Re: 3583 firmware upgrade failed.

2005-04-13 Thread Richard Sims
On Apr 13, 2005, at 1:53 PM, Mark D. Rodriguez wrote: ...They could have solved this problem on day one if they would have taken 5 minutes to send me an email with the program and the 3 commands I needed to run, but instead IBM must have wasted 50 or 60 man hours discussing it, have conference call

Re: 3583 firmware upgrade failed.

2005-04-13 Thread Mark D. Rodriguez
Hi, I figure I would give you all an update on the problems I had with this process. After a lot of discussion, IBM has admitted that they have in fact published incorrect procedures for upgrading the firmware on the 3583 library. If you follow the incorrect procedures it will leave you library u

Re: 3583 firmware upgrade failed.

2005-04-11 Thread Stackwick, Steven J.
/2005 11:59 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: 3583 firmware upgrade failed. Hi, As an update to my situation. I have determined how I got in the mess that I am in. It seems that IBM has some documentation out there that is incorrect. I used a document titled: Installation Instruc

Re: 3583 firmware upgrade failed.

2005-04-11 Thread Richard Sims
Hi, Mark - FWIW, I found a seeming better set of instructions on the IBM web site: "Updating Scalable Tape Library Firmware" which addresses the 3583 http://www-1.ibm.com/support/docview.wss?uid=ssg1S1001315 . Don't know that it can get you out of the current predicament. As a last resort I would

Re: 3583 firmware upgrade failed.

2005-04-10 Thread Mark D. Rodriguez
Hi, As an update to my situation. I have determined how I got in the mess that I am in. It seems that IBM has some documentation out there that is incorrect. I used a document titled: Installation Instructions Update IBM 3583 Library and Tape Drive Firmware The pdf file name for this document i

3583 firmware upgrade failed.

2005-04-10 Thread Mark D. Rodriguez
Hi, I am trying to upgrade a 3583 to the latest (V3_30_08) firmawre from V3_10_04. I originally tried to do this from an AIX V5.2 system that was SCSI attached to the library. I tried to do the SCSI upgrade as described in several different IBM documents. This upgrade timed out and failed after