Re: ManagedCustomerService gives An AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED Error

2015-04-14 Thread Aswini
Thanks!! Praneenararat. Its working now actually we confused about Customer Id and Client Customer Id(Child accounts) On Thursday, April 9, 2015 at 9:05:44 PM UTC+5:30, Thanet Knack Praneenararat (AdWords API Team) wrote: > > Hi, > > Sorry for my brief response. I did understand your situation

Re: Third Party ads are not being returned from the AdGroupAdService

2015-04-14 Thread Anash P. Oommen (AdWords API Team)
Hi Peter, If the service is not returning the details right now, there might not be a way to get the details for this Ad from the API. Just so I can confirm, could you pls share the AdId and AdGroupId? Cheers, Anash On Tuesday, April 14, 2015 at 3:54:08 PM UTC-4, Ad-Juster Inc wrote: > > Hi An

Re: Third Party ads are not being returned from the AdGroupAdService

2015-04-14 Thread Ad-Juster Inc
Hi Anash, There are two issues here: 1) As you have described, then I would expect this to come back in the AdGroupAdService, which it does not. It comes back with 0 totalNumEntries when I specify a filter with the AdIds for these ads. To ensure that part of the code works, I've also specified

Re: Third Party ads are not being returned from the AdGroupAdService

2015-04-14 Thread Anash P. Oommen (AdWords API Team)
Hi Peter, I'm guessing that since the ad format was marked deprecated in 2011, you should be able to retrieve this entry as a DeprecatedAd (meaning you'd get the ID, but not any additional details). Cheers, Anash On Tuesday, April 14, 2015 at 12:22:00 PM UTC-4, Ad-Juster Inc wrote: > > Hi, > >

Re: CAMPAIGN_NEGATIVE_KEYWORDS_PERFORMANCE_REPORT returns error with campaign status predicate

2015-04-14 Thread Anash P. Oommen (AdWords API Team)
Hi John, I've asked the reporting team to see if we can reintroduce this field in the report. Cheers, Anash P. Oommen, AdWords API Advisor. On Thursday, April 9, 2015 at 3:26:43 PM UTC-4, John Pickard wrote: > > Got a response, in case anyone else runs into this: > > The *CampaignStatus* field

Re: Uploading Image for TemplateAd via AdGroupAdService

2015-04-14 Thread Miguel Menchu
Thanks Josh. It'd be nice if the documentation mentioned it; Not trying to shoot the messenger, but the description for "originAdId" in TemplateAd could be clearer. In some places it's even flat out inaccurate. For example https://developers.google.com/adwords/api/docs/reference/v201502/MediaServi

Re: Filter out only closely related keyword ideas

2015-04-14 Thread Nadine Sundquist (AdWords API Team)
Hi Veso, You are going in the right direction. Make sure to send both *RelatedToQuerySearchParameter* and *IdeaTextFilterSearchParameter *at the same time in the request as shown in this forum post . We have a Python code ex

Re: Testing Upgraded URLs

2015-04-14 Thread Anash P. Oommen (AdWords API Team)
Hi Hans, That's a UI feature request; could you open a thread on the product forum ? Cheers, Anash P. Oommen, AdWords API Advisor. On Thursday, April 9, 2015 at 12:28:32 PM UTC-4, HK wrote: > > Hi, Anash > > Getting your ads to serve with a live account is

Re: API EXCEPTION: TERMS_AND_CONDITIONS_NOT_SIGNED

2015-04-14 Thread Anash P. Oommen (AdWords API Team)
Hi Peng, We have some changes in works that is not fully live yet; the email comments about T&C and billing step not matching the docs is due to that change. None of that should affect you anyway, now that the review team is in touch with you for the review process. Cheers, Anash P. Oommen, Ad

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Seth
Now that you got a new `refresh_token`, does your app refresh the `access_token` automatically or do you need to do that manually as well? On Tuesday, April 14, 2015 at 12:22:30 PM UTC-4, Danial Klimkin wrote: > > Sample app works for me (though I had to get a new refresh token as well). > > I u

Re: UNEXPECTED_INTERNAL_API_ERROR incidence way up since 9PM Pacific 2015-04-09

2015-04-14 Thread lawrence kalinowski
no. looks good now. thanks On Monday, April 13, 2015 at 4:30:10 AM UTC-7, Danial Klimkin wrote: > > Hello Lawrence, > > > Do you still experience this issue? > > > -Danial, AdWords API Team. > > On Saturday, April 11, 2015 at 1:24:15 AM UTC+3, lawrence kalinowski wrote: >> >> when querying: >> htt

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Seth
Not really, my app takes a few hours to run. I can only get the requests to work when i do a manual refresh, which i cant do while the app is running. On Tuesday, April 14, 2015 at 12:22:30 PM UTC-4, Danial Klimkin wrote: > > Sample app works for me (though I had to get a new refresh token as wel

INVALID_CONVERSION_TYPE: Some Conversions Rejected some Accepted for same conversion_name, label (client id), mccid

2015-04-14 Thread Alexander-Derek Rein
Hi, I am running into an INVALID_CONVERSION_TYPE error for some conversions that have the same label (client id), conversion name, and mccid. The description for INVALID_CONVERSION_TYPE is "This customer does not have an import conversion with a name that matches the label of this conversio

Re: Third Party ads are not being returned from the AdGroupAdService

2015-04-14 Thread Ad-Juster Inc
Hi, I don't believe it is a ThirdPartyRedirectAd, but I could be mistaken. In the User Interface, the Ad type is listed as "Third party ad". Would you classify this as a ThirdPartyRedirectAd? As far as being supported in AdxBuyer accounts: Does this affect only the API? These ads appear in the

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Danial Klimkin
Sample app works for me (though I had to get a new refresh token as well). I understand you could get requests to succeed, so the immediate problem was resolved for you? -Danial. On Tuesday, April 14, 2015 at 7:15:30 PM UTC+3, Seth wrote: > > Ok thanks, let me know? Did you get your sample ap

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Seth
Ok thanks, let me know? Did you get your sample app working? On Tuesday, April 14, 2015 at 12:12:39 PM UTC-4, Danial Klimkin wrote: > > Interesting. Thanks for reporting. I'll check if something has changed > with the new signet version. > > > -Danial. > > > On Tuesday, April 14, 2015 at 7:01:24

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2015-04-14 Thread Danial Klimkin
Hello Sandy, What is the clientCustomerId of the account this report fails for? Also, note this definition covers two days, I suggest trying with a single day (min == max in dateRange). -Danial, AdWords API Team. On Tuesday, April 14, 2015 at 5:19:42 PM UTC+3, Sandy B. wrote: > > Hi All, >

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Danial Klimkin
Interesting. Thanks for reporting. I'll check if something has changed with the new signet version. -Danial. On Tuesday, April 14, 2015 at 7:01:24 PM UTC+3, Seth wrote: > > Ok so i refreshed and im getting the same error. However, when I change > `issued_at` back to blank the request works. >

API support of ads of type "Third party ad"

2015-04-14 Thread Ad-Juster Inc
Hi, I am writing an API client to pull AdWords reporting as well as ad tag information for our customer. I am able to pull the ad performance reports as well as pull ad objects from the AdGroupAdService from the API. However, there is one type of ad called "Third party ad" that does not get ret

Re: Regular negatives returned as display negatives

2015-04-14 Thread Danial Klimkin
Hello Marcel, I've reproduced your issue, we'll look into it. -Danial, AdWords API Team. On Monday, April 13, 2015 at 1:06:09 PM UTC+3, MdV wrote: > > Hi API team, > > For about a dozen of our clients' accounts the > DISPLAY_KEYWORD_PERFORMANCE_REPORT is returning data for a few of the > re

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Seth
Ok so i refreshed and im getting the same error. However, when I change `issued_at` back to blank the request works. On Tuesday, April 14, 2015 at 11:54:41 AM UTC-4, Danial Klimkin wrote: > > Hello Seth, > > > I suggest re-generating your refresh token. From the error below it looks > like the r

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Danial Klimkin
Hello Seth, I suggest re-generating your refresh token. From the error below it looks like the refresh is triggered correctly but the token was not valid. -Danial. On Tuesday, April 14, 2015 at 6:47:16 PM UTC+3, Seth wrote: > > Ok now im getting `rescue in refresh_token!': OAuth2 token refre

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Seth
Ok now im getting `rescue in refresh_token!': OAuth2 token refresh failed (AdsCommon::Errors::AuthError) On Tuesday, April 14, 2015 at 11:40:16 AM UTC-4, Danial Klimkin wrote: > > Try setting it to the timestamp of token generation, or to an old date. > Eg.: > > :oauth2_token: > :access_

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Danial Klimkin
Try setting it to the timestamp of token generation, or to an old date. Eg.: :oauth2_token: :access_token: :refresh_token: :issued_at: 2014-05-13 14:29:18.110177979 +04:00 -Danial. On Tuesday, April 14, 2015 at 6:34:30 PM UTC+3, Seth wrote: > > right now its blank > >

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Seth
right now its blank On Tuesday, April 14, 2015 at 11:31:40 AM UTC-4, Danial Klimkin wrote: > > Do you also have :issued_at: defined? What is its value? > > > -Danial. > > On Tuesday, April 14, 2015 at 6:12:28 PM UTC+3, Seth wrote: >> >> Yes, so when I go on OAuth 2.0 Playground and get new tokens

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Danial Klimkin
Do you also have :issued_at: defined? What is its value? -Danial. On Tuesday, April 14, 2015 at 6:12:28 PM UTC+3, Seth wrote: > > Yes, so when I go on OAuth 2.0 Playground and get new tokens my app runs > (using both tokens in my yml file). However, once the token expires it > stops working a

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Seth
Yes, so when I go on OAuth 2.0 Playground and get new tokens my app runs (using both tokens in my yml file). However, once the token expires it stops working and i'm getting the AuthenticationError.OAUTH_TOKEN_INVALID error. Not sure if this makes a difference, but, I am keeping the `adword

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Danial Klimkin
I'll try to create a fresh setup and reproduce. In the meanwhile, can you describe the original issue in more detail? Did some of the request succeed but then stop? -Danial. On Tuesday, April 14, 2015 at 5:57:45 PM UTC+3, Seth wrote: > > Sorry i meant `access_token`, I always had both the `ac

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Seth
Sorry i meant `access_token`, I always had both the `access_token` and `refresh_token`. I also just created a sample app with a fresh install of everything and its not working without the `access_token` On Tuesday, April 14, 2015 at 10:53:25 AM UTC-4, Danial Klimkin wrote: > > Yes, you do need r

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Danial Klimkin
Yes, you do need refresh_token on the config. Please let me also now the ads-common and signet gem versions you are using. -Danial. On Tuesday, April 14, 2015 at 5:48:32 PM UTC+3, Seth wrote: > > Yeah, thats all the same. But until now i always had the `refresh_token` > as well. When did that

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Seth
google-ads-common (0.9.8) signet (0.6.0) On Tuesday, April 14, 2015 at 10:53:25 AM UTC-4, Danial Klimkin wrote: > > Yes, you do need refresh_token on the config. > > Please let me also now the ads-common and signet gem versions you are > using. > > > -Danial. > > On Tuesday, April 14, 2015 at 5:4

Re: Uploading Image for TemplateAd via AdGroupAdService

2015-04-14 Thread Josh Radcliff (AdWords API Team)
Hi, Ads in AdWords are immutable, so if you want to change any attribute of an ad, you'll have to REMOVE the existing ad and ADD a new ad with the new attributes. Cheers, Josh, AdWords API Team On Tuesday, April 14, 2015 at 8:54:43 AM UTC-4, Miguel Menchu wrote: > > I have a TemplateAd which w

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Seth
Yeah, thats all the same. But until now i always had the `refresh_token` as well. When did that change? On Tuesday, April 14, 2015 at 10:45:45 AM UTC-4, Danial Klimkin wrote: > > Hi Seth, > > > Did you make any changes to the configuration file between versions? There > were no auth-affecting ch

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Danial Klimkin
Hi Seth, Did you make any changes to the configuration file between versions? There were no auth-affecting changes so the new version should work the same way with the same configuration file. Make sure you still have :oauth2_client_id :oauth2_client_secret :oauth2_token :refresh_to

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Seth
Im working with a brand new refresh token. My application runs until the token expires and then i get this error `AuthenticationError.OAUTH_TOKEN_INVALID`. I then need to get new tokens from oauth playground. On Tuesday, April 14, 2015 at 10:35:18 AM UTC-4, Nadine Sundquist (AdWords API Team)

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Seth
Ok thanks! On Tuesday, April 14, 2015 at 10:32:54 AM UTC-4, Danial Klimkin wrote: > > Please make sure you don't have access_token specified in the > adwords_api.yml, just the refresh_token. > > > -Danial. > > > On Tuesday, April 14, 2015 at 5:26:26 PM UTC+3, Seth wrote: >> >> Ruby >> >> On Tuesd

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR requesting Campaign Extension

2015-04-14 Thread Danial Klimkin
Hello Afzal, Could you please send me the exact XML request and full server response *over email* (reply to author on the right)? -Danial, AdWords API Team. On Tuesday, April 14, 2015 at 3:53:36 PM UTC+3, af...@thesnugg.com wrote: > > Hi, > > I'm using the C# Clinet library to get Campaign E

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Seth
now im getting this error AuthenticationError.OAUTH_TOKEN_HEADER_INVALID On Tuesday, April 14, 2015 at 10:32:54 AM UTC-4, Danial Klimkin wrote: > > Please make sure you don't have access_token specified in the > adwords_api.yml, just the refresh_token. > > > -Danial. > > > On Tuesday, April 14, 2

Re: AdWords API access with service account set up

2015-04-14 Thread Danial Klimkin
Hello Evan, We strongly recommend avoid using Service Accounts with AdWords API. It requires Google Domain to be in place and generally, provides no benefits comparing to offline access. Please see this guide as a starting point: https://developers.google.com/adwords/api/docs/guides/authent

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Nadine Sundquist (AdWords API Team)
Hi Seth, I would recommend checking to make sure that your refresh token has not become invalid. Here are a few reasons why a refresh token may become invalid: - The refresh token expires after being unused for 6 months. - The refresh token limit per user per application has been reached.

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Danial Klimkin
Please make sure you don't have access_token specified in the adwords_api.yml, just the refresh_token. -Danial. On Tuesday, April 14, 2015 at 5:26:26 PM UTC+3, Seth wrote: > > Ruby > > On Tuesday, April 14, 2015 at 10:25:34 AM UTC-4, Seth wrote: >> >> google-adwords-api (0.14.2) >> >> On Tuesd

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Seth
Ruby On Tuesday, April 14, 2015 at 10:25:34 AM UTC-4, Seth wrote: > > google-adwords-api (0.14.2) > > On Tuesday, April 14, 2015 at 10:21:23 AM UTC-4, Danial Klimkin wrote: >> >> Hello Seth, >> >> >> What client library are you using? >> >> >> -Danial, AdWords API Team. >> >> On Monday, April 13,

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Seth
google-adwords-api (0.14.2) On Tuesday, April 14, 2015 at 10:21:23 AM UTC-4, Danial Klimkin wrote: > > Hello Seth, > > > What client library are you using? > > > -Danial, AdWords API Team. > > On Monday, April 13, 2015 at 11:48:47 PM UTC+3, Seth wrote: >> >> Hey, >> >> I just updated my app to V20

Re: access token not getting refreshed after updating to V201502

2015-04-14 Thread Danial Klimkin
Hello Seth, What client library are you using? -Danial, AdWords API Team. On Monday, April 13, 2015 at 11:48:47 PM UTC+3, Seth wrote: > > Hey, > > I just updated my app to V201502 a few days ago and now the access token > no longer gets automatically refreshed. Any idea why that might be? > >

Re: API error - 'deleted_client' - The OAuth client was deleted

2015-04-14 Thread Danial Klimkin
Hello, It looks like your OAuth client on the console (https://console.developers.google.com/) got deleted. You need to restore (if possible) or re-create it. -Danial, AdWords API Team. On Tuesday, April 14, 2015 at 3:52:50 PM UTC+3, mi...@chaseandcoadvertising.co.uk wrote: > > Hi > > I'm

ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2015-04-14 Thread Sandy B.
Hi All, since the beginning of april we have a problem to get CRITERIONCREATIVE reports for impression and clicks for some accounts. We tried to get reports for a smaler size of campaigns for an account (just active campaigns). That seems to work. But the whole account failed with: Exception f

Re: Google Analytics metrics zero in AD_PERFORMANCE_REPORT

2015-04-14 Thread Josh Radcliff (AdWords API Team)
Hi David, The team is still actively looking into this, but I don't have a resolution just yet. Thanks, Josh, AdWords API Team On Monday, April 13, 2015 at 6:32:46 AM UTC-4, David Midgley wrote: > > Hi Josh > > It's been three months since your last post, have you managed to get a > response f

Re: Одобрение заявки на получение доступа к API

2015-04-14 Thread Josh Radcliff (AdWords API Team)
Hi, Have you filled out the second part of the application form? If not, please go ahead and fill it out. Once you submit that form, the AdWords API Compliance team will respond with an answer within a business day. If you have filled out the s

AdWords API access with service account set up

2015-04-14 Thread Evan Troelstra
am writing an application that is meant to automatically access the AdWords API to download among things performance report data. This application will need to impersonate a user for automatically logging in without manual intervention. It was my understanding that the service account email

Filter out only closely related keyword ideas

2015-04-14 Thread Veso
Hello, I am currently trying out the Adwords API for the first time. I am using the TargetingIdeaService to get some keyword ideas and everything seems to be working fine. I am running into one problem though: I want to be able to set the filter "Only show ideas closely related to my search t

Uploading Image for TemplateAd via AdGroupAdService

2015-04-14 Thread Miguel Menchu
I have a TemplateAd which was put together in AdBuilder. It is a "Dynamic Display ad" and will get its contents from a Feed's FeedItems. I'm able to populate most of the ad's fields this way, but not the logo (i.e. Design_0_logoImageUrl) . I'm using AdGroupAdService to update this logo, but A

Expected volatility on TargetingIdeaService Average CPC metric

2015-04-14 Thread jon
Hi, I retrieved the Average CPC metric from the TargetingIdeaService on April 8th and again, today, April 13th and the ACPC metric showed an average swing of 20% (either direction) with some keywords in the sample showing almost a 100% change. What is the expected volatility of this metric? Ho

InternalApiError.UNEXPECTED_INTERNAL_API_ERROR requesting Campaign Extension

2015-04-14 Thread afzal
Hi, I'm using the C# Clinet library to get Campaign Extensions using CampaignExtensionSettingService, the code I am using is: // Get the CampaignExtensionSettingService. CampaignExtensionSettingService campaignExtensionSettingService = (CampaignExtensionSettingService)user.GetService(

Re: Adding FeedItems to a Feed via FeedItemOperation.ADD

2015-04-14 Thread Miguel Menchu
Thanks Josh! On Friday, January 16, 2015 at 2:14:42 PM UTC-5, Josh Radcliff (AdWords API Team) wrote: > > Hi, > > You can indeed add multiple *FeedItem*s in a single *mutate* call. Simply > submit multiple FeedItemOperation >

Managed Customer Service Error ALREADY_MANAGED_FOR_UI_ACCESS

2015-04-14 Thread fischi
Hello! In our AdwordsAPI Tool we use the Managed Customer Service to link Accounts to MCCs. So far so good, usually it is no Problem at all (except the duplicate Child issue, but there is no way of solving that directly). Today, a strange Error appeared - ALREADY_MANAGED_FOR_UI_ACCESS, and I ha

Одобрение заявки на получение доступа к API

2015-04-14 Thread Bigdata Bigdata
Добрый день. оставил заявку больше недели назад, и заявка до сих пор в рассмотрении, подскажите,как долго еще ждать? У нас горят сроки, и нужно знать хотя бы примерно, сколько еще? Спасибо за понимание. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+:

API error - 'deleted_client' - The OAuth client was deleted

2015-04-14 Thread miles
Hi I'm new to the Google Adwords API and so far have managed to get the refresh token by running 'GetRefreshToken.php' via the command line. However, when trying out one of the recommended examples - GetCampaigns.php I get the following error - An error has occurred: { "error" : "deleted

Traffic Estimator question

2015-04-14 Thread Dima Bikov
I'm trying to use the traffic estimator in order to get estimations for various keywords' average CPC. I've noticed that I get different results in the following cases: 1. If I create a keyword estimate request with a single keyword, say keyword "a", and then an ad group estimate request