ibm.com working on registration error

2002-10-31 Thread Donna Jee
FYI, I was informed that ibm.com team is aware and working on the problem where users get a 'server error' when trying to complete software support registration form found at http://www-120.ibm.com/software/support/ecare/login?action=register

Update to issues being encountered on your move to IBM.com

2002-10-30 Thread Donna Jee
FYI.. The Netscape issue was resolved.. It was an error with Netscape 7.0 and the way it read our pages.. We made some change to our pages and they seem to be working fine.We also removed the "All support downloads" box from the TSM pages only.. This is a temporary solution and will be placed

Update to issues on your move to IBM.com

2002-10-28 Thread Donna Jee
Update to issues being encountered on your move to IBM.com. 1) IBM.com is reviewing the issue with Netscape 7.0 with the new web pages and will get back to us with their findings in a couple of days. 2) Tivoli will be redirecting the tivoli.com TSM pages to a single page that provides an explanati

Find ITSM downloads by going to 'Downloads' under 'Self Help'

2002-10-24 Thread Donna Jee
n that the "All Support Downloads" is to get *all* Tivoli Products. Unfortuneately that link to "All Support Downloads" will continue to link back to the tivoli.com web site until all data has been migrated to ibm.com. --- Donna Jee Tivoli Storage Manager Server Development [EMAIL PROTECTED]