Re: Unneeded System Tools menu

2008-03-31 Thread Matthew East
On Mon, Mar 31, 2008 at 11:48 AM, Milan <[EMAIL PROTECTED]> wrote:
> In Hardy, all applications that don't really manage system-wide or user
> settings were moved from System->Preferences and ->Administration to
> Applications->System Tools.
>
> This is a good idea as a general rule since previously both
> configuration menus were bloated by numerous tools. But in the default
> install, adding a System Tools menu in Applications in not
> user-friendly. The two only tools that appear there are hwtest-gtk and
> gnome-system-monitor: these are not likely to be used by the base user;
> furthermore, their use is very different from that of most applications,
> i.e. editing documents, and so on.
>
> So I suggest we choose either to put g-s-m and back to
> System->Administration, or we hide its icon, adding elsewhere a way to
> start it (a keyboard shortcut?), and the sme for hwtest-gtk. We may
> consider short-term and long-term solutions to this, because the current
> situation is IMHO not very good.
>
> This was already raised in this bug (with one duplicate):
> https://bugs.launchpad.net/ubuntu/+source/gnome-system-monitor/+bug/205190

I agree that the current solution is badly presented. The problem for
me is that we already have a "System" menu, so it's inelegant in the
extreme to show the user a "System Tools" menu under the Applications
menu. A better solution in my opinion would be to move the
Applications -> System Tools submenu to a System -> Tools submenu.

Copying this email to -desktop.

Matt

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Re: Unneeded System Tools menu

2008-04-03 Thread Matthew East
On Wed, Apr 2, 2008 at 3:20 AM, Jan Claeys <[EMAIL PROTECTED]> wrote:
> Op maandag 31-03-2008 om 09:05 uur [tijdzone -0700], schreef George
>  Farris:
>
> > The best example lately is and I suppose it was a technical reason and
>  > so maybe not avoidable because of gvfs is:  moving the "Removable
>  > drives and Media" from the preferences.  That was really a horrible
>  > move. There aren't even drives in the menu any more and yet it still
>  > says "Drives".
>
>  +1
>
>  Do you have a bug report # for that?

I filed an upstream one at
http://bugzilla.gnome.org/show_bug.cgi?id=524195. No reply yet though.

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Re: Developemnt and use - Training manual

2008-05-06 Thread Matthew East
Hi,

On Mon, May 5, 2008 at 9:02 AM, Billy Cina <[EMAIL PROTECTED]> wrote:
>  Ubuntu is a free distribution and will always continue to be free.
> However, this does not mean that every service provided to support Ubuntu or
> its further expansion must also be free. Both the Ubuntu community  and
> Canonical have invested a lot of time and money in developing this course,
> it is therefor reasonable for: a. the community to be able to use the
> material (freely) to further spread the work of Ubuntu and grow the user
> base, and b. for Canonical to determine who should be seeking a profit out
> of its investment.

I'm also uncomfortable with this argument. As others have pointed out,
the same reasoning could be applied to the Ubuntu distribution itself.

There may be a better distinction to be made here between work done by
the Ubuntu community, and Canonical's profit-making business.

When the training manual was first released I was disappointed not
only that it had been released under a non-free licence, but also
because I looked on the mailing list and found no public discussion
whatsoever of the licence to be chosen. The non-free licence has meant
that it is completely impossible for the project to share content or
work with the Ubuntu documentation project (in either direction),
because of the incompatibility of free documentation with non-free
documentation. I think the reason for my disappointment was that the
training project had been promoted as a community project.

I understand that Canonical is investing money in order to produce
this material, and I don't have a problem with Canonical seeking to
recoup money from that investment, but if a non-free licence is
required to protect that, I think the emphasis placed on community
involvement in the project is misplaced. The Ubuntu community has an
obligation to its philosophy to produce free material.

I think my view remains the same even though I recognise that
community members might easily wish to contribute to the project
voluntarily, in the knowledge that the project is producing non-free
material. I think the Ubuntu community has a duty to ensure that each
of the sub-projects that it is being associated with are compatible
with its philosophy.

Having said that, it's obviously a difficult question, and I think
that public discussion should have taken place over this right at the
start of the project.

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Re: us.archive.ubuntu.com

2008-05-09 Thread Matthew East
Hi,

On Thu, May 8, 2008 at 6:01 PM, Richard A. Johnson
<[EMAIL PROTECTED]> wrote:
> On Thursday 08 May 2008, Joe Terranova wrote:
> | Are there problems with us.archive.ubuntu.com , or does it seriously
> | need an upgrade?
> | Every new version, it's unusable for weeks -- as of today, it's still
> | unusable. I'm tired of having to change my sources.list to a different
> | country every time there's a new version.
>
> I get that with us.archive, ca.archive, or just archive right now.

I believe us.archive.ubuntu.com and archive.ubuntu.com use the same
group of servers. ca.archive.ubuntu.com seems to be different though.

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feedback on new wiki theme

2008-09-05 Thread Matthew East
Hi,

Recently I've been developing a new theme which is intended to replace
the existing themes on the documentation wiki
(https://help.ubuntu.com/community). The intention of the theme is to
make reading the wiki easier for a user (so the interface should be
cleaner) and for an editor (so there is an editbar at the bottom of
the screen which follows the window as you scroll).

This is a call for testing and feedback of the theme. I'd really like
to implement a similar theme for the development wiki at
wiki.ubuntu.com if the feedback is positive.

To test the theme, log into the help wiki and go to the preferences
page (UserPreferences). Set the theme to 'ubuntunew' (you can easily
set it back later). Then just edit a few pages and see what you think.

It still needs some work in terms of the fonts and rigorous testing
with non-firefox browsers, but I'd appreciate any additional feedback
that people have at this stage. Please send comments to me, or if you
are really keen, patches! The code is here:

https://code.launchpad.net/~mdke/ubuntu-doc/helpwiki-newtheme

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Re: feedback on new wiki theme

2008-09-05 Thread Matthew East
On Fri, Sep 5, 2008 at 10:12 PM, Dotan Cohen <[EMAIL PROTECTED]> wrote:
> I do not see anything as having changed. Could you post a few static
> pages, both with the new and old themes?

There are some screenshots here - http://doc.ubuntu.com/~mdke/wikitheme/

Note that the testing theme is available on the *help* wiki, at
https://help.ubuntu.com/community and not the development wiki yet.

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Re: feedback on new wiki theme

2008-09-05 Thread Matthew East
Hi Jordan!

On Fri, Sep 5, 2008 at 10:31 PM, Jordan Mantha <[EMAIL PROTECTED]> wrote:
> This is a very nice theme and looks more professional and usable to
> me. My only complaint is that it's rather narrow on all my computers
> (widescreen laptop and LCD displays). It looks like we're losing an
> awful lot of screen real estate. Is it possible to make it a fluid
> rather than fixed width theme? http://www.ubuntu.com has the same
> issue.

I did think about this, but one of the points of the theme was to be
consistent with the ubuntu.com website. As a result I'm pretty
reluctant to depart from that unless the ubuntu.com website design
changes.

That's probably a discussion we could have separately on the
ubuntu-website list (which I'm adding back into cc).

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Re: feedback on new wiki theme

2008-09-07 Thread Matthew East
Thank you everyone for your comments so far.

I've already made changes to my branch which address some of the
comments. I can't reply individually to each suggestion but I'm
considering them all.

Please keep them coming!

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Re: Usage of apturl in the documentation

2008-09-09 Thread Matthew East
Hi Michael,

We're currently considering whether to use apturl in installation
instructions on the Ubuntu documentation wiki at
https://help.ubuntu.com/community, and potentially also in the onboard
documentation provided with yelp (Ubuntu/Xubuntu) or khelpcenter
(Kubuntu).

Can you confirm that there are no security related reasons for not
doing so? Are there any other disadvantages that you can see with
converting our instructions to use apturl.

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Re: libpam-modules patch pam_group for NSS groups

2008-09-09 Thread Matthew East
Hi Edward,

On Mon, Sep 8, 2008 at 4:41 AM, Edward Murrell <[EMAIL PROTECTED]> wrote:
> Hi, I've written a patch to allow the use of NSS groups in pam_group. Is
> this a good place to submit it? The patch is for 8.04/hardy
> 0.99.7.1-5ubuntu6.1 package.

Patches will tend to get lost in a mailing list archive - you should
probably file a but to describe the problem which the patch fixes, and
attach your patch. That should lead to it getting some attention.

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Re: 'developers' in preamble of CoC

2008-10-15 Thread Matthew East
Hi Mitsuya,

On Tue, Oct 14, 2008 at 4:51 PM, Mitsuya Shibata <[EMAIL PROTECTED]> wrote:
> Hi folks,
>
> What's mean of 'developers'  in preamble of CoC [1] ?
>
> In third paragraph of the preamble:
>> That collaboration depends on good relationships between developers.
>
> I think that its 'developer' means "community member", and it contains
> "normal user". If so, it should be replaced by 'members'.
>
> [1] http://www.ubuntu.com/community/conduct

We've created a project on Launchpad so that you can file bugs on the
Code of Conduct. Please go ahead and report the issue here, or if you
like I can do it:

https://launchpad.net/ubuntu-codeofconduct

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Re: System->Administration cleanup

2008-10-23 Thread Matthew East
On Tue, Oct 21, 2008 at 7:28 PM, Matthew Paul Thomas <[EMAIL PROTECTED]> wrote:
> I'm working on a design to combine the "Preferences" and
> "Administration" menus into something more wieldy.

Isn't gnome-control-center the answer to this? Having tried OpenSUSE
and noting a big improvement on Ubuntu in the way preference tools are
presented, I raised the issue of its activation by default in Ubuntu a
while back on the -desktop list, and there was a brief discussion
about the fact that it seems to be rather slow to appear on some
systems, but no serious discussion or justification offered for
including the long unwieldy menus.

Even if gnome-control-center has some bugs, I would have thought that
working on those is more efficient and upstream friendly than
redesigning the menu.

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Re: System->Administration cleanup

2008-10-23 Thread Matthew East
Hi,

On Thu, Oct 23, 2008 at 4:21 PM, Mackenzie Morgan <[EMAIL PROTECTED]> wrote:
> On Thu, 2008-10-23 at 14:37 +0100, Matthew East wrote:
>> On Tue, Oct 21, 2008 at 7:28 PM, Matthew Paul Thomas <[EMAIL PROTECTED]> 
>> wrote:
>> > I'm working on a design to combine the "Preferences" and
>> > "Administration" menus into something more wieldy.
>>
>> Isn't gnome-control-center the answer to this? Having tried OpenSUSE
>> and noting a big improvement on Ubuntu in the way preference tools are
>> presented, I raised the issue of its activation by default in Ubuntu a
>> while back on the -desktop list, and there was a brief discussion
>> about the fact that it seems to be rather slow to appear on some
>> systems, but no serious discussion or justification offered for
>> including the long unwieldy menus.
>
> It's still overcrowded and doesn't address the fact that many of the
> items should really combine for clarity.  Keyboard, keyboard shortcuts,
> OnBoard...those seem like they could all go together.  Printing and
> Default Printer?  Put them together.  Preferred Applications and
> Removable Drives and Media should go together as well.  Removable Drives
> and Media is really "preferred applications for handling removable
> drives and media," so it doesn't really need to be separate.

That is of course true, but it's a separate problem, not a problem
with gnome-control-center. It exists both in the Ubuntu menu and in
gnome-control-center. I'm fairly sure it's a known problem upstream
and there is at least some gradual work to combine utilities (such as
the Appearance utility).

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Re: System->Administration cleanup

2008-10-24 Thread Matthew East
Hi,

On Fri, Oct 24, 2008 at 12:54 PM, Matthew Paul Thomas <[EMAIL PROTECTED]> wrote:
> Matthew East wrote on 23/10/08 14:37:
>> On Tue, Oct 21, 2008 at 7:28 PM, Matthew Paul Thomas <[EMAIL PROTECTED]> 
>> wrote:
>>
>>> I'm working on a design to combine the "Preferences" and
>>> "Administration" menus into something more wieldy.
>>
>> Isn't gnome-control-center the answer to this?
>>...
>
> The Control Center makes scanning the available settings easier, and
> avoids the increasingly-meaningless distinction between Preferences and
> Administration.

Right: that's what I like best about it. At the very least, even if
its decided to keep the utilities in the menu rather than using the
control center, the same structure in terms of categories of
applications could be kept: this would have the benefit of reusing
thinking and work done upstream.

But my personal preference would be to have the control center and fix
any problems in it.

In the end, I guess all this discussion and work should take place
directly upstream anyway, ideally.

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Re: Preparing for Ubuntu Open Week

2008-10-29 Thread Matthew East
Hi Jorge,

On Fri, Oct 17, 2008 at 1:03 AM, Jorge O. Castro <[EMAIL PROTECTED]> wrote:
> Right now we've penciled off Monday 3 November to 7 November as Open
> Week for this cycle.

{snip}

> Basically, if you're doing something cool that you'd like to run a
> session on, put your name down on the list.

I had added "Documentation" to the list for this, but it wasn't
included in the final schedule. Obviously, I appreciate that it's not
possible to include every subject that you get recommendations on, but
the Ubuntu Documentation Project has been rather neglected in recent
Open Weeks: since appearing in the first two Open Weeks, it hasn't
appeared since then, and documentation is quite an important area of
the community because it's a substantial part of the user experience,
the project needs more contributions, and it is a great place for
people who don't code to get involved.

Perhaps documentation can be considered for a future Open Week?

One other small comment on the schedule: it's not totally clear
whether the aim of Open Week is about attracting new contributors
(which is what I had understood it to be about), because a few of the
sessions appear to about how to use particular features on Ubuntu,
which is something which will appeal to users, rather than
contributors. Those sessions look a bit like walkthrough sessions, or
live tutorials. I'm not saying that one type of session is more
valuable than the other, but perhaps it is worth making a clear
distinction because that way you are more likely to get the right
demographic of people attending each type of session. If there are
sessions which will be showing off particular features of Ubuntu, they
could be publicised as support sessions, or even be used as concrete
marketing initiatives.

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Re: rename system-cleaner-gtk to cruft-remover-gtk

2008-11-03 Thread Matthew East
On Mon, Nov 3, 2008 at 7:29 AM, Lars Wirzenius <[EMAIL PROTECTED]> wrote:
> ma, 2008-11-03 kello 08:17 +0100, Mario Vukelic kirjoitti:
>> On Mon, 2008-11-03 at 11:31 +0530, shirish wrote:
>> > had to rename it to cruft-remover-gtk due
>> > to trademark related names.
>>
>> Non-technical users have absolutely no idea what "cruft" means.
>> Wikipedia correctly says, "Cruft is computing jargon"
>> http://en.wikipedia.org/wiki/Cruft
>
> Hmmm. That is, unfortunately, a very good point. Not sure what would be
> the best way to deal with that.

It's to remove the word.

The whole application needs a thorough review. To be honest, it's
pretty surprising that it was included by default in Intrepid,
considering the high quality of presentation of the rest of the
desktop. For me, it has the feeling of an application that was rushed
in without much attention to detail. Aside from the unfortunate name
(it would work for a geeky superhero, but not an application on a
professional desktop), here are some other issues:

1. The menu entry has no icon and the menu entry tooltip is long and unwieldy.

2. The application window contains an "explanation" of what the
program is. It says "This application helps you get rid of cruft".
Considering that the program is called "Cruft Remover", that doesn't
really take things very far!

3. It's unclear from the application window what is actually going to
happen to the things which are ticked in the window if you click
"Apply". A user won't know whether to tick, or to untick a box in
order to uninstall a particular package.

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Re: rename system-cleaner-gtk to cruft-remover-gtk

2008-11-03 Thread Matthew East
On Mon, Nov 3, 2008 at 10:34 AM, Alan Pope <[EMAIL PROTECTED]> wrote:
> I'd go for a name like "Orphaned Package Cleanup" which is somewhat
> less pejorative than "Cruft".

There is also this application, which is already in the Ubuntu
repositories, that seems to do the same thing:

Site: http://www.marzocca.net/linux/gtkorphan.html
Screenshots: http://www.marzocca.net/linux/goshots.html
Ubuntu package: http://packages.ubuntu.com/intrepid/gtkorphan

The design looks rather better though, maybe the projects can be merged.

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Re: rename system-cleaner-gtk to cruft-remover-gtk

2008-11-03 Thread Matthew East
On Mon, Nov 3, 2008 at 12:37 PM, Lars Wirzenius <[EMAIL PROTECTED]> wrote:
> ma, 2008-11-03 kello 08:11 +, Matthew East kirjoitti:
>> On Mon, Nov 3, 2008 at 7:29 AM, Lars Wirzenius <[EMAIL PROTECTED]> wrote:
>> > ma, 2008-11-03 kello 08:17 +0100, Mario Vukelic kirjoitti:
>> >> On Mon, 2008-11-03 at 11:31 +0530, shirish wrote:
>> >> > had to rename it to cruft-remover-gtk due
>> >> > to trademark related names.
>> >>
>> >> Non-technical users have absolutely no idea what "cruft" means.
>> >> Wikipedia correctly says, "Cruft is computing jargon"
>> >> http://en.wikipedia.org/wiki/Cruft
>> >
>> > Hmmm. That is, unfortunately, a very good point. Not sure what would be
>> > the best way to deal with that.
>>
>> It's to remove the word.
>
> That would leave the name as "Remover", which is also not so good. :)

Heh, you took me a bit too literally there. I meant that the word
should be removed from the application completely, but of course it
would need to be replacd with another title. To be honest, I find the
word "Remover" a bit awkward, as well. "Removal" would work better, I
think.

I've searched through my list email to try to find the previous
discussion about why the name needed to be changed, and what
alternative names could be used, but I couldn't find it. I guess it
was during a meeting.

"System Cleaner" is the obvious name of course. I find it incredibly
dubious that a trademark could validly be enforced over a name which
is made up of generic and descriptive terms. As far as I know most
legal systems require trademarks to be distinctive. I suppose the
concern is over this product?
http://www.pointstone.com/products/systemcleaner/

I see that at the bottom of that website, the company seek to assert a
trademark over the name, although it's (perhaps intentionally)
ambiguous whether it is a registered trademark. I'd be surprised.

Even if there is a valid trademark there, I'm sure an alternative name
can be found with a bit of brainstorming. Just to kick things off:

System Cleanup, Cleanup Your System, System Restore (is that a
trademark too?), System Cleanser, System Janitor,
{Unwanted/Unused/Obsolete} {Program/File} {Removal/Cleanup}

Some of those are pretty bad as well, but hopefully would be an
improvement. My favourite would be "Obsolete File Removal".

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Re: rename system-cleaner-gtk to cruft-remover-gtk

2008-11-03 Thread Matthew East
On Mon, Nov 3, 2008 at 10:15 AM, James Westby <[EMAIL PROTECTED]> wrote:
> On Mon, 2008-11-03 at 10:06 +, Matthew East wrote:
>> This is the second time I've been bitten by a problem like this... it
>> seems that people tracking intrepid frequently end up with a desktop
>> that is different to that which is finally released. No doubt this
>> policy has been considered and there is a reason for it, but it sure
>> is confusing!
>
> Perhaps we need some sort of tool installed by default that removes
> packages that are no longer needed, and may be considered cruft :-)

If there is genuinely no way of keeping the system clean without some
user intervention, then certainly there is a use for such a program.
It's a little dangerous I guess because there if such a program
exists, then it might be difficult to reserve its use strictly for
situations where it is impossible for the developers to effect the
cleanup in the upgrade process.

But this thread so far has been about the design of the application,
rather than whether its existence is justified or not.

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Re: rename system-cleaner-gtk to cruft-remover-gtk

2008-11-03 Thread Matthew East
On Mon, Nov 3, 2008 at 9:52 AM, Chris Coulson
<[EMAIL PROTECTED]> wrote:
> 2008/11/3 Matthew East <[EMAIL PROTECTED]>
>>
>> The whole application needs a thorough review. To be honest, it's
>> pretty surprising that it was included by default in Intrepid,
>> considering the high quality of presentation of the rest of the
>> desktop. For me, it has the feeling of an application that was rushed
>> in without much attention to detail.
>
> Matthew,
>
> It is not included in Intrepid by default. It was dropped from the
> dependencies of ubuntu-desktop before release.

Thanks for letting me know.

This is the second time I've been bitten by a problem like this... it
seems that people tracking intrepid frequently end up with a desktop
that is different to that which is finally released. No doubt this
policy has been considered and there is a reason for it, but it sure
is confusing!

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Re: Do you really want developers to be on this list was (Re: Very bad status of hardware (especially wifi) support in ubuntu, due to the too many accumulated regressions)

2008-11-11 Thread Matthew East
On Tue, Nov 11, 2008 at 4:03 AM, Martin Owens <[EMAIL PROTECTED]> wrote:
>
>> This list was created to give users a way to discuss Ubuntu development with
>> developers.  Comments like "I was just joking about you having to know
>> anything" make the decision to unsubscribe easy.  I'm seriously considering
>> it myself.
>
> It should remain, developers should remain.

I agree. If developers are unsubscribing from one of the two main
development mailing lists, we have a serious communication problem in
the community that needs to be addressed. When the distinction between
-devel and -devel-discuss was set up, it relied on developers to take
responsibility for following both lists. In the description of
-devel-discuss, you see the phrase "Point of contact for Ubuntu users
to reach Ubuntu developers". For this list to be successful,
developers need to be reading it, or it's not worth having the list in
the first place.

> So on one side I think that list moderators or peers should be very
> prompt in telling the wrong sorts of emails where to go, perhaps with a
> standard template which explains the rules and a little checkbox by the
> offence.

That seems a good idea also. Unsubscribing from a mailing list is not
the correct response to rudeness, it should be perfectly simple to
correct it simply by pointing out some ground rules. That's why we
have the code of conduct. If individuals who regularly read the list
are interested in taking on the role of doing a little gentle
moderating, then I'm pretty sure that it would be successful. From
what I read on this list, I don't actually think that much
intervention would be required.

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Re: Apport in stable releases [was: Re: Do you really want developers to be on this list]

2008-11-13 Thread Matthew East
On Fri, Nov 14, 2008 at 2:25 AM, Scott Kitterman <[EMAIL PROTECTED]> wrote:
> I have heard people discuss post-release regressions due to SRU/security
> updates.  I was chatting with another developer last night who said he'd
> found Hardy very stable at release and less so as it got updated.
>
> Perhaps Apport could be taught to roll the dice and return crash reports in
> some fraction of cases post-release (perhaps 5 or 10 percent).  This would
> help us catch regressions.

Would enabling it in -proposed help with that?

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Use of apt-url in the documentation wiki

2009-01-08 Thread Matthew East
On Wed, Jan 7, 2009 at 3:32 PM, Alan Pope  wrote:
> 2009/1/7 Richard Tattersall :
>> Perhaps this suggests a problem with how ubuntu is documented for new users?
>>
>
> It is. Maybe we should go through the wiki doing a global replace of
> "apt-get install" with "click apt://" :)  (note for the humour
> impaired, this is not a serious suggestion, but you get the idea).

This is a discussion which should continue on the ubuntu-doc list, but
for the record: apt urls don't currently work on the documentation
wiki. The question of whether to use them has been discussed by the
documentation team, and a request has been made to the sysadmins back
in September last year (ticket 3005 for those interested) to enable
apt urls on the server that runs the wiki.

As for the non-wiki part of the help website, we're hoping to
introduce apt-url links in those documents during this release cycle.

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Re: Doing something about signal:noise complaints

2009-01-22 Thread Matthew East
On Thu, Jan 22, 2009 at 11:19 AM, Andrew Sayers
 wrote:
> Hi all,
>
> Ubuntu developers tend to complain about the ratio of signal to noise on
> this list - that is, the percentage of posts that take up their time
> without helping them to improve Ubuntu.  Many developers have apparently
> unsubscribed from the list for that reason.  Grumbling developers are
> never a good thing for a project, so I'd like to see what can be done
> about it.

I think this is a very good idea. If developers have genuinely
unsubscribed from this list, this is a very serious issue for the
community and needs to be addressed.

I personally think that at least in recent months the traffic on this
list has been more than acceptable. Developers don't need to read
every email, and the ones that are relevant to a particular package or
project generally appear from the subject line. There is the
occasional long thread that may not be particularly productive, but
with email client threading and the amount of storage space available
nowadays, this shouldn't really be a problem.

Anyway, thanks for taking the initiative and I'm looking forward to
seeing how this progresses.

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Re: fast-user-switch-applet

2009-03-12 Thread Matthew East
Hi,

On Fri, Mar 6, 2009 at 11:29 AM, Mat Tomaszewski
 wrote:
> I've got my part in the decision to remove the icons from the fusa
> applet and I can see why it is controversial. I think part of that comes
> from the fact that almost all other menus use icons, and there seems to
> be lack of consistency.
>
> We're in the process of reviewing each decision that was taken and
> building future plans based on that. The developer community feedback in
> this process is (as always) essential.

On that basis I'll add my voice to the list of those who think icons
should be added to this menu. I personally think that the consistency
issue is significant - it looks unprofessional for a desktop to
contain menus which are displayed in different ways, and the FUSA
applet is basically indistinguishable from a menu as far as I'm
concerned. I also think, in line with some other comments on the
thread, that a menu with icons would be faster to use.

Indeed, it's already inconsistent and counterintuitive for the applet
to be in a different place to the other menus. Users will go to the
left hand side of the top panel when they want to perform an action
like opening a program, consulting help or changing a preference, so
it's slightly odd to expect them to go to the right hand side to log
out or shutdown, when the right hand side is otherwise only used for
icons which display information and status (the time and date, network
connectivity, battery status etc). This arises out of mixing concepts
of status (e.g. IM status) with actions such as shutdown and logout in
a single applet.

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Re: bug #114521: No help or documentation available for Ubuntu installer

2009-04-23 Thread Matthew East
On Thu, Apr 23, 2009 at 2:19 AM, Stewart Johnston  wrote:
> Bug #11452 ( https://bugs.launchpad.net/ubuntu/+source/udev/+bug/11452 )
> is a release-specific bug for warty, so I wouldn't imagine it to be
> worth your while. Perhaps you meant a different bug? Paste a link into
> the email for lazy people like me :)

It's in the subject line...

https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/114521

See also this spec:
https://blueprints.launchpad.net/ubuntu/+spec/karmic-installation-guide

Anyone interested in contributing should feel free to followup on the
ubuntu-doc mailing list.

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Re: Ubuntu Desktop Unit Consistency (LP: #369525)

2009-06-03 Thread Matthew East
Christopher,

On Wed, Jun 3, 2009 at 1:16 AM, Christopher Chan
 wrote:
> You're nuts.
...
> What on earth is wrong with you people?
...
> Geez.

Your interventions on this thread have been unnecessarily aggressive
and, at times, personal. Please have a read of the Ubuntu Code of
Conduct and try and avoid aggressive, sarcastic, or personal
responses. You'll find that people will respect your opinion more, as
well.

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Re: Why Ubuntu is not ready for prime time

2009-08-26 Thread Matthew East
Hi Mat,

On Wed, Aug 26, 2009 at 12:57 PM, Mat
Tomaszewski wrote:

> I'm currently reviewing the download process on Ubuntu.com and been
> looking into various help and support options that the user is presented
> with. The non-paid choices basically are:
>
> - Ubuntu documentation (help.ubuntu.com) – very information-rich
> resource but very beginner-unfriendly (lots of technical jargon)

help.ubuntu.com (which reproduces the desktop help system) is intended
to be helpful to beginners as well as more technical users. Primarily,
it should be useful to beginners. If it's not, then that is something
to explore with the documentation team and something we'll be keen on
fixing. If you've got any specific feedback, then I suggest that you
open a discussion on the ubuntu-doc mailing list so that we can
develop that and look into making some improvements.

Obviously individual items can be reported as bugs on the ubuntu-docs package.

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Re: Icons in Place and System

2009-10-13 Thread Matthew East
On Tue, Oct 13, 2009 at 6:15 PM, Matthew Paul Thomas  wrote:
> -BEGIN PGP SIGNED MESSAGE-
> Hash: SHA1
>
> coz DS wrote on 12/10/09 17:05:
>>
>> Hey all,
>>   I am running ubuntu 9.10 right now fresh install... I noticed  no
>> icons under System menu and a few missing from Places menu in Gnome.
>
> There are fewer icons in menus generally. Places and System are just two
> examples.

Shouldn't this be an all or nothing approach? I'm not attached to the
icons myself but it does look a bit inconsistent in these menus to
have some items without icons and other items (or submenu items) with
icons. It makes it look, at least to me, as if the icons are missing
by accident. Maybe it is worth discussing with upstream whether there
is widespread agreement on the right approach, and following that.

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Scripting favour for the docteam

2007-01-07 Thread Matthew East
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Hi there,

The docteam needs a favour with some scripts for moving some stuff in
our repo... I'd be very appreciative if anyone can help out!!

I'll walk you through what needs to be done.

1. "svn checkout https://docteam.ubuntu.com/repos/trunk/ubuntu
sometmpdir"  - gets the relevant part of the repo needed.
2. cd sometmpdir/libs
3. The file that needs the magic is gnome-menus-C.ent. That file
basically refers to a number of other files, which are in
sometmpdir/menus/C/*xml. In order to fix an irritating bug, we need to
move the content of the xml files directly into the relevant line of
gnome-menus-C.ent. But:
 (a) In each line in gnome-menus-C.ent, the word "SYSTEM" has to be removed.
 (b) The first line of each xml file should be ignored (the xml
declaration).
 (c) The end of lines and whitespace in between tags in the xml should
be removed.

As an example, I've done the first few manually. I *hope* that there is
a corresponding line in gnome-menus-C.ent for each xml file, but I have
not checked.

If anyone has the skills necessary to accomplish this, I'd be really
grateful if they could help out, and then either send a patch (svn diff)
or the script...

Thanks for reading, and please ask if anything is unclear.

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-BEGIN PGP SIGNATURE-
Version: GnuPG v1.4.6 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org

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Re: Scripting favour for the docteam

2007-01-07 Thread Matthew East
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1



* Matthew East:
> The docteam needs a favour with some scripts for moving some stuff in
> our repo... I'd be very appreciative if anyone can help out!!

Many thanks to Soren Hansen, who grabbed me on irc and sent me this
script, which was perfect.

http://warma.dk/magic.py-source

I love this community.

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Version: GnuPG v1.4.6 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org

iD8DBQFFoXqetSaF0w5rBv8RAiYgAJ0ULSHjmuyIoeBXPXtlPIyGItcLcgCeJ5M7
Kq8i4jtiyzM0nqmzGLTRFAQ=
=H+ly
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Forum/Mailing List deltas (was [ubuntu-marketing])

2007-01-10 Thread Matthew East
On Wed, 2007-01-10 at 22:01 +0100, Jan Vancura wrote:
> -BEGIN PGP SIGNED MESSAGE-
> Hash: SHA1
> 
> Matthew East wrote:
> > Hi,
> > 
> > * Jan Vancura:
> >>> This is an old issue which I'd like to revisit.
> >>> On our first meeting (or, the first recent one), we decided that we
> >>> don't want a forum. I'd like to know if opinions have changed on this.
> >>>
> >>> Mine has been floating around a little bit. With a little bit of work,
> >>> we could set up a bridge, that would crosspost to the list and vice
> >>> versa. This has worked for the ubuntu-users ML for months (at least).
> > 
> > Yes, good idea to get the forums involved, but a bridge is absolutely
> > vital, to avoid splitting resources and forcing contributors to read
> > them both.
> > 
> > --
> > Matthew East
> > http://www.mdke.org
> 
> Ryan says a bridge is no problem at all. So - I'm just waiting to hear a
> few more opinions, and then I'll head over and do it.

ARGH! I had no idea it was so easy to set up a bridge between forum and
mailing lists.

I'm cc:ing -devel-discuss to this because it seems to me that having a
bridge to that list from the forum would save a whole lot of effort on
the part of those Forum Ambassadors. Coincidentally, I wrote this on the
bottom of https://wiki.ubuntu.com/ForumAmbassadors the other day.

Also, I'd be very interested in one for -doc.

In fact, I'm struggling to think of a single mailing list which wouldn't
benefit from forum input in this way.

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Re: Forum/Mailing List deltas (was [ubuntu-marketing])

2007-01-10 Thread Matthew East
On Wed, 2007-01-10 at 22:47 +0100, Dennis Kaarsemaker wrote:
> On wo, 2007-01-10 at 21:16 +0000, Matthew East wrote:
> 
> > I'm cc:ing -devel-discuss to this because it seems to me that having a
> > bridge to that list from the forum would save a whole lot of effort on
> > the part of those Forum Ambassadors. Coincidentally, I wrote this on
> > the bottom of https://wiki.ubuntu.com/ForumAmbassadors the other day.
> 
> The bridge actually was disabled for -devel due to the very low
> signal-to-noise (alomost no signal, lots of noise) coming from the
> forums...

Note that access to -devel by email was disabled (and this list setup)
for the same reason. This isn't a technology issue.

I know that the forums would contribute positively to the discussions on
-devel-discuss, and have written to the administrators of the list for
further advice.

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Help Menu Specification

2007-01-15 Thread Matthew East
MPT and I have created the following spec:

https://wiki.ubuntu.com/HelpAndSupportAccess

Feedback very welcome!

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Re: [GNOME Menus] Synaptic and other programs

2007-02-20 Thread Matthew East

On Tue, February 20, 2007 2:27 pm, Christian Svensson wrote:
> Hello!
>
> I've been using/testing feisty for some time now on a couple of computers.
> What I recently discovered is that "System Tools" is now missing 3-4
> programs that used to be there.
> The only one left is "Wine Software Uninstaller". It really annoys me
> to have to have to open yet another console just to be able to launch
> Synaptic. Oh, and the Device database is also gone.
>
> Is this a known bug?

The System Tools menu has been deprecated in Ubuntu for several releases,
as far as I know - the menu should not be there at all, unless policy has
changed on that.

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seeding ubuntu-serverguide

2007-02-28 Thread Matthew East
Hi there,

We recently included a package ubuntu-serverguide which contains an html
version of the server guide developed by the documentation team.

We'd like for it to be included automatically on the Server Edition. I
discussed it with Fabio once and he recommended that I ask for it to be
seeded. Can someone take care of that please?

Also, if any server minded people would like to review it and file some
bugs or suggestions, please do so immediately - string freeze is now
about a week away!!

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Re: Technical Board decisions

2007-02-28 Thread Matthew East
On Tue, 2007-02-13 at 09:31 -0800, Matt Zimmerman wrote:
>* However, new infrastructure will be implemented which allows the user to
>  trivially enable both enhanced desktop effects and the necessary driver
>  support.

Has this infrastructure already been implemented? If so, can someone
explain what it is, so that we can document it before the string freeze?
If not, perhaps the person in charge of implementing it can explain
roughly how it will work so we can make a start?

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Re: Technical Board decisions

2007-02-28 Thread Matthew East
On Thu, 2007-03-01 at 08:21 +0100, Martin Pitt wrote:
> Hi,
> 
> Matt Zimmerman [2007-02-28 14:27 -0800]:
> > I believe Martin Pitt (CCed) is working on the driver bits, and can advise
> > if there's any necessary documentation.  The intention was that enabling
> > desktop effects would automatically enable the driver if necessary, while
> > informing the user of the relevant issues.
> 
> I got a 'restricted manager' tarball from Scott yesterday night, but I
> didn't have time yet to look at it. I will do so by the end of the
> week.

That's exactly what I wanted to know, thanks both. I will poke Martin
soonish to find out how it works.

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Re: try scanmodem on feisty?

2007-03-02 Thread Matthew East
On Fri, 2007-03-02 at 00:08 -0500, t u wrote:
> Hi,
> 
> A request to devels as well as anyone with free time monitoring the list :)
> 
> Can someone who is testing feisty on a machine with a winmodem test
> whether the scanmodem tool is working there and report their experience
> at the *bug report*? Bug report at https://launchpad.net/bugs/42454
> 
> It's not hard at all. The following link provides information:
> https://help.ubuntu.com/community/DialupModemHowto/ScanModem

I'd like to second this request! I know that mjg and Keybuk have been
dabbling in modems and it's particularly important that we try and get
some documentation for modems into the distribution. It's useless having
it online. But I'm reluctant to include information on that page until
we know that it actually works.

This is one of the key areas where the developers' help is needed to
ensure we have accurate and complete documentation on an important
subject.

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Compiz - call for help with documentation

2007-03-03 Thread Matthew East
Hi there,

I've uploaded a basic template for some short documentation about
activating compiz/desktop-effects to the documentation team repository.
It looks like this:

https://docteam.ubuntu.com/repos/trunk/ubuntu/desktop-effects/C/desktop-effects.xml

I'd appreciate some help with people who know something about what
compiz does in improving:

1. The list of features of compiz in the introductory section;
2. Some documentation about configuring compiz (adding and configuring
plugins, for example).

Just the basics (and potentially links to more information) will be
fine.

Compiz seems to make my machine unusable at the moment so I'm finding it
hard to find out. If other people are having this problem too, we will
probably want to include some kind of "this software is pretty ropey"
disclaimer somewhere in there too.

Some documentation exists at
https://help.ubuntu.com/community/CompositeManager/Compiz but it doesn't
seem to be very Feisty orientated.

Send contributions to the ubuntu-doc mailing list ASAP (string freeze is
now in a few days) in any form.

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Packaging gnome-user-docs in bzr

2007-07-31 Thread Matthew East
Dear Ubuntu developers,
Cc: some interested parties

Over the last release cycle the documentation team has found a relatively
neat way of including some upstream Gnome documentation into the scheme of
the Ubuntu system documentation. For example, much of the "New to Ubuntu"
section which you see when opening the Help Centre is made up of Gnome
upstream docs.

This success has prompted a string of bug reports which point out that the
documentation doesn't match Ubuntu's implementation of Gnome in
circumstances where Ubuntu have modified "vanilla" Gnome, and we've been
looking for a way to easily make some updates to the gnome-user-docs
package which supplies the upstream documentation.

This was discussed here:
https://lists.ubuntu.com/archives/ubuntu-doc/2007-July/008693.html and the
solution which was hit upon was to use bzr to try and see if we can easily
maintain some customisations to the Gnome docs and easily merge new
upstream changes. So we're going to give that a go.

My question at this stage is about how to maintain the arrangement for the
purposes of the Ubuntu package. My proposal (which is made with a very
limited understanding of bzr as it is used in Ubuntu packaging) is as
follows. Please correct my understanding where it is wrong, and suggest
improvements where possible!

1. We have an import of the upstream trunk:

  https://code.launchpad.net/~vcs-imports/gnome-user-docs/trunk

2. We can import upstream releases using the command 'bzr import' and
pushed to Launchpad.

3. I've created a branch for Ubuntu changes to be made:

  https://code.launchpad.net/~ubuntu-doc/gnome-user-docs/ubuntu-changes

4. I'd like to make changes directly to the source of that branch (rather
than maintain changes in a debian/patches directory), and include the
current Ubuntu debian directory in that branch (query how to merge any
changes from Debian upstream, if any, into this).

5. Upstream changes can then be merged into the Ubuntu branch either from
trunk or the imported upstream releases (query which is best).

Would be very grateful for your thoughts / general advice.

Thanks

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Re: Feature Freeze in Place, Tribe 5 Next Week

2007-08-18 Thread Matthew East
On 17/08/07, Jonathan Riddell <[EMAIL PROTECTED]> wrote:
>
> Feature Freeze in Place, Tribe 5 Next Week
>
> Feature Freeze and Upstream Version Freeze are now in place.  From now
> until release we should be concentrating on polish and bug fixing.
>
> If you do want new packages, new versions of packages in or are still
> working on new features which you think will not add more problems
> than they take away please follow the Freeze Exception Process by
> filing bugs and subscribing ubuntu-release or motu-uvf as appropriate.

Would it also be possible to ask people to subscribe ubuntu-doc for
bugs which affect main? Or to ask them to write to the mailing list?

One of the main problems we've encountered over the various releases
in the docteam is to find out what new features are being introduced
late, and seeing if we can add something about them to the
documentation.

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Re: Automatix Team-Ubuntu Developer Collaboration

2007-10-08 Thread Matthew East
Hi,

On 08/10/2007, Jared B. <[EMAIL PROTECTED]> wrote:
> Many people have been asking us, members of the Automatix Team, for a long
> time to collaborate with the Ubuntu Developers.  We have decided that things
> need to change.  So starting with the Hardy development cycle, we hope to
> start working with the Ubuntu Developers to improve both Ubuntu and
> Automatix.

I think this displays a positive attitude.

> https://wiki.ubuntu.com/Automatix/Ubuntu_Team_Collaboration

The specification basically seems to be very similar to an existing
one - https://launchpad.net/ubuntu/+spec/common-customizations (which
also includes an analysis of automatix and other scripts).

That specification is marked as "Implemented" for the feisty release.
As you probably know Ubuntu now includes a number of easier ways to
install commonly requested programs. However, not all of the items
discussed in the spec appear to be implemented. An example is the one
you give in your spec, DVD playback.

It's very important for you to identify specific programs which are
still not well supported by Ubuntu, so that these can be considered in
the same way as the common-customizations spec was done.

Good luck!

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Matthew East
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Re: regular fsck runs are too disturbing

2007-10-10 Thread Matthew East
On 10/10/2007, Christof Krüger <[EMAIL PROTECTED]> wrote:
> However, I strongly agree that the user should be given the option to
> abort the scan.

Me too. This whole fsck business is a really ugly hole in the Ubuntu
experience; first the fact that it can't be aborted, and secondly the
fact that it isn't integrated with a splash screen.

I understand that there are technical issues behind this which I don't
have the knowledge to address properly, but the target must absolutely
be to solve this problem, rather than make excuses from it.

Has someone created a specification about the issue?

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Re: Reminders: 1. UI freeze == string freeze, notifications needed for translators. 2. please remember i18n.

2008-03-07 Thread Matthew East
Hi,

On Fri, Mar 7, 2008 at 1:39 PM, Timo Jyrinki <[EMAIL PROTECTED]> wrote:
> at the very least
> notifications about changed/new strings are needed to be sent to
> ubuntu-translators mailing list.

Just a reminder that this also applies to documentation - any changes
which affect the documentation should be notified to the ubuntu-doc
mailing list.

https://wiki.ubuntu.com/FreezeExceptionProcess

Thanks

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Re: Reminders: 1. UI freeze == string freeze, notifications needed for translators. 2. please remember i18n.

2008-03-07 Thread Matthew East
Hi Scott

On Fri, Mar 7, 2008 at 3:07 PM, Scott James Remnant <[EMAIL PROTECTED]> wrote:
> On Fri, 2008-03-07 at 15:39 +0200, Timo Jyrinki wrote:
>
> > I'm generally more interested in getting stuff done that following
> > processes that tightly, but for Ubuntu localization to succeed (one
> > thing in the core of Ubuntu philosophy) at the very least
> > notifications about changed/new strings are needed to be sent to
> > ubuntu-translators mailing list.
> >
> Could you describe how package maintainers can identify changed or new
> strings, and how they can find out who/where to notify?

I think the first part of that question is quite unfair - translators
or documenters are not in as good a position to show how to identify
the change in a string as package maintainers are, who are the people
actually making the changes to the strings. Tell me if I've
misunderstood the question, but changing a user visible string strikes
me as being something that can only be done intentionally.

As for where to notify, the procedure is relatively clearly described
at https://wiki.ubuntu.com/FreezeExceptionProcess

In fact, according to the process set out there, it shouldn't be
possible to do an upload without doing the notification, because the
bug report in which the freeze exception request is made is required
to contain a link to the notification in the archive of the -doc and
-translators mailing list. I don't know to what extent that process is
actually enforced though.

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