[otrs] Error Console.pl-Maint::PostMaster
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-43 Perl: 5.14.2 OS: linux Time: Sat Feb 6 22:10:29 2016 Message: POP3S: Can't connect to mail.gelgh.com Traceback (5492): Module: Kernel::System::MailAccount::POP3::Fetch Line: 144 Module: Kernel::System::MailAccount::MailAccountFetch Line: 440 Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94 Module: (eval) Line: 436 Module: Kernel::System::Console::BaseCommand::Execute Line: 430 Module: (eval) Line: 147 Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 131 Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 259 Module: (eval) Line: 316 Module: main::Start Line: 316 Module: /opt/otrs//bin/otrs.Daemon.pl Line: 138 Regards, - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
[otrs] OTRS Scheduler Daemon Cron: MailAccountFetch
Below the error we received by mail : " Error: Unable to register the process in the database. Is another instance still running? You can use --force-pid to override this check. " Regards, Placide - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
[otrs] Authentication using POST variables
All, I'm working on integrating OTRS with a 3rd party system, and I'd like to be able to pull information from OTRS into the 3rd party system for display. Is it possible to load an article from the FAQ which requires authentication (internal article), when authenticating the call using POST variables? I really don't want to use GET variables on the URL because those things get logged - and we all know logging passwords is a Bad Idea(tm). -- --- - Nick Bright- - Vice President of Technology - - Valnet -=- We Connect You -=- - - Tel 888-332-1616 x 315 / Fax 620-331-0789 - - Web http://www.valnet.net/ - --- - Are your files safe?- - Valnet Vault - Secure Cloud Backup - - More information & 30 day free trial at - - http://www.valnet.net/services/valnet-vault - --- - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] Authentication using POST variables
Hello, What do you trying to achieve is usually done using Generic Interface. Unfortunately OTRS has only operation for searching and getting Public FAQ records. Implementation of Custom web service operation for internal FAQ, based on user credentials shoud be easy though. It will be a small variation of default module PublicFAQGet.pm. For the original implementation look at the https://github.com/OTRS/FAQ/blob/master/Kernel/GenericInterface/Operation/FAQ/PublicFAQGet.pm . Good luck :) Best regards Martin -Original Message- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Nick Bright Sent: Monday, February 8, 2016 10:23 PM To: otrs@otrs.org Subject: [otrs] Authentication using POST variables All, I'm working on integrating OTRS with a 3rd party system, and I'd like to be able to pull information from OTRS into the 3rd party system for display. Is it possible to load an article from the FAQ which requires authentication (internal article), when authenticating the call using POST variables? I really don't want to use GET variables on the URL because those things get logged - and we all know logging passwords is a Bad Idea(tm). -- --- - Nick Bright- - Vice President of Technology - - Valnet -=- We Connect You -=- - - Tel 888-332-1616 x 315 / Fax 620-331-0789 - - Web http://www.valnet.net/ - --- - Are your files safe?- - Valnet Vault - Secure Cloud Backup - - More information & 30 day free trial at - - http://www.valnet.net/services/valnet-vault - --- - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
