Arnaud, Thank you very much for this valuable information. Since 5.2.2.x we see that error and where looking for the reason. There where some fixes in TSM but you know it was only the half of the whole thing. Kind regards, Stefan Holzwarth
-----Urspr�ngliche Nachricht----- Von: PAC Brion Arnaud [mailto:[EMAIL PROTECTED] Gesendet: Freitag, 29. Oktober 2004 11:40 An: [EMAIL PROTECTED] Betreff: Re: Failed incremental backup for NT 2003. Hoa, You'll find an article on Microsoft support web site (http://support.microsoft.com), which may solve your problem : do a search for "833167" and you'll be directed to an article about "Time-out errors occur in Volume Shadow Copy service writers, and shadow copies are lost during backup and during times when there are high levels of input/output". There is an associated patch you should ask them and apply on your client. We did it and it solved the problem ! Cheers. Arnaud ************************************************************************ ****** Panalpina Management Ltd., Basle, Switzerland, CIT Department Viadukstrasse 42, P.O. Box 4002 Basel/CH Phone: +41 (61) 226 11 11, FAX: +41 (61) 226 17 01 Direct: +41 (61) 226 19 78 e-mail: [EMAIL PROTECTED] ************************************************************************ ****** -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Hoa V Nguyen Sent: Thursday, 28 October, 2004 18:29 To: [EMAIL PROTECTED] Subject: Failed incremental backup for NT 2003. Hi gurus, Our NT guys have issues to backup NT 2003 with following errors messages: 10/24/2004 18:44:24 CreateSnapshotSet(): AddToSnapshotSet() returns hr=VSS_E_UNEXPECTED_PROVIDER_ERROR 10/24/2004 18:44:26 ANS1950E Backup via Microsoft Volume Shadow Copy failed. See error log for more detail. I would appreciated you folks shed some light please. We have opened a PMR 60173,370 with IBM regarding the windows 2003 TSM client errors,but didn't hear any good news yet. Client version: 5.2.3 TSM 5.2.2.3 Thank you. Hoa.