Re: Message ANR9613W

2004-10-14 Thread Jim Sporer
Mark, Thanks for the hint. We installed the 64 bit base release of tsm and then put the 5.2.2.4 32 bit maintenance release on over the top of that. That is probably why moving the 32 bit dsmlicense file from the old machine corrected the problem. I opened a problem with TSM support on this issue

Re: Message ANR9613W

2004-10-07 Thread Jim Sporer
Mark, Thanks for the info. Yes, I was unable to register licenses after getting the message. The 32 to 64 bit stuff is interesting because we did go from the 32 bit TSM on one machine to 64 bit on the other machine. I will be contacting IBM support to see if we can get this resolved. I'd hate t

Re: Message ANR9613W

2004-10-06 Thread Mark D. Rodriguez
Jim, I just had a customer do an upgrade similar to what you describe and they had the same problem. It turned out that they installed both the 32 bit and 64 bit code on the machine. This is obviously not a good thing! BTW, you will probably notice you can't register any licenses either. When I

Re: Message ANR9613W

2004-10-05 Thread Jim Sporer
Richard, That doesn't quite explain what happened. I installed TSM on system-new and tried to move from system-old to system-new. When I tried to start system-new, I got the ANR9613W message. I then moved dsmlicense from system-old to system-new and started the server without the error message.

Re: Message ANR9613W

2004-10-05 Thread Richard Sims
On Oct 5, 2004, at 3:39 PM, Jim Sporer wrote: We were running TSM server version 5.2.2.4 on an AIX 5.1 machine. Yesterday we moved the TSM server to a new AIX machine running AIX 5.2. We installed TSM server version 5.2.2.4 on the new machine so the only difference was we are running AIX 5.2. We