Invitation to collaborate in usability survey

2016-10-20 Thread lucrecia . llerena

Dear Users

My name is Lucrecia Llerena Guevara. I am currently researching my PhD  
titled “Formalized Procedure for Adopting Usability Techniques in the  
Open Source Software Development Process” at the Autonomous University  
of Madrid, with the support of Dennis E. Hamilton, Member of Apache  
OpenOffice at The Apache Software Foundation.


As users of open source software, you will probably have noticed that  
some applications are not easy, fast and accessible to use. This  
research aims to provide empirical evidence to resolve many usability  
issues with which the OpenOffice Writer community is unfamiliar. To be  
able to do this, we need your help. We would like you to respond to a  
survey in order to identify the characteristics of the possible  
OpenOffice Writer user profiles.


If you would like to collaborate, please send me your e-mail address.  
At the end of the survey, the responses will be analysed. The results  
of this analysis will be shared with the OpenOffice developer  
community to improve the OpenOffice Writer user experience. The survey  
is anonymous and will take no longer than 15 minutes to complete. We  
would very much appreciate it if you would take the time to complete  
the survey.


Thank you very much for supporting the research that is being  
developed by researchers from the Autonomous University of Madrid  
(Spain) and the University of Atacama (Copiapo, Chile). For more  
information, please refer to:

https://sites.google.com/site/silviateresitaacunna/Home/usability-in-oss

Here you will find the link to survey the translated into five  
different languages (Spanish, English, German, French and Italian) for  
your convenience:


● El enlace de la encuesta en español es el siguiente:
https://goo.gl/forms/9qcipNIEC9SUM3hd2

● The link to the survey in English is as follows:
https://goo.gl/forms/oVazStAn1mLqtkS73

● Die Umfrage-Link ist als Deutsch folgt:
https://goo.gl/forms/9YWxQcleb7SWy1cK2

● Le lien du sondage en français est la suivante:
https://goo.gl/forms/EN5oUB4HMAU7fZDh1

● Il collegamento indagine è la seguente italiano:
https://goo.gl/forms/y5YifKslJAwdFQUH3


We would very much appreciate it if you would take the time to  
complete the survey. Please take the survey at your earliest  
convenience so that we can continue with our research. The deadline  
for completing the survey is 03 November 2016. I must report that my  
mail contact is currently:  because  
the initial contact email was blocked by the provider Gmail. Thank you  
very much in advance.


Regards,

Lucrecia Llerena


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Help Needed

2016-10-20 Thread Russ G .
Hi,

I am having a problem with Open Office and tried to log onto the Community 
Forum. I don’t remember my password (or user name) and when I enter my email 
address to retrieve my password I get a message that it is not recognized. When 
I try to create as new account I am told that my email address is already being 
used.

There is no way I can see to contact an administrator at the user form. There 
are no Contact Us links.

Consequently, I can neither log into the forum under my current email address, 
cannot retrieve my password with my current email address or create as new 
account with my current email address. It’s an impossible situation. It makes 
me wonder how many people would like to be using the forum but cannot becasue 
they cannot find anyone to contact in order to get the help needed.

Can someone there please do something so I can get into the forum?

Thank you.

Russ Greene




Re: Invitation to collaborate in usability survey

2016-10-20 Thread John Hart

On 10/19/2016 11:04 PM, lucrecia.ller...@predoc.uam.es wrote:
This research aims to provide empirical evidence to resolve many 
usability issues with which the OpenOffice Writer community is unfamiliar.

Willfully ignorant?

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Re: Invitation to collaborate in usability survey

2016-10-20 Thread Jim McLaughlin
Willfully rude and insulting, John?


On Thu, Oct 20, 2016 at 12:34 PM, John Hart  wrote:

> On 10/19/2016 11:04 PM, lucrecia.ller...@predoc.uam.es wrote:
>
>> This research aims to provide empirical evidence to resolve many
>> usability issues with which the OpenOffice Writer community is unfamiliar.
>>
> Willfully ignorant?
>
> -
> To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: users-h...@openoffice.apache.org
>
>


Open office

2016-10-20 Thread Luc-Pierre Laferrière
Je viens d'installer la plus récente version de Open Office.

système: MasOS Sierra sur MacBook Pro

Depuis l'installation, il est impossible d'ouvrir directement Open Office. 
J'obtens toujours un message indiquant que Open Office a quitté inopinément.

Je dois accéder aux préférences système pour déverrouiller la protection contre 
les applications malveillantes pour pouvoir l'ouvrir.

Puis, en cours de travail, l'application quitte après quelques heures 
d'utilisation.

Luc-Pierre Laferrière


Re: Help Needed

2016-10-20 Thread Hagar Delest

Username given by mail (list not CCed).

Hagar


Le 20/10/2016 à 20:32, Russ G. a écrit :

Hi,

I am having a problem with Open Office and tried to log onto the Community 
Forum. I don’t remember my password (or user name) and when I enter my email 
address to retrieve my password I get a message that it is not recognized. When 
I try to create as new account I am told that my email address is already being 
used.

There is no way I can see to contact an administrator at the user form. There 
are no Contact Us links.

Consequently, I can neither log into the forum under my current email address, 
cannot retrieve my password with my current email address or create as new 
account with my current email address. It’s an impossible situation. It makes 
me wonder how many people would like to be using the forum but cannot becasue 
they cannot find anyone to contact in order to get the help needed.

Can someone there please do something so I can get into the forum?

Thank you.

Russ Greene





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Re: Open office

2016-10-20 Thread Hagar Delest

Bonjour,

Cette liste est en anglais. Pour votre problème voir ici (par exemple) : 
https://forum.openoffice.org/fr/forum/viewtopic.php?f=13&t=52522

Hagar

Le 20/10/2016 à 21:43, Luc-Pierre Laferrière a écrit :

Je viens d'installer la plus récente version de Open Office.

système: MasOS Sierra sur MacBook Pro

Depuis l'installation, il est impossible d'ouvrir directement Open Office. 
J'obtens toujours un message indiquant que Open Office a quitté inopinément.

Je dois accéder aux préférences système pour déverrouiller la protection contre 
les applications malveillantes pour pouvoir l'ouvrir.

Puis, en cours de travail, l'application quitte après quelques heures 
d'utilisation.

Luc-Pierre Laferrière




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Re: Invitation to collaborate in usability survey

2016-10-20 Thread John Hart

On 10/20/2016 12:49 PM, Jim McLaughlin wrote:

Willfully rude and insulting, John?

No, just an observation, after a week wasted trying to figure
out how to use Master Documents. The most important part of a
program is ease of use. The reason for the difficulty was the
parts work differently, and everyone became frustrated when I
started questioning what appeared to be contradictions in the
users guide, and in the advice I was being given.

I asked several expert programmers if they'd used Open Office,
and all said they tried, and gave up because they encountered
too many problems. I am a strong advocate of open source code,
and believe tax credit funding is necessary for it to survive.

Presently the public doesn't benefit as much from open source
as do large corporations. They can hire someone to figure out
how to use Open Office, save money and pay developers nothing.
If one's time is worth much it's far cheaper to buy something,
than figure out how to use it.

Even after I got it working, when I tried to add a blank page
it screwed everything up, no matter what I tried. It would of
been a waste of time asking readers of the list. It was clear
no one understood what was going on under the hood, they knew
how to use it, but didn't know how it worked.

jrh

Advice from two users I should have taken:

Other than care in selecting to use the same template for all components 
of a master document I can make no suggestion.  I have never needed to 
use the master documents structure for any of the documents I have 
edited/written, irrespective of their size (sometimes several thousand 
pages) and have only dabbled inconclusively with master documents.


Rory

+1
Several times in the past, I have looked at using a master document for 
a large document of mine.  However, in each case there was some 
difficulty I found with using a master document, that made me think it 
was just too much trouble.  In all of those cases, using a "flat" 
document was the best choice for me.

Girvin Herr



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Re: Invitation to collaborate in usability survey

2016-10-20 Thread Julian Thomas

> On Oct 20, 2016, at 21:22, John Hart  wrote:
> 
> just an observation, after a week wasted trying to figure
> out how to use Master Documents. The most important part of a
> program is ease of use. The reason for the difficulty was the
> parts work differently, and everyone became frustrated when I
> started questioning what appeared to be contradictions in the
> users guide, and in the advice I was being given.

I hope that you WILL participate in the survey and raise this issue.

 —
jt - j...@jt-mj.net

Since when do we have to agree with people to defend them from injustice? - 
Lillian Hellman 





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