Batch job in processing state for multiple days

2022-06-21 Thread 'Ciel Eijssen' via Google Ads API and AdWords API Forum
Hi team, We have one client who is suffering from batch jobs that aren't being processed. These are batch jobs with 13.811 operations for adgroup criteria (listing groups) for a Smart Shopping Campaign. Can you help us out on why these batch jobs get stuck in the "processing" state? Similar ope

Re: Permission error creating PMax campaigns using BatchJobs

2022-05-19 Thread 'Ciel Eijssen' via Google Ads API and AdWords API Forum
Hi, I'd like to add to this that batch jobs containing AssetGroup operations do not finish for our test MCC account. So I am not sure if you are able to process these batch jobs, or if something needs to be enabled for our account? The same operations do succeed if I use the MutateRequest. The

Re: Batch Jobs stuck on RUNNING state on GoogleAds API

2022-05-08 Thread 'Ciel Eijssen' via Google Ads API and AdWords API Forum
Hi, Over the weekend the problem has only gotten worse and we now have over 2000 batch jobs stuck in the RUNNING state since at least yesterday morning, May 8th. I already supplied you a list of the affected batch job ids and customer ids from before the weekend, but I can give you an updated

Re: Batch Jobs stuck on RUNNING state on GoogleAds API

2022-05-05 Thread 'Ciel Eijssen' via Google Ads API and AdWords API Forum
Hi Google Team, We currently have over 1300 batch jobs for multiple client customer ids with this issue. They do not leave the RUNNING state so we do not know whether we can resubmit a new batch job, without it leading to duplicate objects in their Google Ads accounts. If you can confirm that