 at 3:09:32 AM UTC-5 adsapiforumadvisor wrote: > Hi Dihan, > > I had to delete your recent post as it contained your account information. > Edited and re-posting below for reference : > > " > > > > > > > > > > >

Re: How to get asset information for HTML5_UPLOAD_AD

2020-12-05 Thread Dihan Cheng
Below is the query I use to extract the asset information, SearchGoogleAdsStreamRequest searchGoogleAdsStreamRequest = SearchGoogleAdsStreamRequest.newBuilder() .setCustomerId(customerId) .setQuery( "SELECT asset.id, asset.image_asset.file_size, asset.image_asset.full_size.height_pixels, " + "as

How to get asset information for HTML5_UPLOAD_AD

2020-11-13 Thread Dihan Cheng
Hello, I pull HTML5_UPLOAD_AD using google ads api v5, and ad_data has a mediaAsset field which contains the resource_name of the asset, example as below. How can I get the actual asset information from the resource name? I get all assets for the customer by querying the asset entity, however t

How to get asset information for HTML5_UPLOAD_AD

2020-11-12 Thread Dihan Cheng
Hello, I pull HTML5_UPLOAD_AD using google ads api v5, and ad_data has a mediaAsset field which contains the resource_name of the asset, example as below. How can I get the actual asset information from the resource name? I get all assets for the customer by querying the asset entity, however t

Maximum number of resources

2020-10-09 Thread Dihan Cheng
Hi, I made an api call to ad_group_ad with where clause resource_name in ( ... ), and got an internal_error. but I notice if the number of resources in the where clause is small like hundreds of resources, the api call will return successful, however if it's thousands it will fail. I just upgrad

About adDataCase in Ad

2020-08-17 Thread Dihan Cheng
Hi, I have a question about AdDataCase in Ad resource; I retrieved all fields related to ad type TEXT_AD and IMAGE_AD , and I use ad.type to differentiate the different types of ads the adDataCase for TEXT_AD is set correctly as 6 (I didn't set it, I think it's set internally) , However . the a

Re: DeadlineExceededException

2020-07-17 Thread Dihan Cheng
Hi Mitchell, Thanks for the reply. Partial data is not meaningful for us. I'm wondering why "override the deadline by specifying a GrpcCallContext" does not work for me? I tried to override the deadline by 5 hours. thanks, Dihan On Friday, July 17, 2020 at 12:04:08 PM UTC-4, adsapiforumadvi

Re: DeadlineExceededException

2020-07-17 Thread Dihan Cheng
tions( CallOptions.DEFAULT.withDeadline(Deadline.after(5, TimeUnit.HOURS; On Friday, July 17, 2020 at 7:41:27 AM UTC-4, Dihan Cheng wrote: > > Hi, I get the following issue after about 1 hour when running a long > request, > com.google.api.gax.rpc.Deadline

DeadlineExceededException

2020-07-17 Thread Dihan Cheng
Hi, I get the following issue after about 1 hour when running a long request, com.google.api.gax.rpc.DeadlineExceededException: io.grpc.StatusRuntimeException: DEADLINE_EXCEEDED: deadline exceeded after 3599968461524ns. [buffered_nanos=287954569, buffered_nanos=165571046, remote_addr=googleads

Re: What's wrong with this query

2020-07-17 Thread Dihan Cheng
thank you! On Thursday, July 16, 2020 at 10:32:39 AM UTC-4, adsapiforumadvisor wrote: > > Hi Dihan, > > You should give both start and end date when using the date field. If you > don't know the start date of your account, you can navigate to your account > and choose the date range All Time. It

Re: What's wrong with this query

2020-07-16 Thread Dihan Cheng
Hi Anthony, Thanks for helping! Is it possible to include date range only with segments.date <= "some date" ? I want to get all the entities before current date, but I don't know about the starting date. Dihan On Thursday, July 16, 2020 at 9:10:17 AM UTC-4, adsapiforumadvisor wrote: > > Hello,

Re: What's wrong with this query

2020-07-15 Thread Dihan Cheng
actually even the simplest form does not work, SELECT ad_group_ad.ad.id, segments.date FROM ad_group_ad On Thursday, July 16, 2020 at 12:50:57 AM UTC-4, Dihan Cheng wrote: > > Hi, I'm trying to select the following fields from resource ad_group_ad , > it's working before

What's wrong with this query

2020-07-15 Thread Dihan Cheng
Hi, I'm trying to select the following fields from resource ad_group_ad , it's working before I add segments.date, wondering what is wrong. I've used the interactive gaql builder, the following query is valid from the builder. SELECT ad_group.id,ad_group.name,campaign.id,campaign.name,campaign.a

Re: How do I get incremental entity report with google ads api

2020-04-02 Thread Dihan Cheng
Gotcha, thanks! On Thursday, April 2, 2020 at 11:18:31 AM UTC-4, adsapiforumadvisor wrote: > > Hi Dihan, > > Those entities are supported in Google Ads API just not in the Change > Status Service specifically. > > If you want to use AdWords, the CustomerSyncService >

Re: How do I get incremental entity report with google ads api

2020-04-01 Thread Dihan Cheng
Then what if I want to incrementally sync entities which are not supported by google ads api now? for example, budget or keyword; is there any workaround? does Adwords api support it? On Wednesday, April 1, 2020 at 4:03:43 PM UTC-4, adsapiforumadvisor wrote: > > Hi Dihan, > > You are correct

Re: How do I get incremental entity report with google ads api

2020-04-01 Thread Dihan Cheng
Gotcha, but even this workaround has limitations , not all entities are supported currently, right? On Wednesday, April 1, 2020 at 12:39:32 PM UTC-4, adsapiforumadvisor wrote: > > Hi Dihan, > > This isn't possible to do directly. The only potential workaround would be > to call the Change Status

Re: How do I get incremental entity report with google ads api

2020-03-31 Thread Dihan Cheng
HI Mitchell, not sure if I explained my question clearly, the issue is: I use GoogleAdsService to do an initial sync of a large entity report with millions of records. And the sync process will run once everyday after the initial sync, but for the incremental sync, we don't want to sync all re

How do I get incremental entity report with google ads api

2020-03-31 Thread Dihan Cheng
Hi, By using GoogleAdsService in google ads api, I don't find how can I get only the updated entity data since last sync date; anyone knows how can I get it? thanks, Dihan -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.c