Re: TS3500 firmware/hardware issues

2010-07-06 Thread Gill, Geoffrey L.
> > Let us know what you find. Here's the final update, thankfully, to the problems I was having. All in all it took almost 3 weeks for them to fix this problem. With all the parts that were replaced there isn't any way for me to tell you which were actually bad, but here's the list, and this

Re: TS3500 firmware/hardware issues

2010-06-30 Thread Prather, Wanda
ve checked that when they replaced the drive. But "should" doesn't mean "did"... -Original Message- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Len Boyle Sent: Tuesday, June 29, 2010 11:01 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM

Re: TS3500 firmware/hardware issues

2010-06-30 Thread Richard Rhodes
> > 2. I assume these are Fibre drives. Even with experienced > IBM CE's, like I have had, sometimes changing a drive, isn't "clean". > If nor done just right, the WWN doesn't come up with the original one > and they need t do it again. If not then TSM does not see drive > due to WWN doesn't mat

Re: TS3500 firmware/hardware issues

2010-06-29 Thread Len Boyle
d the tape drive and things were better. Let us know what you find. len -Original Message- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Gill, Geoffrey L. Sent: Tuesday, June 29, 2010 7:44 PM To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] TS3500 firmware/hardware i

Re: TS3500 firmware/hardware issues

2010-06-29 Thread David Longo
Wow, sounds like fun! As I read this, it seems like it is probably not possible to do normal troubleshooting - what happened in sequence when this stopped working. So, you just have to dive in there. Here's some quick thoughts. 1. Does the 3584 have call home setup to new vendor and did they g

TS3500 firmware/hardware issues

2010-06-29 Thread Gill, Geoffrey L.
I've been having numerous problems lately with our 3584 and wondered if those of you out there with one would mind sharing your firmware level. Ours is on 7270, with LTO2 drives at 73V1. I've been on this for some time and don't believe it is related to the issues we're having but you never know I