Re: My entire novel was replaced with hash[marks]

2016-11-25 Thread Brian Barker

At 23:17 24/11/2016 -0700, John Hart wrote:
I use an editor written twenty years ago for technical work. It 
automatically saves what you're working on every five minutes in a 
scratch file so if something goes wrong, you won't lose your changes.


You mean just like OpenOffice does? See Tools | Options... | 
Load/Save | General | Save | Save AutoRecovery Information every ... Minutes.


Another feature it has, when a file is changed, it automatically 
creates a backup, so even if the scratch file gets corrupted, the 
original isn't wiped out.


You mean just like OpenOffice does? See Tools | Options... | 
Load/Save | General | Save | Always create a backup copy, as well as 
Tools | Options... | OpenOffice | Paths | Backups.


These are simple things to implement, and with millions of OO users, 
would save a lot of people a lot of grief.


They would - and they already do! You can implement things, but you 
cannot force people to learn about the software - to read the help 
text or the documentation or to experiment with settings so that they 
actually know the facilities are there.


A feature to protect user files could be added in less time than has 
been spent chastising users for not learning how to do backups.


I'm sure implementing the facilities actually took far longer than it 
took you to complain - falsely - that they are not there, in fact. 
But it was done nevertheless. And you cannot write into an 
application such as OpenOffice total protection against user error, 
hardware faults, or operating system glitches.


You don't help others by broadcasting false information: you merely 
show your unfamiliarity with the product.


Brian Barker  



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Re: My entire novel was replaced with hash[marks]

2016-11-25 Thread Brian Barker

At 06:30 25/11/2016 -0600, Doug McGarrett wrote:
That sounds like a good editor to use. what's the name of it, and 
what OS does it work on?


It's called "OpenOffice" - and it runs on a wide range of operating systems.

Brian Barker 



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Open office doc format error:

2016-11-25 Thread Sandeep Mattu
To whom this may concern,

Hi I’m spending out few application forms in open office in the new version in 
a doc format, opening the application in doc format from the otherside has 
error like question marks in the data i have filled out, even when they 
printing out a application it has question marks instead of my data.

Please can you help.

Kinda Regards 
Sandeep Mattu 

Re: My entire novel was replaced with hash[marks]

2016-11-25 Thread James Knott
On 11/25/2016 01:17 AM, John Hart wrote:
> On 11/23/2016 4:36 PM, Doug wrote:
>> Take "extraordinary"--and the line I quoted says this is a PROBLEM
>> known for some time; therefore presumably there is a way to solve it
>> but nobody
>> has bothered.  And yes, I am careful, but nobody's perfect. OTOH, I
>> don't know why anyone would shut off their computer while in the
>> middle of using a
>> word processor. And anyone who is using a computer for serious
>> business has an UPS--uninteruptable power supply.
>>
>> --doug 
> I use an editor written twenty years ago for technical work.
> It automatically saves what you're working on every five minutes
> in a scratch file so if something goes wrong, you won't loose
> your changes. Another feature it has, when a file is changed, it
> automatically creates a backup, so even if the scratch file
> gets corrupted, the original isn't wiped out. These are simple
> things to implement, and with millions of OO users, would save a
> lot of people a lot of grief. A feature to protect user files
> could be added in less time than has been spent chastising
> users for not learning how to do backups.

AOO supports both backup copies and autorecovery.


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Re: My entire novel was replaced with hash[marks]

2016-11-25 Thread Robert Funnell

On Fri, 25 Nov 2016, James Knott wrote:


...
AOO supports both backup copies and autorecovery.
...


That's true, but the support could be more robust.

I found this for AOO 3:

<<
Save AutoRecovery information every

Choose whether to enable AutoRecovery and how often to save the 
information used by the AutoRecovery process.


AutoRecovery in OpenOffice.org overwrites the original file. If you 
have also chosen Always create backup copy, the original file then 
overwrites the backup copy. If you have this set, recovering your 
document after a system crash will be easier; but recovering an 
earlier version of the document may be harder. 




So there's a trade-off. Has this changed recently?

And what are the default settings? More than once I've discovered that 
I did not have backup and timed AutoRecovery enabled, although I 
thought that I did.


The Emacs text editor creates timed autosave and multiple numbered 
backup copies by default and can then be flexibly configured. I've 
often wished that applications like AOO would do the same.


- Robert


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Avoid losing files

2016-11-25 Thread Maurice Howe
Lost a valuable info file?  You only have to lose your royal ass once to be
cured.  There's frequent backups, of course, but here's a simple way.
Rename a file being revised by including today's date in the filename,
such as "XYZ 2016-11-25".  For multiple updates per day, add an alpha
suffix.
Never fail to rename a file when you change it.
The "downside" is using disk space but you can later delete older
versions.

Maurice Howe


Re: My entire novel was replaced with hash[marks]

2016-11-25 Thread Hagar Delest

Le 25/11/2016 à 10:00, Brian Barker a écrit :

At 23:17 24/11/2016 -0700, John Hart wrote:

I use an editor written twenty years ago for technical work. It automatically 
saves what you're working on every five minutes in a scratch file so if 
something goes wrong, you won't lose your changes.


You mean just like OpenOffice does? See Tools | Options... | Load/Save | 
General | Save | Save AutoRecovery Information every ... Minutes.

However, it does not prevent the loss with the pound sign.
In the dozens of cases I've seen in the forums for example, the AutoRecovery 
feature has never been of any help.
Are the temporary files deleted before the final file is actually written? That 
would be a something to think again.


Another feature it has, when a file is changed, it automatically creates a 
backup, so even if the scratch file gets corrupted, the original isn't wiped 
out.


You mean just like OpenOffice does? See Tools | Options... | Load/Save | 
General | Save | Always create a backup copy, as well as Tools | Options... | 
OpenOffice | Paths | Backups.

However, this feature is not activated by default. I can understand there is a 
rationale behind that. Maybe for confidentiality since it leaves a copy of the 
file in the user profile without the user knowing it automatically.
And again, it has never helped.


These are simple things to implement, and with millions of OO users, would save 
a lot of people a lot of grief.


They would - and they already do! You can implement things, but you cannot 
force people to learn about the software - to read the help text or the 
documentation or to experiment with settings so that they actually know the 
facilities are there.

You cannot expect users to learn software in fear that it destroys their file. 
OK, there are safety measures to be taken for general purpose (HD crash, OS 
crash, virus, ...). But the way AOO behaves in such case is quite nasty: not 
only you lose the version you've just worked on but you lose the original file 
also, thus you lose everything concerning that file.
I've never experienced this issue myself (using OOo/AOO since 2006 on a daily 
basis) but if I were to lose a file this way, I would seriously reconsider.


A feature to protect user files could be added in less time than has been spent 
chastising users for not learning how to do backups.


I'm sure implementing the facilities actually took far longer than it took you 
to complain - falsely - that they are not there, in fact. But it was done 
nevertheless. And you cannot write into an application such as OpenOffice total 
protection against user error, hardware faults, or operating system glitches.

Well, could a dev explain what is the save process? I know this is the users 
list but I've raised this problem in the past on the dev ML and nothing came 
out of it.
I think this started to occur with OOo 2.3 or something like that, I remember 
having seen such problems suddenly. It may be linked to a code change at some 
point.


You don't help others by broadcasting false information: you merely show your 
unfamiliarity with the product.

In my case, I think I can say that I know the product.
And I've to admit that this issue is really troublesome.

For the record if you want to see the list of the cases I've recorded: 
https://forum.openoffice.org/en/forum/viewtopic.php?f=6&t=17677#p81363

Hagar

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Re: Avoid losing files

2016-11-25 Thread Hagar Delest

For the record, an extension, in French was made some time ago, it works fine 
(just tried on xubuntu 16.10 and AOO 4.1.3):
https://forum.openoffice.org/fr/forum/viewtopic.php?f=18&t=18566&p=241115#p241115

Should not be that difficult to find out how it works even for non-French users.
There are screenshots in the topic (before the post linked above).
Preferences can be accessed by Tools > Add-Ons > Prefs Sauvegarde++ 2.1
There is a toolbar that should appear once installed.

Hagar


Le 25/11/2016 à 21:22, Maurice Howe a écrit :

Lost a valuable info file?  You only have to lose your royal ass once to be
cured.  There's frequent backups, of course, but here's a simple way.
 Rename a file being revised by including today's date in the filename,
such as "XYZ 2016-11-25".  For multiple updates per day, add an alpha
suffix.
 Never fail to rename a file when you change it.
 The "downside" is using disk space but you can later delete older
versions.

Maurice Howe




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Re: AOO-Templates

2016-11-25 Thread Julian Thomas

> On Oct 9, 2016, at 15:24, Brian Barker  wrote:
> 
> Google's cache of a similar address to the one you give leads to
> http://templates.openoffice.org/template/download/39885 , which is probably 
> what you need. But note that this appears to be a template for printing on a 
> Letter-size sheet of plain paper, which you can then fold and glue into a C6 
> envelope with some parts already printed - which may not be what you need. If 
> you need a template for printing a recipient's address and perhaps your 
> return address on an existing C6 envelope, you can probably create one 
> yourself from scratch very easily.

This may well work for envelopes depending on how your printer feeds them.  My 
envelope templates are for letter size paper - landscape - with margins set to 
the envelope area.  Mine feeds in the center but an earlier printer fed the 
envelope on the left. 

 —
jt - j...@jt-mj.net

If numbers aren't beautiful, I don't know what is. - Paul Erdős 





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Re: My entire novel was replaced with hash[marks]

2016-11-25 Thread John Hart

On 11/25/2016 2:00 AM, Brian Barker wrote:
I'm sure implementing the facilities actually took far longer than it 
took you to complain - falsely - that they are not there, in fact. But 
it was done nevertheless. And you cannot write into an application 
such as OpenOffice total protection against user error, hardware 
faults, or operating system glitches. 

I'm not complaining, just observing, and Thank you for making the point
more clearly. It appears all that's necessary is to make the features
be the default.

I looked in a directory of OO files I've been editing, and there are
no backup files, so automatic backups aren't the default.
After an upgrade, many users have a problem with the profile, and the
recommended solution is to reset it, which would most likely turn off
automatic backups.

Automatic saving of a file every 'n' minutes, and creating an automatic 
backup file aren't the same thing. If automatic saving uses the same file

name, it could be destructive, if it uses a different file name, and the
program or system crashes, how does one find the file?

If there's a crash protection file, why would the user be required to
turn it on? When you restart OO after a crash, does it ask if you want
to recover the file? When is the crash protection file deleted?

jrh


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Re: My entire novel was replaced with hash[marks]

2016-11-25 Thread John Hart

On 11/25/2016 5:41 AM, Robert Funnell wrote:
Choose whether to enable AutoRecovery and how often to save the 
information used by the AutoRecovery process.


AutoRecovery in OpenOffice.org overwrites the original file. If you 
have also chosen Always create backup copy, the original file then 
overwrites the backup copy. If you have this set, recovering your 
document after a system crash will be easier; but recovering an 
earlier version of the document may be harder.




So there's a trade-off. Has this changed recently?

And what are the default settings? More than once I've discovered that 
I did not have backup and timed AutoRecovery enabled, although I 
thought that I did.


The Emacs text editor creates timed autosave and multiple numbered 
backup copies by default and can then be flexibly configured. I've 
often wished that applications like AOO would do the same.


- Robert


Thanks for clarifying the point.

Backups can get complex, but the default shouldn't be the worst case
and cause novice users to loose everything. The focus of OO should be
on individual users, as it stands it's a big benefit to large corporations
with an IT department, for individuals who value their time, it's not the
best choice. I don't know why there's so much resistance to making is so
it's easy to learn how to use it. Styles are a fantastic idea, but the
interface is a convoluted mess. The user profile gets corrupted when it's
updated, and unless options are selected, good files can be permanently
destroyed if something goes wrong when they're saved.

jrh


Re: My entire novel was replaced with hash[marks]

2016-11-25 Thread toki
On 25/11/16 22:39, John Hart wrote:

> Automatic saving of a file every 'n' minutes, and creating an automatic
 backup file aren't the same thing.

As far as I can determine, AOo considers thatto be two different
actions, done in two different ways.

>If automatic saving uses the same file name, it could be destructive, if it 
>uses a different file name, and the
> program or system crashes, how does one find the file?

if turned on, the backup file is saved in wherever you have designated
your backup file to be. The default name of the backup folder is
"backup". The default location is in user profile folder.

I've forgotten where the crash protection file is saved to. :(
AFIAK, it is not saved in either the same folder as the original
document, nor in the backup folder, but in a third location.

> If there's a crash protection file, why would the user be required to turn it 
> on? 

Crash recovery doesn't always recover the correct document. There was,
and for all I know still is, a bug that is incredibly difficult to
diagnose, that causes both backup, and crash recovery to fail, depending
upon how one configures various other user-changeable settings. (The
simple fix was to turn off both auto backup, and crash recovery,, and if
the program did crash, decline the recovery process. However, this fix
does require one to save the file at frequent intervals --- at least
once every five minutes, if not more frequently.)

>When you restart OO after a crash, does it ask if you want to recover
the file?

Yes.

#

The ideal solution would be for somebody who groks both AOo and SVN to
fix the bugs in OOo-SVN, so that it automatically saves files every #
minutes.  Ideally, part of the bug-fixing would be an automated install
of SVN, such that non-programmers don't have to do anything but click
one button "Yes, Install SVN", or "No, Cancel Operation".

jonathon



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