False positives with Bayes_99
Hi there, I am running a well trusted travel community page that sends system e-mails like register, notice on comments etc. to its opt-in signed up users. Since two days all E-Mails from that server get an aditional spam score of 3.5!! by Bayes_99. I looked it up and found that Spamassasin believes that it is to 99% spam by training from users. I believe there is more to it, as I can not believe that users mark such msges as spam. I also received another e-mail from another community page that was marked with Bayes_99 despite that it never has before. How come?! I looked into several red lists for my server, but the server is not listed anywhere. The only thing I found is that the server was not set with "reverse mapping" to the correct domain, but to the one the hostmaster has set before (it is a root server). Changed it yesterday to the domain name but still no change today. Still wrong host. Does this have something to do with Bayes_99? I am wondering how to get rid of this Bayes_99 thing and how to get to Bayes_00 that would be more suitable for that e-mail. Do I have to configure Postfix as the sending instance somehow with anything like truested server lists, or with anything else I might have overlooked by configuring it? Here is a header of a false positive: Subject: {SPAM 03.5} Feedback: lost password - please help X-Spam: spam X-Spam-score: 3.5 X-Spam-hits: BAYES_99 3.5, BAYES_USED global X-Spam-source: IP='87.106.60.58', Host='s15229619.onlinehome-server.info', Country='DE', FromHeader='net', MailFrom='net' Thank you for any help, Merlin -- Merlin [EMAIL PROTECTED] -- http://www.fastmail.fm - One of many happy users: http://www.fastmail.fm/docs/quotes.html
Re: False positives with Bayes_99
On Thu, 20 Dec 2007 03:08:34 -0800, "Merlin" <[EMAIL PROTECTED]> said: > > > > On Thu, 20 Dec 2007 11:59:32 +0100, "Matthias Haegele" > <[EMAIL PROTECTED]> said: > > Merlin schrieb: > > > Hi there, > > > > > > I am running a well trusted travel community page that sends system > > > e-mails like register, notice on comments etc. to its opt-in signed up > > > users. > > > > > > Since two days all E-Mails from that server get an aditional spam score > > > of 3.5!! by Bayes_99. I looked it up and found that Spamassasin believes > > > that it is to 99% spam by training from users. I believe there is more > > > to it, as I can not believe that > > > users mark such msges as spam. I also received another e-mail from > > > another community page that was marked with Bayes_99 despite that it > > > never has before. How come?! I looked into several red lists for my > > > server, but the server is not listed anywhere. The only thing I found is > > > that the server was not set with "reverse mapping" to the correct > > > domain, but to the one the hostmaster has set before (it is a root > > > server). Changed it yesterday to the domain name but still no change > > > today. Still wrong host. Does this have something to do with Bayes_99? > > > > > > I am wondering how to get rid of this Bayes_99 thing and how to get to > > > Bayes_00 that would be more suitable for that e-mail. Do I have to > > > configure Postfix as the sending instance somehow with anything like > > > truested server lists, or with anything else I might have overlooked by > > > configuring it? > > > > > > Here is a header of a false positive: > > > > > > Subject: {SPAM 03.5} Feedback: lost password - please help > > > X-Spam: spam > > > X-Spam-score: 3.5 > > > X-Spam-hits: BAYES_99 3.5, BAYES_USED global > > > X-Spam-source: IP='87.106.60.58', > > > Host='s15229619.onlinehome-server.info', Country='DE', > > > FromHeader='net', MailFrom='net' > > > > > > Thank you for any help, > > > > afaik the bayes results comes only from manual training and autolearn? > > So the reverse dns, missing Pointer record is hit by another rule ... > > > > Perhaps you need to retrain the messages as ham (sa-learn --ham ...). > > Or if your bayes-database is completely "poisoned" start from scratch. > > > > Perhaps you could show the bayes_mumble ... > > > > > Merlin > > > > > > -- > > Greetings & hth > > MH > > > > > > Dont send mail to: [EMAIL PROTECTED] > > -- > > > > > Hi, > > thank you for your reply. I am not the one who can train ist. I am just > running the server with > the community that sends the messages. It is a big problem for me as if > those e-mails do get false > positive no more registration might be pssible etc. > > The funny thing is, that e-mails with almost identical content (for > example notifications on forum > replies) from other sites get even a Bayes_00 while mine get Bayes_99 > (that is true for the fastmail.fm e-mail > provider). How come? Do you believe it has to do with the content, or > the header? It must be the header as > for example feedback msgs. that I receive through an online form also > get marked with Bayes_99. > The e-mails are sent through the PHPmailer class (opensource). I also > looked there, but could not find a misconfig or so. > > Thank you for any help, > > Merlin > -- > Merlin > [EMAIL PROTECTED] > > -- > http://www.fastmail.fm - A no graphics, no pop-ups email service > Hi, thank you for your reply. I am not the one who can train ist. I am just running the server with the community that sends the messages. It is a big problem for me as if those e-mails do get false positive no more registration might be pssible etc. The funny thing is, that e-mails with almost identical content (for example notifications on forum replies) from other sites get even a Bayes_00 while mine get Bayes_99 (that is true for the fastmail.fm e-mail provider). How come? Do you believe it has to do with the content, or the header? It must be the header as for example feedback msgs. that I receive through an online form also get marked with Bayes_99. The e-mails are sent through the PHPmailer class (opensource). I also looked there, but could not find a misconfig or so. Thank you for any help, Merlin -- Merlin [EMAIL PROTECTED] -- http://www.fastmail.fm - A no graphics, no pop-ups email service
Re: False positives with Bayes_99
On Thu, 20 Dec 2007 15:18:45 +0100, "Matthias Haegele" <[EMAIL PROTECTED]> said: > Merlin schrieb: > > On Thu, 20 Dec 2007 03:08:34 -0800, "Merlin" <[EMAIL PROTECTED]> said: > >> > >> > >> On Thu, 20 Dec 2007 11:59:32 +0100, "Matthias Haegele" > >> <[EMAIL PROTECTED]> said: > >>> Merlin schrieb: > >>>> Hi there, > >>>> > >>>> I am running a well trusted travel community page that sends system > >>>> e-mails like register, notice on comments etc. to its opt-in signed up > >>>> users. > >>>> > >>>> Since two days all E-Mails from that server get an aditional spam score > >>>> of 3.5!! by Bayes_99. I looked it up and found that Spamassasin believes > >>>> that it is to 99% spam by training from users. I believe there is more > >>>> to it, as I can not believe that > >>>> users mark such msges as spam. I also received another e-mail from > >>>> another community page that was marked with Bayes_99 despite that it > >>>> never has before. How come?! I looked into several red lists for my > >>>> server, but the server is not listed anywhere. The only thing I found is > >>>> that the server was not set with "reverse mapping" to the correct > >>>> domain, but to the one the hostmaster has set before (it is a root > >>>> server). Changed it yesterday to the domain name but still no change > >>>> today. Still wrong host. Does this have something to do with Bayes_99? > >>>> > >>>> I am wondering how to get rid of this Bayes_99 thing and how to get to > >>>> Bayes_00 that would be more suitable for that e-mail. Do I have to > >>>> configure Postfix as the sending instance somehow with anything like > >>>> truested server lists, or with anything else I might have overlooked by > >>>> configuring it? > >>>> > >>>> Here is a header of a false positive: > >>>> > >>>> Subject: {SPAM 03.5} Feedback: lost password - please help > >>>> X-Spam: spam > >>>> X-Spam-score: 3.5 > >>>> X-Spam-hits: BAYES_99 3.5, BAYES_USED global > >>>> X-Spam-source: IP='87.106.60.58', > >>>> Host='s15229619.onlinehome-server.info', Country='DE', > >>>> FromHeader='net', MailFrom='net' > >>>> > >>>> Thank you for any help, > >>> afaik the bayes results comes only from manual training and autolearn? > >>> So the reverse dns, missing Pointer record is hit by another rule ... > >>> > >>> Perhaps you need to retrain the messages as ham (sa-learn --ham ...). > >>> Or if your bayes-database is completely "poisoned" start from scratch. > >>> > >>> Perhaps you could show the bayes_mumble ... > >>> > >>>> Merlin > >>> > >>> -- > >>> Greetings & hth > >>> MH > >>> > >>> > >>> Dont send mail to: [EMAIL PROTECTED] > >>> -- > >>> > >> > >> Hi, > >> > >> thank you for your reply. I am not the one who can train ist. I am just > >> running the server with > >> the community that sends the messages. It is a big problem for me as if > >> those e-mails do get false > >> positive no more registration might be pssible etc. > >> > >> The funny thing is, that e-mails with almost identical content (for > >> example notifications on forum > >> replies) from other sites get even a Bayes_00 while mine get Bayes_99 > >> (that is true for the fastmail.fm e-mail > >> provider). How come? Do you believe it has to do with the content, or > >> the header? It must be the header as > >> for example feedback msgs. that I receive through an online form also > >> get marked with Bayes_99. > >> The e-mails are sent through the PHPmailer class (opensource). I also > >> looked there, but could not find a misconfig or so. > > Hmm. If you couldnt influence the training process and therefore cant > rely on it, > you probably dont want to use Bayes scores or at least lower BAYES_99? > > Perhaps you would like to use a pastebin-service like > http://pastebin.com/ > and show us some "False Positive Samples" (feel free to exchange > confidential parts, understandable plz). > > >> Thank you for any help, > >> > >> Merlin > > > -- > Gruesse/Greetings > MH > > > Dont send mail to: [EMAIL PROTECTED] > -- > Thank you for your reply. I have uploaded an example of the complete e-mail that got a... Bayes_99: http://pastebin.com/db1f0425 Bayes_80: http://pastebin.com/da5a6714 This occures only since 2 days now. Most of the other mails I do get inside my e-mail account is with bayes_00 that even got a -2.x score. As those e-mails are extremly important for my community I would like to make sure that the members receive it. No idea why they do not get a Bayes_00 as well. Perhaps I have misconfigured the SMPT Server/ Postfix or PHPmailer or the Linux server itself? To make sure there is no misunderstanding, I am not running the server that is classifying the e-mail with Bayes_99, but the server that has sent that e-mail. Best regards, Merlin -- Merlin [EMAIL PROTECTED] -- http://www.fastmail.fm - Or how I learned to stop worrying and love email again
Will DKIM reduce the spam score
Hi there, I am looking into DKIM in order to make it more easy for e-mail providers to verify my server adress and therefore get a trustworthy spam score like "ALL_TRUSTED", or "BAYES_00". Do you believe that adding DKIM support for postfix will help? I looked into the postfix help on how to achieve that: http://www.postfix.org/MILTER_README.html Unfortunatelly that would meen that I would have to upgrade from 2.2.1 which I would rather like to not touch. I am not even sure if it would help. My situation is, that I am running a community page that sends for example opt-in registration emails to verify e-mail adresses on sign-ups. Some e-mail providers seem to mark that as untrusted, or even spam with a score of 0-3.5. I would like to make sure all e-mail got delivered and do search therefore for ways to add signatures or similar to set myself apart from spammers. Thank you for any hint on how to proceed from here. Best regards, Merlin -- Merlin [EMAIL PROTECTED] -- http://www.fastmail.fm - Email service worth paying for. Try it for free
Newsletter gets declared as spam
Hi there, I am operating a travel community portal since 5 years now. Members can subscribe online to a newsletter by checking a box while they sign up for an account. Since a few months more and more newsletters get stuck in the junk folder and I am trying to find out why. Even if the spam score is as little as 2.1 the message get in there! Regular mail gets filtered out with >6 on my settings. The mail gets send through phpmailer 1.7.3 and the header looks like: X-Sieve: CMU Sieve 2.3 X-Spam-score: 1.9 X-Spam-hits: BAYES_00 -0.7, EXTRA_MPART_TYPE 1.091, FORGED_RCVD_HELO 0.135, HTML_MESSAGE 0.001, HTML_TAG_BALANCE_BODY 0.228, MIME_HTML_ONLY 0.001, TVD_FW_GRAPHIC_NAME_MID 1.2 EXTRA_MPART_TYPE gets highest, but I do not see a way to get rid of this? Can anybody help please? Best regards, Merlin