Re: [RE-wrenches] Outback tech support

2024-11-06 Thread Chris Schaefer via RE-wrenches 
Just for fun I visited the EG4 website to see if they showed any OutBack
equipment listed. Nope. So I sent them a request via their website and
asked when they planned on selling OB equipment. Below is their response.

"EG4 does not intend on selling any Outback products."

Crap, now what? On the surface it would appear that they bought OB in order
to take them out as a competitor? I can't imagine buying a brand like OB
and then just sitting on it? Anybody have any other insight?

Thought you should know,
Christopher

On Wed, Nov 6, 2024 at 8:42 AM Jeremy Rodriguez via RE-wrenches <
re-wrenches@lists.re-wrenches.org> wrote:

> They did call me back from a message left a week prior.
> Also emailed me with a case # and response.
> I’m waiting for a response back.
>
>
>
> Jeremy Rodriguez
> Solar Installation / Design
> All Solar, Inc.
> 1453 M St.
> Penrose Colorado 81240
>
> Sent by Jeremy's iPhone. Sorry for typos and shorthand.
>
> On Nov 5, 2024, at 9:17 AM, Kristopher Schmid via RE-wrenches <
> re-wrenches@lists.re-wrenches.org> wrote:
>
> 
> Howdy,
>
> All of my numbers route me to a voicemail.  Does anyone have a number to a
> real person?
>
> Thanks,
> Kris
>
> Shine On!
>
> Kris Schmid
> Legacy Solar, LLC
> 137 West 1st Avenue
> Luck, WI 54853
> www.legacysolar.com
> 715-653-4295
> NABCEP Certified PV Installation Professional
> Licensed Wisconsin Master Electrician
> BSEE
> ___
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-- 

Chris Schaefer’s


*Tel 585-229-2083 or Cell 585-748-1870 *
*5115 S Hill Road ~ Canandaigua New York 14424**www.solarandwindfx.com
 ~ E-mail: ch...@solarandwindfx.com
*


Thomas Jefferson, the author of our great Constitution, once said,
"democracy" will cease to exist when you take away from those who are
willing to work and give to those who would not."
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Re: [RE-wrenches] Outback tech support

2024-11-06 Thread jay via RE-wrenches 
Hi Chris,

Outback wasn’t purchased by EG4 or signature solar but it was purchased by 1 
owner of EG4/Signature solar and 1 from Big battery if my info is right.  



> On Nov 6, 2024, at 7:41 AM, Chris Schaefer via RE-wrenches 
>  wrote:
> 
> Just for fun I visited the EG4 website to see if they showed any OutBack 
> equipment listed. Nope. So I sent them a request via their website and asked 
> when they planned on selling OB equipment. Below is their response.
> 
> "EG4 does not intend on selling any Outback products."
> 
> Crap, now what? On the surface it would appear that they bought OB in order 
> to take them out as a competitor? I can't imagine buying a brand like OB and 
> then just sitting on it? Anybody have any other insight?
> 
> Thought you should know,
> Christopher
> 
> On Wed, Nov 6, 2024 at 8:42 AM Jeremy Rodriguez via RE-wrenches 
>  > wrote:
>> They did call me back from a message left a week prior. 
>> Also emailed me with a case # and response. 
>> I’m waiting for a response back. 
>> 
>> 
>> 
>> Jeremy Rodriguez 
>> Solar Installation / Design
>> All Solar, Inc.
>> 1453 M St. 
>> Penrose Colorado 81240
>> 
>> Sent by Jeremy's iPhone. Sorry for typos and shorthand. 
>> 
>>> On Nov 5, 2024, at 9:17 AM, Kristopher Schmid via RE-wrenches 
>>> >> > wrote:
>>> 
>>> 
>>> Howdy,
>>> 
>>> All of my numbers route me to a voicemail.  Does anyone have a number to a 
>>> real person?
>>> 
>>> Thanks,
>>> Kris 
>>> 
>>> Shine On!
>>> 
>>> Kris Schmid
>>> Legacy Solar, LLC
>>> 137 West 1st Avenue
>>> Luck, WI 54853
>>> www.legacysolar.com 
>>> 715-653-4295
>>> NABCEP Certified PV Installation Professional
>>> Licensed Wisconsin Master Electrician
>>> BSEE
>>> ___
>>> List sponsored by Redwood Alliance
>>> 
>>> Pay optional member dues here: http://re-wrenches.org 
>>> 
>>> 
>>> List Address: RE-wrenches@lists.re-wrenches.org 
>>> 
>>> 
>>> Change listserver email address & settings:
>>> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
>>> 
>>> There are two list archives for searching. When one doesn't work, try the 
>>> other:
>>> https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/
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>> ___
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> 
> 
> 
> --
> Chris Schaefer’s
> 
> Tel 585-229-2083 or Cell 585-748-1870 
> 5115 S Hill Road ~ Canandaigua New York 14424
> www.solarandwindfx.com  ~ E-mail: 
> ch...@solarandwindfx.com 
> 
> Thomas Jefferson, the author of our great Constitution, once said, 
> "democracy" will cease to exist when you take away from those who are willing 
> to work and give to those who would not."
> 
> ___
> List sponsored by Redwood Alliance
> 
> Pay optional member dues here: http://re-wrenches.org
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Re: [RE-wrenches] Outback tech support

2024-11-06 Thread Jeremy Rodriguez via RE-wrenches 
They did call me back from a message left a week prior.
Also emailed me with a case # and response.
I’m waiting for a response back.



Jeremy Rodriguez
Solar Installation / Design
All Solar, Inc.
1453 M St.
Penrose Colorado 81240

Sent by Jeremy's iPhone. Sorry for typos and shorthand.

On Nov 5, 2024, at 9:17 AM, Kristopher Schmid via RE-wrenches 
 wrote:


Howdy,

All of my numbers route me to a voicemail.  Does anyone have a number to a real 
person?

Thanks,
Kris

Shine On!

Kris Schmid
Legacy Solar, LLC
137 West 1st Avenue
Luck, WI 54853
www.legacysolar.com
715-653-4295
NABCEP Certified PV Installation Professional
Licensed Wisconsin Master Electrician
BSEE
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