[Ubuntu-phone] Meisu MX4 - phone ? is it hardware or software
This is my first post to this forum. I bought an MX4 for phone about 2 months ago and have had many problems, some of them fixed with the latest updates. However I continue to have great trouble using the phone as a phone because pressing the green button rarely results with a phone call and when it does, pressing the red button is almost impossible to stop the call . It would also appear that the keypad on the lower part the lowest roles including the spacebar is also similarly hard to operate. Although occaisonaly it will function. I'm wondering whether this is a hardware problem related to my specific phone or if other people have experienced the same problem using this handset . As it is it is a passable music device and Podbird works very well . peter richards -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp
[Ubuntu-phone] lost my main menus today MX4
for some inexplicable reason I now only have "nearby" and "apps" scope. the main page, photos and news scopes are nowhere to be found. and reboot does not restore. Is there any way to retrieve them or do I have to reset. I would rather not do that if I dont have to. peter richards -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp
Re: [Ubuntu-phone] lost my main menus today MX4
sadly - yes but one of the problems since the beginning has been that the lowest area of my screen seems to be insensitive to touch. So swiping up is an enormous problem. for instance if I touch the ubuntu symbol on the menu, the phone is activated. Similarly if I touch the space bar on the keyboard I get V on the screen. and to reset the phone, I have to use landscape. In the main view, it seems the landscape view is not available. all in all, a bit frustrating. but thanks for the suggestion. peter richards - Original Message - From: "Nikos Chatziioakimidis" To: "a5a15447" Cc: ubuntu-phone@lists.launchpad.net Sent: Saturday, November 14, 2015 1:48:23 PM Subject: Re: [Ubuntu-phone] lost my main menus today MX4 Hi Have you tried swiping from the bottom edge? On Σάββατο, 14 Νοεμβρίου 2015 11:27:20 Μ.Μ. EET, a5a15447 wrote: > for some inexplicable reason I now only have "nearby" and > "apps" scope. the main page, photos and news scopes are nowhere > to be found. and reboot does not restore. > Is there any way to retrieve them or do I have to reset. I > would rather not do that if I dont have to. > peter richards > -- Sent using Dekko from my Ubuntu device -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp
Re: [Ubuntu-phone] Meizu MX4 (Arale r6), impossible to use the phone, serious problem using touch screen
I have had this since I bought my phone. the only way to use it, is in landscape mode. but the phone function wont work in landscape. currently I use the phone to play podcasts and music till its fixed. peter richards - Original Message - From: "Marco Graziotti" To: "ubuntu-phone" , "Marco Graziotti" Sent: Monday, November 16, 2015 10:28:36 AM Subject: [Ubuntu-phone] Meizu MX4 (Arale r6), impossible to use the phone, serious problem using touch screen Hi list, I have two Meizu MX4 (Arale r6), from yesterday (15 november 2015) I have a problem with the touch screen. I can't answer to a call, when I try to open an app it seems like the touch surface is shifted, for example: if I touch with my finger an icon in the bottom of the display, the OS open an app placed at the middle of the display. What did it happen? The other MX4 is having the same problem since yesterday, but in this second case it's not happening always. Are there any updates that we received during the day that didn't require our approval? Why do I have the similar problem in two phones? Can I send to you a syslog or dmesg? In case, how? And how can I restore my phone? I can't use it like this. Thank you Marco Graziotti -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp
Re: [Ubuntu-phone] Meizu MX4 (Arale r6), impossible to use the phone, serious problem using touch screen
that's EXACTLY where I am at too. At this point it's almost bricked. Does ubuntu have a solution? peter richards - Original Message - From: "Marco Graziotti" To: "John McAleely" Cc: "ubuntu-phone" Sent: Monday, November 16, 2015 3:55:42 PM Subject: Re: [Ubuntu-phone] Meizu MX4 (Arale r6), impossible to use the phone, serious problem using touch screen Hi John, thank you for your answer. I saw that if I remove the protection shield from the screen (plastic shield installed on the screen) this problem it's partially solved. Infact, now I have a problem with the bottom of touch surface, I can't press anything in this part. I decided to reset the phone, but I'm not able to press the "continue" button from the display. Now my phone is totally unusable. I searched on internet for a solution, and it seems that many MX4 are affected from this problem. Some MX4 launch apps randomly by themselves, like mine. This happened after I removed the protection shield (I made a video of this issue, similar to this one: https://youtu.be/azNK63maBxM ). Now I have a problem like the one showed in this video: https://youtu.be/T4LJhkyk-oU the bottom of MX4 display doesn't work, but in my case the "home" button works, but not the screen bottom. Right now I'm stuck at the first step of restore procedure (where you can choose a language), and i can't go forward because the bottom of the display doesn't work. Now my phone is totally unusable. What can I do? Thank you, Marco Graziotti Il 16/11/2015 23:09, John McAleely ha scritto: Ubuntu does not update silently. Assuming you are on the default settings, there has been no OS update for some weeks (The next is due soon). It will, as always, require your action before installing. Application updates are similar, but more frequent. Without knowing what applications you have, it is impossible to know when the last one was. Again, however, your action is needed. So it seems any problem you have is unlikely to be the result of software updates. There is a factory reset option in the settings if you wish to reset. 'Wiping the cache' is an android-ism. J On 16 November 2015 at 21:41, Marco Graziotti < graziottima...@gmail.com > wrote: Thank you guys for your answers, but I think I was not able to explain the problem. I said that I have two MX4, used by two different people. These phones have the same problem and in both it started in the same day (15 november). So, I don't think it's an hardware issue, in addition my phone never fell down. I don't understand why I have this problem. Maybe there are updates that we received during the day that didn't require our approval? Something like a "silent" update. I see a strange behaviour from the phone, for example if I connect via usb the phone to my pc with ubuntu 15.10 the problem seems mitigate, why? There's a method to wipe the cache? how can I restore my phone? Thank you, Marco Graziotti Il 16/11/2015 20:43, vampireechi...@yahoo.co.uk ha scritto: Hello, I don't have any issues with my MX4 when it comes to the touch screen. All apps seem to open correctly. I would assume you may well have a faulty MX4. Original Message From:Marco Graziotti Sent:Mon, 16 Nov 2015 18:28:36 + To:ubuntu-phone ,Marco Graziotti Subject:[Ubuntu-phone] Meizu MX4 (Arale r6), impossible to use the phone, serious problem using touch screen Hi list, I have two Meizu MX4 (Arale r6), from yesterday (15 november 2015) I have a problem with the touch screen. I can't answer to a call, when I try to open an app it seems like the touch surface is shifted, for example: if I touch with my finger an icon in the bottom of the display, the OS open an app placed at the middle of the display. What did it happen? The other MX4 is having the same problem since yesterday, but in this second case it's not happening always. Are there any updates that we received during the day that didn't require our approval? Why do I have the similar problem in two phones? Can I send to you a syslog or dmesg? In case, how? And how can I restore my phone? I can't use it like this. Thank you Marco Graziotti -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubun
Re: [Ubuntu-phone] Meizu MX4 (Arale r6), impossible to use the phone, serious problem using touch screen
I finally managed to succeed in installing stock android on my Ubuntu Meizu and... the keypad is a hardware failure rather than software (doesn't work on android either). I will be returning the unit to Meizu. though where to send it is a mystery at the moment. If anyone has an address for returns, I would be obliged. peter richards - Original Message - From: "a5a15447" To: "Marco Graziotti" Cc: "ubuntu-phone" Sent: Monday, November 16, 2015 9:43:34 PM Subject: Re: [Ubuntu-phone] Meizu MX4 (Arale r6), impossible to use the phone, serious problem using touch screen that's EXACTLY where I am at too. At this point it's almost bricked. Does ubuntu have a solution? peter richards - Original Message - From: "Marco Graziotti" To: "John McAleely" Cc: "ubuntu-phone" Sent: Monday, November 16, 2015 3:55:42 PM Subject: Re: [Ubuntu-phone] Meizu MX4 (Arale r6), impossible to use the phone, serious problem using touch screen Hi John, thank you for your answer. I saw that if I remove the protection shield from the screen (plastic shield installed on the screen) this problem it's partially solved. Infact, now I have a problem with the bottom of touch surface, I can't press anything in this part. I decided to reset the phone, but I'm not able to press the "continue" button from the display. Now my phone is totally unusable. I searched on internet for a solution, and it seems that many MX4 are affected from this problem. Some MX4 launch apps randomly by themselves, like mine. This happened after I removed the protection shield (I made a video of this issue, similar to this one: https://youtu.be/azNK63maBxM ). Now I have a problem like the one showed in this video: https://youtu.be/T4LJhkyk-oU the bottom of MX4 display doesn't work, but in my case the "home" button works, but not the screen bottom. Right now I'm stuck at the first step of restore procedure (where you can choose a language), and i can't go forward because the bottom of the display doesn't work. Now my phone is totally unusable. What can I do? Thank you, Marco Graziotti Il 16/11/2015 23:09, John McAleely ha scritto: Ubuntu does not update silently. Assuming you are on the default settings, there has been no OS update for some weeks (The next is due soon). It will, as always, require your action before installing. Application updates are similar, but more frequent. Without knowing what applications you have, it is impossible to know when the last one was. Again, however, your action is needed. So it seems any problem you have is unlikely to be the result of software updates. There is a factory reset option in the settings if you wish to reset. 'Wiping the cache' is an android-ism. J On 16 November 2015 at 21:41, Marco Graziotti < graziottima...@gmail.com > wrote: Thank you guys for your answers, but I think I was not able to explain the problem. I said that I have two MX4, used by two different people. These phones have the same problem and in both it started in the same day (15 november). So, I don't think it's an hardware issue, in addition my phone never fell down. I don't understand why I have this problem. Maybe there are updates that we received during the day that didn't require our approval? Something like a "silent" update. I see a strange behaviour from the phone, for example if I connect via usb the phone to my pc with ubuntu 15.10 the problem seems mitigate, why? There's a method to wipe the cache? how can I restore my phone? Thank you, Marco Graziotti Il 16/11/2015 20:43, vampireechi...@yahoo.co.uk ha scritto: Hello, I don't have any issues with my MX4 when it comes to the touch screen. All apps seem to open correctly. I would assume you may well have a faulty MX4. Original Message From:Marco Graziotti Sent:Mon, 16 Nov 2015 18:28:36 + To:ubuntu-phone ,Marco Graziotti Subject:[Ubuntu-phone] Meizu MX4 (Arale r6), impossible to use the phone, serious problem using touch screen Hi list, I have two Meizu MX4 (Arale r6), from yesterday (15 november 2015) I have a problem with the touch screen. I can't answer to a call, when I try to open an app it seems like the touch surface is shifted, for example: if I touch with my finger an icon in the bottom of the display, the OS open an app placed at the middle of the display. What did it happen? The other MX4 is having the same problem since yesterday, but in this second case it's not happening always. Are there any updates that we received during the day that didn't require our approval? Why do I have the similar problem in two phones? Can I send to you a syslog or dmesg? In case, how? And how can I restore my phone? I can'
