False positives with Bayes_99

2007-12-20 Thread Merlin
Hi there,

I am running a well trusted travel community page that sends system
e-mails like register, notice on comments etc. to its opt-in signed up
users.

Since two days all E-Mails from that server get an aditional spam score
of 3.5!! by Bayes_99. I looked it up and found that Spamassasin believes
that it is to 99% spam by training from users. I believe there is more
to it, as I can not believe that
users mark such msges as spam. I also received another e-mail from
another community page that was marked with Bayes_99 despite that it
never has before. How come?! I looked into several red lists for my
server, but the server is not listed anywhere. The only thing I found is
that the server was not set with "reverse mapping" to the correct
domain, but to the one the hostmaster has set before (it is a root
server). Changed it yesterday to the domain name but still no change
today. Still wrong host. Does this have something to do with Bayes_99?

I am wondering how to get rid of this Bayes_99 thing and how to get to
Bayes_00 that would be more suitable for that e-mail. Do I have to
configure Postfix as the sending instance somehow with anything like
truested server lists, or with anything else I might have overlooked by
configuring it?

Here is a header of a false positive:

Subject: {SPAM 03.5} Feedback: lost password - please help
X-Spam: spam
X-Spam-score: 3.5
X-Spam-hits: BAYES_99 3.5, BAYES_USED global
X-Spam-source: IP='87.106.60.58',
Host='s15229619.onlinehome-server.info', Country='DE',
  FromHeader='net', MailFrom='net'

Thank you for any help,

Merlin
-- 
  Merlin
  [EMAIL PROTECTED]

-- 
http://www.fastmail.fm - One of many happy users:
  http://www.fastmail.fm/docs/quotes.html



Re: False positives with Bayes_99

2007-12-20 Thread Merlin

On Thu, 20 Dec 2007 03:08:34 -0800, "Merlin" <[EMAIL PROTECTED]> said:
> 
> 
> 
> On Thu, 20 Dec 2007 11:59:32 +0100, "Matthias Haegele"
> <[EMAIL PROTECTED]> said:
> > Merlin schrieb:
> > > Hi there,
> > > 
> > > I am running a well trusted travel community page that sends system
> > > e-mails like register, notice on comments etc. to its opt-in signed up
> > > users.
> > > 
> > > Since two days all E-Mails from that server get an aditional spam score
> > > of 3.5!! by Bayes_99. I looked it up and found that Spamassasin believes
> > > that it is to 99% spam by training from users. I believe there is more
> > > to it, as I can not believe that
> > > users mark such msges as spam. I also received another e-mail from
> > > another community page that was marked with Bayes_99 despite that it
> > > never has before. How come?! I looked into several red lists for my
> > > server, but the server is not listed anywhere. The only thing I found is
> > > that the server was not set with "reverse mapping" to the correct
> > > domain, but to the one the hostmaster has set before (it is a root
> > > server). Changed it yesterday to the domain name but still no change
> > > today. Still wrong host. Does this have something to do with Bayes_99?
> > > 
> > > I am wondering how to get rid of this Bayes_99 thing and how to get to
> > > Bayes_00 that would be more suitable for that e-mail. Do I have to
> > > configure Postfix as the sending instance somehow with anything like
> > > truested server lists, or with anything else I might have overlooked by
> > > configuring it?
> > > 
> > > Here is a header of a false positive:
> > > 
> > > Subject: {SPAM 03.5} Feedback: lost password - please help
> > > X-Spam: spam
> > > X-Spam-score: 3.5
> > > X-Spam-hits: BAYES_99 3.5, BAYES_USED global
> > > X-Spam-source: IP='87.106.60.58',
> > > Host='s15229619.onlinehome-server.info', Country='DE',
> > >   FromHeader='net', MailFrom='net'
> > > 
> > > Thank you for any help,
> > 
> > afaik the bayes results comes only from manual training and autolearn?
> > So the reverse dns, missing Pointer record is hit by another rule ...
> > 
> > Perhaps you need to retrain the messages as ham (sa-learn --ham ...).
> > Or if your bayes-database is completely "poisoned" start from scratch.
> > 
> > Perhaps you could show the bayes_mumble ...
> > 
> > > Merlin
> > 
> > 
> > -- 
> > Greetings & hth
> > MH
> > 
> > 
> > Dont send mail to: [EMAIL PROTECTED]
> > --
> > 
> 
> 
> Hi,
> 
> thank you for your reply. I am not the one who can train ist. I am just
> running the server with
> the community that sends the messages. It is a big problem for me as if
> those e-mails do get false
> positive no more registration might be pssible etc.
> 
> The funny thing is, that e-mails with almost identical content (for
> example notifications on forum 
> replies) from other sites get even a Bayes_00 while mine get Bayes_99
> (that is true for the fastmail.fm e-mail
> provider). How come? Do you believe it has to do with the content, or
> the header? It must be the header as
> for example feedback msgs. that I receive through an online form also
> get marked with Bayes_99.
> The e-mails are sent through the PHPmailer class (opensource). I also
> looked there, but could not find a misconfig or so.
> 
> Thank you for any help,
> 
> Merlin
> -- 
>   Merlin
>   [EMAIL PROTECTED]
> 
> -- 
> http://www.fastmail.fm - A no graphics, no pop-ups email service
> 



Hi,

thank you for your reply. I am not the one who can train ist. I am just
running the server with
the community that sends the messages. It is a big problem for me as if
those e-mails do get false
positive no more registration might be pssible etc.

The funny thing is, that e-mails with almost identical content (for
example notifications on forum
replies) from other sites get even a Bayes_00 while mine get Bayes_99
(that is true for the fastmail.fm e-mail
provider). How come? Do you believe it has to do with the content, or
the header? It must be the header as
for example feedback msgs. that I receive through an online form also
get marked with Bayes_99.
The e-mails are sent through the PHPmailer class (opensource). I also
looked there, but could not find a misconfig or so.

Thank you for any help,

Merlin
-- 
  Merlin
  [EMAIL PROTECTED]

-- 
http://www.fastmail.fm - A no graphics, no pop-ups email service



Re: False positives with Bayes_99

2007-12-20 Thread Merlin

On Thu, 20 Dec 2007 15:18:45 +0100, "Matthias Haegele"
<[EMAIL PROTECTED]> said:
> Merlin schrieb:
> > On Thu, 20 Dec 2007 03:08:34 -0800, "Merlin" <[EMAIL PROTECTED]> said:
> >>
> >>
> >> On Thu, 20 Dec 2007 11:59:32 +0100, "Matthias Haegele"
> >> <[EMAIL PROTECTED]> said:
> >>> Merlin schrieb:
> >>>> Hi there,
> >>>>
> >>>> I am running a well trusted travel community page that sends system
> >>>> e-mails like register, notice on comments etc. to its opt-in signed up
> >>>> users.
> >>>>
> >>>> Since two days all E-Mails from that server get an aditional spam score
> >>>> of 3.5!! by Bayes_99. I looked it up and found that Spamassasin believes
> >>>> that it is to 99% spam by training from users. I believe there is more
> >>>> to it, as I can not believe that
> >>>> users mark such msges as spam. I also received another e-mail from
> >>>> another community page that was marked with Bayes_99 despite that it
> >>>> never has before. How come?! I looked into several red lists for my
> >>>> server, but the server is not listed anywhere. The only thing I found is
> >>>> that the server was not set with "reverse mapping" to the correct
> >>>> domain, but to the one the hostmaster has set before (it is a root
> >>>> server). Changed it yesterday to the domain name but still no change
> >>>> today. Still wrong host. Does this have something to do with Bayes_99?
> >>>>
> >>>> I am wondering how to get rid of this Bayes_99 thing and how to get to
> >>>> Bayes_00 that would be more suitable for that e-mail. Do I have to
> >>>> configure Postfix as the sending instance somehow with anything like
> >>>> truested server lists, or with anything else I might have overlooked by
> >>>> configuring it?
> >>>>
> >>>> Here is a header of a false positive:
> >>>>
> >>>> Subject: {SPAM 03.5} Feedback: lost password - please help
> >>>> X-Spam: spam
> >>>> X-Spam-score: 3.5
> >>>> X-Spam-hits: BAYES_99 3.5, BAYES_USED global
> >>>> X-Spam-source: IP='87.106.60.58',
> >>>> Host='s15229619.onlinehome-server.info', Country='DE',
> >>>>   FromHeader='net', MailFrom='net'
> >>>>
> >>>> Thank you for any help,
> >>> afaik the bayes results comes only from manual training and autolearn?
> >>> So the reverse dns, missing Pointer record is hit by another rule ...
> >>>
> >>> Perhaps you need to retrain the messages as ham (sa-learn --ham ...).
> >>> Or if your bayes-database is completely "poisoned" start from scratch.
> >>>
> >>> Perhaps you could show the bayes_mumble ...
> >>>
> >>>> Merlin
> >>>
> >>> -- 
> >>> Greetings & hth
> >>> MH
> >>>
> >>>
> >>> Dont send mail to: [EMAIL PROTECTED]
> >>> --
> >>>
> >>
> >> Hi,
> >>
> >> thank you for your reply. I am not the one who can train ist. I am just
> >> running the server with
> >> the community that sends the messages. It is a big problem for me as if
> >> those e-mails do get false
> >> positive no more registration might be pssible etc.
> >>
> >> The funny thing is, that e-mails with almost identical content (for
> >> example notifications on forum 
> >> replies) from other sites get even a Bayes_00 while mine get Bayes_99
> >> (that is true for the fastmail.fm e-mail
> >> provider). How come? Do you believe it has to do with the content, or
> >> the header? It must be the header as
> >> for example feedback msgs. that I receive through an online form also
> >> get marked with Bayes_99.
> >> The e-mails are sent through the PHPmailer class (opensource). I also
> >> looked there, but could not find a misconfig or so.
> 
> Hmm. If you couldnt influence the training process and therefore cant 
> rely on it,
> you probably dont want to use Bayes scores or at least lower BAYES_99?
> 
> Perhaps you would like to use a pastebin-service like
> http://pastebin.com/
> and show us some "False Positive Samples" (feel free to exchange 
> confidential parts, understandable plz).
> 
> >> Thank you for any help,
> >>
> >> Merlin
> 
> 
> -- 
> Gruesse/Greetings
> MH
> 
> 
> Dont send mail to: [EMAIL PROTECTED]
> --
> 


Thank you for your reply. I have uploaded an example of the complete
e-mail that
got a... 
Bayes_99: http://pastebin.com/db1f0425
Bayes_80: http://pastebin.com/da5a6714

This occures only since 2 days now. Most of the other mails I do get
inside my e-mail account is
with bayes_00 that even got a -2.x score. As those e-mails are extremly
important for my community
I would like to make sure that the members receive it. No idea why they
do not get a Bayes_00 as well.
Perhaps I have misconfigured the SMPT Server/ Postfix or PHPmailer or
the Linux server itself?

To make sure there is no misunderstanding, I am not running the server
that is classifying the e-mail
with Bayes_99, but the server that has sent that e-mail. 

Best regards,

Merlin

-- 
  Merlin
  [EMAIL PROTECTED]

-- 
http://www.fastmail.fm - Or how I learned to stop worrying and
  love email again



Will DKIM reduce the spam score

2007-12-21 Thread Merlin
Hi there,

I am looking into DKIM in order to make it more easy for e-mail
providers
to verify my server adress and therefore get a trustworthy spam score
like "ALL_TRUSTED",
or "BAYES_00".

Do you believe that adding DKIM support for postfix will help? I looked
into the postfix help on
how to achieve that:
http://www.postfix.org/MILTER_README.html

Unfortunatelly that would meen that I would have to upgrade from 2.2.1
which I would rather like
to not touch.

I am not even sure if it would help. My situation is, that I am running
a community page that
sends for example opt-in registration emails to verify e-mail adresses
on sign-ups. Some e-mail providers
seem to mark that as untrusted, or even spam with a score of 0-3.5. I
would like to make sure all
e-mail got delivered and do search therefore for ways to add signatures
or similar to set myself apart from
spammers.

Thank you for any hint on how to proceed from here.

Best regards,

Merlin
-- 
  Merlin
  [EMAIL PROTECTED]

-- 
http://www.fastmail.fm - Email service worth paying for. Try it for free



Newsletter gets declared as spam

2007-04-24 Thread Merlin Morgenstern

Hi there,

I am operating a travel community portal since 5 years now. Members can 
subscribe online to a newsletter by checking a box while they sign up 
for an account. Since a few months more and more newsletters get stuck 
in the junk folder and I am trying to find out why.
Even if the spam score is as little as 2.1 the message get in there! 
Regular mail gets filtered out with >6 on my settings.


The mail gets send through phpmailer 1.7.3 and the header looks like:

X-Sieve: CMU Sieve 2.3
X-Spam-score: 1.9
X-Spam-hits: BAYES_00 -0.7, EXTRA_MPART_TYPE 1.091, FORGED_RCVD_HELO 0.135,
  HTML_MESSAGE 0.001, HTML_TAG_BALANCE_BODY 0.228, MIME_HTML_ONLY 0.001,
  TVD_FW_GRAPHIC_NAME_MID 1.2

EXTRA_MPART_TYPE gets highest, but I do not see a way to get rid of 
this? Can anybody help please?


Best regards,

Merlin