Re: upload click conversions using python client - can't supply data for one field

Hi, thanks for getting back. In the end I was able to resolve it myself after some more help from another colleague of yours. My mistake was assuming that the way to pass my remaining information, the external model and it's value, had to be the conversion_custom_variable_id from the sample cod

RE: Adwords API error with CustomerService started recently

Hi Paul, I'm Kevin from the Google Ads API Team. Can you provide the complete SOAP request and response logs so we can take a closer look at the issue? Please send the requested details via the Reply privately to author option. If this option is not available, you may send the details direct

Re: Google Ads customers.uploadUserData not Working.

I am using a test account to test the api. On Wednesday, March 2, 2022 at 11:17:24 AM UTC+6 Sakirul Alam Sifat wrote: > I am trying to upload Users data using > https://googleads.googleapis.com/v10/customers/{customerId}:uploadUserData > this endpoint. I have also implemented the headers pr

Google Ads customers.uploadUserData not Working.

I am trying to upload Users data using https://googleads.googleapis.com/v10/customers/{customerId}:uploadUserData this endpoint. I have also implemented the headers properly and converted the email address Using SHA-256 algorithm. However, upon submitting I am getting the following error.

Re: Billing setup not working for sub account under manager account

Hello Friends, I have shared details privately. Pls confirm you received it. Thanks On Tuesday, March 1, 2022 at 8:33:54 PM UTC+5:30 adsapi wrote: > Hi Amol, > > Thank you for reaching out to the Google Ads API support team. > > Could you please provide full screen screenshot of the UI where y

Re: Regarding. Audience Segments List

Hi, Thank you for providing more details to your concern. Would you be able to provide the screenshot of the whole UI and your customer ID so that I can check if this is possible to get using Google Ads API? If this is not possible, so that I can raise a feature request for those in-market aud

What is the unit of cpc in the Forcast generation?

Hello, I am trying to use the keyword plan service with the Ads API following this instruction https://developers.google.com/google-ads/api/docs/keyword-planning/generate-forecast-metrics. Attached is a screenshot of my result. Here is my question: 1. *What is the unit of the cpc?* I feel tha

Re: Updated Needed Regarding PHONE_NUMBER_IN_AD_TEXT Error

Hello Pete, Could you do me a huge favor? Could you in the forum choose 'Reply to author' and send me the request ID of one of the requests where you are seeing this? I don't want to accidentally track down a similar ad when taking a look at this. Thanks, Nadine Wang Google Ads API Team ref:_0

Re: Error message of "User doesn't have permission to access customer", but my user does have permission.

Finally got it figure out. I assumed the "linked_customer_id" could be set to a managed account id. I got rid of the code that set the "linked_customer_id" and the query worked. On Tuesday, March 1, 2022 at 2:52:56 PM UTC-6 Rachel Suddeth wrote: > We have large customers that use these manager

RE: How to increase refresh token count limit ?

Hi Wenjun, Please refer to the following document for more information regarding refresh token expiration and limit: https://developers.google.com/identity/protocols/oauth2#expiration For any further questions, you can post in stack overflow: https://stackoverflow.com/questions/tagged/google-o

Re: Upgrading to a newer version

So I wouldn’t need to update any of the files - like the following in my getkeyword.php file? use Google\Ads\GoogleAds\Lib\OAuth2TokenBuilder; use Google\Ads\GoogleAds\Lib\V8\GoogleAdsClient; use Google\Ads\GoogleAds\Lib\V8\GoogleAdsClientBuilder; use Google\Ads\GoogleAds\Util\V8\ResourceNames; u

Re: Upgrading to a newer version

Hi Stephen, Going from v8 to v10 of the Ads API should not require any changes to your implementation. For versions that contain changes to Keyword Planning, the release notes for that version will have a Planning section. Regards, Matt Google Ads API Team Matt Google Ads API Team ref:_00D1U11

Unmapped migration for Criteria Type 'User List' and 'User Interest' metrics from Adwords API to Google Ads API

Hello all, As I am migrating from Adwords API to the Google Ads API, I have run into an issue in relation to attaining metrics where the Criteria Type is 'User List' or 'User Interest'. In Adwords API, I was able to query 'CRITERIA_PERFORMANCE_REPORT' and attain many different Criteria Type w

Re: Error message of "User doesn't have permission to access customer", but my user does have permission.

We have large customers that use these manager accounts, so it's crucial to the business that we get this fixed. Right now this error is keeping some of the largest customers from getting what they want from Google Ads. On Tuesday, March 1, 2022 at 12:00:38 PM UTC-6 Rachel Suddeth wrote: > Just

Missing Keywords that exist on our Google Ads account but not coming through via the API

Good day No matter what date range I put in the GAQL query, this specific keyword is not coming through via the API, but exists on my client's Google Ads Account on their dashboard. This is my query: select segments.date, ad_group.id,ad_group.status,ad_group_criterion.status,ad_group.labels,ca

RE: AdWords Reporting is not giving Impression, clicks and cost dimension values

Hi Shaffali, This support channel can only assist with Google Ads /AdWords API issues. You may reach out to Google Analytics API support. Regards, Aryeh Google Ads API Team ref:_00D1U1174p._5004Q2Xk834:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: http

Re: ASPECT_RATIO_NOT_ALLOWED

Hi Rananjay, Glad to hear that the documented image size was successful. The list you provided is a general Ads document that associates image dimensions with names. The marketingImage that you provided has its own requirement, which is 600:314 (+-1%). You can find the requirements for various

Migrating from the AdWords API to the Google Ads API

Error when running my jar: Running my project locally in itellij works fine, But when trying to run a executable jar I created I get the following error: Exception in thread "main" io.grpc.ManagedChannelProvider$ProviderNotFoundException: No functional channel service provider found. Try addi

how to match ClickView with cost_micros for each type of targeting?

Hello! In ClickView resource I got the response, where the click was initiated by several targetings, like in example below. How can I match it with *cost*? And which report I should use? *"gclid": "Cj0KCQiA3rKQBhCNARIsACUEW_ZOaWekIc9UT57hToCSGyYoVLy4BnOuGkpB4Dq9lGCOvilcmEK4m_waAo-kEALw_wcB

Re: I want to get Keyword States for 100 keywords

Hi everyone, I reproduced this issue that only 20 keywords at a time can be used in the seed. Can you privately send me a full screen screenshot of the UI where you can easily pass over 20 keywords to a keyword seed? You may reach out to product support for assistance. Regards, Aryeh Google A

RE: Domain Wide-delegation Issue: Unauthorized Client

Hi Anthony, Thanks for reaching out. Provided that you followed the instructions from this page, can you please privately send us the complete request and response logs so that we can investigate the issue? Thanks, Matt Google Ads API Team Matt Google Ads API Team ref:_00D1U1174p._5004Q2Xk3z4:

Re: Error message of "User doesn't have permission to access customer", but my user does have permission.

Just to show that the manager account is indeed authorized, and that the client account does belong to the manager account, there is a query with a successful result: [DEBUG] 2022-03-01T17:52:25.454Z 15cf012b-bac8-4f6a-bc0c-559ab45eb9ea Request --- Method: /google.ads.googleads.v9.services

Re: Error message of "User doesn't have permission to access customer", but my user does have permission.

Just to show that the manager account is indeed authorized, and that the client account does belong to the manager account, there is a query with a successful result: [DEBUG] 2022-03-01T17:52:25.454Z 15cf012b-bac8-4f6a-bc0c-559ab45eb9ea Request --- Method: /google.ads.googleads.v9.service

Error message of "User doesn't have permission to access customer", but my user does have permission.

The scenario: - I have authorized to use customer id of 6363265550, which is a manager account. I want to look for information on customer 8161358072, which is managed by 6363265550. Here is what is being logged. Method: /google.ads.googleads.v9.services.GoogleAdsService/Search Host: googleads.

Re: How to Remove Custom Parameters in the Ads API

Thanks for the confirmation, Matt. On Tuesday, 1 March 2022 at 17:22:14 UTC+1 adsapi wrote: > Hi Dorian, > > Thanks for reaching out. As you pointed out, there isn't a field to set > the status of an existing custom parameter. To remove a single parameter > from the list, you will have to make

RE: Discrepancies between reporting metrics from Google Ads API and the Google Ads web UI

Hi there, Thank you for reaching out to Google Ads API support. Could you privately send us a full screen screenshot of the UI combined with a full API communications request and response log with log level set to 'DEBUG' of a report that doesn't match, all taken within the same timeframe? The

RE: How to Remove Custom Parameters in the Ads API

Hi Dorian, Thanks for reaching out. As you pointed out, there isn't a field to set the status of an existing custom parameter. To remove a single parameter from the list, you will have to make an update request that only includes the custom parameters that you wish to be included. Regards, Mat

RE: Sending users via the api

Hi Darren, Thank you for reaching out to the Google Ads API support team. As per the guide ,a single AddOfflineUserDataJobOperationsRequest can contain at most 100,000 identifiers across all of the UserData objects in the operations. It takes 6 to 12 hours for a list to be populated with member

Re: UNEXPECTED_INTERNAL_API_ERROR

Hi, We are experiencing the same issue for some of our clients. The issue doesn't seem temporary, since yesterday every time we try the call to " https://adwords.google.com/api/adwords/mcm/v201809/CustomerService"; we consistently get the error: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Re: Billing setup not working for sub account under manager account

Hi Amol, Thank you for reaching out to the Google Ads API support team. Could you please provide full screen screenshot of the UI where you have ability to set payment profile? So, we can further investigate the issue. Please reply privately author option. Thanks, Nirmita Google Ads API Team

How to get number of matched users in audiences.

Hi! I've created and uploaded an audiences using UserList(), now I need to use the API to get information about the number of users that have been matched. I can find this information in the UI, but nowhere can I find a way to get this data through the API. I attached screenshot from the UI,

Reporting for Smart and Local campaigns after the upgrade to Performance Max campaigns

Hi support team, We are wondering how the reporting for Smart and Local campaigns will be affected by the automatic upgrade to Performance Max campaigns. Your blog post about the upgrade. As of now (accordin

RE: What is wrong with this selector for AdWords

Hi Bruce, Thanks for posting your own solution. Please let us know if you come across any other issues with the selector. Regards, Matt Google Ads API Team Matt Google Ads API Team ref:_00D1U1174p._5004Q2XkDyn:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blo

Error creating audience with AudienceService

Hi Team, I used GoogleAds Api V10 AudienceService to create an audience prompt successfully, but an error is displayed on the Google UI, please refer to the attachment and look forward to your answer. thanks! [

Adwords API error with CustomerService started recently

Hi, We've been using the adwords api for a few years, and very recently saw this error when a client was going through the ouath2 process: {'faultMessage': '[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]', 'reques

Re: How to Remove Custom Parameters in the Ads API

To bump this thread, note that it's of course possible to just send the full set of custom parameters excluding the unwanted one in an update operation, which will essentially remove the omitted parameter. Still wondering whether there is more elegant way of doing this. On Friday, 25 February 2

How to increase refresh token count limit ?

Hi Team, We are facing outside customers. Our platform could let them authorize their google ads accounts to us with OAuth App I heard that Google Ads has 50 refresh tokens limit, and I also noticed that if a user auth for multiple times, the refresh token is different with before. Will this ma