Re: failed 12 error message

2008-01-07 Thread Avy Wong
Joni, I made a mistake, yours is Window 2000. You can try submitting a PMR to ask for support. Richard Sim pointed this out for me. Thanks Richard. "Windows NT 5.0" (WinNT 5.0)The actual, official designation of Windows 2000, as shows up

Re: failed 12 error message

2008-01-07 Thread Avy Wong
I understand that neither Microsoft nor IBM will support Window NT related problem. If you submit a PMR to IBM for support, they would tell you they do not support it and close the ticket. There are lots of not the same category errors showing up on your error log. My guess is not one fix will fix

Re: failed 12 error message

2008-01-07 Thread Joni Moyer
Hello everyone! I found the following info. in the dsmerror.log file, but what can be done to fix/resolve this issue? This is a WinNT 5.00 server with a 5.3.5.0 tsm client. Any ideas/suggestions? Thanks in advance! I usually just handle the TSM server issues, so this is new to me. Any help is

Re: 3592 Drive Encryption

2008-01-07 Thread Strand, Neil B.
Boris, Verify that the library and drives are capable - may need a firmware upgrade or feature code - check with IBM. You will also want to ensure you have the latest Atape driver installed. A logical library is either encryption capable or not - the drives in a logical library cannot be

3592 Drive Encryption

2008-01-07 Thread Herrmann, Boris
Hello TSM'ers, I've a question regarding Drive Encryption. We have a TSM Server v5.4.1.2 (on AIX 5.3.0.0) with a 3584 Tape Library and 3592-E05 Drives. We share this Library with our mainframe colleagues (one logical Library for mainframe and one logical Library for our TSM environment). Now o

Re: failed 12 error message

2008-01-07 Thread Avy Wong
The dsmerror/dsmsched.log files are the first place to go look what exactly the Failed 12 error is. Sometimes it will say 'snapshot error', sometimes is 'Microsoft Volume Shadow Copy error', etc., At times you can do ' q actlog=-24 search=nodename' , to look deeper into where it hangs. (note: actl

Re: failed 12 error message

2008-01-07 Thread Andrew Raibeck
Look up the QUERY EVENT command for more info on the results of the QUERY EVENT command. Also see chapter 7 in the client manual. Best regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Tucson/[

Re: failed 12 error message

2008-01-07 Thread Zoltan Forray/AC/VCU
We see these, as well. You need to check the dsmerror/dsmsched.log files on the client. That is how I was able to determine the error message associated with the rc=12 and resolved the problem. Joni Moyer <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" 01/07/2008 09:27 AM Please respo

failed 12 error message

2008-01-07 Thread Joni Moyer
Hello everyone, I was just wondering if anyone would happen to know what the failed 12 error message means? And where can I find more information on why the client failed with this error? Scheduled Start Actual Start Schedule Name Node Name Status ---